SlideShare ist ein Scribd-Unternehmen logo
1 von 37
Downloaden Sie, um offline zu lesen
Celso Chapinotte
GARTNER - Diretor Regional MG
celso.chapinotte@gartner.com
0
The Nexus of Disruptive Forces
Pervasive
Access
The New Nexus That Will Drive the Business
in the Coming Years
Cloud service delivery
transforms how
enterprises buy
technology
Mobility demands
radical redesign of
business processes
New technologies
drive totally new
approaches to
information
management
Social tools and
computing create
extended dynamic
networks
1
5% 8% 6%
12% 8% 9%
16%
8% 11%
36%
36%
46% 49%
46% 54%
56% 52%
63%
71%
57%
59%
46% 45% 42% 38% 35% 33% 29%
17%
7%
Mobile
Enterprise
Strategy
Social
Computing
&
Collaboration
Strategy
Cloud
Computing
Big Data
&
Extreme
Info Mgmt
BPM Innovation
Mgmt
Predictive
Analytics/
Pattern-
Based
Strategy
ERP Pace-
Layered
Application
Strategy
Gamification
6-7 rating
3-5 rating
1-2 rating
The Nexus of Forces Will Drive Changes in IT to
Support the Shift in Business Priorities
1=Not
at all
7=Significant
impact or
change
5.6
5.2 5.1
4.9 4.9
4.7 4.7
4.5
4.3
3.1
Mean score
(out of 7)
Source: 2011 IT Workforce Management Survey, Gartner Symposiums (Global), N= 184
The
Nexus of
Forces
More About Social, Less About Media
If you get
hung up on
the "media"
part of social
media, you
will miss the
megachange
of social
business.
Where
attention
goes
What is
really
important
Strategic goals
Policy
Guidelines Training
Interaction analysis
Process integration
Project objectives
Measurement
Value
ROI
Content
Participant need
3
The Opportunity of Social Media
Collective intelligence
– Pooling contributions
Expertise location
– Finding the one in a million
Interest cultivation
– Sharing interests
Relationship leverage
– Cultivating weak ties
Flash coordination
– Organizing the masses
Emergent structures
– Unearthing reality
4
Who Is Leading Your Social
Media Initiatives?
Source: Gartner webinar
28 October 2010
N = 156
45% — Line of business
23% — Multiple groups leading
separate initiatives
16% — IT
14% — Social media
steering committee
2% — HR
5
The Nexus of Disruptive Forces
6
The Nexus of Disruptive Forces
Colaboração: Ademir Piccoli – TJ-RS
7
The Nexus of Disruptive Forces
Colaboração: Ademir Piccoli – TJ-RS
8
MOBILIDADE em MG via…
Colaboração: Gilmar Guimarães – via Facebook 9
Business Perspective: Q1 2012
The Race For Mobility is On.
N = 1,339
Wholesale Trade
70%60%50%40%30%20%10%0%
Percent of respondents who identify as a market leader.
Manufacturing & Resources
Communications & Media
Government
Education
Current see themselves
as a mobility market
leader in 2011
Planning to be a mobility
market leader by 2015
Retail
Banking & Securities
Property & Casualty Insurance
Healthcare Providers
Healthcare Insurance & Payers
Transportation
Utilities
Top 10 Mobile Trends
and Technologies to Watch
HTML5
NFC and "touch to act" applications, such as payment
Platform-independent AD tools
Location and context — indoor and outdoor
Bluetooth 4
802.11ac
M2M — cellular and Wi-Fi
Augmented reality
Multiplatform MDM
LTE
More-effective application delivery
New business opportunities
Innovative apps and experiences
Management and control
Better infrastructure
Mobile Context Heat Map by Industry
Customer-FacingImpactPotential
Transportation
Retail
Software Developers/Publishers
Healthcare
Utilities
Agriculture/Mining/Construction
Education
Media
Government
Services
Manufacturing
Financial Services
Business/Consumer Services
Energy
Wholesale
Telecommunications
Employee-Facing Impact Potential
Low
Low Potential
High
Potential
High
Entertainment
Moderate
Low
High
Activity Level
Travel/Leisure
Tipping Points for Enterprise Networks
Traffic from things is
50% of the traffic from
people
50% of server
workloads are virtual
2013201220112010 2014
Business
video traffic
surpasses
voice
Mobile
Virtualization
Video
Voice
"Things"
More mobile
OS devices
than PCs
20% of endpoints
are bring your own (BYO)
50% of endpoints
are mobile
50% of server
deployments
are virtual
50% of business voice is mobile
50% of users use video in
work
More connected
things than people
Software-based VC
passes hardware
VC = videoconferencing
13
Gartner defines cloud computing as "a style of computing where scalable and
elastic IT-related capabilities are provided 'as a service' to customers using
Internet Technologies“.
Internet Technologies
Services are delivered through use of
Internet Identifiers, Formats, and Protocols.5
Metered By Use
Services are tracked with usage metrics to
enable multiple payment models.4
Shared
Services share a pool of resources to build
economies of scale.3
Scalable & Elastic
Services scale on-demand to add or remove
resources as needed.2
Service Based
Consumer concerns are abstracted from
provider concerns through service interfaces1
5AttributesthatsupportoutcomesCLOUD defined—scalable, elastic, as a service,
internet technologies
14
Cloud service types: ___ as a Service
15
Gartner Data Center
Conference Poll, December
2010
(N = 167)
What are your three
biggest challenges
in creating a private
cloud computing
service?
Cloud: Technology is not the biggest challenge
Culture
Funding/chargeback
model
Management and
operations processes
Business/customer
relationship
Service description and
self-service interface
Technology
Politics
Not sure 11
31
36
40
46
56
62
80
First Choice Second Third
16
Cloud Services Brokers (CSBs) are emerging
as value-added intermediaries to cloud
Integration
Provisioning
Management
Insurance
Aggregation
Arbitrage
Enhancement
Governance
Definition: An intermediate third-party that adds value to
cloud services on behalf of consumers of those services
Service
Provider
X
Service
Provider
Z
Service
Provider
Y
Service
Consumer
A
Service
Consumer
C
Service
Consumer
B
Brokerage
Role
17
17
In the cloud, who has control over what
isn’t always clear
18
19
Cloud Competition Comes in Many
Forms
Enabling
Technology
Amazon
salesforce.com
Google
Microsoft
IBM
VMware
Oracle
SAP
Cisco
HP
Provider vs. Enabler IaaS
Significant Not Significant
PaaS SaaS
Public Services*
* Provider may offer public, community or
virtual private services
Packaged
Cloud
None
None
None
None
Private Offerings
Emphasis in portfolio:
IaaS = infrastructure as a service; PaaS = platform as a service; SaaS = software as a service
20
BIG DATA se tornou popular…
21
What is ―Big data‖?
Classification Contracts
Technology
Pervasive
Use
Perishability Fidelity
Validation Linking
Velocity Volume
Variety Complexity
Information management has a long
track record of managing 12 different
dimensions without even realizing it.
- Qualification of information has always been
important.
- Access management and control have been
represented by security, access privileges and
other mechanisms for decades.
-Quantitative metrics have stressed our systems
from the beginning.
―Big data" is high-volume, velocity and variety information assets
that demand cost-effective, innovative forms of information
processing for enhanced insight and decision making. 22
Next-Generation Analytics: Pattern Recognition to
Optimize, Simulate and Predict
Traditional
offline analytics
In-line/
embedded
analytics
Structured and
simple data
Combining
and
collaborating/
unstructured
Predictive/
outcomes
Explanatory/
historical
Fixed
Rules Data Predictions
Driving/Enabling Trends
Mobile and Social and Context
Extreme data — big, fast, diverse
In-memory computing
Democratization of analytics
New roles (e.g., data strategist)
The third wave in
support for decisions
in organizations
Key Actions
Build a strategy for collaborative
decision making
Build skills — end users and
specialized roles
Ajudando a observar o que vem por aí…
24
Top 10 Strategic Technologies Trends
Research G00247453
25
Trends in Data Center Services
26
Ajudando a observar o que vem por aí…
antecipar situações, promovendo a otimização dos processos e
dos investimentos.
27
Ajudando a observar o que vem por aí…
28
Ajudando a observar o futuro…
29
What is Missing?
30
Leadership!
Leadership is a discipline
Understand the environment around you and use the most
appropriate skills!
Research: ―Business Leaders Behaviors CIOs Need to Adopt‖ Ellen Kitzis, October, 2007
31
Final Thought
“Creating and communicating the business value of
IT is a journey. It can be done”.
“IT today is the single most important lever of
productivity and there is no better time to be a CIO
Leader”
32
Recomendações de leitura/video
…e veja como LIDERAR e INSPIRAR Pessoas
33
Tema proposto para o mes de Julho…
34
Tema proposto para o mes de Julho…
35
Gartner for IT Leaders
Celso Chapinotte
Diretor Regional MG
celso.chapinotte@gartner.com
…e até a próxima.
Obrigado!
36

Weitere ähnliche Inhalte

Was ist angesagt?

The Digital Shift in Financial Services
The Digital Shift in Financial ServicesThe Digital Shift in Financial Services
The Digital Shift in Financial ServicesTrustmarque
 
A Digital Rebirth for Life Insurance, Annuities and Pension Companies
A Digital Rebirth for Life Insurance, Annuities and Pension CompaniesA Digital Rebirth for Life Insurance, Annuities and Pension Companies
A Digital Rebirth for Life Insurance, Annuities and Pension CompaniesTata Consultancy Services
 
Ast 0181451 hitachi-cloud_transformation
Ast 0181451 hitachi-cloud_transformationAst 0181451 hitachi-cloud_transformation
Ast 0181451 hitachi-cloud_transformationAbdulMajeed Al-Ali
 
Accountex UK keynote_2016_May 9 2016
Accountex UK keynote_2016_May 9 2016Accountex UK keynote_2016_May 9 2016
Accountex UK keynote_2016_May 9 2016David Patton
 
A Holistic Approach to Insurance Automation
A Holistic Approach to Insurance AutomationA Holistic Approach to Insurance Automation
A Holistic Approach to Insurance AutomationAccenture Insurance
 
Network as business growth engine
Network as business growth engineNetwork as business growth engine
Network as business growth engineMallory Zemelis
 
Overcoming Operational & Financial Barriers to Cloud
Overcoming Operational & Financial Barriers to CloudOvercoming Operational & Financial Barriers to Cloud
Overcoming Operational & Financial Barriers to CloudTrustmarque
 
Harnessing the data exhaust stream: Changing the way the insurance game is pl...
Harnessing the data exhaust stream: Changing the way the insurance game is pl...Harnessing the data exhaust stream: Changing the way the insurance game is pl...
Harnessing the data exhaust stream: Changing the way the insurance game is pl...Accenture Insurance
 
Commentary: Making Dollars & Sense of the Platform Economy
Commentary: Making Dollars & Sense of the Platform EconomyCommentary: Making Dollars & Sense of the Platform Economy
Commentary: Making Dollars & Sense of the Platform EconomyCognizant
 
Hivos Seminar - Dar es Salaam 2010
Hivos Seminar - Dar es Salaam 2010Hivos Seminar - Dar es Salaam 2010
Hivos Seminar - Dar es Salaam 2010Shujaa Solutions Ltd
 
Fast-Tracking Digital: A Blueprint for Communications Services Providers
Fast-Tracking Digital: A Blueprint for Communications Services ProvidersFast-Tracking Digital: A Blueprint for Communications Services Providers
Fast-Tracking Digital: A Blueprint for Communications Services ProvidersCognizant
 
VMware Business Agility and the True Economics of Cloud Computing
VMware Business Agility and the True Economics of Cloud ComputingVMware Business Agility and the True Economics of Cloud Computing
VMware Business Agility and the True Economics of Cloud ComputingVMware
 
Accenture es for digital business
Accenture   es for digital businessAccenture   es for digital business
Accenture es for digital businessAdCMO
 
Why Digital Holds the Key for Telcos
Why Digital Holds the Key for TelcosWhy Digital Holds the Key for Telcos
Why Digital Holds the Key for TelcosCapgemini
 
Predicting Mission Success through Improved Data Collection, Reuse and Analysis
Predicting Mission Success through Improved Data Collection, Reuse and AnalysisPredicting Mission Success through Improved Data Collection, Reuse and Analysis
Predicting Mission Success through Improved Data Collection, Reuse and AnalysisBooz Allen Hamilton
 
Why Businesses Must Embrace Digital Transformation
Why Businesses Must Embrace Digital TransformationWhy Businesses Must Embrace Digital Transformation
Why Businesses Must Embrace Digital TransformationDiscerning Digital
 
It Consulting Slides
It Consulting SlidesIt Consulting Slides
It Consulting SlidesJoe O'Mahoney
 

Was ist angesagt? (18)

3-D Program Management
3-D Program Management3-D Program Management
3-D Program Management
 
The Digital Shift in Financial Services
The Digital Shift in Financial ServicesThe Digital Shift in Financial Services
The Digital Shift in Financial Services
 
A Digital Rebirth for Life Insurance, Annuities and Pension Companies
A Digital Rebirth for Life Insurance, Annuities and Pension CompaniesA Digital Rebirth for Life Insurance, Annuities and Pension Companies
A Digital Rebirth for Life Insurance, Annuities and Pension Companies
 
Ast 0181451 hitachi-cloud_transformation
Ast 0181451 hitachi-cloud_transformationAst 0181451 hitachi-cloud_transformation
Ast 0181451 hitachi-cloud_transformation
 
Accountex UK keynote_2016_May 9 2016
Accountex UK keynote_2016_May 9 2016Accountex UK keynote_2016_May 9 2016
Accountex UK keynote_2016_May 9 2016
 
A Holistic Approach to Insurance Automation
A Holistic Approach to Insurance AutomationA Holistic Approach to Insurance Automation
A Holistic Approach to Insurance Automation
 
Network as business growth engine
Network as business growth engineNetwork as business growth engine
Network as business growth engine
 
Overcoming Operational & Financial Barriers to Cloud
Overcoming Operational & Financial Barriers to CloudOvercoming Operational & Financial Barriers to Cloud
Overcoming Operational & Financial Barriers to Cloud
 
Harnessing the data exhaust stream: Changing the way the insurance game is pl...
Harnessing the data exhaust stream: Changing the way the insurance game is pl...Harnessing the data exhaust stream: Changing the way the insurance game is pl...
Harnessing the data exhaust stream: Changing the way the insurance game is pl...
 
Commentary: Making Dollars & Sense of the Platform Economy
Commentary: Making Dollars & Sense of the Platform EconomyCommentary: Making Dollars & Sense of the Platform Economy
Commentary: Making Dollars & Sense of the Platform Economy
 
Hivos Seminar - Dar es Salaam 2010
Hivos Seminar - Dar es Salaam 2010Hivos Seminar - Dar es Salaam 2010
Hivos Seminar - Dar es Salaam 2010
 
Fast-Tracking Digital: A Blueprint for Communications Services Providers
Fast-Tracking Digital: A Blueprint for Communications Services ProvidersFast-Tracking Digital: A Blueprint for Communications Services Providers
Fast-Tracking Digital: A Blueprint for Communications Services Providers
 
VMware Business Agility and the True Economics of Cloud Computing
VMware Business Agility and the True Economics of Cloud ComputingVMware Business Agility and the True Economics of Cloud Computing
VMware Business Agility and the True Economics of Cloud Computing
 
Accenture es for digital business
Accenture   es for digital businessAccenture   es for digital business
Accenture es for digital business
 
Why Digital Holds the Key for Telcos
Why Digital Holds the Key for TelcosWhy Digital Holds the Key for Telcos
Why Digital Holds the Key for Telcos
 
Predicting Mission Success through Improved Data Collection, Reuse and Analysis
Predicting Mission Success through Improved Data Collection, Reuse and AnalysisPredicting Mission Success through Improved Data Collection, Reuse and Analysis
Predicting Mission Success through Improved Data Collection, Reuse and Analysis
 
Why Businesses Must Embrace Digital Transformation
Why Businesses Must Embrace Digital TransformationWhy Businesses Must Embrace Digital Transformation
Why Businesses Must Embrace Digital Transformation
 
It Consulting Slides
It Consulting SlidesIt Consulting Slides
It Consulting Slides
 

Andere mochten auch

Planorevista midiakit final
Planorevista midiakit finalPlanorevista midiakit final
Planorevista midiakit finalsucesu68
 
Quebra de paradigmas na coleta e governança de dados
Quebra de paradigmas na coleta e governança de dados Quebra de paradigmas na coleta e governança de dados
Quebra de paradigmas na coleta e governança de dados sucesu68
 
Tecnologias Estratégicas
Tecnologias Estratégicas Tecnologias Estratégicas
Tecnologias Estratégicas sucesu68
 
Planorevista midiakit final
Planorevista midiakit finalPlanorevista midiakit final
Planorevista midiakit finalsucesu68
 
Um ativo em risco na era digital
Um ativo em risco na era digitalUm ativo em risco na era digital
Um ativo em risco na era digitalsucesu68
 
The Near Future of CSS
The Near Future of CSSThe Near Future of CSS
The Near Future of CSSRachel Andrew
 

Andere mochten auch (7)

Planorevista midiakit final
Planorevista midiakit finalPlanorevista midiakit final
Planorevista midiakit final
 
Quebra de paradigmas na coleta e governança de dados
Quebra de paradigmas na coleta e governança de dados Quebra de paradigmas na coleta e governança de dados
Quebra de paradigmas na coleta e governança de dados
 
Tecnologias Estratégicas
Tecnologias Estratégicas Tecnologias Estratégicas
Tecnologias Estratégicas
 
Planorevista midiakit final
Planorevista midiakit finalPlanorevista midiakit final
Planorevista midiakit final
 
Um ativo em risco na era digital
Um ativo em risco na era digitalUm ativo em risco na era digital
Um ativo em risco na era digital
 
The Near Future of CSS
The Near Future of CSSThe Near Future of CSS
The Near Future of CSS
 
It budget
It budgetIt budget
It budget
 

Ähnlich wie Sucesu mg encontro de ci os (nexus das forças) em 18 jun 2013 - v6 sent to sucesu-mg

New technology trend opportunities and challenges
New technology trend opportunities and challengesNew technology trend opportunities and challenges
New technology trend opportunities and challengesSaeed Al Dhaheri
 
IDC- BMC Digital Enterprise Management Powers Digital Business Transformation
IDC- BMC Digital Enterprise Management Powers Digital Business TransformationIDC- BMC Digital Enterprise Management Powers Digital Business Transformation
IDC- BMC Digital Enterprise Management Powers Digital Business TransformationEric Lightfoot
 
Accelerating Digital Business in a Cloud-First World
Accelerating Digital Business in a Cloud-First WorldAccelerating Digital Business in a Cloud-First World
Accelerating Digital Business in a Cloud-First WorldPerficient, Inc.
 
The Digital Enterprise: CIO perspectives
The Digital Enterprise: CIO perspectivesThe Digital Enterprise: CIO perspectives
The Digital Enterprise: CIO perspectivesMWD Advisors
 
Fred Isbell Session at May Marketing Forum, Jacksonville FL: Navigating the B...
Fred Isbell Session at May Marketing Forum, Jacksonville FL: Navigating the B...Fred Isbell Session at May Marketing Forum, Jacksonville FL: Navigating the B...
Fred Isbell Session at May Marketing Forum, Jacksonville FL: Navigating the B...Fred Isbell
 
The state of the CPaaS market and digital transformation
The state of the CPaaS market and digital transformationThe state of the CPaaS market and digital transformation
The state of the CPaaS market and digital transformationRaúl Castañón Martínez
 
Thinking out of the toolbox exec report - IBM
Thinking out of the toolbox exec report - IBMThinking out of the toolbox exec report - IBM
Thinking out of the toolbox exec report - IBMSusanna Harper
 
Emerging Technologies - The Future Of Finance (CIMA Feb 2019)
Emerging Technologies  - The Future Of Finance (CIMA Feb 2019)Emerging Technologies  - The Future Of Finance (CIMA Feb 2019)
Emerging Technologies - The Future Of Finance (CIMA Feb 2019)Michael Sadler
 
Buying Into The Cloud
Buying Into The CloudBuying Into The Cloud
Buying Into The Cloudmyhosting
 
Iot viewpoints. Ovum explores the IoT opportunity in 2018 and beyond
Iot viewpoints. Ovum explores the IoT opportunity in 2018 and beyondIot viewpoints. Ovum explores the IoT opportunity in 2018 and beyond
Iot viewpoints. Ovum explores the IoT opportunity in 2018 and beyondDigital Policy and Law Consulting
 
Digital transformation-of-business-harvard-business-review
Digital transformation-of-business-harvard-business-reviewDigital transformation-of-business-harvard-business-review
Digital transformation-of-business-harvard-business-reviewJerry Chen
 
Digital-Transformation-of-Business-Harvard-Business-Review
Digital-Transformation-of-Business-Harvard-Business-ReviewDigital-Transformation-of-Business-Harvard-Business-Review
Digital-Transformation-of-Business-Harvard-Business-ReviewMatthew Lambert
 
Digital transformation and how it affects project management
Digital transformation and how it affects project managementDigital transformation and how it affects project management
Digital transformation and how it affects project managementNarendran K
 
Big Data and MDM altogether: the winning association
Big Data and MDM altogether: the winning associationBig Data and MDM altogether: the winning association
Big Data and MDM altogether: the winning associationJean-Michel Franco
 
2015 Global Contact Centre Benchmarking Report key findings
2015 Global Contact Centre Benchmarking Report key findings2015 Global Contact Centre Benchmarking Report key findings
2015 Global Contact Centre Benchmarking Report key findingsAndrew McNair
 
Leveraging the Cloud: Why it Matters to Large & SMB Retailers
Leveraging the Cloud: Why it Matters to Large & SMB RetailersLeveraging the Cloud: Why it Matters to Large & SMB Retailers
Leveraging the Cloud: Why it Matters to Large & SMB RetailersEarthLink Business
 
Infrastructure that can stand the test of time | Accenture
Infrastructure that can stand the test of time | AccentureInfrastructure that can stand the test of time | Accenture
Infrastructure that can stand the test of time | Accentureaccenture
 
IT From boring to sexy
IT From boring to sexyIT From boring to sexy
IT From boring to sexyGunnar Menzel
 
Community Systems and Cushman & Wakefield: How technology is accelerating th...
Community Systems and Cushman & Wakefield:  How technology is accelerating th...Community Systems and Cushman & Wakefield:  How technology is accelerating th...
Community Systems and Cushman & Wakefield: How technology is accelerating th...Ben Wright
 

Ähnlich wie Sucesu mg encontro de ci os (nexus das forças) em 18 jun 2013 - v6 sent to sucesu-mg (20)

New technology trend opportunities and challenges
New technology trend opportunities and challengesNew technology trend opportunities and challenges
New technology trend opportunities and challenges
 
IDC- BMC Digital Enterprise Management Powers Digital Business Transformation
IDC- BMC Digital Enterprise Management Powers Digital Business TransformationIDC- BMC Digital Enterprise Management Powers Digital Business Transformation
IDC- BMC Digital Enterprise Management Powers Digital Business Transformation
 
Accelerating Digital Business in a Cloud-First World
Accelerating Digital Business in a Cloud-First WorldAccelerating Digital Business in a Cloud-First World
Accelerating Digital Business in a Cloud-First World
 
The Digital Enterprise: CIO perspectives
The Digital Enterprise: CIO perspectivesThe Digital Enterprise: CIO perspectives
The Digital Enterprise: CIO perspectives
 
Fred Isbell Session at May Marketing Forum, Jacksonville FL: Navigating the B...
Fred Isbell Session at May Marketing Forum, Jacksonville FL: Navigating the B...Fred Isbell Session at May Marketing Forum, Jacksonville FL: Navigating the B...
Fred Isbell Session at May Marketing Forum, Jacksonville FL: Navigating the B...
 
The state of the CPaaS market and digital transformation
The state of the CPaaS market and digital transformationThe state of the CPaaS market and digital transformation
The state of the CPaaS market and digital transformation
 
Thinking out of the toolbox exec report - IBM
Thinking out of the toolbox exec report - IBMThinking out of the toolbox exec report - IBM
Thinking out of the toolbox exec report - IBM
 
Emerging Technologies - The Future Of Finance (CIMA Feb 2019)
Emerging Technologies  - The Future Of Finance (CIMA Feb 2019)Emerging Technologies  - The Future Of Finance (CIMA Feb 2019)
Emerging Technologies - The Future Of Finance (CIMA Feb 2019)
 
Buying Into The Cloud
Buying Into The CloudBuying Into The Cloud
Buying Into The Cloud
 
the_digital_transformation_of_business
the_digital_transformation_of_businessthe_digital_transformation_of_business
the_digital_transformation_of_business
 
Iot viewpoints. Ovum explores the IoT opportunity in 2018 and beyond
Iot viewpoints. Ovum explores the IoT opportunity in 2018 and beyondIot viewpoints. Ovum explores the IoT opportunity in 2018 and beyond
Iot viewpoints. Ovum explores the IoT opportunity in 2018 and beyond
 
Digital transformation-of-business-harvard-business-review
Digital transformation-of-business-harvard-business-reviewDigital transformation-of-business-harvard-business-review
Digital transformation-of-business-harvard-business-review
 
Digital-Transformation-of-Business-Harvard-Business-Review
Digital-Transformation-of-Business-Harvard-Business-ReviewDigital-Transformation-of-Business-Harvard-Business-Review
Digital-Transformation-of-Business-Harvard-Business-Review
 
Digital transformation and how it affects project management
Digital transformation and how it affects project managementDigital transformation and how it affects project management
Digital transformation and how it affects project management
 
Big Data and MDM altogether: the winning association
Big Data and MDM altogether: the winning associationBig Data and MDM altogether: the winning association
Big Data and MDM altogether: the winning association
 
2015 Global Contact Centre Benchmarking Report key findings
2015 Global Contact Centre Benchmarking Report key findings2015 Global Contact Centre Benchmarking Report key findings
2015 Global Contact Centre Benchmarking Report key findings
 
Leveraging the Cloud: Why it Matters to Large & SMB Retailers
Leveraging the Cloud: Why it Matters to Large & SMB RetailersLeveraging the Cloud: Why it Matters to Large & SMB Retailers
Leveraging the Cloud: Why it Matters to Large & SMB Retailers
 
Infrastructure that can stand the test of time | Accenture
Infrastructure that can stand the test of time | AccentureInfrastructure that can stand the test of time | Accenture
Infrastructure that can stand the test of time | Accenture
 
IT From boring to sexy
IT From boring to sexyIT From boring to sexy
IT From boring to sexy
 
Community Systems and Cushman & Wakefield: How technology is accelerating th...
Community Systems and Cushman & Wakefield:  How technology is accelerating th...Community Systems and Cushman & Wakefield:  How technology is accelerating th...
Community Systems and Cushman & Wakefield: How technology is accelerating th...
 

Kürzlich hochgeladen

The Kubernetes Gateway API and its role in Cloud Native API Management
The Kubernetes Gateway API and its role in Cloud Native API ManagementThe Kubernetes Gateway API and its role in Cloud Native API Management
The Kubernetes Gateway API and its role in Cloud Native API ManagementNuwan Dias
 
Governance in SharePoint Premium:What's in the box?
Governance in SharePoint Premium:What's in the box?Governance in SharePoint Premium:What's in the box?
Governance in SharePoint Premium:What's in the box?Juan Carlos Gonzalez
 
All in AI: LLM Landscape & RAG in 2024 with Mark Ryan (Google) & Jerry Liu (L...
All in AI: LLM Landscape & RAG in 2024 with Mark Ryan (Google) & Jerry Liu (L...All in AI: LLM Landscape & RAG in 2024 with Mark Ryan (Google) & Jerry Liu (L...
All in AI: LLM Landscape & RAG in 2024 with Mark Ryan (Google) & Jerry Liu (L...Daniel Zivkovic
 
Computer 10: Lesson 10 - Online Crimes and Hazards
Computer 10: Lesson 10 - Online Crimes and HazardsComputer 10: Lesson 10 - Online Crimes and Hazards
Computer 10: Lesson 10 - Online Crimes and HazardsSeth Reyes
 
Igniting Next Level Productivity with AI-Infused Data Integration Workflows
Igniting Next Level Productivity with AI-Infused Data Integration WorkflowsIgniting Next Level Productivity with AI-Infused Data Integration Workflows
Igniting Next Level Productivity with AI-Infused Data Integration WorkflowsSafe Software
 
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdfUiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdfDianaGray10
 
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve DecarbonizationUsing IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve DecarbonizationIES VE
 
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPAAnypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPAshyamraj55
 
UiPath Studio Web workshop series - Day 7
UiPath Studio Web workshop series - Day 7UiPath Studio Web workshop series - Day 7
UiPath Studio Web workshop series - Day 7DianaGray10
 
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfJamie (Taka) Wang
 
99.99% of Your Traces Are (Probably) Trash (SRECon NA 2024).pdf
99.99% of Your Traces  Are (Probably) Trash (SRECon NA 2024).pdf99.99% of Your Traces  Are (Probably) Trash (SRECon NA 2024).pdf
99.99% of Your Traces Are (Probably) Trash (SRECon NA 2024).pdfPaige Cruz
 
Building Your Own AI Instance (TBLC AI )
Building Your Own AI Instance (TBLC AI )Building Your Own AI Instance (TBLC AI )
Building Your Own AI Instance (TBLC AI )Brian Pichman
 
100+ ChatGPT Prompts for SEO Optimization
100+ ChatGPT Prompts for SEO Optimization100+ ChatGPT Prompts for SEO Optimization
100+ ChatGPT Prompts for SEO Optimizationarrow10202532yuvraj
 
VoIP Service and Marketing using Odoo and Asterisk PBX
VoIP Service and Marketing using Odoo and Asterisk PBXVoIP Service and Marketing using Odoo and Asterisk PBX
VoIP Service and Marketing using Odoo and Asterisk PBXTarek Kalaji
 
Nanopower In Semiconductor Industry.pdf
Nanopower  In Semiconductor Industry.pdfNanopower  In Semiconductor Industry.pdf
Nanopower In Semiconductor Industry.pdfPedro Manuel
 
Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Adtran
 
Empowering Africa's Next Generation: The AI Leadership Blueprint
Empowering Africa's Next Generation: The AI Leadership BlueprintEmpowering Africa's Next Generation: The AI Leadership Blueprint
Empowering Africa's Next Generation: The AI Leadership BlueprintMahmoud Rabie
 
Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024SkyPlanner
 
Apres-Cyber - The Data Dilemma: Bridging Offensive Operations and Machine Lea...
Apres-Cyber - The Data Dilemma: Bridging Offensive Operations and Machine Lea...Apres-Cyber - The Data Dilemma: Bridging Offensive Operations and Machine Lea...
Apres-Cyber - The Data Dilemma: Bridging Offensive Operations and Machine Lea...Will Schroeder
 

Kürzlich hochgeladen (20)

The Kubernetes Gateway API and its role in Cloud Native API Management
The Kubernetes Gateway API and its role in Cloud Native API ManagementThe Kubernetes Gateway API and its role in Cloud Native API Management
The Kubernetes Gateway API and its role in Cloud Native API Management
 
Governance in SharePoint Premium:What's in the box?
Governance in SharePoint Premium:What's in the box?Governance in SharePoint Premium:What's in the box?
Governance in SharePoint Premium:What's in the box?
 
All in AI: LLM Landscape & RAG in 2024 with Mark Ryan (Google) & Jerry Liu (L...
All in AI: LLM Landscape & RAG in 2024 with Mark Ryan (Google) & Jerry Liu (L...All in AI: LLM Landscape & RAG in 2024 with Mark Ryan (Google) & Jerry Liu (L...
All in AI: LLM Landscape & RAG in 2024 with Mark Ryan (Google) & Jerry Liu (L...
 
Computer 10: Lesson 10 - Online Crimes and Hazards
Computer 10: Lesson 10 - Online Crimes and HazardsComputer 10: Lesson 10 - Online Crimes and Hazards
Computer 10: Lesson 10 - Online Crimes and Hazards
 
Igniting Next Level Productivity with AI-Infused Data Integration Workflows
Igniting Next Level Productivity with AI-Infused Data Integration WorkflowsIgniting Next Level Productivity with AI-Infused Data Integration Workflows
Igniting Next Level Productivity with AI-Infused Data Integration Workflows
 
20230104 - machine vision
20230104 - machine vision20230104 - machine vision
20230104 - machine vision
 
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdfUiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
 
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve DecarbonizationUsing IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
 
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPAAnypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPA
 
UiPath Studio Web workshop series - Day 7
UiPath Studio Web workshop series - Day 7UiPath Studio Web workshop series - Day 7
UiPath Studio Web workshop series - Day 7
 
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
 
99.99% of Your Traces Are (Probably) Trash (SRECon NA 2024).pdf
99.99% of Your Traces  Are (Probably) Trash (SRECon NA 2024).pdf99.99% of Your Traces  Are (Probably) Trash (SRECon NA 2024).pdf
99.99% of Your Traces Are (Probably) Trash (SRECon NA 2024).pdf
 
Building Your Own AI Instance (TBLC AI )
Building Your Own AI Instance (TBLC AI )Building Your Own AI Instance (TBLC AI )
Building Your Own AI Instance (TBLC AI )
 
100+ ChatGPT Prompts for SEO Optimization
100+ ChatGPT Prompts for SEO Optimization100+ ChatGPT Prompts for SEO Optimization
100+ ChatGPT Prompts for SEO Optimization
 
VoIP Service and Marketing using Odoo and Asterisk PBX
VoIP Service and Marketing using Odoo and Asterisk PBXVoIP Service and Marketing using Odoo and Asterisk PBX
VoIP Service and Marketing using Odoo and Asterisk PBX
 
Nanopower In Semiconductor Industry.pdf
Nanopower  In Semiconductor Industry.pdfNanopower  In Semiconductor Industry.pdf
Nanopower In Semiconductor Industry.pdf
 
Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™
 
Empowering Africa's Next Generation: The AI Leadership Blueprint
Empowering Africa's Next Generation: The AI Leadership BlueprintEmpowering Africa's Next Generation: The AI Leadership Blueprint
Empowering Africa's Next Generation: The AI Leadership Blueprint
 
Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024
 
Apres-Cyber - The Data Dilemma: Bridging Offensive Operations and Machine Lea...
Apres-Cyber - The Data Dilemma: Bridging Offensive Operations and Machine Lea...Apres-Cyber - The Data Dilemma: Bridging Offensive Operations and Machine Lea...
Apres-Cyber - The Data Dilemma: Bridging Offensive Operations and Machine Lea...
 

Sucesu mg encontro de ci os (nexus das forças) em 18 jun 2013 - v6 sent to sucesu-mg

  • 1. Celso Chapinotte GARTNER - Diretor Regional MG celso.chapinotte@gartner.com 0 The Nexus of Disruptive Forces
  • 2. Pervasive Access The New Nexus That Will Drive the Business in the Coming Years Cloud service delivery transforms how enterprises buy technology Mobility demands radical redesign of business processes New technologies drive totally new approaches to information management Social tools and computing create extended dynamic networks 1
  • 3. 5% 8% 6% 12% 8% 9% 16% 8% 11% 36% 36% 46% 49% 46% 54% 56% 52% 63% 71% 57% 59% 46% 45% 42% 38% 35% 33% 29% 17% 7% Mobile Enterprise Strategy Social Computing & Collaboration Strategy Cloud Computing Big Data & Extreme Info Mgmt BPM Innovation Mgmt Predictive Analytics/ Pattern- Based Strategy ERP Pace- Layered Application Strategy Gamification 6-7 rating 3-5 rating 1-2 rating The Nexus of Forces Will Drive Changes in IT to Support the Shift in Business Priorities 1=Not at all 7=Significant impact or change 5.6 5.2 5.1 4.9 4.9 4.7 4.7 4.5 4.3 3.1 Mean score (out of 7) Source: 2011 IT Workforce Management Survey, Gartner Symposiums (Global), N= 184 The Nexus of Forces
  • 4. More About Social, Less About Media If you get hung up on the "media" part of social media, you will miss the megachange of social business. Where attention goes What is really important Strategic goals Policy Guidelines Training Interaction analysis Process integration Project objectives Measurement Value ROI Content Participant need 3
  • 5. The Opportunity of Social Media Collective intelligence – Pooling contributions Expertise location – Finding the one in a million Interest cultivation – Sharing interests Relationship leverage – Cultivating weak ties Flash coordination – Organizing the masses Emergent structures – Unearthing reality 4
  • 6. Who Is Leading Your Social Media Initiatives? Source: Gartner webinar 28 October 2010 N = 156 45% — Line of business 23% — Multiple groups leading separate initiatives 16% — IT 14% — Social media steering committee 2% — HR 5
  • 7. The Nexus of Disruptive Forces 6
  • 8. The Nexus of Disruptive Forces Colaboração: Ademir Piccoli – TJ-RS 7
  • 9. The Nexus of Disruptive Forces Colaboração: Ademir Piccoli – TJ-RS 8
  • 10. MOBILIDADE em MG via… Colaboração: Gilmar Guimarães – via Facebook 9
  • 11. Business Perspective: Q1 2012 The Race For Mobility is On. N = 1,339 Wholesale Trade 70%60%50%40%30%20%10%0% Percent of respondents who identify as a market leader. Manufacturing & Resources Communications & Media Government Education Current see themselves as a mobility market leader in 2011 Planning to be a mobility market leader by 2015 Retail Banking & Securities Property & Casualty Insurance Healthcare Providers Healthcare Insurance & Payers Transportation Utilities
  • 12. Top 10 Mobile Trends and Technologies to Watch HTML5 NFC and "touch to act" applications, such as payment Platform-independent AD tools Location and context — indoor and outdoor Bluetooth 4 802.11ac M2M — cellular and Wi-Fi Augmented reality Multiplatform MDM LTE More-effective application delivery New business opportunities Innovative apps and experiences Management and control Better infrastructure
  • 13. Mobile Context Heat Map by Industry Customer-FacingImpactPotential Transportation Retail Software Developers/Publishers Healthcare Utilities Agriculture/Mining/Construction Education Media Government Services Manufacturing Financial Services Business/Consumer Services Energy Wholesale Telecommunications Employee-Facing Impact Potential Low Low Potential High Potential High Entertainment Moderate Low High Activity Level Travel/Leisure
  • 14. Tipping Points for Enterprise Networks Traffic from things is 50% of the traffic from people 50% of server workloads are virtual 2013201220112010 2014 Business video traffic surpasses voice Mobile Virtualization Video Voice "Things" More mobile OS devices than PCs 20% of endpoints are bring your own (BYO) 50% of endpoints are mobile 50% of server deployments are virtual 50% of business voice is mobile 50% of users use video in work More connected things than people Software-based VC passes hardware VC = videoconferencing 13
  • 15. Gartner defines cloud computing as "a style of computing where scalable and elastic IT-related capabilities are provided 'as a service' to customers using Internet Technologies“. Internet Technologies Services are delivered through use of Internet Identifiers, Formats, and Protocols.5 Metered By Use Services are tracked with usage metrics to enable multiple payment models.4 Shared Services share a pool of resources to build economies of scale.3 Scalable & Elastic Services scale on-demand to add or remove resources as needed.2 Service Based Consumer concerns are abstracted from provider concerns through service interfaces1 5AttributesthatsupportoutcomesCLOUD defined—scalable, elastic, as a service, internet technologies 14
  • 16. Cloud service types: ___ as a Service 15
  • 17. Gartner Data Center Conference Poll, December 2010 (N = 167) What are your three biggest challenges in creating a private cloud computing service? Cloud: Technology is not the biggest challenge Culture Funding/chargeback model Management and operations processes Business/customer relationship Service description and self-service interface Technology Politics Not sure 11 31 36 40 46 56 62 80 First Choice Second Third 16
  • 18. Cloud Services Brokers (CSBs) are emerging as value-added intermediaries to cloud Integration Provisioning Management Insurance Aggregation Arbitrage Enhancement Governance Definition: An intermediate third-party that adds value to cloud services on behalf of consumers of those services Service Provider X Service Provider Z Service Provider Y Service Consumer A Service Consumer C Service Consumer B Brokerage Role 17 17
  • 19. In the cloud, who has control over what isn’t always clear 18
  • 20. 19
  • 21. Cloud Competition Comes in Many Forms Enabling Technology Amazon salesforce.com Google Microsoft IBM VMware Oracle SAP Cisco HP Provider vs. Enabler IaaS Significant Not Significant PaaS SaaS Public Services* * Provider may offer public, community or virtual private services Packaged Cloud None None None None Private Offerings Emphasis in portfolio: IaaS = infrastructure as a service; PaaS = platform as a service; SaaS = software as a service 20
  • 22. BIG DATA se tornou popular… 21
  • 23. What is ―Big data‖? Classification Contracts Technology Pervasive Use Perishability Fidelity Validation Linking Velocity Volume Variety Complexity Information management has a long track record of managing 12 different dimensions without even realizing it. - Qualification of information has always been important. - Access management and control have been represented by security, access privileges and other mechanisms for decades. -Quantitative metrics have stressed our systems from the beginning. ―Big data" is high-volume, velocity and variety information assets that demand cost-effective, innovative forms of information processing for enhanced insight and decision making. 22
  • 24. Next-Generation Analytics: Pattern Recognition to Optimize, Simulate and Predict Traditional offline analytics In-line/ embedded analytics Structured and simple data Combining and collaborating/ unstructured Predictive/ outcomes Explanatory/ historical Fixed Rules Data Predictions Driving/Enabling Trends Mobile and Social and Context Extreme data — big, fast, diverse In-memory computing Democratization of analytics New roles (e.g., data strategist) The third wave in support for decisions in organizations Key Actions Build a strategy for collaborative decision making Build skills — end users and specialized roles
  • 25. Ajudando a observar o que vem por aí… 24
  • 26. Top 10 Strategic Technologies Trends Research G00247453 25
  • 27. Trends in Data Center Services 26
  • 28. Ajudando a observar o que vem por aí… antecipar situações, promovendo a otimização dos processos e dos investimentos. 27
  • 29. Ajudando a observar o que vem por aí… 28
  • 30. Ajudando a observar o futuro… 29
  • 32. Leadership! Leadership is a discipline Understand the environment around you and use the most appropriate skills! Research: ―Business Leaders Behaviors CIOs Need to Adopt‖ Ellen Kitzis, October, 2007 31
  • 33. Final Thought “Creating and communicating the business value of IT is a journey. It can be done”. “IT today is the single most important lever of productivity and there is no better time to be a CIO Leader” 32
  • 34. Recomendações de leitura/video …e veja como LIDERAR e INSPIRAR Pessoas 33
  • 35. Tema proposto para o mes de Julho… 34
  • 36. Tema proposto para o mes de Julho… 35
  • 37. Gartner for IT Leaders Celso Chapinotte Diretor Regional MG celso.chapinotte@gartner.com …e até a próxima. Obrigado! 36