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April 12th, StepTalks 2011, Lisbon
www.strongstep.pt/steptalks2011

           April 12th, StepTalks 2011, Lisbon
Agility @ Scale
  Rien Schot
  business leader Rational Systems




                           April 12th, StepTalks 2011, Lisbon
The Development Organization’s View
Challenges with Agile in the Mainstream
                                           Compliance requirement

                                            Low risk           Critical,
                                                               Audited
  Geographical distribution                                                           Entrenched process,
                                                                                      people, and policy
Co-located           Global
                                                                                   Minimal              Significant


                                             Agile
                                          Development

                                                                               Organization distribution
       Application complexity
                                                                               (outsourcing, partnerships)
      Simple,        Complex,
      single         multi-platform                                            In-house            Third party
      platform



                                      Team size                      Degree of Governance
                         Under 10                 100’s of
                         developers               developers        Informal              Formal
Achieving Agility at Scale

Disciplined agile teams:

1. Produce working software on a regular basis.
2. Do continuous regression testing, and better yet take a
   Test-Driven Development (TDD) approach.
3. Work closely with their stakeholders, ideally on a daily basis.
4. Are self-organizing, and disciplined teams work within an
   appropriate governance framework.
5. Regularly reflect, and measure, on how they work together and
   then act to improve on their findings in a timely manner.
How Do You Scale Agile Software Delivery?
 Focus on the key Agile practices
   Match them to your organization, people, maturity, projects, culture……etc…


 Reinforce the delivery practices that support your teams
   Find out what works….grow the skills and practices


 Change the delivery rhythm, and make it more transparent
   Push teams to work in shorter cycles with greater feedback and input


 Support practices with automated tooling
   Help overcome the collaboration and integration issues for larger, distributed teams….make them part of the
    daily work habits


 Measure and report to get management buy-in and support
   Clearly align technology improvements to business goals, and demonstrate the value to the business
The 3 Key Areas for Effective Agile
Software Delivery




      Collaboration              Automation                 Visibility
     Drive organizational    Lower costs and improve    Continuously improve
        consensus on          quality by automating    by measuring progress
    priorities and improve     workflows based on          against desired
    workforce productivity     real-time information     business outcomes




                                                                               8
Jazz platform fundament for disciplined Agile
 This unified platform that includes
    collaboration, automation and reporting
  dramatically improves the business process of SW delivery
 Embracing open integration strategies, enables IBM and its
  partners to leverage and develop best-of-breed solutions


                                       Business        Product    Compliance
                                      Planning &      & Project       &        Collaborative
                         Your                        Management    Security     Lifecycle      Engineering
                       existing       Alignment                                                & Software
                                                                               Management
         Future       capabilities                                                               Tools        3rd-Party
          IBM                                                                                                   Jazz
       Capabilities                                                                                          Capabilities
                                                   Best Practice Processes


                                                                                                      Administration: Users,
          Collaboration                                                                                 projects, process
                            Presentation:                                                  Storage
                              Mashups              Discovery          Query
Jazz platform fundament for disciplined Agile
 This unified platform that includes
    collaboration, automation and reporting
           Achieving business differentiation
  dramatically improves the business process of SW delivery
                with agility and confidence IBM and its
 Embracing open integration strategies, enables
  partners to leverage and reality today!
                     is a develop best-of-breed solutions

                                       Business        Product    Compliance
                                      Planning &      & Project       &        Collaborative
                         Your                        Management    Security     Lifecycle      Engineering
                       existing       Alignment                                                & Software
                                                                               Management
         Future       capabilities                                                               Tools        3rd-Party
          IBM                                                                                                   Jazz
       Capabilities                                                                                          Capabilities
                                                   Best Practice Processes


                                                                                                      Administration: Users,
          Collaboration                                                                                 projects, process
                            Presentation:                                                  Storage
                              Mashups              Discovery          Query
Example: Managing Service Providers at La Caixa




                                                  11
Example: Managing Service Providers at La Caixa




                                                  12
Example: Managing Service Providers at La Caixa




                                                  13
Example: Managing Service Providers at La Caixa




                                                  14
From: Christian Bornfeld, Group Architect, Danske Bank




Example: Agile at scale adoption at Danske Bank




                                                  2009
Total IT expenses                                                                      Brabrand
                                                         4,093
(DKK millions)

Portion attributable to IT integration expense                                                      Lyngby
                                                          266
(DKK millions)
                                                                                                    Ejby
Total IT expenses/operating expenses (%)                  14.2
From: Christian Bornfeld, Group Architect, Danske Bank




Example: Agile at scale adoption at Danske Bank
                                                                                                         Timelines, workflows and
    Work item types                                      Plan layout
                                                                                                               permissions




                                                      2009
    Total IT expenses                                                                      Brabrand
                                                             4,093
    (DKK millions)

    Portion attributable to IT integration expense                                                      Lyngby
                                                              266
     Dashboards and reports
    (DKK millions)
                                                                                                        Ejby

   Total IT expenses/operating expenses (%)
      Integration with HP Quality Center                      14.2



     Integration with existing task management system
From: Robert Baillargeon, SW Engineeing Manager, Panasonic Automotive Systems




Example: Visibility & Transparency at Panasonic Automotive
From: Robert Baillargeon, SW Engineeing Manager, Panasonic Automotive Systems




Example: Visibility & Transparency at Panasonic Automotive
From: Robert Baillargeon, SW Engineeing Manager, Panasonic Automotive Systems




Example: Visibility & Transparency at Panasonic Automotive
From: Robert Baillargeon, SW Engineeing Manager, Panasonic Automotive Systems




Example: Visibility & Transparency at Panasonic Automotive
From: Robert Baillargeon, SW Engineeing Manager, Panasonic Automotive Systems




Example: Visibility & Transparency at Panasonic Automotive
backup slides
Rethinking Software Delivery
                                    Analysis                                                                                    Consumers
                                                           Code/test                           Production
                                    Design                                                                                      Users
                                                           Automation                          Automation
                                    Automation
            Creative Behavior

                                                           Platform                            Platform




                                                                                                                                               Procedural Rigor
Waterfall
Process
Platform
                                     Development                                                                             Operations


                                                                                                                          Stovepiped
                                                                                                                               Tools

                                    Analysis
                                    Design                 Software
                                                                                       Consumers
                                    Code                   Delivery
                                                                                       Users
                                                           Automation
                                    Automation
                                                                                                                       Implications
                Creative Behavior




Agile




                                                                                                    Procedural Rigor
                                                                                                                       Automation
Delivery
                                                                                                                       Measurement
Process                                                                                                                Close Customer Relationship
Platform                                                                                                               Project visibility
                                     Development            Common
                                                                                  Operations
                                                   Software Delivery Automation

                                       Collaborative Automation Platform
Critical culture shifts in improving software economics

 Conventional Governance                  Agile Governance
 Activity-based management                  Results-based management

   Mature processes, PMI/PMBOK                More art than engineering
   Plan in detail, then track variances       Plan/steer/plan/steer…

 Adversarial relationships                  Honest collaborative communication
   Paper exchange, speculation                Progressions/digressions, facts

 Requirements first                         Architecture (risk mitigation) first
   Assumes certainty in desired product       Admits uncertainties
   Avoid change                               Manage change

 Early false precision                      Evolving artifacts

   “More detail = higher quality”             Scope (Problem specs)

                                              Design (Solution specs)
                                              Constraints (Planning specs)

 Apply too much or too little process       Right-size the process
   Process is primary, blind adherence        Desired results drive process
                                              Manage variances
Thinking Agile means “Measure and Steer”
  At onset of program
     Report:        Establish estimates/variances of effort, cost, establish initial plan
     Collaborate:   Set initial scope and expectations with stakeholders
     Automate:      Establish a collaborative development environment

  At each iteration, improve estimates and report
     Report:        Values and variances of progress achieved, quality achieved, resources expended
     Collaborate:   With stakeholders to refine scope and plans
     Automate:      Manage changes to plans, baselines, test-beds                           Initial Plan


Initial State
                                       Initial Planned Path                                Uncertainty
                                                                                         in stakeholder
                                                                                       satisfaction space
                                                                                             Variance in
                                                                                             estimate to
                      Actual Path
                                                                                              complete
Mainstream Agile Practices
 Regular Deployment of
  Working Software
 Non-Solo Development
 Refactoring
 Continuous Integration
 Configuration
  Management
 Test Driven Development
  (TDD)
 Agile Testing
 Agile Documentation
The Agile Construction Lifecycle
The Full Agile Delivery Lifecycle
STRONGSTEP - INNOVATION IN SOFTWARE QUALITY
Email: geral@strongstep.pt
Web: www.strongstep.pt
Telefone: +351 22 030 15 85



Rua Actor Ferreira da Silva, UPTEC
4200-298 Porto
Portugal

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[StepTalks2011] Agility @ Scale - Rien Schot

  • 1. April 12th, StepTalks 2011, Lisbon
  • 2. www.strongstep.pt/steptalks2011 April 12th, StepTalks 2011, Lisbon
  • 3. Agility @ Scale Rien Schot business leader Rational Systems April 12th, StepTalks 2011, Lisbon
  • 5. Challenges with Agile in the Mainstream Compliance requirement Low risk Critical, Audited Geographical distribution Entrenched process, people, and policy Co-located Global Minimal Significant Agile Development Organization distribution Application complexity (outsourcing, partnerships) Simple, Complex, single multi-platform In-house Third party platform Team size Degree of Governance Under 10 100’s of developers developers Informal Formal
  • 6. Achieving Agility at Scale Disciplined agile teams: 1. Produce working software on a regular basis. 2. Do continuous regression testing, and better yet take a Test-Driven Development (TDD) approach. 3. Work closely with their stakeholders, ideally on a daily basis. 4. Are self-organizing, and disciplined teams work within an appropriate governance framework. 5. Regularly reflect, and measure, on how they work together and then act to improve on their findings in a timely manner.
  • 7. How Do You Scale Agile Software Delivery?  Focus on the key Agile practices  Match them to your organization, people, maturity, projects, culture……etc…  Reinforce the delivery practices that support your teams  Find out what works….grow the skills and practices  Change the delivery rhythm, and make it more transparent  Push teams to work in shorter cycles with greater feedback and input  Support practices with automated tooling  Help overcome the collaboration and integration issues for larger, distributed teams….make them part of the daily work habits  Measure and report to get management buy-in and support  Clearly align technology improvements to business goals, and demonstrate the value to the business
  • 8. The 3 Key Areas for Effective Agile Software Delivery Collaboration Automation Visibility Drive organizational Lower costs and improve Continuously improve consensus on quality by automating by measuring progress priorities and improve workflows based on against desired workforce productivity real-time information business outcomes 8
  • 9. Jazz platform fundament for disciplined Agile  This unified platform that includes collaboration, automation and reporting dramatically improves the business process of SW delivery  Embracing open integration strategies, enables IBM and its partners to leverage and develop best-of-breed solutions Business Product Compliance Planning & & Project & Collaborative Your Management Security Lifecycle Engineering existing Alignment & Software Management Future capabilities Tools 3rd-Party IBM Jazz Capabilities Capabilities Best Practice Processes Administration: Users, Collaboration projects, process Presentation: Storage Mashups Discovery Query
  • 10. Jazz platform fundament for disciplined Agile  This unified platform that includes collaboration, automation and reporting Achieving business differentiation dramatically improves the business process of SW delivery with agility and confidence IBM and its  Embracing open integration strategies, enables partners to leverage and reality today! is a develop best-of-breed solutions Business Product Compliance Planning & & Project & Collaborative Your Management Security Lifecycle Engineering existing Alignment & Software Management Future capabilities Tools 3rd-Party IBM Jazz Capabilities Capabilities Best Practice Processes Administration: Users, Collaboration projects, process Presentation: Storage Mashups Discovery Query
  • 11. Example: Managing Service Providers at La Caixa 11
  • 12. Example: Managing Service Providers at La Caixa 12
  • 13. Example: Managing Service Providers at La Caixa 13
  • 14. Example: Managing Service Providers at La Caixa 14
  • 15. From: Christian Bornfeld, Group Architect, Danske Bank Example: Agile at scale adoption at Danske Bank 2009 Total IT expenses Brabrand 4,093 (DKK millions) Portion attributable to IT integration expense Lyngby 266 (DKK millions) Ejby Total IT expenses/operating expenses (%) 14.2
  • 16. From: Christian Bornfeld, Group Architect, Danske Bank Example: Agile at scale adoption at Danske Bank Timelines, workflows and Work item types Plan layout permissions 2009 Total IT expenses Brabrand 4,093 (DKK millions) Portion attributable to IT integration expense Lyngby 266  Dashboards and reports (DKK millions) Ejby  Total IT expenses/operating expenses (%) Integration with HP Quality Center 14.2  Integration with existing task management system
  • 17. From: Robert Baillargeon, SW Engineeing Manager, Panasonic Automotive Systems Example: Visibility & Transparency at Panasonic Automotive
  • 18. From: Robert Baillargeon, SW Engineeing Manager, Panasonic Automotive Systems Example: Visibility & Transparency at Panasonic Automotive
  • 19. From: Robert Baillargeon, SW Engineeing Manager, Panasonic Automotive Systems Example: Visibility & Transparency at Panasonic Automotive
  • 20. From: Robert Baillargeon, SW Engineeing Manager, Panasonic Automotive Systems Example: Visibility & Transparency at Panasonic Automotive
  • 21. From: Robert Baillargeon, SW Engineeing Manager, Panasonic Automotive Systems Example: Visibility & Transparency at Panasonic Automotive
  • 22.
  • 24. Rethinking Software Delivery Analysis Consumers Code/test Production Design Users Automation Automation Automation Creative Behavior Platform Platform Procedural Rigor Waterfall Process Platform Development Operations Stovepiped Tools Analysis Design Software Consumers Code Delivery Users Automation Automation Implications Creative Behavior Agile Procedural Rigor Automation Delivery Measurement Process Close Customer Relationship Platform Project visibility Development Common Operations Software Delivery Automation Collaborative Automation Platform
  • 25. Critical culture shifts in improving software economics Conventional Governance Agile Governance Activity-based management Results-based management Mature processes, PMI/PMBOK More art than engineering Plan in detail, then track variances Plan/steer/plan/steer… Adversarial relationships Honest collaborative communication Paper exchange, speculation Progressions/digressions, facts Requirements first Architecture (risk mitigation) first Assumes certainty in desired product Admits uncertainties Avoid change Manage change Early false precision Evolving artifacts “More detail = higher quality” Scope (Problem specs) Design (Solution specs) Constraints (Planning specs) Apply too much or too little process Right-size the process Process is primary, blind adherence Desired results drive process Manage variances
  • 26. Thinking Agile means “Measure and Steer”  At onset of program  Report: Establish estimates/variances of effort, cost, establish initial plan  Collaborate: Set initial scope and expectations with stakeholders  Automate: Establish a collaborative development environment  At each iteration, improve estimates and report  Report: Values and variances of progress achieved, quality achieved, resources expended  Collaborate: With stakeholders to refine scope and plans  Automate: Manage changes to plans, baselines, test-beds Initial Plan Initial State Initial Planned Path Uncertainty in stakeholder satisfaction space Variance in estimate to Actual Path complete
  • 27. Mainstream Agile Practices  Regular Deployment of Working Software  Non-Solo Development  Refactoring  Continuous Integration  Configuration Management  Test Driven Development (TDD)  Agile Testing  Agile Documentation
  • 29. The Full Agile Delivery Lifecycle
  • 30.
  • 31. STRONGSTEP - INNOVATION IN SOFTWARE QUALITY Email: geral@strongstep.pt Web: www.strongstep.pt Telefone: +351 22 030 15 85 Rua Actor Ferreira da Silva, UPTEC 4200-298 Porto Portugal