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INTERNATIONAL
HUMAN RESOURCE
MANAGEMENT
Definition
3


    • The process of procuring, allocating and
      effectively utilising human resources in an
      international business is called international
      human resources management (IHRM).

    Need for IHRM
    • Managing expatriates
    • Globalization has forced HRM to have
      international orientation
    • Effectively utilise services of people at both the
      corporate office and at the foreign plants
Model of IHRM
4
                             • Procure
                  HR
                Activities
                             • Utilise
                             • Allocate



                                 • Home country
                                   nationals
                    Types of     • Host country
                   employees       nationals
                                 • Third country
                                   nationals



                             • Home country
               Countries     • Host country
                             • Third country
Characteristics of IHRM
5


     More HR activities

     Need for a broader perspective

     More involvement in employee personal
     lives
     Changes in emphasis as the workforce
     mix of expatriates and locals vary

     Risk exposure

     More external influences
More Human Resource
6
    Activities
      Human       • Difficulty in implementing HR in host
                    countries
     Resource     • Developmental opportunities for
     Planning       international managers.


                  • Ability to mix with organisation’s culture
     Employee     • Ethnocentric, polycentric or geocentric
                    staffing approach
      Hiring      • Selection of expatriates
                  • Managing repatriation process


                  • Emphasis on cultural training
     Training &   • Language training
    Development   • Training in manners &
                    mannerisms
• Devising an appropriate strategy to
                     compensate expatriates
                   • Minimising difference in pay between
7   Compensation     parent, host & third country nationals
                   • Issues relating to the re-entry of expatriates
                     into the home country


                   • Constraints while operating in host
                     countries need to be considered.
    Performance
    Management     • Physical distance, time differences &
                     cost of reporting system add to the
                     complexity.


                   • Handling industrial relations problems in
                     a subsidiary.
      Industrial
      Relations    • Attitude of parent company towards
                     unions in a subsidiary
Need for Broader Perspective
8




    Pay issues
    • Different countries, different currencies
    • Gender based pay in Korea, Japan, Indonesia
    Health insurance for employees & their families

    Overtime working – Korean & Japanese firms

    Promotions based on seniority or merit
More Involvement in
                                             Changes in Emphasis
9
    Employee’s Personal Lives




       More involvement for both               Need for parent-country
        parent-country & third-                  & third-country nationals
        country nationals                        decrease as more
           Housing arrangements                 trained locals become
           Health care                          available.
           Remuneration packages               Resources reallocated to
           Assist children left behind in       selection, training &
            boarding schools
                                                 management
10
                 • Physical safety of the employees.
       Risk
                 • Failure of expatriates to perform well
     Exposure       financial losses to the firm




                 • Dealing with ministers, political
                   figures, economic & social interest
      External     groups
                 • Hiring procedures dictated by host
     Influence     country.
                 • Catch up with local ways of doing
                   business.
Reasons for Growing Interest in
11
     IHRM

                                        Effective HRM 
             Globalisation of            determinant of
                Business                   success in
                                     international business



          Movement to network
                                       Significant role in
            organisations from
                                       implementation &
          traditional hierarchical
                                      control of strategies
                 structures
Basic Steps in IHRM
12
                               HRP
      Recruitment &                   Repatriation
        Selection

                                     Employee
                                     Relations
      Training & Development



              Performance
              Management
                                 Remuneration
Recruitment & Selection
13
          Ethnocentric Approach        Polycentric Approach         Regiocentric Approach        Geocentric Approach



     • Key                        • Host-country              • Variation of
       management                   nationals hired             staffing policy to          • Seeks best
       positions held               to manage                   suit particular
                                                                geographic areas              people for
       by parent-                   subsidiaries                                              key
       country                                                                                jobs, irrespe
       nationals                                              • Provides a
                                  • Parent-country              'stepping stone'              ctive of
                                    nationals                   for a firm wishing            nationality
     • Appropriate                  occupy key                  to move from an
       during early                 positions at                ethnocentric or
       phases.                      corporate HQ.               polycentric                 • Underlying
                                                                approach to a                 principle of a
                                                                geocentric
                                                                approach                      global
                                                                                              corporation


      3 categories of employees can be hired – parent country nationals
      (PCNs), host country nationals (HCNs) & third country nationals (TCNs)
Advantages & Disadvantages of
14
     Using PCNs
     Advantages                        Disadvantages

     
         Familiarity with home         
                                           Difficulty in adapting to foreign country
         office, goals, practices      
                                           Excessive cost of selecting, training &
     
         Easy organisational control       maintaining expatriates
         & coordination                
                                           Promotional opportunities limited for
     
         International exposure to         HCNs
         promising managers            
                                           May try to impose inappropriate HQ
     
         PCNs  special skills &           style
         experiences                   
                                           Compensation differences for HCNs &
                                           PCNs
Advantages & Disadvantages of
15
     Using HCNs
     Advantages                              Disadvantages

                                             
     
         Familiarity with the situation in       Difficulty in exercising effective control
                                                 over the subsidiary’s operations
         host-country
     
         Lower hiring costs                  
                                                 Communication problems with home
                                                office personnel
         Locals motivated due to
         promotional opportunities
     
                                             
                                                 No opportunity for home country’s
         Responds well to localisation of
                                                 nationals to gain international
         subsidiary’s operations                 experience
     
         No language barrier
                                             
                                                Limited career opportunity outside the
         HCNs stay longer in positions
                                                 subsidiary
Advantages & Disadvantages of
16
     Using TCNs
     Advantages                         Disadvantages

                                       
         Salary & benefit                   Host country govt. may
         requirements lower than            resent hiring TCNs.
         that of PCNs.
                                        
                                            May not return to their
     
         May be better informed             country after assignment.
         about host country
         environment.                   
                                            Host country’s sensitivity
                                            w.r.t nationals of specific
     
         Truly international managers       countries
Expatriate Assignment Life
17
       Cycle
     Determining the
                                         Crisis &           Reassignment
       need for an
                                        Adjustment             Abroad
        expatriate



                                                            Repatriation &
                                             Post-arrival
                                                             Adjustment
                         Departure          Orientation &
                                              Training




       Selection       Pre-assignment         Crisis &
       Process             training           Failure
Expatriate Failure
18

     Premature return of expatriates to their home
     country


     Reasons
     • Inability to adjust to host country culture  leads to culture
       shock
     • Personal & emotional problems
     • Difficulties with the environment
     • Inability to cope with larger international responsibilities
     • Other family reasons
Training & Development
19




              Cross
                         Language
             Cultural
                          Training
             Training




                        Management
            Practical
                        Development
            Training
                         & Strategy
HCN Training
20



          Gaining
                           Technical know-
      knowledge about
                            how specific to
           parent
                             organisation
        organisation

                               General
         Role of the
                           awareness of the
       subsidiary in the
                            parent country
            MNC
                            cultural norms
Repatriation
21

        The activity of bringing     Preparation
         the expat back to the
         home country
        Can cause re-entry             Physical
                                       Relocation
         shock or reverse
         culture shock
        Reasons                       Transition
          Posting period over
          Children’s education
          Not happy with
                                      Readjustment
           overseas assignment
          Failure to do a good job
22

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Ihrm ppt

  • 1. StudsPlanet Leading Education consultant in India www.StudsPlanet.com
  • 3. Definition 3 • The process of procuring, allocating and effectively utilising human resources in an international business is called international human resources management (IHRM). Need for IHRM • Managing expatriates • Globalization has forced HRM to have international orientation • Effectively utilise services of people at both the corporate office and at the foreign plants
  • 4. Model of IHRM 4 • Procure HR Activities • Utilise • Allocate • Home country nationals Types of • Host country employees nationals • Third country nationals • Home country Countries • Host country • Third country
  • 5. Characteristics of IHRM 5 More HR activities Need for a broader perspective More involvement in employee personal lives Changes in emphasis as the workforce mix of expatriates and locals vary Risk exposure More external influences
  • 6. More Human Resource 6 Activities Human • Difficulty in implementing HR in host countries Resource • Developmental opportunities for Planning international managers. • Ability to mix with organisation’s culture Employee • Ethnocentric, polycentric or geocentric staffing approach Hiring • Selection of expatriates • Managing repatriation process • Emphasis on cultural training Training & • Language training Development • Training in manners & mannerisms
  • 7. • Devising an appropriate strategy to compensate expatriates • Minimising difference in pay between 7 Compensation parent, host & third country nationals • Issues relating to the re-entry of expatriates into the home country • Constraints while operating in host countries need to be considered. Performance Management • Physical distance, time differences & cost of reporting system add to the complexity. • Handling industrial relations problems in a subsidiary. Industrial Relations • Attitude of parent company towards unions in a subsidiary
  • 8. Need for Broader Perspective 8 Pay issues • Different countries, different currencies • Gender based pay in Korea, Japan, Indonesia Health insurance for employees & their families Overtime working – Korean & Japanese firms Promotions based on seniority or merit
  • 9. More Involvement in Changes in Emphasis 9 Employee’s Personal Lives  More involvement for both  Need for parent-country parent-country & third- & third-country nationals country nationals decrease as more  Housing arrangements trained locals become  Health care available.  Remuneration packages  Resources reallocated to  Assist children left behind in selection, training & boarding schools management
  • 10. 10 • Physical safety of the employees. Risk • Failure of expatriates to perform well Exposure  financial losses to the firm • Dealing with ministers, political figures, economic & social interest External groups • Hiring procedures dictated by host Influence country. • Catch up with local ways of doing business.
  • 11. Reasons for Growing Interest in 11 IHRM Effective HRM  Globalisation of determinant of Business success in international business Movement to network Significant role in organisations from implementation & traditional hierarchical control of strategies structures
  • 12. Basic Steps in IHRM 12 HRP Recruitment & Repatriation Selection Employee Relations Training & Development Performance Management Remuneration
  • 13. Recruitment & Selection 13 Ethnocentric Approach Polycentric Approach Regiocentric Approach Geocentric Approach • Key • Host-country • Variation of management nationals hired staffing policy to • Seeks best positions held to manage suit particular geographic areas people for by parent- subsidiaries key country jobs, irrespe nationals • Provides a • Parent-country 'stepping stone' ctive of nationals for a firm wishing nationality • Appropriate occupy key to move from an during early positions at ethnocentric or phases. corporate HQ. polycentric • Underlying approach to a principle of a geocentric approach global corporation 3 categories of employees can be hired – parent country nationals (PCNs), host country nationals (HCNs) & third country nationals (TCNs)
  • 14. Advantages & Disadvantages of 14 Using PCNs Advantages Disadvantages  Familiarity with home  Difficulty in adapting to foreign country office, goals, practices  Excessive cost of selecting, training &  Easy organisational control maintaining expatriates & coordination  Promotional opportunities limited for  International exposure to HCNs promising managers  May try to impose inappropriate HQ  PCNs  special skills & style experiences  Compensation differences for HCNs & PCNs
  • 15. Advantages & Disadvantages of 15 Using HCNs Advantages Disadvantages   Familiarity with the situation in Difficulty in exercising effective control over the subsidiary’s operations host-country  Lower hiring costs  Communication problems with home  office personnel Locals motivated due to promotional opportunities   No opportunity for home country’s Responds well to localisation of nationals to gain international subsidiary’s operations experience  No language barrier   Limited career opportunity outside the HCNs stay longer in positions subsidiary
  • 16. Advantages & Disadvantages of 16 Using TCNs Advantages Disadvantages   Salary & benefit Host country govt. may requirements lower than resent hiring TCNs. that of PCNs.  May not return to their  May be better informed country after assignment. about host country environment.  Host country’s sensitivity w.r.t nationals of specific  Truly international managers countries
  • 17. Expatriate Assignment Life 17 Cycle Determining the Crisis & Reassignment need for an Adjustment Abroad expatriate Repatriation & Post-arrival Adjustment Departure Orientation & Training Selection Pre-assignment Crisis & Process training Failure
  • 18. Expatriate Failure 18 Premature return of expatriates to their home country Reasons • Inability to adjust to host country culture  leads to culture shock • Personal & emotional problems • Difficulties with the environment • Inability to cope with larger international responsibilities • Other family reasons
  • 19. Training & Development 19 Cross Language Cultural Training Training Management Practical Development Training & Strategy
  • 20. HCN Training 20 Gaining Technical know- knowledge about how specific to parent organisation organisation General Role of the awareness of the subsidiary in the parent country MNC cultural norms
  • 21. Repatriation 21  The activity of bringing Preparation the expat back to the home country  Can cause re-entry Physical Relocation shock or reverse culture shock  Reasons Transition  Posting period over  Children’s education  Not happy with Readjustment overseas assignment  Failure to do a good job
  • 22. 22