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The Federal Tip Credit Under Fire:
How Do You Properly Pay Tipped
          Employees?

       Daniel B. Boatright
         Jill Marchant
Speakers

• Dan Boatright
  – Partner, Spencer Fane Britt & Browne, LLP
  – Lead defense counsel, Fast v. Applebee’s


• Jill Marchant
  – Associate General Counsel, DineEquity, Inc.
  – Managing in-house counsel, Fast v.
    Applebee’s
Wage-and-Hour Climate
Wage-and-Hour Climate
• 2008 Study in Low Wage Industries
  – 26% of workers paid less than minimum wage
  – 76% of those who work overtime not properly paid
  – 70% of those working outside regular shift not paid
  – 30% of tipped workers not paid min. tipped wage
  – 12% of tipped workers experience “tip stealing”
  – 44% of workers had some pay violation in last year
Wage-and-Hour Climate
• General Rule:
  – Minimum wage (currently $7.25)

  – Overtime
    1 ½ times regular rate over 40 hours/week
Wage-and-Hour Climate

• Tipped employees
  – Minimum wage of $2.13 per hour, plus tips
Wage-and-Hour Climate

• FLSA Collective Actions
   – One person sues
   – Seeks conditional class certification
   – Unbelievably lenient “Similarly
     Situated” standard
   – Court approves notice to class
     members
Wage-and-Hour Climate

– Invitation to opt-in
– Response rate varies - usually 10-25%
– Discovery on entire class
– Company moves to decertify class
– Trial
– Elapsed time: 3 Years +
Tipped Employee Scenario
Tipped Employee Scenario

• 200 servers and bartenders
• Average 30 hours per week
• Paid $2.13 per hour, with $5.12 per hour tip
  credit
• Error causes loss of tip credit
Tipped Employee Scenario

• 30 hours per week
  = 1,560 hours per year

• 1,560 x $5.12
  = $7,987.20 per employee per year
Tipped Employee Scenario

• 200 employees
           x $7,987.20 x 3 years =  $4,792,320
         PLUS Liquidated Damages     4,792,320
         Employees’ Attorneys’ Fees    500,000
         Your Attorneys’ Fees          400,000
                                   $10,484,640
Fast v. Applebee’s Timeline
Fast v. Applebee’s Timeline

May 2005
  – Applebee’s acquires 12 stores from
    franchisee

June 2005
  – DOL investigation at former franchisee
    store
Fast v. Applebee’s Timeline

March 2006
  – Payment to associates to end DOL action

April 2006
  – Bartender Gerald Fast asks HR why he did
    not get check
Fast v. Applebee’s Timeline

July 2006
  – Fast files suit
September 2006
  – “Blitz” interviews of co-workers

December 2006
  – Motion for summary judgment filed
Fast v. Applebee’s Timeline

February 2007
  – Motion to certify class

May 2007
  – Court denies motion for summary
    judgment, announces new legal standard
    for tipped employee analysis
Fast v. Applebee’s Timeline

June 2007
  – Court conditionally certifies class
July 2007
  – Applebee’s seeks interlocutory appeal
  – Applebee’s visits Wage & Hour
    Administrator in D.C.
Fast v. Applebee’s Timeline

August 2007
  – Court denies interlocutory appeal

September 2007
  – Notices sent to 43,000 putative class
    members

December 2007
  – Applebee’s begins expert time-and-
    motion study
Fast v. Applebee’s Timeline

February 2008
  – 5,550 opt-ins join (13%)

August 2008
  – Plaintiffs’ experts opine tipped employees
    spend 47.8% of their time on “non-tipped”
    work
  – Claim lost wages of $6.1 to $6.7 million
Fast v. Applebee’s Timeline


January 2009
  – Motion to decertify class

March 2009
  – DOL issues, then withdraws, clarifying
    opinion letter
Fast v. Applebee’s Timeline

August 2009
  – Court denies motion to decertify class
  – Court allows parties to seek interlocutory
    appeal, vacates summary judgment ruling
October 2009
  – Parties complete briefing on legal issues,
    await trial court’s revised summary
    judgment ruling
Realities of Class Litigation
• Cost
    – Attorneys
    – Experts
•   Business disruption
•   Dealing with employee/plaintiffs
•   Communication with franchisees, others
•   Education of and advice to client
    – Changes in operations?
    – Settlement?
Requirements for Tip Credit
Requirements for Tip Credit
• At least $30 a month in tips
• Cash wage of at least $2.13 per hour
• Tips make up difference between cash wage
  and minimum wage
• Tips not used to satisfy overtime premium
• Employer informs employees of tip credit
• Employees retain all tips, except valid tip pool
• Employee engaged in tipped occupation
Tipped Occupation – Statute


“Tipped employee” is employee
“engaged in an occupation in which he
customarily and regularly receives more
than $30 a month in tips.”
Tipped Occupation – Regs.

• Record keeping regulation requires
  record of hours worked in “occupation in
  which the employee receives tips”

• Other regulations emphasize
  “occupation”
Tipped Occupation – Dual Jobs Reg.

   If employee works in “dual jobs” (such as
   server and maintenance person), no tip credit
   for time in non-tipped occupation.

   BUT related duties in a tipped occupation
   (such as making coffee and occasionally
   washing dishes) need not themselves be
   directed toward producing tips.
Tipped Occupation – DOL Handbook

  If tipped employees spend a substantial
  amount of time (in excess of 20%) performing
  preparation work or maintenance, no tip credit
  may be taken for such time.
Tipped Occupation –
  Fast v. Applebee’s Ruling
A jury must sort duties into three categories:
 1. Tip producing duties
    (tip credit available)
 2. Duties incidental to tip producing duties
    (tip credit only if <20% of overall duties)
 3. Duties unrelated to tip producing duties
    (no tip credit)
Tipped Occupation –
     Fast v. Applebee’s Ruling
• Unworkable result
  – Requires perpetual surveillance
  – Requires hundreds of time entries each day
  – No assurance of compliance because jury
    decides on case-by-case basis
Where Do We Go From Here?
Where Do We Go From Here?

• If Court of Appeals accepts appeal,
  briefing and argument (with amicus
  support) in 2010, decision in early 2011

• If rejects appeal, bench trial in mid-2010
Where Do We Go From Here?

• Applebee’s is not alone!

• What can you do?
  – Support trade group efforts
  – Monitor extent of work on ancillary tasks
  – Consider full minimum wage for pre-open
    and post-close
Questions?

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Hospitality Law Conference 2010 - The Federal Tip Credit Under Fire: How Do You Properly Pay Tipped Employees? - Daniel B. Boatright & Jill Marchant

  • 1. The Federal Tip Credit Under Fire: How Do You Properly Pay Tipped Employees? Daniel B. Boatright Jill Marchant
  • 2. Speakers • Dan Boatright – Partner, Spencer Fane Britt & Browne, LLP – Lead defense counsel, Fast v. Applebee’s • Jill Marchant – Associate General Counsel, DineEquity, Inc. – Managing in-house counsel, Fast v. Applebee’s
  • 4. Wage-and-Hour Climate • 2008 Study in Low Wage Industries – 26% of workers paid less than minimum wage – 76% of those who work overtime not properly paid – 70% of those working outside regular shift not paid – 30% of tipped workers not paid min. tipped wage – 12% of tipped workers experience “tip stealing” – 44% of workers had some pay violation in last year
  • 5. Wage-and-Hour Climate • General Rule: – Minimum wage (currently $7.25) – Overtime 1 ½ times regular rate over 40 hours/week
  • 6. Wage-and-Hour Climate • Tipped employees – Minimum wage of $2.13 per hour, plus tips
  • 7. Wage-and-Hour Climate • FLSA Collective Actions – One person sues – Seeks conditional class certification – Unbelievably lenient “Similarly Situated” standard – Court approves notice to class members
  • 8. Wage-and-Hour Climate – Invitation to opt-in – Response rate varies - usually 10-25% – Discovery on entire class – Company moves to decertify class – Trial – Elapsed time: 3 Years +
  • 10. Tipped Employee Scenario • 200 servers and bartenders • Average 30 hours per week • Paid $2.13 per hour, with $5.12 per hour tip credit • Error causes loss of tip credit
  • 11. Tipped Employee Scenario • 30 hours per week = 1,560 hours per year • 1,560 x $5.12 = $7,987.20 per employee per year
  • 12. Tipped Employee Scenario • 200 employees x $7,987.20 x 3 years = $4,792,320 PLUS Liquidated Damages 4,792,320 Employees’ Attorneys’ Fees 500,000 Your Attorneys’ Fees 400,000 $10,484,640
  • 14. Fast v. Applebee’s Timeline May 2005 – Applebee’s acquires 12 stores from franchisee June 2005 – DOL investigation at former franchisee store
  • 15. Fast v. Applebee’s Timeline March 2006 – Payment to associates to end DOL action April 2006 – Bartender Gerald Fast asks HR why he did not get check
  • 16. Fast v. Applebee’s Timeline July 2006 – Fast files suit September 2006 – “Blitz” interviews of co-workers December 2006 – Motion for summary judgment filed
  • 17. Fast v. Applebee’s Timeline February 2007 – Motion to certify class May 2007 – Court denies motion for summary judgment, announces new legal standard for tipped employee analysis
  • 18. Fast v. Applebee’s Timeline June 2007 – Court conditionally certifies class July 2007 – Applebee’s seeks interlocutory appeal – Applebee’s visits Wage & Hour Administrator in D.C.
  • 19. Fast v. Applebee’s Timeline August 2007 – Court denies interlocutory appeal September 2007 – Notices sent to 43,000 putative class members December 2007 – Applebee’s begins expert time-and- motion study
  • 20. Fast v. Applebee’s Timeline February 2008 – 5,550 opt-ins join (13%) August 2008 – Plaintiffs’ experts opine tipped employees spend 47.8% of their time on “non-tipped” work – Claim lost wages of $6.1 to $6.7 million
  • 21. Fast v. Applebee’s Timeline January 2009 – Motion to decertify class March 2009 – DOL issues, then withdraws, clarifying opinion letter
  • 22. Fast v. Applebee’s Timeline August 2009 – Court denies motion to decertify class – Court allows parties to seek interlocutory appeal, vacates summary judgment ruling October 2009 – Parties complete briefing on legal issues, await trial court’s revised summary judgment ruling
  • 23. Realities of Class Litigation • Cost – Attorneys – Experts • Business disruption • Dealing with employee/plaintiffs • Communication with franchisees, others • Education of and advice to client – Changes in operations? – Settlement?
  • 25. Requirements for Tip Credit • At least $30 a month in tips • Cash wage of at least $2.13 per hour • Tips make up difference between cash wage and minimum wage • Tips not used to satisfy overtime premium • Employer informs employees of tip credit • Employees retain all tips, except valid tip pool • Employee engaged in tipped occupation
  • 26. Tipped Occupation – Statute “Tipped employee” is employee “engaged in an occupation in which he customarily and regularly receives more than $30 a month in tips.”
  • 27. Tipped Occupation – Regs. • Record keeping regulation requires record of hours worked in “occupation in which the employee receives tips” • Other regulations emphasize “occupation”
  • 28. Tipped Occupation – Dual Jobs Reg. If employee works in “dual jobs” (such as server and maintenance person), no tip credit for time in non-tipped occupation. BUT related duties in a tipped occupation (such as making coffee and occasionally washing dishes) need not themselves be directed toward producing tips.
  • 29. Tipped Occupation – DOL Handbook If tipped employees spend a substantial amount of time (in excess of 20%) performing preparation work or maintenance, no tip credit may be taken for such time.
  • 30. Tipped Occupation – Fast v. Applebee’s Ruling A jury must sort duties into three categories: 1. Tip producing duties (tip credit available) 2. Duties incidental to tip producing duties (tip credit only if <20% of overall duties) 3. Duties unrelated to tip producing duties (no tip credit)
  • 31. Tipped Occupation – Fast v. Applebee’s Ruling • Unworkable result – Requires perpetual surveillance – Requires hundreds of time entries each day – No assurance of compliance because jury decides on case-by-case basis
  • 32. Where Do We Go From Here?
  • 33. Where Do We Go From Here? • If Court of Appeals accepts appeal, briefing and argument (with amicus support) in 2010, decision in early 2011 • If rejects appeal, bench trial in mid-2010
  • 34. Where Do We Go From Here? • Applebee’s is not alone! • What can you do? – Support trade group efforts – Monitor extent of work on ancillary tasks – Consider full minimum wage for pre-open and post-close