Join Survey Analytics VP of Client Services Esther LaVielle to hear about some of the new and exciting features and how you can apply them today. Some topics this month include: - Online Survey Tool Enhancements - Dashboard Improvements and Text Analytics - Logic Capabilities and Enhancements

1. EDUCATION HOUR
March 2014
Wednesday, March 12, 14

2. Agenda ...
“WELCOME!”
Monthly overview of tips and tools to make
the usage of Survey Analytics more efficient
and even fun to use to meet your research
goals
We meet every month
All Clients Welcome!
Debut new products/services now available to
all current clients
Wednesday, March 12, 14

3. AGENDA
• Polarity Research & Text Analytics
• New on Survey Analytics:
• Enhanced Logic: How to Set up Logic
• Enhanced Dynamic Table Template
• Enhanced Dashboard Reports: Charts & Tabular Reports
• Advanced Quota Control
• New from Survey Analytics:
• Flashlet: Employee Feedback & Analytics
• Demonstration Overview
• Q & A
Wednesday, March 12, 14

4. POLARITY RESEARCH &TEXT ANALYTICS
Quickly analyze open ended text in Survey Analytics
Wednesday, March 12, 14

5. POLARITY RESEARCH
Opinion Mining to review feedback and
make informed decisions
Polarity: Indicates the direction the word
or opinion deviates from the norm for its
semantic group
The opinion polarity of comment/open
ended text is usually expressed with
values ‘positive’,‘negative’ or ‘neutral’
Wednesday, March 12, 14

6. POLARITY RESEARCH
Wednesday, March 12, 14

7. POLARITY RESEARCH
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8. POLARITY RESEARCH
GOOD
Wednesday, March 12, 14

9. POLARITY RESEARCH
GOOD
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10. POLARITY RESEARCH
GOOD
BAD
Wednesday, March 12, 14

11. HOWTO RUN A POLARITY STUDY
USE Text Categorization & Auto-Tagging
Automate text tagging options by
setting up keywords or tags
Save time and increase efficiency
Available for all standard open ended
text question types and dynamic
comment logic in Survey Analytics
Wednesday, March 12, 14

12. AUTOTAGGING SETUP
1. From the Analytics Tab, on the left
hand side under Text Analytics click on
Text Analysis.
2. Click on “Add New Tag” and add
your tags accordingly, just like before!
3. Click “Start Auto Tagging” and you
can also review and edit tags from here.
Wednesday, March 12, 14

13. VIEW AND PRINT CHARTS
Wednesday, March 12, 14

14. SURVEY ANALYTICS
Wednesday, March 12, 14

15. LOGIC SIMPLIFIED
Applying skip patterns and survey logic just got easier
Wednesday, March 12, 14

16. NEW ICONS
DeletePreviewCopy ReorderEdit Logic Setting Analysis Display
Wednesday, March 12, 14

17. NEW LOGIC LOOK & FEEL
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18. COMPOUND/DELAYED BRANCHING
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19. SHOW/HIDE QUESTION LOGIC
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20. EXTRACTION LOGIC
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21. DYNAMICTABLE EDITS
Add and Edit Dynamic Table Question Template
Wednesday, March 12, 14

22. EDIT DYNAMICTABLE
Now Able to Edit Dynamic Table Question
*Do not delete existing options. It will delete collected responses
*Download existing reponses before making changes if needed
*Keep existing answers and + Add more answer options.
Wednesday, March 12, 14

23. EDIT DYNAMICTABLES
Wednesday, March 12, 14

24. DASHBOARD MAKEOVER II
Enhanced Dashboard Reports
Wednesday, March 12, 14

25. DASHBOARD REPORTS
Added to Dashboard Reports:
*TabularView
*Pick aTheme!
*Able to do Customized questions & Filters
*Customize Charts
*More sharing capabilities
Dashboard Report will Replace & Discontinue:
*Real-time Summary Report
*Customized Reports
Wednesday, March 12, 14

26. DASHBOARD REPORTS
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27. DASHBOARD REPORTS
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28. DASHBOARD REPORTS
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29. DASHBOARD REPORTS
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30. CUSTOM DASHBOARD
Custom Dashboards:
Select Specific QuestionTypes
&Then Add themes and settings
Wednesday, March 12, 14

31. CUSTOM DASHBOARD
Custom Dashboards:
Select Specific QuestionTypes
&Then Add themes and settings
Wednesday, March 12, 14

32. CUSTOM DASHBOARD
Custom Dashboards:
Select Specific QuestionTypes
&Then Add themes and settings
Wednesday, March 12, 14

33. CUSTOM DASHBOARD
Custom Dashboards:
Select Specific QuestionTypes
&Then Add themes and settings
Wednesday, March 12, 14

34. ADVANCED QUOTA CONTROL
Quota applications to entire surveys
Wednesday, March 12, 14

35. ENHANCED QUOTA CONTROL
Ever play Cricket on a dartboard?
Specific targeted quotas can now be
applied to entire surveys!
Example:
Need 100 Males
Married
Age 21-35
Purchased and consumed Pabst
Within the last 3 months
Wednesday, March 12, 14

36. ENHANCED QUOTA CONTROL
Ever play Cricket on a dartboard?
Specific targeted quotas can now be
applied to entire surveys!
Example:
Need 100 Males
Married
Age 21-35
Purchased and consumed Pabst
Within the last 3 months
Wednesday, March 12, 14

37. ENHANCED QUOTA CONTROL
Wednesday, March 12, 14

38. FLASHLET
A New Approach To Employee Engagement
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39. Engaged employees have 18% higher
productivity and 60% higher quality
work than those that are not engaged.
EMPLOYEE ENGAGEMENT
Wednesday, March 12, 14

40. PROBLEMS ENCOUNTERED
360 Surveys are HUGE !
No Incentives for Employees.
After a very short time they out of date !
Data Quality is proportional to recency...
Wednesday, March 12, 14

41. A NEW APPROACH
FLASHLET: Employee Receives an email
Friday 1PM
One Question - embedded in the email
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42. A NEW APPROACH
Employee Receives an email Friday 1PM.
One Question - embedded in the email.
Wednesday, March 12, 14

43. EMPLOYEE SURVEYS VS. FLASHLET
Find smoke...
Before it becomes a fire...
Wednesday, March 12, 14

44. EMPLOYEE SURVEYS VS. FLASHLET
Find smoke...
Before it becomes a fire...
Wednesday, March 12, 14

45. KLOUT SCORE : FOR EMPLOYEES
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46. DATATO ACT UPON
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47. ISTHIS FOR REAL? WHO IS USINGTHIS?
We are in early pilot mode with these friends:
Wednesday, March 12, 14

48. COST
Under 25 Employees
- Free
Pilot / Marquee Customers
- Free (Joint PR / Case Study etc.)
Wednesday, March 12, 14

49. PRICING SCHEDULE - LAUNCH PRICE
Pilot/Launch Q1 List Price
1-25 Employees Free Free
26-100 Free $2/Employee/Month
100-1000 Free $1/Employee/Month
1000+ Free Call Us
Wednesday, March 12, 14

50. DEMO
Wednesday, March 12, 14

51. If you have any further questions
regarding what you saw in this
presentation, or would like training on
how to use the new tools available on
your license, please contact your
dedicated Customer Success Manager
today!
iSupport Team 24/5
http://www.surveyanalytics.com/help
THANK YOU!
Wednesday, March 12, 14