20. Relationship of Problems, Decisions, and Level Programmed Decisions Non-programmed Decisions Type of Problem Level Ill-Structured Well-Structured Top Lower
21.
22. Decision-Making Styles Analytical Behavioural Directive Conceptual Rational Intuitive Way of Thinking Low High Tolerance for Ambiguity Source: S. P. Robbins, Supervision Today (Upper Saddle River, NJ: Prentice Hall, 1995), page 111.