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Working Across Cultures Terence Jackson Stephan Dahl Student Induction Workshop
Objectives ,[object Object],[object Object],[object Object],[object Object],Reality itself is constructed by members of a society for their collective use, and a society’s culture is that particular reality.  (Adapted from Berger and Luckmann, 1967 by Redding and Stening, 2003)
Why understand cross-cultural differences? An organization you are working with  is undergoing necessary changes in order to become more competitive. You know that  to be successful, key members of staff must take ownership of this change. You encourage senior managers to be more participative, and involve their staff in discussions about the change process,  and invite their suggestions. You begin to hear remarks like ‘He is the manager, why isn’t he managing’, and ‘We don’t understand,  can you tell us what you want us to do.’
Geert Hofstede (1980) Individualism-Collectivism Power Distance Uncertainty Avoidance Masculinity-Femininity Uncertainty Avoidance Power Distance   Score   Score Greece 112 Malaysia 104 Portugal 104 Arab countries   80 Belgium   94  W. Africa   77 Japan   92  France   68 France   86  Belgium   65 Italy   75  E. Africa   64 Germany (FR)   65  Portugal   63 W. Africa   54  Greece   60 Netherlands   53  Spain   57 E. Africa   52 Japan   54 S. Africa   49  S. Africa   49 USA   46  USA   40 Great Britain   35  Netherlands   38 Sweden   29  Germany (FR)   35 Denmark   23  Great Britain   35 Singapore   8  Sweden   31 Denmark   18 Austria   11
Hofstede’s cultural dimensions ,[object Object],[object Object],[object Object],[object Object]
How can we understand group dynamics? Participating Selling Delegating Telling High Low Maintenance/ Relational Behaviour Low High Task  Behaviour
Task-Maintenance Behaviour ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cross-cultural conflict ,[object Object],[object Object],[object Object],[object Object]
Conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Is learning cultural? ,[object Object]
Possible Answers ,[object Object],[object Object],What is your reaction?
What contributes to different learning styles/types? Culture Personality Education Experience Time Motivation
Why do you learn? I want the  Knowledge All I want is a Master I don’t care if it is immed. useful My parents told me to I can  apply  things I learn  in other areas I want a year In London I like to explore and understand I just learn  what I need to pass
Why do you learn? I want the  Knowledge All I want is a Master I don’t care if it is immed. useful My parents told me to I can  apply  things I learn  in other areas I want a year In London I like to explore and understand I just learn  what I need to pass “ Surface” learning “ Deep” learning
Why do you learn? 
 Active  intention to understand the material that is  presented in its' wider context,  by reflection  and relating  the new material with previously learned material  and a generally critical and active approach to learning (Ramsden, 2003) Passive  learning.  The student is not critically relating new  information to any previously  known theories or information,  but rather relies on memorising the material.  (Ramsden, 2003) “ Surface” learning “ Deep” learning
What is the role of the lecturer? Moderator Facilitator Source of  Knowledge
What is the role of the lecturer? Moderator Facilitator Source of  Knowledge Encourage  students  to find out and  engage Test if  knowledge is  repeated
Maybe more like this Transfer Knowledge  as commodity Shape Like  clay Build Can be more active or passive Travel Guide the student where to go Garden Seeding plants Simple Theories: Student passive Developed Theories: Student actively involved Fox (1983)
Is it? ,[object Object],[object Object],[object Object],[object Object],[object Object]

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Cross Cult Student Induct

  • 1. Working Across Cultures Terence Jackson Stephan Dahl Student Induction Workshop
  • 2.
  • 3. Why understand cross-cultural differences? An organization you are working with is undergoing necessary changes in order to become more competitive. You know that to be successful, key members of staff must take ownership of this change. You encourage senior managers to be more participative, and involve their staff in discussions about the change process, and invite their suggestions. You begin to hear remarks like ‘He is the manager, why isn’t he managing’, and ‘We don’t understand, can you tell us what you want us to do.’
  • 4. Geert Hofstede (1980) Individualism-Collectivism Power Distance Uncertainty Avoidance Masculinity-Femininity Uncertainty Avoidance Power Distance Score Score Greece 112 Malaysia 104 Portugal 104 Arab countries 80 Belgium 94 W. Africa 77 Japan 92 France 68 France 86 Belgium 65 Italy 75 E. Africa 64 Germany (FR) 65 Portugal 63 W. Africa 54 Greece 60 Netherlands 53 Spain 57 E. Africa 52 Japan 54 S. Africa 49 S. Africa 49 USA 46 USA 40 Great Britain 35 Netherlands 38 Sweden 29 Germany (FR) 35 Denmark 23 Great Britain 35 Singapore 8 Sweden 31 Denmark 18 Austria 11
  • 5.
  • 6. How can we understand group dynamics? Participating Selling Delegating Telling High Low Maintenance/ Relational Behaviour Low High Task Behaviour
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. What contributes to different learning styles/types? Culture Personality Education Experience Time Motivation
  • 13. Why do you learn? I want the Knowledge All I want is a Master I don’t care if it is immed. useful My parents told me to I can apply things I learn in other areas I want a year In London I like to explore and understand I just learn what I need to pass
  • 14. Why do you learn? I want the Knowledge All I want is a Master I don’t care if it is immed. useful My parents told me to I can apply things I learn in other areas I want a year In London I like to explore and understand I just learn what I need to pass “ Surface” learning “ Deep” learning
  • 15. Why do you learn? 
 Active intention to understand the material that is presented in its' wider context, by reflection and relating the new material with previously learned material and a generally critical and active approach to learning (Ramsden, 2003) Passive learning. The student is not critically relating new information to any previously known theories or information, but rather relies on memorising the material. (Ramsden, 2003) “ Surface” learning “ Deep” learning
  • 16. What is the role of the lecturer? Moderator Facilitator Source of Knowledge
  • 17. What is the role of the lecturer? Moderator Facilitator Source of Knowledge Encourage students to find out and engage Test if knowledge is repeated
  • 18. Maybe more like this Transfer Knowledge as commodity Shape Like clay Build Can be more active or passive Travel Guide the student where to go Garden Seeding plants Simple Theories: Student passive Developed Theories: Student actively involved Fox (1983)
  • 19.