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Nivea – Managing Brand
        Portfolio
Case Issues
• Balance sub-brands and umbrella brands
• Make Nivea more contemporary while
  retaining heritage
• Building and retaining brand associations for
  sub-brands
• Make marketing of sub-brands consistent
• Corporate branding
  – Is it necessary?
  – How can we proceed?
Nivea Brand Inventory & Brand
               Portfolio
• nivea brand inventory.xlsx
Nivea’s Brand Image
• Rich set of Brand Associations (Strength)
   – Care, mildness, reliability, gentleness, protection, high
     quality, feel-good factor
   – The Nivea Woman: reflected in Ad’s as “clean, fresh
     and natural”
• Used by entire family (Favorability)
   – A universal, unisex acceptance satisfying multiple
     needs
   – Strongly associated with shared family experiences:
     Mother & child relationships, family vacations on the
     beach
• Caretaker of Skin (Uniqueness)
   – Caring & protective: Nivea Sun, Mens range
Nivea Crème: Brand Personality
                Drivers
• Product-related Characteristics
    Product              Package             Price             Attributes
    Category
 Multipurpose      Dark Blue Tin, Logo    Reasonably   Distinctive colors (dark
 Skin Care cream   and name in white      priced       blue & white) used in
                   lettering (BLOCK and                packaging, ‘Nivea’ name:
                   cursive combination)                snow white color of crème,
                                                       water-in-oil emulsion
• Non-product related characteristics
    User          Symbol               Age                      Ad-style
  Imagery
Childhood,     Famous blue    “since childhood”      -Promoted basic themes of
Entire         tin with white product, introduced    skin care and protection
family, Uni-   lettering,     into Germany in 1912   -Simple, plain, informative
sex            Nivea                                 -Shared family-experiences:
               Weather                               mother & child relationships,
               Calendar, Blue                        family vacations at the beach
               Beach ball
Nivea Crème Brand Personality Scale
            (The Big Five)
• Sincerity
   –   Down-to-earth: family-oriented
   –   Honest: sincere, real, caring, mild, gentle
   –   Wholesome: natural, classic, original, high-quality
   –   Cheerful: sentimental, friendly, warm, happy, feel-good

• Excitement
   – Spirited: lively, clean, fresh

• Competence
   – Reliable: trustworthy, protective

• Sophistication
   – Reflects styles of time, modernized
   – Charming: gentle
Nivea’s Sources of Equity
• NIVEA Crème ‘s unique water in oil emulsion - snow-white in
color
• Nivea name from Latin word- “nives” - snow
• Nivea products - blue color background with white lettering -
extended from the NIVEA Crème tin
• Nivea’s core brand associations – “mildness and caring”-
Correlated with the key skin needs of consumers
• Enjoyed high degree of confidence & goodwill- Reliability, quality
and honesty.
• Nivea’s brand associations fit with the values of the consumer -
Desire for fairness, authenticity, openness and belonging
• Nivea name - synonymous with skin care & protection
Variation of brand image and equity
         across product classes
• Nivea - Exploited the strength of NIVEA Crème brand associations
  and transferred it to other product classes
• New products
   - Positioned with a promise to contain the core brand
     associations of NIVEA Crème
   - With some new benefit provided by the product
• 1992 : Nivea crème - largest contributor to total revenues(22%)
   – The newer product lines had each made significant contributions of their
     own
• 1996-2006- Diversified and consolidated
      - Successfully carried brand associations of Nivea crème
      - Global presence
      - Established Nivea as a skin care brand
      - Rather than only a skin cream brand.
Brand Associations of Core Brand
   extended across the product class
• Nivea Sun – the new Nivea Sun makes the sun gentle
• Nivea For Men- Less alcohol, more care
• Nivea Shower and Bath-Delightfully Gentle and
  creamily mild
• Nivea Hair - Entire care for frequently washed hair
• Nivea Deo-The deo that even cares for your skin
• Nivea Body
•   Target : People in need of moisturizer
•   1. Nivea Milk : long term storage of moisture
•   2. Nivea Lotion :Specialized skin care acc to
    different skin types
•   Print ad headline: “A first choice twice”
•   Tagline : “What your skin needs to be beautiful”
•   1990- “Your skin tells you what kind of care it
    needs”
• Nivea Visage
•   Target : women (European)
•   1.Nivea Geisicht(Nivea face) : cleansing milk, tonic and
    moisturizing lotion
•   Ad campaign tag line : “The mildest way to cleanse your
    face”
•   2.Nivea Viso : moisturizing cream rich of precious
    components like jojoba oil
•   Italian TV commercial : “Discover the beauty of your face”
•   3.Nivea Visage liposome crème : Science in all confidence
• Nivea Sun
• Target : People who enjoy sun but need
  protection
• Variety of SPF factors and after-sun products
• 1986 :Emotional appeal through ad : “Tanning
  with care instead of tanning with burn. The new
  Nivea sun- your skin should be important to you”
• 1988 : “ Nivea Sun. Tanning without problems”
• Nivea Men
• Target : Men(European)
• After shave balm : alcoholic water & moisturizing
• Print ad Tag line : “Less alcohol, more care”
• 1980s, “the Couple” ad for Nivea After shave
  balm
• 1991- highlights APG factor, mildness, caring.
• Barber ad
• Nivea Shower and Bath
•   High quality mild caring benefits
•   1991-Nivea Crème shower :soft and caressing
    feeling of showering
•   Ad “ care you can feel. Nivea crème shower,
    the feeling of gentle care”
•   “when freshness becomes like a caress”
• Nivea hair care
• Multipurpose shampoo and
  conditioner
• Pflege Shampoo and Pflege
  Spulung : aligned with
  mildness and care qualities
  for daily hair care
• Print ad headline : “The
  entire care for frequently
  washed hair”
Nivea deo
• Deo crème
• Nivea deo
• TV : “ Now there is deodorant that guarantees
  you not only secure efficacy, but also extra
  mildness. Because its from Nivea. New Nivea
  Deodorant
• Print ad : “The harmony of mildness and
  efficacy” , “The deodorant that even cares for
  your skin”

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Nivea

  • 1. Nivea – Managing Brand Portfolio
  • 2. Case Issues • Balance sub-brands and umbrella brands • Make Nivea more contemporary while retaining heritage • Building and retaining brand associations for sub-brands • Make marketing of sub-brands consistent • Corporate branding – Is it necessary? – How can we proceed?
  • 3. Nivea Brand Inventory & Brand Portfolio • nivea brand inventory.xlsx
  • 4. Nivea’s Brand Image • Rich set of Brand Associations (Strength) – Care, mildness, reliability, gentleness, protection, high quality, feel-good factor – The Nivea Woman: reflected in Ad’s as “clean, fresh and natural” • Used by entire family (Favorability) – A universal, unisex acceptance satisfying multiple needs – Strongly associated with shared family experiences: Mother & child relationships, family vacations on the beach • Caretaker of Skin (Uniqueness) – Caring & protective: Nivea Sun, Mens range
  • 5. Nivea Crème: Brand Personality Drivers • Product-related Characteristics Product Package Price Attributes Category Multipurpose Dark Blue Tin, Logo Reasonably Distinctive colors (dark Skin Care cream and name in white priced blue & white) used in lettering (BLOCK and packaging, ‘Nivea’ name: cursive combination) snow white color of crème, water-in-oil emulsion
  • 6. • Non-product related characteristics User Symbol Age Ad-style Imagery Childhood, Famous blue “since childhood” -Promoted basic themes of Entire tin with white product, introduced skin care and protection family, Uni- lettering, into Germany in 1912 -Simple, plain, informative sex Nivea -Shared family-experiences: Weather mother & child relationships, Calendar, Blue family vacations at the beach Beach ball
  • 7. Nivea Crème Brand Personality Scale (The Big Five) • Sincerity – Down-to-earth: family-oriented – Honest: sincere, real, caring, mild, gentle – Wholesome: natural, classic, original, high-quality – Cheerful: sentimental, friendly, warm, happy, feel-good • Excitement – Spirited: lively, clean, fresh • Competence – Reliable: trustworthy, protective • Sophistication – Reflects styles of time, modernized – Charming: gentle
  • 8. Nivea’s Sources of Equity • NIVEA Crème ‘s unique water in oil emulsion - snow-white in color • Nivea name from Latin word- “nives” - snow • Nivea products - blue color background with white lettering - extended from the NIVEA Crème tin • Nivea’s core brand associations – “mildness and caring”- Correlated with the key skin needs of consumers • Enjoyed high degree of confidence & goodwill- Reliability, quality and honesty. • Nivea’s brand associations fit with the values of the consumer - Desire for fairness, authenticity, openness and belonging • Nivea name - synonymous with skin care & protection
  • 9. Variation of brand image and equity across product classes • Nivea - Exploited the strength of NIVEA Crème brand associations and transferred it to other product classes • New products - Positioned with a promise to contain the core brand associations of NIVEA Crème - With some new benefit provided by the product • 1992 : Nivea crème - largest contributor to total revenues(22%) – The newer product lines had each made significant contributions of their own • 1996-2006- Diversified and consolidated - Successfully carried brand associations of Nivea crème - Global presence - Established Nivea as a skin care brand - Rather than only a skin cream brand.
  • 10. Brand Associations of Core Brand extended across the product class • Nivea Sun – the new Nivea Sun makes the sun gentle • Nivea For Men- Less alcohol, more care • Nivea Shower and Bath-Delightfully Gentle and creamily mild • Nivea Hair - Entire care for frequently washed hair • Nivea Deo-The deo that even cares for your skin
  • 11.
  • 12. • Nivea Body • Target : People in need of moisturizer • 1. Nivea Milk : long term storage of moisture • 2. Nivea Lotion :Specialized skin care acc to different skin types • Print ad headline: “A first choice twice” • Tagline : “What your skin needs to be beautiful” • 1990- “Your skin tells you what kind of care it needs”
  • 13. • Nivea Visage • Target : women (European) • 1.Nivea Geisicht(Nivea face) : cleansing milk, tonic and moisturizing lotion • Ad campaign tag line : “The mildest way to cleanse your face” • 2.Nivea Viso : moisturizing cream rich of precious components like jojoba oil • Italian TV commercial : “Discover the beauty of your face” • 3.Nivea Visage liposome crème : Science in all confidence
  • 14. • Nivea Sun • Target : People who enjoy sun but need protection • Variety of SPF factors and after-sun products • 1986 :Emotional appeal through ad : “Tanning with care instead of tanning with burn. The new Nivea sun- your skin should be important to you” • 1988 : “ Nivea Sun. Tanning without problems”
  • 15. • Nivea Men • Target : Men(European) • After shave balm : alcoholic water & moisturizing • Print ad Tag line : “Less alcohol, more care” • 1980s, “the Couple” ad for Nivea After shave balm • 1991- highlights APG factor, mildness, caring. • Barber ad
  • 16. • Nivea Shower and Bath • High quality mild caring benefits • 1991-Nivea Crème shower :soft and caressing feeling of showering • Ad “ care you can feel. Nivea crème shower, the feeling of gentle care” • “when freshness becomes like a caress”
  • 17. • Nivea hair care • Multipurpose shampoo and conditioner • Pflege Shampoo and Pflege Spulung : aligned with mildness and care qualities for daily hair care • Print ad headline : “The entire care for frequently washed hair”
  • 18. Nivea deo • Deo crème • Nivea deo • TV : “ Now there is deodorant that guarantees you not only secure efficacy, but also extra mildness. Because its from Nivea. New Nivea Deodorant • Print ad : “The harmony of mildness and efficacy” , “The deodorant that even cares for your skin”