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Lesson:
Before the Course
Objective:
After completing this lesson, you will be
able to describe why and how to
communicate with participants before
the start of the course.

1
Topic 1: The Welcome Email
If the course you are facilitating is
100% online, your first contact will
likely be by email. Send a welcome
email message a week in advance
of the course start. This
accomplishes the following
important goals:

2
Topic 1: The Welcome Email
• Officially begins your relationship with participants
• Reminds participants when the course will open and
close so they begin to think about planning their time
• Sets the tone for the course
• Emphasizes the value of learner voices and input
• Sets expectations for communications, including how
and when participants can contact you, and the schedule
of assignments
• Communicates resources and contacts for content and
technical support so potential barriers to participation can
be addressed right away
3
Topic 1: The Welcome Email
• Refer to the Facilitating Moodle Courses Materials
you downloaded at the beginning to find the Welcome
Message Example.
Your course may be hybrid, beginning with a face-toface session that is followed by an online session. Send
a message as soon as possible after the face-to-face
session (the same day is best) in order to address the
relevant goals listed above.

4

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Facilitating Moodle Courses Before the Course

  • 1. Lesson: Before the Course Objective: After completing this lesson, you will be able to describe why and how to communicate with participants before the start of the course. 1
  • 2. Topic 1: The Welcome Email If the course you are facilitating is 100% online, your first contact will likely be by email. Send a welcome email message a week in advance of the course start. This accomplishes the following important goals: 2
  • 3. Topic 1: The Welcome Email • Officially begins your relationship with participants • Reminds participants when the course will open and close so they begin to think about planning their time • Sets the tone for the course • Emphasizes the value of learner voices and input • Sets expectations for communications, including how and when participants can contact you, and the schedule of assignments • Communicates resources and contacts for content and technical support so potential barriers to participation can be addressed right away 3
  • 4. Topic 1: The Welcome Email • Refer to the Facilitating Moodle Courses Materials you downloaded at the beginning to find the Welcome Message Example. Your course may be hybrid, beginning with a face-toface session that is followed by an online session. Send a message as soon as possible after the face-to-face session (the same day is best) in order to address the relevant goals listed above. 4