24. Programme Dimensions Page REDUCE SCOPE INCREASE BUDGET INCREASE TIME LOWER QUALITY INCREASE SCOPE REDUCE BUDGET REDUCE TIME INCREASE QUALITY RISK There are four levers to play with – the challenge is to set each lever at just the right place that the programme is stable, deliverable and an equilibrium is established. 1. BUDGET 2. SCOPE 3. QUALITY 4. TIME Risk Balancing Act
25. Reducing scope results in... Page SCOPE Fewer Geographies Less Functionality / Completixy Lower Test Time/Costs Less Functionality Delivered (Lower Revenues?) Lower Application Build Time/Cost Lower Infrastructure Capital/Maintenance Costs (Test) Lower Volumes / Customers Lower Infratructure Build/Support Costs (Test) Less Infrastructure Capital/Maintenance Costs (Prod/DR) Lower Implementation Costs Potential For Performance Bottlenecks Less payback Cost Reduction Levers
26. Increasing time results in... Page TIME Extend Delivery Timescales Fewer/Smaller Test Infrastructure Capital/Maint Costs Date is fixed and will not deliver all functionality Lower Peak Resource Load Cost Lower Infrastructure Capital/Maintenance Costs (Test) Reduce Parallel Activities Lower Infratructure Build/Support Costs (Test) Reduce Management Overhead Costs Lower Infrastructure Capital/Main Costs (Test) Not all functionality delivered Lower Infrastructure Build/Support Costs (Test) Reduced Resource Costs for Complex Integration Cost Reduction Levers
27. Reducing quality results in... Page QUALITY Reduce Code Quality Higher Defect Rates & Re-work (increasing Development costs) Faster Coding Time (potential lower resource costs) Undertake Less Testing Lower Infratructure Build/Support Costs (Test) Less Infrastructure Capital/Maintenance Costs (Test) Lower Application Development Costs Increased Risk of Application Failure Utilise More Offshore Resources (lower unit cost/da) Provide Service With Less Resilience Fewer Test Resources Increased Risk of Unexpected/Erroneous Results Higher Testing Costs Lower Infrastructure Build/Support Costs (assuming offshore d/c) Less Infrastructure Capital/Maintenance Costs (Prod/DR) Risk of Extended Service Outage Risk of Missing Contractual SLA’s Risk of Missing Settlement Deadlines Increased Management Overhead Costs Stronger Governance Required, Increased Governance Costss Cost Reduction Levers
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29. Creating a high-performing ORGANISATION Coming together is a beginning, staying together is progress, and working together is success. --Henry Ford
54. What are the “types” of requirements Business SME input Business Driver Research Industry Best Practice Customer Experience Lifecycle Customer Experience Definition Business Model Business Case Target To-be Processes Impacted Processes Process KPI’s & Volumetrics Process-led requirements Process Maps Hypotheses Business (People) Requirements Functional Requirements (Technology) Non-Functional Requirements (Technology) Business Environment Requirements Organisational Impact Assessment Systems Requirements Organisational Requirements Systems Functional Requirements Business Requirements Specification Prioritised Initiatives “ PEOPLE” “ PROCESS” “ TECHNOLOGY”