22. Top Tips
Ask people to guess
Make things curious
Use sensory metaphors
Harness emotion
Work with context
23. Kogan Page stand
1:45 - 2:30
www.stellarlearning.co.uk
info@stellarlearning.co.uk
@stellacollins
Hinweis der Redaktion
1m Good afternoon
2m Context: This time last yearâŚ
Background to the research: part of behavioural science series exploring how neuroscience and other behavioural sciences are influencing the HR and L&D profession
8 case studies: Volvo, Fitness First, BT, Imperial College Healthcare, Welsh Ambulance Trust, Allens, Unum, SABMiller
Focus on practical examples of real life application of neuroscience
More resources and research can be found on the website
1m explosion of neuroscience nad there are benefits
What are the benefits of neurscience for l&D ./ HR
More credibility in business and organisation â and 25,995 students studying psychology â more of them in employment - Future leaders will understand and value this data
https://www.hesa.ac.uk/stats
2m â why are you here
Potential challenges as L&D or HR people
People donât always understand the science or canât pull out the key / important things
And there are Language barriers
Some neuroscientists donât write in human!
Could feel left behind
1m
Iâve managed to write a book about it which is why Iâm here today
A book for people just like you â written in L&D terms and as a practical trainer
Includes stories from other people - just like you
2m Whats your interest?
Put your hand up if you have something to do with learning / training/ OD
Put your other hand up if you have to learn
Wave your hands if youâre interested to learn a bit of neuroscience
What do you use to learn?
3m Whatâs the brain got to do with it
Learning is done mainly in our brains and Iâd like to help you with understanding a bit about how the brain learns â but in a practical way
First weâd like you to build a brain
hold your arm up in the air â this is your brain stem
Brain stem â keeps you alive, regulates your breathing etc, information comes in from your body to your brain
compliance is often about keeping people alive â same as brain stem
Then turn your hand into a fist
This represents your limbic system â unconscious brain â processes memories and handles emotions â helps to keep you safe â reacts to danger
Other hand over the top of your first hand
Cortex â higher processing, sensory processing, decision making, thinking â (conscious and unconscious) â helps to make sense of information
As we go through the set of neuroscience nuggets weâll revisit your brain
Look under your seats to see if you have one of the nuggets â youâre looking for a laminated poster
5 neuroscience nuggets that might help at work
Guessing helps us remember -
Engaging people - dopamine, curiosity and motivation
Sharing information - watching for multisensory metaphors inside your brain
Why emotions are like mental âglueâ â making information âstickyâ
What divers can tell us about remembering for the long term
3mWhen someone has to learn we often imagine we need to tell them
Which of these approaches improves learning?
Who thinks A and who thinks B?
Asking them to guess â even if they donât know
Or showing the answer
Asking people to guess the answer is more effective
So long as you show them the answer later â enhances recall for up to 61 hours (they didnât test any longer)
Veronica Yan - 2014
Memory & cognition, 42(8), pp.1373-1383.
3m we often talk about curiosity being useful in learning but what hormone is released
Hands up a/ b/ c
When weâre curious we release dopamine â just before our curiosity is satisfied
Dopamine is quite addictive â rats trained to press bars to get a dopamine fix will go hungry and thirsty
So how do you make your learners curious?
Pose questions/ set puzzles/ get learners to ask questions/ use guessing â helps learning to stick so long as you supply the right answer quickly afterwards
Kang, M. J., Hsu, M., Krajbich, I. M., Loewenstein, G., McClure, S. M., Wang, J. T. Y., & Camerer, C. F. (2009). The wick in the candle of learning epistemic curiosity activates reward circuitry and enhances memory. Psychological Science, 20(8), pp.963-973.
What happens when you hear sensory metaphor
Fingers tingle
Xxx stimulated
You see the pictures
Hands up a/b/c
Whoâs got this one â
What happens when you hear sensory metaphor
Fingers tingle
Xxx stimulated
You see the pictures
When we hear âsensoryâ words the same cortical areas are stimulated as when you experience the sensation
Eg textural metaphors â as ârough as sandpaperâ
http://news.emory.edu/stories/2012/02/metaphor_brain_imaging/
TOP TIP: when youâre training include lots of sensory language and metaphors
Tell a brief emotionally charged story â something that helps you to remember â driving like a âgunâ
Emotionally charged events are remembered for longer and with more accuracy than neutral events.
Which part of your brain particularly associated with fear emotions
Dorsolateral prefrontal cortex
Hippocampus
amygdala
Go back to your brain and make your hand into a fist again â your amygdala is part of that limbic system
When your brain detects an emotionally charged event, your amygdala releases dopamine. Check Dopamine aids memory and information processing you can think of this as a chemical Post-it note âRemember this!â - without this emotional kick information isnât very relevant or important â we donât pay attention to it
TOP TIP: when youâre doing compliance training at work include stories to help people recognise why they need to comply
Tell a brief emotionally charged story â something that helps you to remember â driving like a âgunâ
Emotionally charged events are remembered for longer and with more accuracy than neutral events.
Which part of your brain particularly associated with fear emotions
Dorsolateral prefrontal cortex
Hippocampus
amygdala
Go back to your brain and make your hand into a fist again â your amygdala is part of that limbic system
When your brain detects an emotionally charged event, your amygdala releases dopamine. Check Dopamine aids memory and information processing you can think of this as a chemical Post-it note âRemember this!â - without this emotional kick information isnât very relevant or important â we donât pay attention to it
TOP TIP: when youâre doing compliance training at work include stories to help people recognise why they need to comply
ftp://129.219.222.66/pdf/GoddenBaddeley1975.pdf
Divers learned whilst strings of words underwater and on dry ground â remembered best when context the same
Works for students and drinking too â but drinking doesnât improve learning above sobriety
ftp://129.219.222.66/pdf/GoddenBaddeley1975.pdf
Divers learned whilst strings of words underwater and on dry ground â remembered best when context the same
Works for students and drinking too â but drinking doesnât improve learning above sobriety
5 neuroscience nuggets that migth help at work
Guessing helps us remember -
Engaging people - dopamine, curiosity and motivation
Sharing information - watching for multisensory metaphors inside your brain
Why emotions are like mental âglueâ â making information âstickyâ
What divers can tell us about remembering for the long term