1. How can I stop talented people from walking out the door? Presented by Marion Stone

6. Understand the business strategy VISION STRATEGY VALUES BUSINESS UNIT/ TEAM & INDIVIDUAL OBEJECTIVES BEHAVIOURS (Competencies) E.g. Taking Initiative, Customer Service

10. The Generations GROUP BORN CURRENT AGE STATUS ‘ Baby Boomers’ 1945 – late 60’s 40ish – 63 years old Wanted to change the way things were done, settled into predictable work patterns, accumulated wealth and enjoy stability Generation X Late 60’s to late 70’s 30 – 40 years old Grown up during periods of significant change including technology, emergence of women into the work force Generation Y 1980’s + >30 years old The ‘Net’ generation defined by their appetite for technology and their resistance to central control Post Apartheid Generation 1994 + >14 years old Growing up in post apartheid SA in a period of growth and change

18. Do you know how your company is perceived?