1. Topic 2: Communication
Communication and interaction are essential elements
of a successful online course. One of the most common
complaints is that the facilitator did not have a
presence.
From the first time you meet a participant (offline or
online), it is important for them to perceive you as safe
and supportive rather than unavailable or disengaged.
Your pro-active engagement with
participants is essential. This is
especially true since many participants
may be new to online learning and
feeling nervous and afraid of appearing
to be incompetent.
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2. Topic 2: Communication
Due to the differences in ways to communicate in
face-to-face and online courses, it is important for
facilitators to pay special attention to:
• clarity regarding expectations and
participation
• compensation for interpersonal
connections and reinforcements
• motivating participants
• promotion of social interaction
• encouragement of reflection
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3. Topic 2: Communication
Think about your response to the following:
• Review this lesson, paying special attention to the
Communication topic. Which aspects of facilitation will
you have to adapt?
Specific suggestions will be covered in this tutorial.
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