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© 2009 Right Management. All Rights Reserved.
Winnie Lanoix, Ed.D.
SVP Organizational Consulting
Coaching Market Leader
winnie.lanoix@right.com
Strategies for Career
Success
2
Introductions
Who is Right Management?
The leading global provider of
career and talent management
across the employment lifecycle.
Our Clients Include…
OBJECTIVES
Identify strategies for enhancing your value within your
company
Learn how to establish and enhance relationships
Develop a plan for developing and ensuring success in
your career
So…What’s keeping leaders up at night?
The Leadership Imperative
“The thing that wakes me up in the middle of
the night is not what may happen to the
economy or what our competitors may do
next…
…what wakes me up is worrying about whether
we have the leadership capability and talent.”
6
CEO of a Right Client Company
Right Management Survey of Executives
Top three business challenges for tomorrow
 Generating profitable growth
 Retaining the right people
 Hiring the right people
 Customer retention
 Innovation
The War for Talent
Top talent doesn’t leave companies, they leave leaders
Number one turnover factor is the person’s manager
For Generation Y: the number one factor is: are they
being developed?
0
2
4
6
8
10
0 5 10
Financial Impact of Leadership
Fortune’s Global “Most Admired” 2004 Top 50 vs. Bottom 50
Long-Term Investment
QualityofManagement
Question…
How evident are these
concerns in your organization?
What does it mean for you
You have a substantial
opportunity.
Take Leadership, Right Now
Discussion:
How can you take more leadership in your organization?
What can you learn from others about seizing leadership
opportunities?
What do you need to know and do to position yourself?
Enhancing Effectiveness
Understand your Company and the Leadership Profile
Know the strengths and weaknesses of your profile
Increase your repertoire of skills so you can tap into other
preferences when situations require
Know when to call on outside resources for help
Create a Plan- and Focus on the Essentials
The Plan: Tips for Success
1 . Tips when new on the job
2. Develop your EQ and interpersonal skills
3. Enhance your Visibility
4. Develop a Career Plan
5. Increase your Organizational Awareness
6. Get Support
7. Evaluate your progress regularly
The Reality with New Leaders
1) Tips for coming into a new job
Research Shows That 40% Of All New
Leaders (Internal And External Hires) Fail To
Meet The Expectations Of Management
What contributes to the failure?
Turn to your neighbor and identify 4 or 5 reasons you
believe contribute to this statistic?
Frequently Cited Factors as to why New Leaders Fail
•Being unclear or confused over key expectations,
agreements and ways of working to support superiors
•Failure to identify stakeholders and build key
partnerships/Visibility
•Failure to learn the job, company and business quickly
enough
•Failure to mesh with the existing culture or build the
new culture quickly enough --Significant interpersonal
differences with others
•Overuse of existing professional competencies
•Lack of professional growth in skill areas where there
are gaps
So how you can turn this to your advantage?
Key Elements of a Comprehensive Plan for Success
•Transition communication plan
•Appointment Charter which identifies the Key Few
Objectives
•Establishing Credibility – Professional Persona
•Stakeholder Analysis and Enhancing Visibility
•Building self Awareness: Analysis of strengths and areas
for development and competencies needed for new role
•Learning the organization’s culture and business systems
•Assessing One’s Competencies and Developing Skills
Transition Communication Plan
Working plan for introducing the New Leader to the
organization or to the new assignment
Why the individual was selected for the assignment
 The mandate being inherited
 The challenges the organization is asking the
individual to undertake
Develop Your Brand
So tell me a little about yourself…
•Verbal Overview
•30–60 Second Commercial
•Background, Strengths,
Accomplishments
and Future Objectives
The Professional Persona
•Physical Appearance
•Actions
•Communication Style
•Overall Demeanor
•Ability to articulate one’s value
2) Enhancing your interpersonal skills- Develop your
EQ
Using MBTI or an EQ assessment as a tool to
enhance your interpersonal skills and
communication
M B
T I
Use MBTI as a TOOL: What Is the MBTI?
•Not a “test”
•Self report
•Highly validated instrument
•Based on work of Carl Jung
•Values all types
•Describes rather than prescribes
•Describes preferences, not skills or abilities
•All preferences are equally important
How do you gain energy?
Extraversion Introversion
Four Preferences
Sensing
iNtuition
How do you take in information?
How do you decide?
Thinking Feeling
How do you live
your life?Judging Perceiving
E/I
Extraversion
External focus
“Talks to think”
Interact with people,
environment
Action, discover the world
Variety
Has to “experience life to
understand it”
Introversion
Internal focus
“Thinks to talk”
Contemplate ideas,
implications
Reflection, discover self
Concentration
Has to “understand life
to experience it”
S/N
Sensing
“Here and Now” - Realistic,
Practical
Focus on:
 Facts
 Tangible data
 Details
 Reality
 Status Quo
 Structure
Work through to see result
iNtuition
Future - Pattern,
Relationship, Theory
Focus on:
 Concepts
 Abstractions
 Big picture
 Possibilities
 Innovation
Starts with the end,
works back
T/F
Thinking
Objective—Cause & Effect
Decisions based on:
 Logical analysis
 Rationality
 Principles
Build theories and models
Intellectual criticism
“What’s fair?”
Feeling
Subjective—Person centered
values
Decisions based on:
 Impact on people
 Values and needs
 Likes and dislikes
Create harmony, tell story
Sympathetic to others’ views
“What’s right?”
J/P
Judgment
Control life
Plan, Organize, Act
Want to:
 Fix the world
 Follow through
 Come to resolution
 Create order and
predictability
Perception
Understand life
Flexible, Spontaneous
Want to:
 Experience the world
 Initiate
 Leave options open
 Adapt, preserve flexibility
and spontaneity
Enhancing Effectiveness- Tips
Improve productivity and harmony of working
relationships
Consider others’ profiles – Platinum not Golden Rule
Present information in a way that is useful to them
Appreciate the contributions of other types
Enhancing Communication (S/N)
For S’s
Use facts
Describe how this idea has
been successful in the past
Have all the details worked
out
Demonstrate the idea’s
practicality
Reduce risks
For N’s
Demonstrate confidence and
enthusiasm
Describe the challenges
Emphasize the future and ultimate
benefits
Describe connections with other
ideas and plans
3) Enhancing Visibility in the Company
Networking
•Strengths
•Abilities
•Interests
•Defining Yourself
•Values
4) Develop a Career Plan
List your Accomplishments Every Year
Knowing and expressing what you do well will help you:
 Build self-confidence, a key to success
 Identify which assignments will fit you best
 Communicate more effectively
 Demonstrate your contributions to the organization
5) Increase your Organizational Awareness
•Be knowledgeable of your organization’s Culture and
Values and Leadership Profile
•How is your organization changing? Which areas are
expanding or contracting? What does the future hold,
what’s the strategy?
•What does your organization need from its employees?
What are the critical factors for success? Who are the
organizational role models?
Leader of the Future Profile
1)Research: Inspiring Leadership, Strategic Thinking,
Collaboration, Influencing Skills, Agility, Coaching and
Developing
2) GE Jeff Immelt: Big Thinker, Globalist, Effective Listener,
Developer of People
3) 2019 (Cancalosi) Cultural Agility, collaborator, Legendary
builder of people and teams, external focus, generationally
savvy, multiple horizons, innovation champion, inspirational
communicator
Leader of the Future Profile
•Credibility – integrity, honesty, competence, reliability, visibility
•Courage – candor, risk taking, decisiveness
•Agility – flexible, fast, adaptive, thrives on change
•Vision – sets direction, communicates, provides focus
•Global Perspective – big picture, values diversity
•Collaborative – engaging, team player, problem-solver, open communicator, welcoming
input
•Coach – develops others, creates a development culture
•Execution Excellence – gets it done, makes it happen, follows through
Communicating Across Cultures and Managing
Virtually
functional culture
company culture
national culture
Implications for YOU:
1. Leverage your Knowledge
 Let people know, engage colleagues/boss
 Share learning, be enthusiastic
2. Be an agile learner
 Look for new learnings, data you can apply quickly
3. Take initiative and add value
 Find ways to insert new perspectives
 Be proactive and entrepreneurial, volunteer
4. Build your leadership brand
 Determine what reputation you want and make it happen
5. Get a coach and mentor ---Be a coach and mentor
Get a Coach
“Coaching is the process of equipping people
with the tools, knowledge, and opportunities
they need to develop themselves and become
more effective.”
― Peterson & Hicks, 1996
43
Engagement and Change Management
Establishing Bench strength
Focus on Retention and Engagement
High Potentials
Mid Level
Identifying hot shots
Leadership Talent
One on One Coaching
Focus on Strategy Execution,
Managing Globally, Executive
Presence, Strategic thinking,
talent development, preparing
for C level roles.
Create a plan for sponsorship, buy
in and strategic alignment at the
top. Provide strategic advisor coach.
Identify through assessment,
which leaders can play pivotal
roles in the future and put them
on an accelerated track with
strategic coaching. Provide
coaching for development tied
to assessment.Focus on
Leadership Skills. Combine with
Business Acumen, Managing
Virtually, Team Alignment,
Interpersonal Skills
Use assessments to
identify the future
“hot shots” who can
be Prime Movers.
Give them coaching
for emerging
leaders.Combine
with action learning
and group coaching
Targeted coaching to
address retention
and career transition
to help people
prepare for their
future.
Who gets coaching?
Leadership
PRACTICE
PRACTICE
PRACTICE
THANK YOU ____QUESTIONS?
Winnie Lanoix, Ed.D.
Coaching Lead
Right Management
610-348-2840
Winnie.lanoix@right.com

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Strategies for Career Success

  • 1. © 2009 Right Management. All Rights Reserved. Winnie Lanoix, Ed.D. SVP Organizational Consulting Coaching Market Leader winnie.lanoix@right.com Strategies for Career Success
  • 3. Who is Right Management? The leading global provider of career and talent management across the employment lifecycle.
  • 4.
  • 6. OBJECTIVES Identify strategies for enhancing your value within your company Learn how to establish and enhance relationships Develop a plan for developing and ensuring success in your career
  • 8. The Leadership Imperative “The thing that wakes me up in the middle of the night is not what may happen to the economy or what our competitors may do next… …what wakes me up is worrying about whether we have the leadership capability and talent.” 6 CEO of a Right Client Company
  • 9. Right Management Survey of Executives Top three business challenges for tomorrow  Generating profitable growth  Retaining the right people  Hiring the right people  Customer retention  Innovation
  • 10. The War for Talent Top talent doesn’t leave companies, they leave leaders Number one turnover factor is the person’s manager For Generation Y: the number one factor is: are they being developed?
  • 11. 0 2 4 6 8 10 0 5 10 Financial Impact of Leadership Fortune’s Global “Most Admired” 2004 Top 50 vs. Bottom 50 Long-Term Investment QualityofManagement
  • 12. Question… How evident are these concerns in your organization?
  • 13. What does it mean for you You have a substantial opportunity.
  • 14. Take Leadership, Right Now Discussion: How can you take more leadership in your organization? What can you learn from others about seizing leadership opportunities? What do you need to know and do to position yourself?
  • 15. Enhancing Effectiveness Understand your Company and the Leadership Profile Know the strengths and weaknesses of your profile Increase your repertoire of skills so you can tap into other preferences when situations require Know when to call on outside resources for help Create a Plan- and Focus on the Essentials
  • 16. The Plan: Tips for Success 1 . Tips when new on the job 2. Develop your EQ and interpersonal skills 3. Enhance your Visibility 4. Develop a Career Plan 5. Increase your Organizational Awareness 6. Get Support 7. Evaluate your progress regularly
  • 17. The Reality with New Leaders 1) Tips for coming into a new job Research Shows That 40% Of All New Leaders (Internal And External Hires) Fail To Meet The Expectations Of Management
  • 18. What contributes to the failure? Turn to your neighbor and identify 4 or 5 reasons you believe contribute to this statistic?
  • 19. Frequently Cited Factors as to why New Leaders Fail •Being unclear or confused over key expectations, agreements and ways of working to support superiors •Failure to identify stakeholders and build key partnerships/Visibility •Failure to learn the job, company and business quickly enough •Failure to mesh with the existing culture or build the new culture quickly enough --Significant interpersonal differences with others •Overuse of existing professional competencies •Lack of professional growth in skill areas where there are gaps
  • 20. So how you can turn this to your advantage?
  • 21. Key Elements of a Comprehensive Plan for Success •Transition communication plan •Appointment Charter which identifies the Key Few Objectives •Establishing Credibility – Professional Persona •Stakeholder Analysis and Enhancing Visibility •Building self Awareness: Analysis of strengths and areas for development and competencies needed for new role •Learning the organization’s culture and business systems •Assessing One’s Competencies and Developing Skills
  • 22. Transition Communication Plan Working plan for introducing the New Leader to the organization or to the new assignment Why the individual was selected for the assignment  The mandate being inherited  The challenges the organization is asking the individual to undertake
  • 23. Develop Your Brand So tell me a little about yourself… •Verbal Overview •30–60 Second Commercial •Background, Strengths, Accomplishments and Future Objectives
  • 24. The Professional Persona •Physical Appearance •Actions •Communication Style •Overall Demeanor •Ability to articulate one’s value
  • 25. 2) Enhancing your interpersonal skills- Develop your EQ Using MBTI or an EQ assessment as a tool to enhance your interpersonal skills and communication
  • 26. M B T I Use MBTI as a TOOL: What Is the MBTI? •Not a “test” •Self report •Highly validated instrument •Based on work of Carl Jung •Values all types •Describes rather than prescribes •Describes preferences, not skills or abilities •All preferences are equally important
  • 27. How do you gain energy? Extraversion Introversion Four Preferences Sensing iNtuition How do you take in information? How do you decide? Thinking Feeling How do you live your life?Judging Perceiving
  • 28. E/I Extraversion External focus “Talks to think” Interact with people, environment Action, discover the world Variety Has to “experience life to understand it” Introversion Internal focus “Thinks to talk” Contemplate ideas, implications Reflection, discover self Concentration Has to “understand life to experience it”
  • 29. S/N Sensing “Here and Now” - Realistic, Practical Focus on:  Facts  Tangible data  Details  Reality  Status Quo  Structure Work through to see result iNtuition Future - Pattern, Relationship, Theory Focus on:  Concepts  Abstractions  Big picture  Possibilities  Innovation Starts with the end, works back
  • 30. T/F Thinking Objective—Cause & Effect Decisions based on:  Logical analysis  Rationality  Principles Build theories and models Intellectual criticism “What’s fair?” Feeling Subjective—Person centered values Decisions based on:  Impact on people  Values and needs  Likes and dislikes Create harmony, tell story Sympathetic to others’ views “What’s right?”
  • 31. J/P Judgment Control life Plan, Organize, Act Want to:  Fix the world  Follow through  Come to resolution  Create order and predictability Perception Understand life Flexible, Spontaneous Want to:  Experience the world  Initiate  Leave options open  Adapt, preserve flexibility and spontaneity
  • 32. Enhancing Effectiveness- Tips Improve productivity and harmony of working relationships Consider others’ profiles – Platinum not Golden Rule Present information in a way that is useful to them Appreciate the contributions of other types
  • 33. Enhancing Communication (S/N) For S’s Use facts Describe how this idea has been successful in the past Have all the details worked out Demonstrate the idea’s practicality Reduce risks For N’s Demonstrate confidence and enthusiasm Describe the challenges Emphasize the future and ultimate benefits Describe connections with other ideas and plans
  • 34. 3) Enhancing Visibility in the Company Networking
  • 36. List your Accomplishments Every Year Knowing and expressing what you do well will help you:  Build self-confidence, a key to success  Identify which assignments will fit you best  Communicate more effectively  Demonstrate your contributions to the organization
  • 37. 5) Increase your Organizational Awareness •Be knowledgeable of your organization’s Culture and Values and Leadership Profile •How is your organization changing? Which areas are expanding or contracting? What does the future hold, what’s the strategy? •What does your organization need from its employees? What are the critical factors for success? Who are the organizational role models?
  • 38. Leader of the Future Profile 1)Research: Inspiring Leadership, Strategic Thinking, Collaboration, Influencing Skills, Agility, Coaching and Developing 2) GE Jeff Immelt: Big Thinker, Globalist, Effective Listener, Developer of People 3) 2019 (Cancalosi) Cultural Agility, collaborator, Legendary builder of people and teams, external focus, generationally savvy, multiple horizons, innovation champion, inspirational communicator
  • 39. Leader of the Future Profile •Credibility – integrity, honesty, competence, reliability, visibility •Courage – candor, risk taking, decisiveness •Agility – flexible, fast, adaptive, thrives on change •Vision – sets direction, communicates, provides focus •Global Perspective – big picture, values diversity •Collaborative – engaging, team player, problem-solver, open communicator, welcoming input •Coach – develops others, creates a development culture •Execution Excellence – gets it done, makes it happen, follows through
  • 40. Communicating Across Cultures and Managing Virtually functional culture company culture national culture
  • 41. Implications for YOU: 1. Leverage your Knowledge  Let people know, engage colleagues/boss  Share learning, be enthusiastic 2. Be an agile learner  Look for new learnings, data you can apply quickly 3. Take initiative and add value  Find ways to insert new perspectives  Be proactive and entrepreneurial, volunteer 4. Build your leadership brand  Determine what reputation you want and make it happen 5. Get a coach and mentor ---Be a coach and mentor
  • 42. Get a Coach “Coaching is the process of equipping people with the tools, knowledge, and opportunities they need to develop themselves and become more effective.” ― Peterson & Hicks, 1996
  • 43. 43 Engagement and Change Management Establishing Bench strength Focus on Retention and Engagement High Potentials Mid Level Identifying hot shots Leadership Talent One on One Coaching Focus on Strategy Execution, Managing Globally, Executive Presence, Strategic thinking, talent development, preparing for C level roles. Create a plan for sponsorship, buy in and strategic alignment at the top. Provide strategic advisor coach. Identify through assessment, which leaders can play pivotal roles in the future and put them on an accelerated track with strategic coaching. Provide coaching for development tied to assessment.Focus on Leadership Skills. Combine with Business Acumen, Managing Virtually, Team Alignment, Interpersonal Skills Use assessments to identify the future “hot shots” who can be Prime Movers. Give them coaching for emerging leaders.Combine with action learning and group coaching Targeted coaching to address retention and career transition to help people prepare for their future. Who gets coaching? Leadership
  • 45. THANK YOU ____QUESTIONS? Winnie Lanoix, Ed.D. Coaching Lead Right Management 610-348-2840 Winnie.lanoix@right.com