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AGENCY MANAGEMENT




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STRATEGIC PLANNING




2
Alice: Which way should I go?
    Cat:     That depends on where you're going.
    Alice:   I don't know where I'm going!
    Cat:     Then it doesn't matter which way
             you go!
                Lewis Carroll, 1872, Through the Looking Glass

3
DEFINITION

     Long-term  plans based on the organizations
     overall business objectives. Strategic plans
     are typically multiple years and reach out 5 or
     10 years (or more) using Scenarios or other
     planning methods that identifies
     Assumptions, Risks, and Environmental
     factors.


4
 Strategic planning suggests ways to identify
      and to move toward desired future states. It
      consists of the process of developing and
      implementing plans to reach goals and
      objectives.




5
What is a Plan?


       A plan is a scheme of action to attain an objective.
       We make informal plans whenever we decide we
        want something, and work out what to do to get it.
       It is a basic assumption that plans based on better
        information and greater capability will be more useful
        in helping us to achieve our goals.



6
 However,   do not assume that planning must
      be entirely rational, that once they are written
      down plans must be closely adhered to, or
      that there is a single best way to do planning.
     A strategic plan is drawn up and
      implemented with a conscious awareness
      that planning and action take place in
      complex social, political and economic
      environments.
     Strategic planning takes account of how
      others in the environment may affect, or be
      affected by our planning.

7
 Planning  is anticipatory decision-making; a
      process of deciding what will be done before
      the action is required.

     Strategic  planning takes into account the
      reality that things will change between the
      time of making the plan and the time of
      implementing it.

     So strategic planning is flexible and
      responsive to changing circumstances.

8
Goodstein, Nolan and Pfeiffer define strategic
     planning as

    “The process by which the guiding members of
      an organization envision its future and
      develop the necessary procedures and
      operations to achieve that future”

                            (Goodstein, 1993: 3).



9
 The vision of a future state is an important
       element.

      Itsnot necessarily just taking into account
       current trends, or an attempt to anticipate the
       future and prepare for it.

      Strategic planning does more than plan for
       the future; it helps us to create the future that
       we want for ourselves and those who follow
       us.
10
Characteristics of Strategic planning:


       1 Strategic planning is a coherent, unifying and
         integrative pattern of decision making. It is
         conscious, explicit, and proactive.
       2 Strategic planning is a means of establishing the
         purpose of an organisation, program, or project
         and the objectives, actions, and allocation of
         resources required to achieve the purpose.
       3 Strategic planning defines an organisation’s
         competitive field.

11
4 Strategic planning responds to internal strengths
       and weaknesses and external opportunities and
       threats to develop and capitalise on advantages
       which come along.

     5 Strategic planning becomes a system for
       differentiating tasks and roles, so that structure
       follows function.

     6 Strategic planning is a way of identifying the
       economic, social, political benefits that an
       organisation will offer to its stakeholders.


12
7 Strategic planning answers the question: ‘Where
       are we going?’

     8 Strategic planning gives a sense of direction,
       provides a mission statement, clarifies the scope
       of operations and establishes a set of goals and
       objectives

     9 Strategic planning pushes us to have a hard look
       at ourselves, and the threats and opportunities
       of the external environment. It forces us to
       measure the gap between our objectives and
       our capacity to attain them.

13
10 Strategic planning asks: ‘How will we get
        here?’ to make explicit the implicit model we
        are following, as well as the resources we
        will need to allocate to the process of
        getting there.




14
Why use Strategic Planning?

     1. To provide a framework for action which can

           Guide   the program or project and the people working in
            it.
           Promote discussion among participants and
            stakeholders.
           Provide a means to decide what actions are needed.
           Produce a workable plan in a reasonable period of time.




15
2. To give an opportunity to put everyone’s
        energy behind certain agreed goals,
        objectives and shared visions.




16
3. To help an organisation and its participants to
         develop and utilise a better understanding of the
         environment
           To understand the arena they are operating in at
            present.
           To become familiar with current and potential
            capabilities and limitations.
           To monitor changes and current events, and constantly
            adjust.
           To provide proper incentives at individual and
            organisational levels.




17
 As  with most things a strategic plan must be
       written with S.M.A.R.T. principles i.e.

      Specific
      Measurable
      Achievable
      Realistic
      Time   bound




18
Strategic Planning Cycle

     1. Statement of purpose
     2. Create a Vision of the future
     3. Identify external influences (P.E.S.T.L.E
         Analysis)
     4. Identify current Strengths and Weaknesses
         (S.W.OT. Analysis)
     5. Audit Resources
     6. Set out objectives

19
6. Develop a Financial Plan
     7. Produce a Timetable for the Plan
     8. Monitor, Evaluate and Review




20
 Allof the above actions will be
       rendered useless if you have not
       CONSULTED all STAKEHOLDERS in
       the organisation at all points in the
       strategic planning process.


21
PESTLE Analysis (PEST analysis)

     The PESTLE acronym.
      Political
      Economic
      Social
      Technological
      Legal
      Environmental


22
Political



      Global,
           national, regional, local and
      community trends, changes, events etc




23
Economic



      World,national, local trends changes,
      events etc




24
Social


      Developments in society – culture,
      behaviour, expectations, composition
      etc




25
Technological


      Developments  in computer hardware,
      software, applications, other
      equipment, materials, products and
      processes etc



26
Legal


      World/EU/National/Regional   legislation
      changes, prospects etc




27
Environmental


      Global/EU/National/Local
                             issues,
      pressures, movements etc




28

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Agency Strategic Planning

  • 3. Alice: Which way should I go? Cat: That depends on where you're going. Alice: I don't know where I'm going! Cat: Then it doesn't matter which way you go! Lewis Carroll, 1872, Through the Looking Glass 3
  • 4. DEFINITION  Long-term plans based on the organizations overall business objectives. Strategic plans are typically multiple years and reach out 5 or 10 years (or more) using Scenarios or other planning methods that identifies Assumptions, Risks, and Environmental factors. 4
  • 5.  Strategic planning suggests ways to identify and to move toward desired future states. It consists of the process of developing and implementing plans to reach goals and objectives. 5
  • 6. What is a Plan?  A plan is a scheme of action to attain an objective.  We make informal plans whenever we decide we want something, and work out what to do to get it.  It is a basic assumption that plans based on better information and greater capability will be more useful in helping us to achieve our goals. 6
  • 7.  However, do not assume that planning must be entirely rational, that once they are written down plans must be closely adhered to, or that there is a single best way to do planning.  A strategic plan is drawn up and implemented with a conscious awareness that planning and action take place in complex social, political and economic environments.  Strategic planning takes account of how others in the environment may affect, or be affected by our planning. 7
  • 8.  Planning is anticipatory decision-making; a process of deciding what will be done before the action is required.  Strategic planning takes into account the reality that things will change between the time of making the plan and the time of implementing it.  So strategic planning is flexible and responsive to changing circumstances. 8
  • 9. Goodstein, Nolan and Pfeiffer define strategic planning as “The process by which the guiding members of an organization envision its future and develop the necessary procedures and operations to achieve that future” (Goodstein, 1993: 3). 9
  • 10.  The vision of a future state is an important element.  Itsnot necessarily just taking into account current trends, or an attempt to anticipate the future and prepare for it.  Strategic planning does more than plan for the future; it helps us to create the future that we want for ourselves and those who follow us. 10
  • 11. Characteristics of Strategic planning: 1 Strategic planning is a coherent, unifying and integrative pattern of decision making. It is conscious, explicit, and proactive. 2 Strategic planning is a means of establishing the purpose of an organisation, program, or project and the objectives, actions, and allocation of resources required to achieve the purpose. 3 Strategic planning defines an organisation’s competitive field. 11
  • 12. 4 Strategic planning responds to internal strengths and weaknesses and external opportunities and threats to develop and capitalise on advantages which come along. 5 Strategic planning becomes a system for differentiating tasks and roles, so that structure follows function. 6 Strategic planning is a way of identifying the economic, social, political benefits that an organisation will offer to its stakeholders. 12
  • 13. 7 Strategic planning answers the question: ‘Where are we going?’ 8 Strategic planning gives a sense of direction, provides a mission statement, clarifies the scope of operations and establishes a set of goals and objectives 9 Strategic planning pushes us to have a hard look at ourselves, and the threats and opportunities of the external environment. It forces us to measure the gap between our objectives and our capacity to attain them. 13
  • 14. 10 Strategic planning asks: ‘How will we get here?’ to make explicit the implicit model we are following, as well as the resources we will need to allocate to the process of getting there. 14
  • 15. Why use Strategic Planning? 1. To provide a framework for action which can  Guide the program or project and the people working in it.  Promote discussion among participants and stakeholders.  Provide a means to decide what actions are needed.  Produce a workable plan in a reasonable period of time. 15
  • 16. 2. To give an opportunity to put everyone’s energy behind certain agreed goals, objectives and shared visions. 16
  • 17. 3. To help an organisation and its participants to develop and utilise a better understanding of the environment  To understand the arena they are operating in at present.  To become familiar with current and potential capabilities and limitations.  To monitor changes and current events, and constantly adjust.  To provide proper incentives at individual and organisational levels. 17
  • 18.  As with most things a strategic plan must be written with S.M.A.R.T. principles i.e.  Specific  Measurable  Achievable  Realistic  Time bound 18
  • 19. Strategic Planning Cycle 1. Statement of purpose 2. Create a Vision of the future 3. Identify external influences (P.E.S.T.L.E Analysis) 4. Identify current Strengths and Weaknesses (S.W.OT. Analysis) 5. Audit Resources 6. Set out objectives 19
  • 20. 6. Develop a Financial Plan 7. Produce a Timetable for the Plan 8. Monitor, Evaluate and Review 20
  • 21.  Allof the above actions will be rendered useless if you have not CONSULTED all STAKEHOLDERS in the organisation at all points in the strategic planning process. 21
  • 22. PESTLE Analysis (PEST analysis) The PESTLE acronym.  Political  Economic  Social  Technological  Legal  Environmental 22
  • 23. Political  Global, national, regional, local and community trends, changes, events etc 23
  • 24. Economic  World,national, local trends changes, events etc 24
  • 25. Social  Developments in society – culture, behaviour, expectations, composition etc 25
  • 26. Technological  Developments in computer hardware, software, applications, other equipment, materials, products and processes etc 26
  • 27. Legal  World/EU/National/Regional legislation changes, prospects etc 27
  • 28. Environmental  Global/EU/National/Local issues, pressures, movements etc 28