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F E B R U A R Y 2 012




                 m c k i n s e y    g l o b a l   i n s t i t u t e



                 Taking Vietnam’s economy to
                 the next level


                                   To continue on a strong GDP growth trajectory,
                                   the country should work to raise its labor productivity.

                                   Marco Breu, Richard Dobbs, and Jaana Remes
2




 During the past quarter century, Vietnam has emerged as one of Asia’s great success
 stories. In a nation once ravaged by war, the economy has posted annual per capita growth
 of 5.3 percent since 1986—faster than any other Asian economy apart from China. Vietnam
 has benefited from a program of internal restructuring, a transition from the agricultural
 base toward manufacturing and services, and a demographic dividend powered by a
 youthful population. The country has also prospered since joining the World Trade
 Organization, in 2007, normalizing trade relations with the United States and ensuring
 that the economy is consistently ranked as one of Asia’s most attractive destinations for
 foreign investors.

 The McKinsey Global Institute (MGI) estimates that an expanding labor pool and
 the structural shift away from agriculture contributed two-thirds of Vietnam’s 7
 percent annual GDP growth from 2005 to 2010.1 The other third came from improving
 productivity within sectors. But the first two forces have less and less power to drive
 further expansion. According to official Vietnam statistics, growth in the country’s labor
 force will probably decline to about 0.6 percent a year over the next decade, down from
 2.8 percent between 2000 and 2010. Given the past decade’s rapid rate of migration from
 farm to factory, it seems unlikely that the pace can accelerate further to raise productivity
 enough to offset the slowing growth of the labor force.

 Instead, Vietnam should increase its labor productivity growth within sectors to achieve
 an economy-wide boost of some 50 percent—to 6.4 percent annually—if the economy is to
 meet the government’s target of a 7 to 8 percent annual GDP expansion by 2020. Without
 such an increase, we estimate, Vietnam’s growth will probably decline to about 5 percent
 annually. The difference sounds small, but it isn’t: by 2020, Vietnam’s annual GDP will be
 30 percent lower than it would be if the economy continued to grow by 7 percent.

 Achieving 6 percent–plus annual growth in economy-wide productivity is a challenging but
 not unprecedented goal. Nevertheless, incremental change will not achieve a revolution of
 this magnitude. Deep structural reforms within the Vietnamese economy and a strong and
 sustained commitment from policy makers and companies will be necessary (see sidebar,
“An agenda for sustaining growth”). Also, many companies have prospered in Vietnam
 because of the country’s strong and stable growth and inexpensive, abundant labor. In
 the future, they may no longer be able to rely on either, so they will need to ensure that
 their business and financing models are sufficiently robust to withstand a period of lower
 growth and, perhaps, economic volatility.

 The challenges facing Vietnam
 In the near term, Vietnam must cope with a highly uncertain global environment. The
 economy faces a state of heightened risk because of macroeconomic pressures, including

1	
  The full report, Sustaining Vietnam’s growth: The productivity challenge (February 2012), is available online
  at mckinsey.com/mgi.
3




                    inflation that has built up as a by-product of the government’s efforts to maintain robust
                    growth despite the global economic crisis. In early 2009, Vietnam’s global trade and
                    foreign direct investment declined dramatically, and while exports have recovered, the
                    future of these two sources of economic activity is quite uncertain. The slow recovery of
                    the United States and Europe, together with the nuclear disaster in Japan, has created
                    additional near-term uncertainty. In response to the global economic downturn, the
                    Vietnamese government relied on expansive macroeconomic policies that have led not
                    only to inflationary pressures but also to budget and trade deficits and unstable exchange
                    rates. Some signs suggest that the financial sector is under stress, and international credit-
                    ratings agencies have lowered their ratings on Vietnam’s debt.

                    In the longer term, Vietnam has a larger challenge. Since the key drivers that powered
                    its robust growth in the past—a young, growing labor force and the transition from
                    agriculture to manufacturing and services—are beginning to run out of steam, Vietnam
                    now needs new sources of growth to replace them. The demographic tailwind responsible
                    for driving a third of Vietnam’s past growth is slackening. Some companies already
                    report labor shortages in major cities. By 2020, the share of the population aged 5 to 19 is




An agenda for                     Six percent–plus annual growth             squeezed liquidity, and a drying up
sustaining growth                 in economy-wide productivity is a          of foreign-exchange reserves. Many
                                  challenging but not unprecedented          of the issues Vietnam faces come
                                  goal. The successes and failures           down to limited governance and
                                  of other countries that had to raise       transparency. Today, for example, the
                                  their productivity offer a road map for    financial-reporting standards and risk-
                                  broadening the bases of its growth.        management techniques of Vietnamese
                                                                             banks are a long way from Basel II or
                                 The priority for officials is to restore    Basel III standards. Laying out a clear
                                  calm in the economy and ensure             road map for their adoption would help
                                  that Vietnam retains the trust and         improve the sector’s long-term stability
                                  enthusiasm of national and international   and viability and bolster confidence
                                  investors. Surging inflation, repeated     among investors.
                                  currency devaluations, a deteriorating
                                  trade balance, and rising interest rates   First, Vietnam could usefully run a series
                                  have undermined investor confidence.       of stress tests to identify struggling
                                 And Vietnam’s financial sector does         banks and separate them from well-
                                  appear to have a degree of fragility.      performing, “safe” ones. In addition,
                                 Three long-term systemic risks loom—a       the country could ensure that sufficient
                                  rising volume of nonperforming loans,      supervision is in place to intervene in
4




projected to drop to 22 percent, from 27 percent in 2010 and 34 percent in 1999. Although
Vietnam’s median age, 27.4 years, is still relatively young compared with that of countries
such as China (35.2), its population is also aging.

According to government projections, Vietnam’s labor force is likely to grow by about
0.6 percent a year over the next decade, a decline of more than three-quarters from the
annual growth of 2.8 percent from 2000 to 2010. Growth in the labor force will still make
a positive contribution to GDP, but notably less than it did in the past decade. Vietnam’s
growth has also been propelled by extraordinarily rapid migration from rural areas to
towns—from relatively low-productivity agriculture to the relatively higher-productivity
services and manufacturing sectors. Economic restructuring is unlikely to continue
so quickly. Indeed, even aggressive assumptions on the pace of the transition away
from agriculture would not compensate for the effects of the decline in overall labor
force growth. Without an improvement in productivity growth patterns within sectors,
agriculture’s share of the labor force would need to decline at twice the rate of the past
decade—unlikely given the aging of rural areas and the decline of agriculture’s share of the
total population, by 13 percentage points, over the past ten years.




             banks whose portfolios are excessively    infrastructure projects will probably be
             risky and to consolidate weaker banks     limited, so Vietnam should assess which
             when necessary. The dual challenge of     of them offer the greatest economic
             inflation and exchange rate policy must   benefit, linking investment decisions
             be addressed in a way that raises the     more closely to broader development
             confidence of investors and encourages    strategies and emphasizing stronger
             hidden foreign reserves to come back      coordination among government
             to the official economy so they can be    agencies. Tourism offers a good
             invested productively.                    example. The central government can
                                                       play a key role in ensuring that public-
             Second, to facilitate a transition        sector investment in infrastructure,
             to more productive activities, new        transportation, and real estate is closely
             sources of comparative advantage          tied to private-sector spending in areas
             must be found, beyond low-wage            such as hotels, resorts, and transit
             labor. Vietnam has already invested       services.
             significantly in infrastructure, for
             example, yet interviews with executives   Third, getting economy-wide regulation
             and international assessments strongly    right is necessary for productivity and
             suggest that more will be necessary to    growth but not sufficient to sustain
             support the transition to increasingly    the broad-based expansion of recent
             productive activities. Funding for        years. Vietnam’s next challenge will be
5




Vietnam should identify sources of growth to replace those now becoming exhausted.
Manufacturing and service industries ought to step up their productivity growth
performance. Vietnam could also further develop the capabilities across all sectors,
become increasingly versatile as an environment in which companies can constantly
innovate and build on recent successes. Offshore services such as data, business-process
outsourcing, and IT appear to be promising areas. Vietnam can establish an enabling
environment at the level of individual industries and sectors by enhancing domestic
competition and helping industries move up the value chain. Building on its expanded pool
of university graduates, Vietnam has the potential to become one of the top ten locations
in the world for offshore services. Because state-owned enterprises still have enormous
importance, accounting for about 40 percent of the nation’s output, reform of their
ownership and management incentives is likely to be crucial, as will the need to improve
their overall capital efficiency.

As we have seen, to achieve GDP growth of about 7 percent a year, Vietnam needs to raise
annual productivity growth to 6.4 percent. Without such an increase, we estimate, the
glide path for Vietnam’s growth would decline to between 4.5 and 5 percent annually,




             to establish an enabling environment        more efficiently. SCIC could consider
             at the level of individual industries       the governance and operational
             and sectors by enhancing domestic           approaches other countries have used
             competition and helping industries to       to improve the performance of their
             move up the value chain in, for example,    public enterprises. The experiences
             software development and IT services.       of Malaysia’s Khazanah Nasional
             Areas Vietnam could target include          and Kazakhstan’s Samruk-Kazyna
             investments to raise agricultural quality   suggest that a sufficiently autonomous
             and productivity, productivity-led          organization with the right leadership
             growth in manufacturing, and energy         and talent can push performance
             efficiency.                                 standards across a portfolio of state-
                                                         owned companies. Suitable moves
             Fourth, reform in the ownership and         include the creation of agencies to raise
             management incentives of state-             the government’s effectiveness, set
             owned enterprises can be an important       ambitious reform goals, and develop
             institutional vehicle for improving their   strategic plans to achieve them; to
             productivity and growth. Vietnam has        attract foreign direct investment; and to
             already established a State Capital         manage public–private partnerships.
             Investment Corporation (SCIC) to
             energize the reform of these companies
             and to help the economy use capital
6




significantly below the 7 percent more typical in recent years and the government’s own
target, set at the 11th National Party Congress in January 2011, of 7 to 8 percent annual
GDP growth to 2020. If growth indeed slows to 4.5 to 5 percent a year, the implications
would be significant. By 2020, Vietnam’s annual GDP would be 30 percent (some $46
billion) lower than it could be with 7 percent annual growth. Assuming no shift in the
structure of the economy as a whole, we estimate that private consumption would be $31
billion lower. Vietnam’s economy would take 14—rather than 10—years to double in size.

Implications for companies
The exposure of companies and investors to different economic growth outcomes
clearly depends on whether they are active primarily in the domestic or export market.
Domestically oriented companies, such as those in the financial-services or retail sectors,
are much more threatened by slower growth in Vietnam than are companies that use
the country as an export base for manufactured goods. Since prospects for growth vary
substantially from sector to sector, each company must understand and manage its own
specific problems. The expected slowing in the expansion of the labor force also has
significant implications for companies. Those that view Vietnam primarily as a low-cost
economy with an abundance of workers need to adjust their thinking.

Multinationals
Primarily to hedge their exposure to China, many multinational corporations have opened
facilities in Vietnam (or plan to do so), without adequately assessing the prospects, both
positive and negative, for expanding business in Vietnam itself. These companies should
avoid locking in excess capacity—the country’s economy may not match the strong growth
trends of the past—and ensure that their Vietnamese business models are sustainable even
if wages rise substantially. Anecdotal and survey evidence consistently indicates that the
wage cost advantage is eroding. Much as domestic and export-oriented companies must
boost their productivity to be competitive, so too must multinationals, which could also
engage with the government to remove barriers to initiatives that clearly benefit both sides,
such as programs to increase capital intensity and improve training.

Training is especially important. Multinationals complain about a lack of basic work
readiness among new recruits in both the manufacturing and service sectors. Many
companies in other countries have responded effectively to this problem by providing in-
house training both before an employee starts working and on the job. Surveys suggest
that Vietnam has an even bigger shortage of qualified engineers and middle managers
than other rapidly developing economies do. Multinational companies can work with
the government and educational institutions to address this skill gap. If the Vietnamese
government were to issue certificates for qualified training programs, companies might
feel more confident in providing such training.
7




Private-sector Vietnamese corporations
Improving competitiveness and using the latest global best practices should be priorities
for Vietnamese companies in the private sector. They should emphasize long-term value
and bottom-line profits rather than merely seeking to increase top-line revenue. Too many
domestic Vietnamese companies spend too much energy competing on price and too little
on product quality, features, and branding and on developing unique offerings that can
command premiums.

These companies must develop programs to recruit employees and train them so that
their skills and productivity improve. They should also take a more professional approach
to retaining and promoting their best workers, through incentive packages and greater
management autonomy. The notion of increasing the value of each employee’s performance
is not yet widely understood among major Vietnamese companies. Family-owned
businesses, which remain a major part of the economy, have thus far tended to resist
efforts to improve their governance.

State-owned enterprises
More limited access to capital and increasing competition mean that state-owned
enterprises must lift their productivity before circumstances force their hand. Improved
management and better governance could raise their competitiveness and overall growth
potential. In China, for instance, the significant gains in productivity that resulted from
reform within the state-owned sector led to increased profitability as well.

Vietnam’s state-owned companies will also need to recognize the gaps in their pool of
talent and to recruit top-drawer, internationally trained executives to help them become
more globally competitive. They will increasingly have to benchmark themselves against
the best international competitors not only to measure internal operations but also to
create realistic plans for expansion and product development.

In this context, the adoption of international accounting standards will support
the creation of the detailed performance benchmarks required to identify areas for
improvement. Many maturing state-owned enterprises will have to make hard decisions
about which businesses should remain core and which should be exited because they can
no longer be profitable.

Selling shares in these companies remains a focus of many policy conversations in
Vietnam. But most of the sales carried out to date haven’t fundamentally tackled the
efficiency problems, because the state typically remains the controlling shareholder. More
aggressive steps toward fuller privatization and improvements in the governance of state-
owned businesses might help them adjust more rapidly to an era of increasingly vigorous
international competition.
8




We think Vietnam can act decisively to head off short-term risks and embrace a
productivity-led agenda. If the country does so, it can build on its many intrinsic
strengths—a young labor force, abundant natural resources, and political stability,
to name a few—to create a second wave of growth and prosperity. There are challenges,
to be sure, but we believe that they can be overcome.


The authors wish to acknowledge the contributions of Tu Ha, Jinwook Kim, and Diaan-Yi Lin to the development
of this article.

Marco Breu is a principal in McKinsey’s Hanoi office; Richard Dobbs is a director of the McKinsey Global Institute
(MGI) and a director in the Seoul office; Jaana Remes is a senior fellow of MGI and is based in the San Francisco office.
Copyright © 2012 McKinsey  Company. All rights reserved.

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Mc kinsey vietnam macro (taking vietnam's economy to the next level)_feb 2012

  • 1. 1 F E B R U A R Y 2 012 m c k i n s e y g l o b a l i n s t i t u t e Taking Vietnam’s economy to the next level To continue on a strong GDP growth trajectory, the country should work to raise its labor productivity. Marco Breu, Richard Dobbs, and Jaana Remes
  • 2. 2 During the past quarter century, Vietnam has emerged as one of Asia’s great success stories. In a nation once ravaged by war, the economy has posted annual per capita growth of 5.3 percent since 1986—faster than any other Asian economy apart from China. Vietnam has benefited from a program of internal restructuring, a transition from the agricultural base toward manufacturing and services, and a demographic dividend powered by a youthful population. The country has also prospered since joining the World Trade Organization, in 2007, normalizing trade relations with the United States and ensuring that the economy is consistently ranked as one of Asia’s most attractive destinations for foreign investors. The McKinsey Global Institute (MGI) estimates that an expanding labor pool and the structural shift away from agriculture contributed two-thirds of Vietnam’s 7 percent annual GDP growth from 2005 to 2010.1 The other third came from improving productivity within sectors. But the first two forces have less and less power to drive further expansion. According to official Vietnam statistics, growth in the country’s labor force will probably decline to about 0.6 percent a year over the next decade, down from 2.8 percent between 2000 and 2010. Given the past decade’s rapid rate of migration from farm to factory, it seems unlikely that the pace can accelerate further to raise productivity enough to offset the slowing growth of the labor force. Instead, Vietnam should increase its labor productivity growth within sectors to achieve an economy-wide boost of some 50 percent—to 6.4 percent annually—if the economy is to meet the government’s target of a 7 to 8 percent annual GDP expansion by 2020. Without such an increase, we estimate, Vietnam’s growth will probably decline to about 5 percent annually. The difference sounds small, but it isn’t: by 2020, Vietnam’s annual GDP will be 30 percent lower than it would be if the economy continued to grow by 7 percent. Achieving 6 percent–plus annual growth in economy-wide productivity is a challenging but not unprecedented goal. Nevertheless, incremental change will not achieve a revolution of this magnitude. Deep structural reforms within the Vietnamese economy and a strong and sustained commitment from policy makers and companies will be necessary (see sidebar, “An agenda for sustaining growth”). Also, many companies have prospered in Vietnam because of the country’s strong and stable growth and inexpensive, abundant labor. In the future, they may no longer be able to rely on either, so they will need to ensure that their business and financing models are sufficiently robust to withstand a period of lower growth and, perhaps, economic volatility. The challenges facing Vietnam In the near term, Vietnam must cope with a highly uncertain global environment. The economy faces a state of heightened risk because of macroeconomic pressures, including 1 The full report, Sustaining Vietnam’s growth: The productivity challenge (February 2012), is available online at mckinsey.com/mgi.
  • 3. 3 inflation that has built up as a by-product of the government’s efforts to maintain robust growth despite the global economic crisis. In early 2009, Vietnam’s global trade and foreign direct investment declined dramatically, and while exports have recovered, the future of these two sources of economic activity is quite uncertain. The slow recovery of the United States and Europe, together with the nuclear disaster in Japan, has created additional near-term uncertainty. In response to the global economic downturn, the Vietnamese government relied on expansive macroeconomic policies that have led not only to inflationary pressures but also to budget and trade deficits and unstable exchange rates. Some signs suggest that the financial sector is under stress, and international credit- ratings agencies have lowered their ratings on Vietnam’s debt. In the longer term, Vietnam has a larger challenge. Since the key drivers that powered its robust growth in the past—a young, growing labor force and the transition from agriculture to manufacturing and services—are beginning to run out of steam, Vietnam now needs new sources of growth to replace them. The demographic tailwind responsible for driving a third of Vietnam’s past growth is slackening. Some companies already report labor shortages in major cities. By 2020, the share of the population aged 5 to 19 is An agenda for Six percent–plus annual growth squeezed liquidity, and a drying up sustaining growth in economy-wide productivity is a of foreign-exchange reserves. Many challenging but not unprecedented of the issues Vietnam faces come goal. The successes and failures down to limited governance and of other countries that had to raise transparency. Today, for example, the their productivity offer a road map for financial-reporting standards and risk- broadening the bases of its growth. management techniques of Vietnamese banks are a long way from Basel II or The priority for officials is to restore Basel III standards. Laying out a clear calm in the economy and ensure road map for their adoption would help that Vietnam retains the trust and improve the sector’s long-term stability enthusiasm of national and international and viability and bolster confidence investors. Surging inflation, repeated among investors. currency devaluations, a deteriorating trade balance, and rising interest rates First, Vietnam could usefully run a series have undermined investor confidence. of stress tests to identify struggling And Vietnam’s financial sector does banks and separate them from well- appear to have a degree of fragility. performing, “safe” ones. In addition, Three long-term systemic risks loom—a the country could ensure that sufficient rising volume of nonperforming loans, supervision is in place to intervene in
  • 4. 4 projected to drop to 22 percent, from 27 percent in 2010 and 34 percent in 1999. Although Vietnam’s median age, 27.4 years, is still relatively young compared with that of countries such as China (35.2), its population is also aging. According to government projections, Vietnam’s labor force is likely to grow by about 0.6 percent a year over the next decade, a decline of more than three-quarters from the annual growth of 2.8 percent from 2000 to 2010. Growth in the labor force will still make a positive contribution to GDP, but notably less than it did in the past decade. Vietnam’s growth has also been propelled by extraordinarily rapid migration from rural areas to towns—from relatively low-productivity agriculture to the relatively higher-productivity services and manufacturing sectors. Economic restructuring is unlikely to continue so quickly. Indeed, even aggressive assumptions on the pace of the transition away from agriculture would not compensate for the effects of the decline in overall labor force growth. Without an improvement in productivity growth patterns within sectors, agriculture’s share of the labor force would need to decline at twice the rate of the past decade—unlikely given the aging of rural areas and the decline of agriculture’s share of the total population, by 13 percentage points, over the past ten years. banks whose portfolios are excessively infrastructure projects will probably be risky and to consolidate weaker banks limited, so Vietnam should assess which when necessary. The dual challenge of of them offer the greatest economic inflation and exchange rate policy must benefit, linking investment decisions be addressed in a way that raises the more closely to broader development confidence of investors and encourages strategies and emphasizing stronger hidden foreign reserves to come back coordination among government to the official economy so they can be agencies. Tourism offers a good invested productively. example. The central government can play a key role in ensuring that public- Second, to facilitate a transition sector investment in infrastructure, to more productive activities, new transportation, and real estate is closely sources of comparative advantage tied to private-sector spending in areas must be found, beyond low-wage such as hotels, resorts, and transit labor. Vietnam has already invested services. significantly in infrastructure, for example, yet interviews with executives Third, getting economy-wide regulation and international assessments strongly right is necessary for productivity and suggest that more will be necessary to growth but not sufficient to sustain support the transition to increasingly the broad-based expansion of recent productive activities. Funding for years. Vietnam’s next challenge will be
  • 5. 5 Vietnam should identify sources of growth to replace those now becoming exhausted. Manufacturing and service industries ought to step up their productivity growth performance. Vietnam could also further develop the capabilities across all sectors, become increasingly versatile as an environment in which companies can constantly innovate and build on recent successes. Offshore services such as data, business-process outsourcing, and IT appear to be promising areas. Vietnam can establish an enabling environment at the level of individual industries and sectors by enhancing domestic competition and helping industries move up the value chain. Building on its expanded pool of university graduates, Vietnam has the potential to become one of the top ten locations in the world for offshore services. Because state-owned enterprises still have enormous importance, accounting for about 40 percent of the nation’s output, reform of their ownership and management incentives is likely to be crucial, as will the need to improve their overall capital efficiency. As we have seen, to achieve GDP growth of about 7 percent a year, Vietnam needs to raise annual productivity growth to 6.4 percent. Without such an increase, we estimate, the glide path for Vietnam’s growth would decline to between 4.5 and 5 percent annually, to establish an enabling environment more efficiently. SCIC could consider at the level of individual industries the governance and operational and sectors by enhancing domestic approaches other countries have used competition and helping industries to to improve the performance of their move up the value chain in, for example, public enterprises. The experiences software development and IT services. of Malaysia’s Khazanah Nasional Areas Vietnam could target include and Kazakhstan’s Samruk-Kazyna investments to raise agricultural quality suggest that a sufficiently autonomous and productivity, productivity-led organization with the right leadership growth in manufacturing, and energy and talent can push performance efficiency. standards across a portfolio of state- owned companies. Suitable moves Fourth, reform in the ownership and include the creation of agencies to raise management incentives of state- the government’s effectiveness, set owned enterprises can be an important ambitious reform goals, and develop institutional vehicle for improving their strategic plans to achieve them; to productivity and growth. Vietnam has attract foreign direct investment; and to already established a State Capital manage public–private partnerships. Investment Corporation (SCIC) to energize the reform of these companies and to help the economy use capital
  • 6. 6 significantly below the 7 percent more typical in recent years and the government’s own target, set at the 11th National Party Congress in January 2011, of 7 to 8 percent annual GDP growth to 2020. If growth indeed slows to 4.5 to 5 percent a year, the implications would be significant. By 2020, Vietnam’s annual GDP would be 30 percent (some $46 billion) lower than it could be with 7 percent annual growth. Assuming no shift in the structure of the economy as a whole, we estimate that private consumption would be $31 billion lower. Vietnam’s economy would take 14—rather than 10—years to double in size. Implications for companies The exposure of companies and investors to different economic growth outcomes clearly depends on whether they are active primarily in the domestic or export market. Domestically oriented companies, such as those in the financial-services or retail sectors, are much more threatened by slower growth in Vietnam than are companies that use the country as an export base for manufactured goods. Since prospects for growth vary substantially from sector to sector, each company must understand and manage its own specific problems. The expected slowing in the expansion of the labor force also has significant implications for companies. Those that view Vietnam primarily as a low-cost economy with an abundance of workers need to adjust their thinking. Multinationals Primarily to hedge their exposure to China, many multinational corporations have opened facilities in Vietnam (or plan to do so), without adequately assessing the prospects, both positive and negative, for expanding business in Vietnam itself. These companies should avoid locking in excess capacity—the country’s economy may not match the strong growth trends of the past—and ensure that their Vietnamese business models are sustainable even if wages rise substantially. Anecdotal and survey evidence consistently indicates that the wage cost advantage is eroding. Much as domestic and export-oriented companies must boost their productivity to be competitive, so too must multinationals, which could also engage with the government to remove barriers to initiatives that clearly benefit both sides, such as programs to increase capital intensity and improve training. Training is especially important. Multinationals complain about a lack of basic work readiness among new recruits in both the manufacturing and service sectors. Many companies in other countries have responded effectively to this problem by providing in- house training both before an employee starts working and on the job. Surveys suggest that Vietnam has an even bigger shortage of qualified engineers and middle managers than other rapidly developing economies do. Multinational companies can work with the government and educational institutions to address this skill gap. If the Vietnamese government were to issue certificates for qualified training programs, companies might feel more confident in providing such training.
  • 7. 7 Private-sector Vietnamese corporations Improving competitiveness and using the latest global best practices should be priorities for Vietnamese companies in the private sector. They should emphasize long-term value and bottom-line profits rather than merely seeking to increase top-line revenue. Too many domestic Vietnamese companies spend too much energy competing on price and too little on product quality, features, and branding and on developing unique offerings that can command premiums. These companies must develop programs to recruit employees and train them so that their skills and productivity improve. They should also take a more professional approach to retaining and promoting their best workers, through incentive packages and greater management autonomy. The notion of increasing the value of each employee’s performance is not yet widely understood among major Vietnamese companies. Family-owned businesses, which remain a major part of the economy, have thus far tended to resist efforts to improve their governance. State-owned enterprises More limited access to capital and increasing competition mean that state-owned enterprises must lift their productivity before circumstances force their hand. Improved management and better governance could raise their competitiveness and overall growth potential. In China, for instance, the significant gains in productivity that resulted from reform within the state-owned sector led to increased profitability as well. Vietnam’s state-owned companies will also need to recognize the gaps in their pool of talent and to recruit top-drawer, internationally trained executives to help them become more globally competitive. They will increasingly have to benchmark themselves against the best international competitors not only to measure internal operations but also to create realistic plans for expansion and product development. In this context, the adoption of international accounting standards will support the creation of the detailed performance benchmarks required to identify areas for improvement. Many maturing state-owned enterprises will have to make hard decisions about which businesses should remain core and which should be exited because they can no longer be profitable. Selling shares in these companies remains a focus of many policy conversations in Vietnam. But most of the sales carried out to date haven’t fundamentally tackled the efficiency problems, because the state typically remains the controlling shareholder. More aggressive steps toward fuller privatization and improvements in the governance of state- owned businesses might help them adjust more rapidly to an era of increasingly vigorous international competition.
  • 8. 8 We think Vietnam can act decisively to head off short-term risks and embrace a productivity-led agenda. If the country does so, it can build on its many intrinsic strengths—a young labor force, abundant natural resources, and political stability, to name a few—to create a second wave of growth and prosperity. There are challenges, to be sure, but we believe that they can be overcome. The authors wish to acknowledge the contributions of Tu Ha, Jinwook Kim, and Diaan-Yi Lin to the development of this article. Marco Breu is a principal in McKinsey’s Hanoi office; Richard Dobbs is a director of the McKinsey Global Institute (MGI) and a director in the Seoul office; Jaana Remes is a senior fellow of MGI and is based in the San Francisco office. Copyright © 2012 McKinsey Company. All rights reserved.