Mobile is not only shaping the way companies react and do business, but it is shaping the apps and customizations Epicom builds for its customers. Companies are adding mobile platforms to their normal business processes and the market place must shift with them. Epicom’s CEO and Founder Bill Harrison will discuss what the most innovative companies are doing with mobile CRM. Bill will also highlight customer projects with applications built specifically for the tablet or smart phone.
15. CRM Device Characteristics
Personal Computer Smartphone/Tablet
User Interface Web Browser Purpose Built Apps
Navigation Mouse Touchscreen
Information Entry Keyboard Keyboard/Audio/Vid
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