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SM
New Integrations and Features for
Academic Users
FEEDBACK
Text: 35134!
!
@Session2!
!
Tell us what you think of the session and let us
know you attended so we can share the slides!
!
!
!
!
	
  
ABOUT US
Ryan Jackson!
!
Region Lead – SLED!
	
  
You Integrate with what…?!!
Vocalize Reporting!
Are you Embed with Data?!
More than a Survey (Table of Contents)!
Just send me a Text!!
I can do it Offline too!
Panels!
Site Intercept!
WHAT WE’LL BE COVERING
WHAT WE’LL BE COVERING
Included	
   Add-­‐On	
  
Popular Integrations for Academics:!
!
!
!
!
!
!
!
INTEGRATIONS!
Add-­‐On	
  
LEARNING TOOLS INTEROPERABILITY (LTI)
Add-­‐On	
  
•  Turn surveys into assignments!
•  Give points or letter grades for completion
of surveys!
•  Assign due dates to ensure surveys are
completed in time!
•  Utilize current technology in Canvas to
send out surveys to student’s profile page
and enforce deadlines!
!
!
!
!
!
!
!
TABLEAU
Add-­‐On	
  
•  Automatically load survey data (market research, voice of the customer,
employee engagement, ad hoc, etc.) directly into Tableau!
•  Eliminate formatting work previously necessary between data capture and
insights!
•  Create import labels so information flows through accurately!
•  Refresh data in real-time directly within Tableau!
•  Use Qualtrics to fill in data gaps on analyses discovered using Tableau!
•  Share insights across departments within any organization to more easily drive
meaningful change!
•  Automatically view survey data alongside any other data within Tableau!
!
	
  
•  New Qualtrics Surveys app in
the Salesforce AppExchange!
•  Send Relationship Surveys in a
Batch to lists of people from
inside Salesforce!
•  Compliments existing
Salesforce integration!
!
SALESFORCE
Add-­‐On	
  
•  Voice of the student program!
•  Course Evaluation Reporting!
•  Action planning and ticketing
VOCALIZE
Add-­‐On	
  
Example	
  
Confidential. For Internal Use
Why	
  VoS	
  1	
  
Now	
  
How	
  
What	
  
VoS	
  
Student	
  
Feedback	
  
Churn	
  
Enrollment	
  
Loyalty	
  
Outcomes	
  
Confidential. For Internal Use
Why	
  VoS	
  1	
  
A visual representation of the
student journey is an important
tool in building a feedback
program:!
!
•  insures content coverage!
•  provides a sense of project
scope!
•  helps to focus discussion on
key touch points!
•  facilitates understanding of
journey timeline!
	
  
Confidential. For Internal Use
Channels	
  &	
  Timeline	
  4	
  
Emailed	
  Survey	
  
SMS	
  Code	
  
on	
  Signage	
  
Onsite	
  Kiosk	
  
FIVE WAYS EXAMPLE SLIDE
I don’t always
know pre-survey
information
about my
respondents...
But when I do, I use Embedded Data
Eliminates the need to ask questions for which
you already have the answer. (Survey Fatigue)!
"Personalize your surveys!
"Store arrays of information!
"Assign values behind survey!
EMBEDDED DATA
Included	
  
Example	
  
Is more than just a table of contents. Trust Me.!
"Journal Entries!
"Long Forms or Surveys!
"Semester-Long Assignments!
"Multi-day Assignments!
!
TABLE OF CONTENTS
Example	
  
Add-­‐On	
  
TABLE OF CONTENTS
Add-­‐On	
  
Did you know?!
Unlike computers, mobile phones
are always on. Response rates are
often 6-8x higher!
More people own phones in the
world than own toilets.!
Unlike emails, which are filtered,
stored, and archived), text
messages are read and responded
to immediately.!
!
JUST SEND ME A TEXT!
Add-­‐On	
  
Great for:!
!
Hospitals, Schools,
Neighborhoods, Community
Events, Recruiting Booths, etc.!
!
Global Research!
I CAN DO IT OFFLINE, TOO!
Add-­‐On	
  
QUALTRICS PANELS
•  Qualtrics Panels!
–  We Find respondents for you!
–  Define your demographic!
–  We send survey and collect
responses for you!
–  Cost per study!
11/17/15
20
•  Qualtrics Panel Mgmt.!
–  Recruit and create your own panel!
–  Categorize and manage responses &
respondents!
–  Create your own incentive programs!
–  Build your panel once and use it as many times
as you’d like at no additional cost!
	
  
Add-­‐On	
  
QUALTRICS SITE INTERCEPT
•  Powerful website feedback!
•  Impressive targeting for each of your website visitors!
•  Websites are much more effective at disseminating
information and converting new visitors!
11/17/15
21
Add-­‐On	
  
Example	
  
Q&A

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New Integrations and Features for Academic Users

  • 1. SM New Integrations and Features for Academic Users
  • 2. FEEDBACK Text: 35134! ! @Session2! ! Tell us what you think of the session and let us know you attended so we can share the slides! ! ! ! !  
  • 4. You Integrate with what…?!! Vocalize Reporting! Are you Embed with Data?! More than a Survey (Table of Contents)! Just send me a Text!! I can do it Offline too! Panels! Site Intercept! WHAT WE’LL BE COVERING
  • 5. WHAT WE’LL BE COVERING Included   Add-­‐On  
  • 6. Popular Integrations for Academics:! ! ! ! ! ! ! ! INTEGRATIONS! Add-­‐On  
  • 7. LEARNING TOOLS INTEROPERABILITY (LTI) Add-­‐On   •  Turn surveys into assignments! •  Give points or letter grades for completion of surveys! •  Assign due dates to ensure surveys are completed in time! •  Utilize current technology in Canvas to send out surveys to student’s profile page and enforce deadlines!
  • 8. ! ! ! ! ! ! ! TABLEAU Add-­‐On   •  Automatically load survey data (market research, voice of the customer, employee engagement, ad hoc, etc.) directly into Tableau! •  Eliminate formatting work previously necessary between data capture and insights! •  Create import labels so information flows through accurately! •  Refresh data in real-time directly within Tableau! •  Use Qualtrics to fill in data gaps on analyses discovered using Tableau! •  Share insights across departments within any organization to more easily drive meaningful change! •  Automatically view survey data alongside any other data within Tableau! !  
  • 9. •  New Qualtrics Surveys app in the Salesforce AppExchange! •  Send Relationship Surveys in a Batch to lists of people from inside Salesforce! •  Compliments existing Salesforce integration! ! SALESFORCE Add-­‐On  
  • 10. •  Voice of the student program! •  Course Evaluation Reporting! •  Action planning and ticketing VOCALIZE Add-­‐On   Example  
  • 11. Confidential. For Internal Use Why  VoS  1   Now   How   What   VoS   Student   Feedback   Churn   Enrollment   Loyalty   Outcomes  
  • 12. Confidential. For Internal Use Why  VoS  1   A visual representation of the student journey is an important tool in building a feedback program:! ! •  insures content coverage! •  provides a sense of project scope! •  helps to focus discussion on key touch points! •  facilitates understanding of journey timeline!  
  • 13. Confidential. For Internal Use Channels  &  Timeline  4   Emailed  Survey   SMS  Code   on  Signage   Onsite  Kiosk  
  • 14. FIVE WAYS EXAMPLE SLIDE I don’t always know pre-survey information about my respondents... But when I do, I use Embedded Data
  • 15. Eliminates the need to ask questions for which you already have the answer. (Survey Fatigue)! "Personalize your surveys! "Store arrays of information! "Assign values behind survey! EMBEDDED DATA Included   Example  
  • 16. Is more than just a table of contents. Trust Me.! "Journal Entries! "Long Forms or Surveys! "Semester-Long Assignments! "Multi-day Assignments! ! TABLE OF CONTENTS Example   Add-­‐On  
  • 18. Did you know?! Unlike computers, mobile phones are always on. Response rates are often 6-8x higher! More people own phones in the world than own toilets.! Unlike emails, which are filtered, stored, and archived), text messages are read and responded to immediately.! ! JUST SEND ME A TEXT! Add-­‐On  
  • 19. Great for:! ! Hospitals, Schools, Neighborhoods, Community Events, Recruiting Booths, etc.! ! Global Research! I CAN DO IT OFFLINE, TOO! Add-­‐On  
  • 20. QUALTRICS PANELS •  Qualtrics Panels! –  We Find respondents for you! –  Define your demographic! –  We send survey and collect responses for you! –  Cost per study! 11/17/15 20 •  Qualtrics Panel Mgmt.! –  Recruit and create your own panel! –  Categorize and manage responses & respondents! –  Create your own incentive programs! –  Build your panel once and use it as many times as you’d like at no additional cost!   Add-­‐On  
  • 21. QUALTRICS SITE INTERCEPT •  Powerful website feedback! •  Impressive targeting for each of your website visitors! •  Websites are much more effective at disseminating information and converting new visitors! 11/17/15 21 Add-­‐On   Example  
  • 22. Q&A