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DanZarrella’s

The Science of
   ReTweets
                2009
Contents
               Why ReTweets Matter 4                  Psychology

                                               RID Content Types 17

 More Followers = More ReTweets?                    RID Attributes 18

Distribution of ReTweets per Follower 5           LIWC Attributes 19

            RTpF of Suggested Users 6

                                                          Timing

                ReTweeting & Links                    Time of Day 20

       Link Occurrence in ReTweets 7                 Day of Week 21

   ReTweetability of URL Shorteners 8

                                          About the Author & Data 22

                          Lingustics

 Most ReTweetable Words & Phrases 9

           Least ReTweetable Words 10

         Average Syllables per Word 11

            Readability Grade Levels 12

        Word Occurrence & Novelty 13

                     Parts of Speech 14

            Punctuation Occurrence 15

                  Punctuation Types 16
“Ideas shape the course
of history.”

-John Maynard Keynes




        2009 © Dan Zarrella DanZarrella.com   3
Why ReTweets Matter
I spend a lot of time working on ReTweets, because I believe them to be one of the most impor-
tant developments in modern communications, extending far beyond the Twittersphere.

Like “The Matrix” was composed of computer code, the real world is made of infectious infor-
mation. Your chair, your desk, the computer you’re reading this on, the food you’ll eat today, the
money you’ll earn: they all began as ideas jumping from person to person. None of it would exist
if the concept wasn’t contagious.

Ideological epidemics have made and lost fortunes, they have saved countless lives and caused
horrific wars, they have birthed and destroyed nations. Clearly the most powerful weapon
known to man would be the ability to create powerful mental viruses at will. The very course
of human history would be at your whim.

You don’t spread ideas just because they are “good;” you spread them because of some other
trigger or set of triggers has been pulled in your brain. And that trigger fires the biggest gun
ever seen.

And yet, a reliable, repeatable method of crafting a contagious idea has not emerged.

The advent of the web changed how memes spread: it made them spread faster, it exposed
them to more people, and it removed many of the constraints imposed by the limits of human
memory. But there is one change that dwarfs them all: observability.

We can now compare millions of viral ideas to uncover the building blocks of contagiousness.

ReTweets may seem like a small idea, and they are in some ways. But that small idea is the first
real window into how ideas spread from person to person. We can study the linguistic traits, the
topical characteristics, the epidemiological dynamics, and the social network interactions that
take place when a person spreads a meme.

Not only can this information help us create more contagious Tweets, but many of the lessons
learned through ReTweets will be applicable to viral ideas in other mediums.

For the first time in human history we can begin to gaze into the inner workings of the con-
tagious idea. That most powerful force can now be put under our microscope and probed for its
secrets.


                                 2009 © Dan Zarrella DanZarrella.com                               4
Distribution of ReTweets per Follower




When I started thinking about how to get more ReTweets, my first thought was
to get more followers; clearly, more followers would mean more ReTweets. To
check this assumption, I looked at ReTweets per Followers (RTpF), the number
of ReTweets per day divided by the number of followers.

The graph above shows the distribution of RTpF in the top 9000 most followed
users in my database; I’ve graphed the actual distribution line in blue, with a 30-
point moving average over it in black.

Here we see that while most users had an RTpF of under 1% in my dataset,
some users showed much larger ratios, possibly indicating that there are a class
of users who are more “ReTweetable” than others.

This means that while users with more followers will get more ReTweets, some
users are able to get lots of ReTweets without lots of followers; their content
must be more contagious.




                         2009 © Dan Zarrella DanZarrella.com                          5
RTpF of Suggested Users




                 Non-Suggested                           Suggested




Twitter maintains a list of users as suggested people for new users to follow; the
people on this list gain tens of thousands of new followers every day and are
among the most followed people on Twitter.

I looked at 200 suggested users and compared them to the 200 most followed
users not on the list. Since many of the suggested users are the most followed
people on Twitter, they had a much higher average number of followers. So I
compared the two groups using the RTpF metric.

The result is clear: suggested users are far less ReTweetable. I think this is likely
due to the fact that many of the followers gained by those users on the suggest-
ed list are new Twitter users and may be less ReTweet-savvy.




                          2009 © Dan Zarrella DanZarrella.com                           6
Link Occurrence in ReTweets




             All Tweets                                         ReTweets




I began to study the content of Tweets to identify traits that are correlated with
more contagious, or ReTweetable, content. The first such trait was the pres-
cence of a link.

I found that in a random sample of normal (non-ReTweet) Tweets, 18.96% con-
tained a link, whereas 3 times that many ReTweets (56.69%) included a link.

This means that not only are ReTweets an accepted way to spread off-Twitter
content, the prescence of a link may increase a Tweet’s chances of being shared.




                          2009 © Dan Zarrella DanZarrella.com                        7
ReTweetability of URL Shorteners
      bit.ly
      ow.ly
      su.pr
      is.gd
     301.to
      cli.gs
   twurl.nl
      ff.im
      tr.im
tumblr.com
    blip.fm
twitpic.com
tinyurl.com

               -6%   -4%   -2%    0%      2%     4%       6%      8%   10%

 I know that most ReTweets contain a link, but there are hundreds of differ-
 ent URL shortening services available to help you save space with that link.
 I analyzed my database of over 30 million ReTweets and compared them to
 over 2 million random Tweets to find which shorteners are the most (and least)
 ReTweetable.

 I calculated how much more or less often each URL shortening service appeared
 in ReTweets than it did in normal Tweets and presented this value as a percent-
 age. For instance, in my data 9.28% more ReTweets than random Tweets used
 bit.ly. I took into account the fact that ReTweets tend to contain more links than
 average Tweets and normalized the occurrence values.

 I compared the percentage of occurrence for each shortener in random Tweets
 to the same shortener in ReTweets, to control for the popularity of services like
 bit.ly and tinyurl.com.

 The short, post-Twitter shorteners, bit.ly, ow.ly, and is.gd were all more
 ReTweetable than the older, longer, tinyurl.


                            2009 © Dan Zarrella DanZarrella.com                       8
Most ReTweetable Words & Phrases
1. you                                     11.    please retweet
2. twitter                                 12.    great
3. please                                  13.    social media
4. retweet                                 14.    10
5. post                                    15.    follow
6. blog                                    16.    how to
7. social                                  17.    top
8. free                                    18.    blog post
9. media                                   19.    check out
10. help                                   20.    new blog post
I compared common words and phrases in random Tweets and ReTweets to find
those words that occur in ReTweets more than they occur in normal Tweets.

The word “you,” while very common, seems to occur especially often in
ReTweets, indicating that if you’re talking to “me,” I am more likely to ReTweet
it.

Its really not surprising that “Twitter” ranks high, but this is a good reminder that
self-reference is always good for buzz in social media.

The words “please” and “please ReTweet” are very ReTweetable (“please
rt” also ranked highly). It’s hard to overstate how important it is to ask for the
ReTweet when you want it; calls to action work.

“New Blog Post” is the common prefix used when a person Tweets about, well,
a new blog post to their site. That this ranks so highly tells us that Tweeting your
posts is a very smart thing to do.




                         2009 © Dan Zarrella DanZarrella.com                            9
Least ReTweetable Words
 1. game                                   11.    well
 2. going                                  12.    sleep
 3. haha                                   13.    gonna
 4. lol                                    14.    hey
 5. but                                    15.    tomorrow
 6. watching                               16.    tired
 7. work                                   17.    some
 8. home                                   18.    back
 9. night                                  19.    bored
 10. bed                                   20.    listening
What about the words that are least likely to get your ReTweets?

There are a number of “-ing” verbs, including “going,” “watching” and “listen-
ing,” which reinforces my understanding that answers to the “What are you
doing?” question don’t get very many ReTweets.

The presence of “sleep,” “bed,” “night,” and “tired” indicate that people often
Tweet “goodnight” style messages, but generally don’t ReTweet them.

The relatively informal nature of many of the words on the list including “lol,”
“gonna,” and “hey,” show that simple or slang conversation is not ReTweetable.

The lesson learned here is that if you’re trying to get more ReTweets, don’t just
engage in idle chit-chat or Tweet about mundane activities.




                         2009 © Dan Zarrella DanZarrella.com                        10
Average Syllables per Word
1.63

1.62

1.61

1.60

1.59

1.58

1.57

1.56
                      ReTweets                       Random Tweets



   I tested the assumption that simplicity is a vital component of ReTweets (as it
   has been observed in other viral-content types) and I found that random Tweets
   have 1.58 syllables per word on average, while ReTweets have an average of 1.62
   syllables per word. Longer, higher syllable-count words are typically more com-
   plex, indicating that ReTweets may be more complex than their less viral coun-
   terparts.

   Be sure to notice the scale of the graph above, the difference is small, but it cer-
   tainly challenged my hypothesis that ReTweets are less-complex.




                            2009 © Dan Zarrella DanZarrella.com                           11
Readability Grade Levels
6.6

6.5

6.4

6.3

6.2

6.1

6.0

5.9

5.8

5.7

5.6
             ReTweets        Random Tweets                  ReTweets     Random Tweets
                   Flesch-Kincaid                                      SMOG

      I then compared two different types of reading grade level analysis metrics and
      they revealed that ReTweets, in general, are less “readable” and require a high-
      er level of education to understand.

      A Flesch-Kincaid test gave ReTweets a reading grade level of 6.47 years of edu-
      cation, while random Tweets only required 6.04 years. The similar SMOG test
      (Simple Measure of Gobbledygook) indicated that ReTweets required 6.13 years
      of schooling, with random Tweets only needing 5.88 years.

      Again, take care to notice the scale of the Y-axis.




                               2009 © Dan Zarrella DanZarrella.com                       12
Word Occurrence/Novelty
100
90
80
70
60
50
40
30
20
10
 0
                     ReTweets                         Random Tweets




Another characteristic commonly found in viral content is novelty; that is, the
“newness” of the ideas and information presented. I created a measure of nov-
elty by counting how many other times each word in my sample sets occurred.

In the random Tweet sample, each word was found an average of 89.19 other
times, while in the ReTweet sample each word was only found 16.37 other times.

This shows us that while simplicity may not be very important to ReTweetability,
novelty certainly is.




                        2009 © Dan Zarrella DanZarrella.com                        13
Parts of Speech
10%
9%
8%
7%
6%
5%
4%
3%
2%
1%
0%
        Noun, plural

                       Proper noun, singular

                                               Verb, 3rd person singular present

                                                                                   Proper noun, singular

                                                                                                            Adjective, superlative

                                                                                                                                     Adjective, comparitive

                                                                                                                                                              Wh-adverb

                                                                                                                                                                          Verb, past participle

                                                                                                                                                                                                  Verb, base form

                                                                                                                                                                                                                    Verb, gerund or present participle

                                                                                                                                                                                                                                                         Verb, non-3rd person singular present

                                                                                                                                                                                                                                                                                                 Verb, past tense

                                                                                                                                                                                                                                                                                                                    Noun, singular or mass

                                                                                                                                                                                                                                                                                                                                             Adverb
                                                                                                  Random Tweets                                                                         ReTweets




      Part of speech (POS) tagging is an analysis technique in which an algorithm is
      used to label each word in a piece of content as a specific part-of-speech–noun,
      verb, adjective, etc.

      The graph above shows what percentages of words in each sample were labeled
      as a specific part-of-speech. It lists only the most interesting parts from the much
      larger list of POS tags.

      Interesting points from this data include the noun and 3rd-person heaviness of
      ReTweets, indicating a subject matter and headline type nature.




                                                                                                           2009 © Dan Zarrella DanZarrella.com                                                                                                                                                                                                        14
Punctuation Occurrence
100%


95%


90%


85%


80%


75%
                ReTweets   Random                    ReTweets       Random
                   With Colons                       Without Colons




       I compared a random sample of “normal” Tweets to a sample of ReTweets and
       found that 85.86% of Tweets contain some form of punctuation, and an over-
       whelming 97.55% of ReTweets do as well.

       Of course, the prevailing ReTweet format includes a colon to better display the
       original Tweet, but even when ignoring this form of punctuation, ReTweets still
       contain more punctuation than non-ReTweets (93.42% to 83.78%).




                              2009 © Dan Zarrella DanZarrella.com                        15
Punctuation Types
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
       Colon



                 Period



                            Exclamation Point



                                                Comma



                                                          Hyphen



                                                                   Ellipsis



                                                                               Question Mark



                                                                                               Semicolon
                                                Random Tweets           ReTweets


  I then analyzed the frequency of specific types of punctuation and found that
  hyphens, periods and colons are the most ReTweetable punctuation, occurring
  far more commonly in ReTweets than in regular Tweets, while the rarest mark,
  the semicolon, is the only unReTweetable punctuation mark.




                           2009 © Dan Zarrella DanZarrella.com                                             16
RID Content Types
12%


10%


8%


6%


4%


2%


0%
          ReTweets    Random           ReTweets     Random           ReTweets   Random
                Emotional                    Primordial                 Conceptual

      I used the two linguistic lexicons to analyze ReTweet content: RID and LIWC.

      First is the more “Freudian” Regressive Imagery Dictionary (RID). This cod-
      ing scheme is designed to measure the amount and type of three categories of
      content: primordial (the unconscious way you think, like in dreams); conceptual
      (logical and rational thought); and emotional.

      The graph above shows that ReTweets contain less primordial and emotional
      content than random Tweets and more conceptual content.




                               2009 © Dan Zarrella DanZarrella.com                       17
RID Attributes
2.5%


 2%


1.5%


 1%


.5%


 0%
   Social Behavior Glory          Instrumental     Sound          Vision     Abstraction
                                    Behavior
                              Random Tweets           ReTweets

       Looking at specific RID attributes, I saw that social and instrumental (constructive
       words like build and create) behaviors are ReTweetable, while abstract thought
       and sensation-based words are not.




                                2009 © Dan Zarrella DanZarrella.com                           18
LIWC Attributes
3.5%

 3%

2.5%

 2%

1.5%

 1%

.5%

 0%
        Occupation


                     We


                           Media


                                   Religion


                                                 Money


                                                         Insight


                                                                   Negative Emotions


                                                                                       Swears


                                                                                                Senses


                                                                                                         Tentative


                                                                                                                     Self-Reference
                Random Tweets                 ReTweets


       The next analysis I performed used LIWC (pronounced “Luke”). This is a lexicon
       similar to RID, but based in more reviewed and accepted research and refined
       over 15 years. LIWC measures the cognitive and emotional properties of people
       based on the words they use.

       LIWC analysis shows that Tweets about work, religion, money and media/celeb-
       rities are more ReTweetable than Tweets about negative emotions, sensations,
       swear words and self-reference.




                                        2009 © Dan Zarrella DanZarrella.com                                                           19
Time of Day (EST)
6.00%
   6%
  5.5%
5.50%
    5%
5.00%
  4.5%
4.50%
   4%
  3.5%
4.00%
    3%
3.50%
  2.5%
3.00%
   2%
  1.5%
2.50%
    1%
2.00%
   .5%
1.50%
   0%
                                                                          1 PM
                                                                                    2 PM
                                                                                    3 PM
                                                                                              4 PM
                                                                                              5 PM
                                                                                                        6 PM
                                                                                                        7 PM
                                                                                                                  8 PM
                                                                                                                 9 PM
           12 AM




                                                              10 AM
                                                              11 AM
             1 AM
                       2 AM
                       3 AM
                                 4 AM
                                 5 AM
                                           6 AM
                                           7 AM
                                                     8 AM
                                                     9 AM




                                                                                                                         11:00 PM
         12:00AM
          1:00AM
                    2:00AM
                    3:00AM
                              4:00AM
                              5:00AM
                                        6:00AM
                                        7:00AM
                                                  8:00AM
                                                  9:00AM
                                                            10:00AM
                                                            11:00AM
                                                                      12:00 PM
                                                                       1:00 PM
                                                                                 2:00 PM
                                                                                 3:00 PM
                                                                                           4:00 PM
                                                                                           5:00 PM
                                                                                                     6:00 PM
                                                                                                     7:00 PM
                                                                                                               8:00 PM
                                                                                                               9:00 PM
                                                                                                                         10:00 PM
                                                                         12




                                                                                                                            11
                                                                                                                           10
                                        Random Tweets                    ReTweets

         I compared the volume of ReTweeting that occurs during the day to the volume
         of regular Tweets to find that ReTweeting is much more diurnal. While overall
         Tweet volume peaks during business hours and evening, ReTweeting occurs
         much more frequently between 3 PM and midnight.

         If you want to get ReTweets, it makes sense to post your content during these
         hours.




                                           2009 © Dan Zarrella DanZarrella.com                                                      20
Day of Week
  19%
19.00%


  18%
18.00%


  17%
17.00%


  16%
16.00%


  15%
15.00%


  14%
14.00%


  13%
13.00%


  12%
12.00%


  11%
11.00%
         Sun
          Sun       Mon
                     Mon       Tues
                                Tue        Wed
                                            Wed        Thu
                                                        Thu         Fri
                                                                     Fri    Sat
                                                                             Sat

                           Random Tweets           ReTweets



     I also compared the volume of activity that occurs on various days of the week.
     Overall Tweeting activity peaks during the business week, as does ReTweeting
     activity.

     Monday and Friday are both ReTweetable days, in that a higher percentage of
     ReTweeting activity for the week occurs than does regular Tweeting. Friday,
     however, shows the highest volume of ReTweeting, and Thursday the highest
     volume of standard Tweeting.




                              2009 © Dan Zarrella DanZarrella.com                      21
About the Author
                            Dan Zarrella is an award-winning social, search, and viral marketing scientist and
                            author of the upcoming O’Reilly media book “The Social Media Marketing Book.“

                            Dan has written extensively about the science of viral marketing, memetics and
                            social communications on his own blog and for a variety of popular industry blogs,
                            including Mashable, CopyBlogger, ReadWriteWeb, Plagiarism Today, ProBlogger,
                            Social Desire, CenterNetworks, Nowsourcing, and SEOScoop.

                            He has been featured in The Twitter Book, The Financial Times, NYPost, The Bos-
                            ton Globe, Forbes, Wired, The Wall Street Journal, Mashable and TechCrunch. He
                            was recently awarded Shorty and Semmy awards for social media & viral marketing.

A frequent guest speaker and panelist, Dan has spoken at PubCon, Search Engine Strategies, Convergence ‘09,
140 The Twitter Conference, WordCamp Mid Atlantic, Social Media Camp, Inbound Marketing Bootcamp, and
The Texas Domains and Developers Conference. He currently works as an inbound marketing manager at Hub-
Spot.




                                    About the Data
Over the course of 9 months, beginning in December of 2008, I’ve collected over 40 million ReTweets, including
Tweets that contain variations of “RT,” “ReTweet,” and “Via.” I’ve also collected a random sampling of over 10
million “regular” Tweets that may or may not be ReTweets. The Tweets come from Twitter’s search API and its
streaming API, both of which I have whitelisted access to. I use these 2 data sources and my own PHP scripts to
analyze and compare the characteristics of both.




                                     2009 © Dan Zarrella DanZarrella.com                                         22

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Wissenschaftliche Untersuchung von Retweets

  • 2. Contents Why ReTweets Matter 4 Psychology RID Content Types 17 More Followers = More ReTweets? RID Attributes 18 Distribution of ReTweets per Follower 5 LIWC Attributes 19 RTpF of Suggested Users 6 Timing ReTweeting & Links Time of Day 20 Link Occurrence in ReTweets 7 Day of Week 21 ReTweetability of URL Shorteners 8 About the Author & Data 22 Lingustics Most ReTweetable Words & Phrases 9 Least ReTweetable Words 10 Average Syllables per Word 11 Readability Grade Levels 12 Word Occurrence & Novelty 13 Parts of Speech 14 Punctuation Occurrence 15 Punctuation Types 16
  • 3. “Ideas shape the course of history.” -John Maynard Keynes 2009 © Dan Zarrella DanZarrella.com 3
  • 4. Why ReTweets Matter I spend a lot of time working on ReTweets, because I believe them to be one of the most impor- tant developments in modern communications, extending far beyond the Twittersphere. Like “The Matrix” was composed of computer code, the real world is made of infectious infor- mation. Your chair, your desk, the computer you’re reading this on, the food you’ll eat today, the money you’ll earn: they all began as ideas jumping from person to person. None of it would exist if the concept wasn’t contagious. Ideological epidemics have made and lost fortunes, they have saved countless lives and caused horrific wars, they have birthed and destroyed nations. Clearly the most powerful weapon known to man would be the ability to create powerful mental viruses at will. The very course of human history would be at your whim. You don’t spread ideas just because they are “good;” you spread them because of some other trigger or set of triggers has been pulled in your brain. And that trigger fires the biggest gun ever seen. And yet, a reliable, repeatable method of crafting a contagious idea has not emerged. The advent of the web changed how memes spread: it made them spread faster, it exposed them to more people, and it removed many of the constraints imposed by the limits of human memory. But there is one change that dwarfs them all: observability. We can now compare millions of viral ideas to uncover the building blocks of contagiousness. ReTweets may seem like a small idea, and they are in some ways. But that small idea is the first real window into how ideas spread from person to person. We can study the linguistic traits, the topical characteristics, the epidemiological dynamics, and the social network interactions that take place when a person spreads a meme. Not only can this information help us create more contagious Tweets, but many of the lessons learned through ReTweets will be applicable to viral ideas in other mediums. For the first time in human history we can begin to gaze into the inner workings of the con- tagious idea. That most powerful force can now be put under our microscope and probed for its secrets. 2009 © Dan Zarrella DanZarrella.com 4
  • 5. Distribution of ReTweets per Follower When I started thinking about how to get more ReTweets, my first thought was to get more followers; clearly, more followers would mean more ReTweets. To check this assumption, I looked at ReTweets per Followers (RTpF), the number of ReTweets per day divided by the number of followers. The graph above shows the distribution of RTpF in the top 9000 most followed users in my database; I’ve graphed the actual distribution line in blue, with a 30- point moving average over it in black. Here we see that while most users had an RTpF of under 1% in my dataset, some users showed much larger ratios, possibly indicating that there are a class of users who are more “ReTweetable” than others. This means that while users with more followers will get more ReTweets, some users are able to get lots of ReTweets without lots of followers; their content must be more contagious. 2009 © Dan Zarrella DanZarrella.com 5
  • 6. RTpF of Suggested Users Non-Suggested Suggested Twitter maintains a list of users as suggested people for new users to follow; the people on this list gain tens of thousands of new followers every day and are among the most followed people on Twitter. I looked at 200 suggested users and compared them to the 200 most followed users not on the list. Since many of the suggested users are the most followed people on Twitter, they had a much higher average number of followers. So I compared the two groups using the RTpF metric. The result is clear: suggested users are far less ReTweetable. I think this is likely due to the fact that many of the followers gained by those users on the suggest- ed list are new Twitter users and may be less ReTweet-savvy. 2009 © Dan Zarrella DanZarrella.com 6
  • 7. Link Occurrence in ReTweets All Tweets ReTweets I began to study the content of Tweets to identify traits that are correlated with more contagious, or ReTweetable, content. The first such trait was the pres- cence of a link. I found that in a random sample of normal (non-ReTweet) Tweets, 18.96% con- tained a link, whereas 3 times that many ReTweets (56.69%) included a link. This means that not only are ReTweets an accepted way to spread off-Twitter content, the prescence of a link may increase a Tweet’s chances of being shared. 2009 © Dan Zarrella DanZarrella.com 7
  • 8. ReTweetability of URL Shorteners bit.ly ow.ly su.pr is.gd 301.to cli.gs twurl.nl ff.im tr.im tumblr.com blip.fm twitpic.com tinyurl.com -6% -4% -2% 0% 2% 4% 6% 8% 10% I know that most ReTweets contain a link, but there are hundreds of differ- ent URL shortening services available to help you save space with that link. I analyzed my database of over 30 million ReTweets and compared them to over 2 million random Tweets to find which shorteners are the most (and least) ReTweetable. I calculated how much more or less often each URL shortening service appeared in ReTweets than it did in normal Tweets and presented this value as a percent- age. For instance, in my data 9.28% more ReTweets than random Tweets used bit.ly. I took into account the fact that ReTweets tend to contain more links than average Tweets and normalized the occurrence values. I compared the percentage of occurrence for each shortener in random Tweets to the same shortener in ReTweets, to control for the popularity of services like bit.ly and tinyurl.com. The short, post-Twitter shorteners, bit.ly, ow.ly, and is.gd were all more ReTweetable than the older, longer, tinyurl. 2009 © Dan Zarrella DanZarrella.com 8
  • 9. Most ReTweetable Words & Phrases 1. you 11. please retweet 2. twitter 12. great 3. please 13. social media 4. retweet 14. 10 5. post 15. follow 6. blog 16. how to 7. social 17. top 8. free 18. blog post 9. media 19. check out 10. help 20. new blog post I compared common words and phrases in random Tweets and ReTweets to find those words that occur in ReTweets more than they occur in normal Tweets. The word “you,” while very common, seems to occur especially often in ReTweets, indicating that if you’re talking to “me,” I am more likely to ReTweet it. Its really not surprising that “Twitter” ranks high, but this is a good reminder that self-reference is always good for buzz in social media. The words “please” and “please ReTweet” are very ReTweetable (“please rt” also ranked highly). It’s hard to overstate how important it is to ask for the ReTweet when you want it; calls to action work. “New Blog Post” is the common prefix used when a person Tweets about, well, a new blog post to their site. That this ranks so highly tells us that Tweeting your posts is a very smart thing to do. 2009 © Dan Zarrella DanZarrella.com 9
  • 10. Least ReTweetable Words 1. game 11. well 2. going 12. sleep 3. haha 13. gonna 4. lol 14. hey 5. but 15. tomorrow 6. watching 16. tired 7. work 17. some 8. home 18. back 9. night 19. bored 10. bed 20. listening What about the words that are least likely to get your ReTweets? There are a number of “-ing” verbs, including “going,” “watching” and “listen- ing,” which reinforces my understanding that answers to the “What are you doing?” question don’t get very many ReTweets. The presence of “sleep,” “bed,” “night,” and “tired” indicate that people often Tweet “goodnight” style messages, but generally don’t ReTweet them. The relatively informal nature of many of the words on the list including “lol,” “gonna,” and “hey,” show that simple or slang conversation is not ReTweetable. The lesson learned here is that if you’re trying to get more ReTweets, don’t just engage in idle chit-chat or Tweet about mundane activities. 2009 © Dan Zarrella DanZarrella.com 10
  • 11. Average Syllables per Word 1.63 1.62 1.61 1.60 1.59 1.58 1.57 1.56 ReTweets Random Tweets I tested the assumption that simplicity is a vital component of ReTweets (as it has been observed in other viral-content types) and I found that random Tweets have 1.58 syllables per word on average, while ReTweets have an average of 1.62 syllables per word. Longer, higher syllable-count words are typically more com- plex, indicating that ReTweets may be more complex than their less viral coun- terparts. Be sure to notice the scale of the graph above, the difference is small, but it cer- tainly challenged my hypothesis that ReTweets are less-complex. 2009 © Dan Zarrella DanZarrella.com 11
  • 12. Readability Grade Levels 6.6 6.5 6.4 6.3 6.2 6.1 6.0 5.9 5.8 5.7 5.6 ReTweets Random Tweets ReTweets Random Tweets Flesch-Kincaid SMOG I then compared two different types of reading grade level analysis metrics and they revealed that ReTweets, in general, are less “readable” and require a high- er level of education to understand. A Flesch-Kincaid test gave ReTweets a reading grade level of 6.47 years of edu- cation, while random Tweets only required 6.04 years. The similar SMOG test (Simple Measure of Gobbledygook) indicated that ReTweets required 6.13 years of schooling, with random Tweets only needing 5.88 years. Again, take care to notice the scale of the Y-axis. 2009 © Dan Zarrella DanZarrella.com 12
  • 13. Word Occurrence/Novelty 100 90 80 70 60 50 40 30 20 10 0 ReTweets Random Tweets Another characteristic commonly found in viral content is novelty; that is, the “newness” of the ideas and information presented. I created a measure of nov- elty by counting how many other times each word in my sample sets occurred. In the random Tweet sample, each word was found an average of 89.19 other times, while in the ReTweet sample each word was only found 16.37 other times. This shows us that while simplicity may not be very important to ReTweetability, novelty certainly is. 2009 © Dan Zarrella DanZarrella.com 13
  • 14. Parts of Speech 10% 9% 8% 7% 6% 5% 4% 3% 2% 1% 0% Noun, plural Proper noun, singular Verb, 3rd person singular present Proper noun, singular Adjective, superlative Adjective, comparitive Wh-adverb Verb, past participle Verb, base form Verb, gerund or present participle Verb, non-3rd person singular present Verb, past tense Noun, singular or mass Adverb Random Tweets ReTweets Part of speech (POS) tagging is an analysis technique in which an algorithm is used to label each word in a piece of content as a specific part-of-speech–noun, verb, adjective, etc. The graph above shows what percentages of words in each sample were labeled as a specific part-of-speech. It lists only the most interesting parts from the much larger list of POS tags. Interesting points from this data include the noun and 3rd-person heaviness of ReTweets, indicating a subject matter and headline type nature. 2009 © Dan Zarrella DanZarrella.com 14
  • 15. Punctuation Occurrence 100% 95% 90% 85% 80% 75% ReTweets Random ReTweets Random With Colons Without Colons I compared a random sample of “normal” Tweets to a sample of ReTweets and found that 85.86% of Tweets contain some form of punctuation, and an over- whelming 97.55% of ReTweets do as well. Of course, the prevailing ReTweet format includes a colon to better display the original Tweet, but even when ignoring this form of punctuation, ReTweets still contain more punctuation than non-ReTweets (93.42% to 83.78%). 2009 © Dan Zarrella DanZarrella.com 15
  • 16. Punctuation Types 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Colon Period Exclamation Point Comma Hyphen Ellipsis Question Mark Semicolon Random Tweets ReTweets I then analyzed the frequency of specific types of punctuation and found that hyphens, periods and colons are the most ReTweetable punctuation, occurring far more commonly in ReTweets than in regular Tweets, while the rarest mark, the semicolon, is the only unReTweetable punctuation mark. 2009 © Dan Zarrella DanZarrella.com 16
  • 17. RID Content Types 12% 10% 8% 6% 4% 2% 0% ReTweets Random ReTweets Random ReTweets Random Emotional Primordial Conceptual I used the two linguistic lexicons to analyze ReTweet content: RID and LIWC. First is the more “Freudian” Regressive Imagery Dictionary (RID). This cod- ing scheme is designed to measure the amount and type of three categories of content: primordial (the unconscious way you think, like in dreams); conceptual (logical and rational thought); and emotional. The graph above shows that ReTweets contain less primordial and emotional content than random Tweets and more conceptual content. 2009 © Dan Zarrella DanZarrella.com 17
  • 18. RID Attributes 2.5% 2% 1.5% 1% .5% 0% Social Behavior Glory Instrumental Sound Vision Abstraction Behavior Random Tweets ReTweets Looking at specific RID attributes, I saw that social and instrumental (constructive words like build and create) behaviors are ReTweetable, while abstract thought and sensation-based words are not. 2009 © Dan Zarrella DanZarrella.com 18
  • 19. LIWC Attributes 3.5% 3% 2.5% 2% 1.5% 1% .5% 0% Occupation We Media Religion Money Insight Negative Emotions Swears Senses Tentative Self-Reference Random Tweets ReTweets The next analysis I performed used LIWC (pronounced “Luke”). This is a lexicon similar to RID, but based in more reviewed and accepted research and refined over 15 years. LIWC measures the cognitive and emotional properties of people based on the words they use. LIWC analysis shows that Tweets about work, religion, money and media/celeb- rities are more ReTweetable than Tweets about negative emotions, sensations, swear words and self-reference. 2009 © Dan Zarrella DanZarrella.com 19
  • 20. Time of Day (EST) 6.00% 6% 5.5% 5.50% 5% 5.00% 4.5% 4.50% 4% 3.5% 4.00% 3% 3.50% 2.5% 3.00% 2% 1.5% 2.50% 1% 2.00% .5% 1.50% 0% 1 PM 2 PM 3 PM 4 PM 5 PM 6 PM 7 PM 8 PM 9 PM 12 AM 10 AM 11 AM 1 AM 2 AM 3 AM 4 AM 5 AM 6 AM 7 AM 8 AM 9 AM 11:00 PM 12:00AM 1:00AM 2:00AM 3:00AM 4:00AM 5:00AM 6:00AM 7:00AM 8:00AM 9:00AM 10:00AM 11:00AM 12:00 PM 1:00 PM 2:00 PM 3:00 PM 4:00 PM 5:00 PM 6:00 PM 7:00 PM 8:00 PM 9:00 PM 10:00 PM 12 11 10 Random Tweets ReTweets I compared the volume of ReTweeting that occurs during the day to the volume of regular Tweets to find that ReTweeting is much more diurnal. While overall Tweet volume peaks during business hours and evening, ReTweeting occurs much more frequently between 3 PM and midnight. If you want to get ReTweets, it makes sense to post your content during these hours. 2009 © Dan Zarrella DanZarrella.com 20
  • 21. Day of Week 19% 19.00% 18% 18.00% 17% 17.00% 16% 16.00% 15% 15.00% 14% 14.00% 13% 13.00% 12% 12.00% 11% 11.00% Sun Sun Mon Mon Tues Tue Wed Wed Thu Thu Fri Fri Sat Sat Random Tweets ReTweets I also compared the volume of activity that occurs on various days of the week. Overall Tweeting activity peaks during the business week, as does ReTweeting activity. Monday and Friday are both ReTweetable days, in that a higher percentage of ReTweeting activity for the week occurs than does regular Tweeting. Friday, however, shows the highest volume of ReTweeting, and Thursday the highest volume of standard Tweeting. 2009 © Dan Zarrella DanZarrella.com 21
  • 22. About the Author Dan Zarrella is an award-winning social, search, and viral marketing scientist and author of the upcoming O’Reilly media book “The Social Media Marketing Book.“ Dan has written extensively about the science of viral marketing, memetics and social communications on his own blog and for a variety of popular industry blogs, including Mashable, CopyBlogger, ReadWriteWeb, Plagiarism Today, ProBlogger, Social Desire, CenterNetworks, Nowsourcing, and SEOScoop. He has been featured in The Twitter Book, The Financial Times, NYPost, The Bos- ton Globe, Forbes, Wired, The Wall Street Journal, Mashable and TechCrunch. He was recently awarded Shorty and Semmy awards for social media & viral marketing. A frequent guest speaker and panelist, Dan has spoken at PubCon, Search Engine Strategies, Convergence ‘09, 140 The Twitter Conference, WordCamp Mid Atlantic, Social Media Camp, Inbound Marketing Bootcamp, and The Texas Domains and Developers Conference. He currently works as an inbound marketing manager at Hub- Spot. About the Data Over the course of 9 months, beginning in December of 2008, I’ve collected over 40 million ReTweets, including Tweets that contain variations of “RT,” “ReTweet,” and “Via.” I’ve also collected a random sampling of over 10 million “regular” Tweets that may or may not be ReTweets. The Tweets come from Twitter’s search API and its streaming API, both of which I have whitelisted access to. I use these 2 data sources and my own PHP scripts to analyze and compare the characteristics of both. 2009 © Dan Zarrella DanZarrella.com 22