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Data Visualization

Cognitive Psychology and Design
Principles for Effective Visual
Communication



Dan Sweet
November 15, 2012
What is the business question?
Does your solution get used? Why not?
Workplace Challenges
• Communication
• Influence others more senior than you
• Effectively and persuasively share analysis



However, the bulk of the people we work with
are human. Humans are emotional creatures of
habit and don’t always listen to reason.
Role of the analyst
•   Rational objective analysis
•   Accurate
•   Impartial
•   Dispassionate

ASSUMPTION: Objective Reality Exists

Does it?
Deciding on having surgery…

90% chance of survival

10% chance of death

Will you have the surgery?
Problem with humans
 •   Action preferred over accuracy
 •   Ambiguity is inherent in life
 •   Ambiguity ≈ Risk
 •   Risk  Negative Emotions
 •   Motivation: Pursuing Gains or Avoiding Losses
 •   Avoiding Losses > Pursuing Gains

 Result is a tendency to make decisions on feelings
 instead of knowledge

“Human Based Visual Communication” presentation by Dan Young – Corporate CMK
Much Information Processing is:
 •Holistic
 •Low Involvement
 •Habitual
 •Affect/Emotion Driven
 •Driven by past experiences




“Human Based Visual Communication” presentation by Dan Young – Corporate CMK
Low Involvement Logic
 Benefits of graphics that can be processed at this
 level:

 • Fluent Processing Of Highly Accessible
   Information
 • Feelings of Familiarity
 • Approach Behavior

 Key Question:
 Given the question and the broader communication
 context, is your graphic “message” intuitive?
“Human Based Visual Communication” presentation by Dan Young – Corporate CMK
Tell a Story
 • Integrate information presented
 • Create a more concrete and familiar context
 • Lead to increased fluency/ease of processing the
   information
 • Create relevant emotions/affect
 • Help link to existing knowledge

 Make your message more memorable and likely to
 impact behavior

“Human Based Visual Communication” presentation by Dan Young – Corporate CMK
Design Principles
Data-Ink Ratio
2D vs. 3D
Why is 3D “harder”?




“Human Based Visual Communication” presentation by Dan Young – Corporate CMK
http://www.slideshare.net/janwillemtulp/data-visualization-5724069
http://www.slideshare.net/janwillemtulp/data-visualization-5724069
http://www.slideshare.net/janwillemtulp/data-visualization-5724069
http://www.slideshare.net/janwillemtulp/data-visualization-5724069
Accessibility
Using
Color
Application
Redesigned   credit: www.perpetualedge.com
Credits
Cognitive psychology elements from a Dan Young
(Corporate CMK) presentation titled “Human Based
Visual Communication” presented at the 2011
Statistics Symposium.

Books written by Edward Tufte and Stephen Few
Stephen Few’s site: perceptualedge.com

http://www.slideshare.net/janwillemtulp/data-
visualization-5724069

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11.15.12 CBIG Event - Dan Sweet\'s Presentation

Hinweis der Redaktion

  1. WSU, ND, LA, Boston, Cincy
  2. I love gadgets – sometimes I feel a little like this though.What if I could just have a simple dashboard where I could see everything.
  3. Box – 18,000 P&G seats - $284 MM fundingDropbox - $250 MM fundingMint.com - $170 MM sale to IntuitKayak - $1.8B accquisition by Priceline.com