SlideShare ist ein Scribd-Unternehmen logo
1 von 6
SOLOMO: HOW SOCIAL
             MEDIA, LOCALIZATION, & MOBILE ARE
              REDEFINING MARKETING INSIGHTS




                  Andrew Jeavons                                 Charlie Rader
             President, Survey Analytics       Digital Insights Tools Leader, Procter & Gamble




           Moderated by Lenny Murphy                         Steve Rappaport
            Editor-in-Chief GreenBook      ARF Knowledge Solutions Director & Author, Listen First!



Twitter: #mrxideas
Define “SoLoMo” based on your
  experience and background




         Twitter: #mrxideas
What is the impact of convergence
  on the marketing function?




           Twitter: #mrxideas
What does the SoLoMo trend
 mean to market research?




        Twitter: #mrxideas
What are some examples of how
companies are leveraging convergence
     for real business impact?




           Twitter: #mrxideas
Looking ahead 3 years, what will the
marketing and/or insight function will
look like as a result of convergence?




            Twitter: #mrxideas

Weitere ähnliche Inhalte

Mehr von QuestionPro

QuestionPro TribeCX Webinar - Introduction to Customer Experience Part 1: CX ...
QuestionPro TribeCX Webinar - Introduction to Customer Experience Part 1: CX ...QuestionPro TribeCX Webinar - Introduction to Customer Experience Part 1: CX ...
QuestionPro TribeCX Webinar - Introduction to Customer Experience Part 1: CX ...QuestionPro
 
QuestionPro Assessments Webinar - Trust, But Verify: The Evolution of Vendor ...
QuestionPro Assessments Webinar - Trust, But Verify: The Evolution of Vendor ...QuestionPro Assessments Webinar - Trust, But Verify: The Evolution of Vendor ...
QuestionPro Assessments Webinar - Trust, But Verify: The Evolution of Vendor ...QuestionPro
 
QuestionPro CX - Not Just a Number: Using NPS to Improve Customer Experience
QuestionPro CX - Not Just a Number: Using NPS to Improve Customer ExperienceQuestionPro CX - Not Just a Number: Using NPS to Improve Customer Experience
QuestionPro CX - Not Just a Number: Using NPS to Improve Customer ExperienceQuestionPro
 
QuestionPro Advanced Training Keys to Success - Discrete Conjoint Analysis 101
QuestionPro Advanced Training Keys to Success - Discrete Conjoint Analysis 101QuestionPro Advanced Training Keys to Success - Discrete Conjoint Analysis 101
QuestionPro Advanced Training Keys to Success - Discrete Conjoint Analysis 101QuestionPro
 
QuestionPro Audience Webinar - How to Improve Data Quality For Your Research
QuestionPro Audience Webinar - How to Improve Data Quality For Your ResearchQuestionPro Audience Webinar - How to Improve Data Quality For Your Research
QuestionPro Audience Webinar - How to Improve Data Quality For Your ResearchQuestionPro
 
How to Analyze Survey Data
How to Analyze Survey Data How to Analyze Survey Data
How to Analyze Survey Data QuestionPro
 
Webinar - How to Create a Stellar Survey Through Brainstorming
Webinar - How to Create a Stellar Survey Through BrainstormingWebinar - How to Create a Stellar Survey Through Brainstorming
Webinar - How to Create a Stellar Survey Through BrainstormingQuestionPro
 
Survey Design Webinar
Survey Design Webinar  Survey Design Webinar
Survey Design Webinar QuestionPro
 
Webinar - Deeper Insights Through Intelligent Community Engagement
Webinar - Deeper Insights Through Intelligent Community EngagementWebinar - Deeper Insights Through Intelligent Community Engagement
Webinar - Deeper Insights Through Intelligent Community EngagementQuestionPro
 
Webinar - Return to editingThe Secret to Making HR Relevant Again
Webinar - Return to editingThe Secret to Making HR Relevant AgainWebinar - Return to editingThe Secret to Making HR Relevant Again
Webinar - Return to editingThe Secret to Making HR Relevant AgainQuestionPro
 
Webinar - The Ultimate Guide to Effective Online Surveys
Webinar - The Ultimate Guide to Effective Online SurveysWebinar - The Ultimate Guide to Effective Online Surveys
Webinar - The Ultimate Guide to Effective Online SurveysQuestionPro
 
Webinar - How Mobile Innovation Is Changing the Face of Data Intelligence
Webinar - How Mobile Innovation Is Changing the Face of Data IntelligenceWebinar - How Mobile Innovation Is Changing the Face of Data Intelligence
Webinar - How Mobile Innovation Is Changing the Face of Data IntelligenceQuestionPro
 
Webinar - A Beginners Guide to Choice-based Conjoint Analysis
Webinar - A Beginners Guide to Choice-based Conjoint AnalysisWebinar - A Beginners Guide to Choice-based Conjoint Analysis
Webinar - A Beginners Guide to Choice-based Conjoint AnalysisQuestionPro
 
Webinar Tutorial - A Beginners Guide To MaxDiff Scaling
Webinar Tutorial - A Beginners Guide To MaxDiff ScalingWebinar Tutorial - A Beginners Guide To MaxDiff Scaling
Webinar Tutorial - A Beginners Guide To MaxDiff ScalingQuestionPro
 
Webinar - The Secret To Recruiting The Best Talent
Webinar - The Secret To Recruiting The Best TalentWebinar - The Secret To Recruiting The Best Talent
Webinar - The Secret To Recruiting The Best TalentQuestionPro
 
Webinar: Understanding Consumer Behavior for Online Purchases
Webinar: Understanding Consumer Behavior for Online PurchasesWebinar: Understanding Consumer Behavior for Online Purchases
Webinar: Understanding Consumer Behavior for Online PurchasesQuestionPro
 
Creating Engaging Customer Communities
Creating Engaging Customer CommunitiesCreating Engaging Customer Communities
Creating Engaging Customer CommunitiesQuestionPro
 
Webinar: Don't Let Angry Customer Kill Your Business
Webinar: Don't Let Angry Customer Kill Your BusinessWebinar: Don't Let Angry Customer Kill Your Business
Webinar: Don't Let Angry Customer Kill Your BusinessQuestionPro
 
Strategies To Acquire and Retain Top Talent
Strategies To Acquire and Retain Top TalentStrategies To Acquire and Retain Top Talent
Strategies To Acquire and Retain Top TalentQuestionPro
 
Community Engagement During & After The Holiday Season
Community Engagement During & After The Holiday SeasonCommunity Engagement During & After The Holiday Season
Community Engagement During & After The Holiday SeasonQuestionPro
 

Mehr von QuestionPro (20)

QuestionPro TribeCX Webinar - Introduction to Customer Experience Part 1: CX ...
QuestionPro TribeCX Webinar - Introduction to Customer Experience Part 1: CX ...QuestionPro TribeCX Webinar - Introduction to Customer Experience Part 1: CX ...
QuestionPro TribeCX Webinar - Introduction to Customer Experience Part 1: CX ...
 
QuestionPro Assessments Webinar - Trust, But Verify: The Evolution of Vendor ...
QuestionPro Assessments Webinar - Trust, But Verify: The Evolution of Vendor ...QuestionPro Assessments Webinar - Trust, But Verify: The Evolution of Vendor ...
QuestionPro Assessments Webinar - Trust, But Verify: The Evolution of Vendor ...
 
QuestionPro CX - Not Just a Number: Using NPS to Improve Customer Experience
QuestionPro CX - Not Just a Number: Using NPS to Improve Customer ExperienceQuestionPro CX - Not Just a Number: Using NPS to Improve Customer Experience
QuestionPro CX - Not Just a Number: Using NPS to Improve Customer Experience
 
QuestionPro Advanced Training Keys to Success - Discrete Conjoint Analysis 101
QuestionPro Advanced Training Keys to Success - Discrete Conjoint Analysis 101QuestionPro Advanced Training Keys to Success - Discrete Conjoint Analysis 101
QuestionPro Advanced Training Keys to Success - Discrete Conjoint Analysis 101
 
QuestionPro Audience Webinar - How to Improve Data Quality For Your Research
QuestionPro Audience Webinar - How to Improve Data Quality For Your ResearchQuestionPro Audience Webinar - How to Improve Data Quality For Your Research
QuestionPro Audience Webinar - How to Improve Data Quality For Your Research
 
How to Analyze Survey Data
How to Analyze Survey Data How to Analyze Survey Data
How to Analyze Survey Data
 
Webinar - How to Create a Stellar Survey Through Brainstorming
Webinar - How to Create a Stellar Survey Through BrainstormingWebinar - How to Create a Stellar Survey Through Brainstorming
Webinar - How to Create a Stellar Survey Through Brainstorming
 
Survey Design Webinar
Survey Design Webinar  Survey Design Webinar
Survey Design Webinar
 
Webinar - Deeper Insights Through Intelligent Community Engagement
Webinar - Deeper Insights Through Intelligent Community EngagementWebinar - Deeper Insights Through Intelligent Community Engagement
Webinar - Deeper Insights Through Intelligent Community Engagement
 
Webinar - Return to editingThe Secret to Making HR Relevant Again
Webinar - Return to editingThe Secret to Making HR Relevant AgainWebinar - Return to editingThe Secret to Making HR Relevant Again
Webinar - Return to editingThe Secret to Making HR Relevant Again
 
Webinar - The Ultimate Guide to Effective Online Surveys
Webinar - The Ultimate Guide to Effective Online SurveysWebinar - The Ultimate Guide to Effective Online Surveys
Webinar - The Ultimate Guide to Effective Online Surveys
 
Webinar - How Mobile Innovation Is Changing the Face of Data Intelligence
Webinar - How Mobile Innovation Is Changing the Face of Data IntelligenceWebinar - How Mobile Innovation Is Changing the Face of Data Intelligence
Webinar - How Mobile Innovation Is Changing the Face of Data Intelligence
 
Webinar - A Beginners Guide to Choice-based Conjoint Analysis
Webinar - A Beginners Guide to Choice-based Conjoint AnalysisWebinar - A Beginners Guide to Choice-based Conjoint Analysis
Webinar - A Beginners Guide to Choice-based Conjoint Analysis
 
Webinar Tutorial - A Beginners Guide To MaxDiff Scaling
Webinar Tutorial - A Beginners Guide To MaxDiff ScalingWebinar Tutorial - A Beginners Guide To MaxDiff Scaling
Webinar Tutorial - A Beginners Guide To MaxDiff Scaling
 
Webinar - The Secret To Recruiting The Best Talent
Webinar - The Secret To Recruiting The Best TalentWebinar - The Secret To Recruiting The Best Talent
Webinar - The Secret To Recruiting The Best Talent
 
Webinar: Understanding Consumer Behavior for Online Purchases
Webinar: Understanding Consumer Behavior for Online PurchasesWebinar: Understanding Consumer Behavior for Online Purchases
Webinar: Understanding Consumer Behavior for Online Purchases
 
Creating Engaging Customer Communities
Creating Engaging Customer CommunitiesCreating Engaging Customer Communities
Creating Engaging Customer Communities
 
Webinar: Don't Let Angry Customer Kill Your Business
Webinar: Don't Let Angry Customer Kill Your BusinessWebinar: Don't Let Angry Customer Kill Your Business
Webinar: Don't Let Angry Customer Kill Your Business
 
Strategies To Acquire and Retain Top Talent
Strategies To Acquire and Retain Top TalentStrategies To Acquire and Retain Top Talent
Strategies To Acquire and Retain Top Talent
 
Community Engagement During & After The Holiday Season
Community Engagement During & After The Holiday SeasonCommunity Engagement During & After The Holiday Season
Community Engagement During & After The Holiday Season
 

Kürzlich hochgeladen

M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfAmzadHosen3
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...lizamodels9
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfAdmir Softic
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...amitlee9823
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 

Kürzlich hochgeladen (20)

M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdf
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 

SoLoMo in Market Research

  • 1. SOLOMO: HOW SOCIAL MEDIA, LOCALIZATION, & MOBILE ARE REDEFINING MARKETING INSIGHTS Andrew Jeavons Charlie Rader President, Survey Analytics Digital Insights Tools Leader, Procter & Gamble Moderated by Lenny Murphy Steve Rappaport Editor-in-Chief GreenBook ARF Knowledge Solutions Director & Author, Listen First! Twitter: #mrxideas
  • 2. Define “SoLoMo” based on your experience and background Twitter: #mrxideas
  • 3. What is the impact of convergence on the marketing function? Twitter: #mrxideas
  • 4. What does the SoLoMo trend mean to market research? Twitter: #mrxideas
  • 5. What are some examples of how companies are leveraging convergence for real business impact? Twitter: #mrxideas
  • 6. Looking ahead 3 years, what will the marketing and/or insight function will look like as a result of convergence? Twitter: #mrxideas