The document discusses cloud service brokers and the Jamcracker platform. Some key points:
- Cloud service brokers help providers increase revenue by selling new cloud services, increase customer retention through bundling, and expand their distribution networks.
- The Jamcracker platform allows providers to unify disparate cloud services and manage the entire lifecycle through a single console, including provisioning, billing, support and more.
- Case studies show how the Jamcracker platform has helped telcos and other providers build cloud service marketplaces and offer integrated hybrid cloud solutions to enterprises and other customers.
\'Cloud Service Broker\' - service provider transformation
1. Cloud Service Broker Service Provider Transformation Stephen Crawford VP Marketing & Business Development
2. Objectives By the end of this presentation you will have an understanding of: Cloud Service Broker – opportunity & challenges The Jamcracker Platform & Services Delivery Network Some case studies
28. Jamcracker Service Broker Service Consumer Service Developer Service Provider Infrastructure Management ServicesManagement ApplicationCatalogues SaaS Applications Role Based UI ServiceAccess ServiceCreation PaaS Environment Reporting Self-Service Enablement SecurityManagement SLAManagement IaaS Infrastructure Disaster Recovery SLA / Contract Role-Based Access Control ServicePublishing Capacity Management Virtual Machines / Images ServiceManagement CMDB SLA Monitoring Virtualized Resources (Compute, Storage, Network) CapacityManagement Patching Payment Service Analytics Billing & Metering Monitoring Provisioning & LifecycleManagement Software Kernel (OS, VM Manager) Provisioning Reporting & Auditing ConfigurationManagement Hardware Discovery
29. Jamcracker – Unifying Cloud Services Founded in 2000 by the founder of Exodus Communications(Most successful IPO in 1998) Privately held with 200+ employees Offices in US, Europe and India Proven tested Platform deployed globally
30. Jamcracker Service Delivery Network The JSDN platform provides Services Aggregation, Delivery, Management, Support and Billing for a Unified Services offering. …everything from A to Z Jamcracker Confidential & Proprietary 10
34. Multi-Tier/Tenant Architecture Platform Administrator( Root level) Platform Root Master Marketplace Master Catalog … Market Place 1 Market Place n Marketplace Store1 Store2 Storen Store1 Store2 Storen …. …. Store Portal Portal Portal Portal Portal Portal …. …. Portal Customer
35. Catalogue Management Self-Service fulfillment Service and User Provisioning Authentication, Authorization & Access Control IT Admin User and Service Administration Reporting and Auditing Helpdesk Ticketing & Support Billing Settlement Metering & Chargeback Jamcracker Platform Complete Cloud-Services Lifecycle Management Enterprise Integration Toolkit Cloud Services Integration Toolkit Standards-based, Extensible Platform
36. Platform Architecture highlights Standards-based architecture Extensible data model Configurable workflow engine Published APIs for Service and Enterprise Integration Federated management N-Tier architecture Licensed software or Hosted distribution
37. JSDN Hybrid Cloud Services Support Jamcracker Confidential & Proprietary 17 Jamcracker Service Delivery Network Common Cloud Administration Console Server Image Management Policy Management Monitoring Metering DeploymentAutomation Audits & Alerts Public Cloud Public Cloud PrivateCloud PrivateCloud Hybrid Cloud
38. 18 Service Integration interfaces - SaaS Provision organization to service De-provision organization to service Update provision details of organization to a service Provision a user/employee of organization to service De-provision a user/employee of organization to service Update provision info of user/employee of organization to service SSO to service
51. Build a Local Ecosystem of Service vendors (Partner Portal)
52. Meet Specific and Highly Variable Customer Needs(Command Higher Margins)Confidential & Proprietary 23
53. The Future is Now! "Voice, video, and data, digitally delivered across interconnecting networks to a variety of different terminals with different uses. As always, the technology takes shape long before its full consequences for society take place." "The internet, in particular, is remarkable for its many different capabilities. It is more than just a means of communicating: it is a marketplace, a library, a distribution chain." Frances Cairncross, "The Death of Distance" Visit www.jamcracker.com to learn how Jamcracker can enable your Unified Cloud Services delivery strategy.