Komunikasi di pemerintahan memegang peranan penting dalam penyelenggaraan pemerintahan tersebut. Esensi pada komunikasi pemerintahan menekankan pada kemampuan managing staff (internal communication) dan managing people (external communication).

1. KOMUNIKAS
I
Shahril Budiman
P ro gram Studi I lmu
Pemerintahan
E-mail: shahril2204@gmail.com
shahril budiman shahrilPng
PEMERINTAHAN
2015

2. .What we’ll do Today. Part II
• Together Understanding
• Define What’s Communication
• Government ? Theory & Reality
• Government Communication
• The circle of “Government Communication
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3. LASTWEEKScreen Shoot
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2
February
20141

4. Definition of Communication
• Definition of Communication:
Bogardus defined communication as
“interaction in terms of a stimulus or a gesture by
one person which produces a response in the
form of a verbal or silent symbol by a second
person’’
(cited on Syams, N.W. 2009: 14)
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Communication (n) :
1. Pertukaran simbol, pesan-2 yg sama dan informasi
2. Proses pertukaran diantara individu-2 mll sistem simbol-2 yg sama
3. Seni utk mengekspresikan gagasan-2
4. Ilmu pengetahuan ttg pengiriman informasi

5. Komunikasi yang efektif dapat menambah
unsur seperti empati, niat, dan saling
menguntungkan.
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(Tekara, 2014)

6. shahril2204@gmail.com | Government
Studies
Genealogi Ilmu Pemerintahan
• Unsur Mutlak Negara:
(1) Rakyat;
(2) Wilayah;
(3) Pemerintah dan Pemerintahan;
(4) Kedaulatan dan Kemerdekaan; dan
(5) Dasar dan Tujuan
• Negara merupakan suatu bentuk
kehidupan bersama, suatu
organisasi dari sejumlah manusia
yang memiliki tujuan bersama.
• Dalam setiap organisasi, pasti ada
kegiatan tertentu yang dilakukan
warga dalam mencapai tujuannya.
Flash
Back

7. shahril2204@gmail.com | Government
Studies
Pemerintah dan Pemerintahan
• Pemerintah  Organ (badan,
lembaga), atau alat perlengkapan
negara.
• Pemerintahan  bidang tugas atau
fungsi.
Flash
Back

8. shahril2204@gmail.com | Government
Studies
Pemerintahan dalam Arti Luas
• Pemerintahan (luas)  semua organ-
organ, badan-badan atau lembaga-
lembaga, alat-alat kelengkapan negara atau
aparatur negara yang menjalankan pelbagai
macam kegiatan atau aktivitas untuk
menbcapai tujuan negara.
• Pemerintah (luas)  semua lembaga
negara yang terdiri dari lembaga-lembaga
legislatif, eksekutif, dan yudikatif (John
Locke dan Mosteqiueu)
Flash
Back

9. shahril2204@gmail.com | Government
Studies
• Pemerintah (sempit)  hanyalan
ditujukan pada lembaga eksekutif saja.
• Lembaga eksekutif (baik di pusat
(presiden- wakil presiden dan kabinetnya
(departemen), dan beberapa lembaga
lainnya. Gubernur, Bupati, Walikota, dan
jajaran pemerintahan kebwahnya).
Pemerintahan dalam Arti Sempit
Flash
Back

10. shahril2204@gmail.com | Government
Studies
“Keberadaan suatu negara/pemerintahan, pada tingkat pertama,
harus dilihat dari kehadiran seperangkat aturan hukum yang berlaku
secara sah, dan pada kekuasaan yang sah itu masyarakat/orang-orang
Baik suka ataupun tidak, harus taat kepada aturan tersebut”
(Rasyid. R. M, 2007)
“Today Quotes”
Flash
Back

11. 5 Effective Communication
Tactics/Tips For Designers
• Medium matters much
• Set pattern of
communication
• Make A written record
of everything
• Mind your manners
• Avoid the particular
design jargon
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Arfa Mirza – Source: hongkiat.com

12. • KOMUNIKASI
• KOMUNIKASIPEMERINTAHAN
• KOMUNIKASIORGANISASI
?
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13. Komunikasi & Organisasi
• Organisasi yang sukses
menggunakan
komunikasi yang
disengaja untuk
mencapai hasil
• Dengan Komunikasi -
mereka tahu penonton
mereka, mereka
mendengarkan mereka,
dan mereka berinteraksi
dengan mereka dengan
tujuan spesifik untuk
menciptakan
pemahaman dan saling
menguntungkan.
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(Tekara, 2014)

14. Komunikasi Pemerintahan
• Kegiatan komunikasi badan-badan pemerintah
• Bertujuan untuk menginformasikan kepada
masyarakat, mendorong dialog, mencapai
konsensus, dan memperoleh dukungan untuk
pelaksanaan kebijakan pemerintah.
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15. Managers Allow to Quickly spot and
Correct any problems in the manufacturing cycle
(Direct Supervision)
Gregg Segal’ “Hyundai Smokes the Competition,” Financial Times (January, 2010)
Concurrent Controls - Example
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16. Government Communication
1. Providing information on government policies, decisions,
programmes and projects
2. Providing an information service – informing the public
about sources and types of information about the
government and its services
3. Developing and maintaining the reputation of the government
and its institutions
4. Providing feedback from the public
5. Ensuring an open and transparent government system
6. Providing opportunities for the cooperation of citizens in
shaping policies and adopting political decisions
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Government of the Republic of Slovenia, 2007

17. According to
Baker (2002),
good
communication
will strengthens
democratic
system of
government...
Developing partnerships
Informs policy development
Improves service delivery
Anticipates issues and
manages expectations
Enhances community
participation in government
Communication in government
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Studies

18. shahril2204@gmail.com | Government
Studies
Communication in
the public sector ensures stakeholders
such as citizens, leaders and institutions to be
informed about:
2.
S E R V I C E S
1.
PROGRAMS
3.
MATTERS WHICH AFFECT
THEIR:
A. BENEFITS
B. RIGHTS AND
C. OBLIGATIONS
Source:
Ferido, NY

19. The foundation
of control is
Information
(Henry Schacht, Former CEO of
Cummins Engine Company)
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20. The functions of government
communication
Informing
Advocating
/persuading
(for policies
and reforms)
Engaging
citizens
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Studies
There are three primary functions of government communication.
Communication represents an important function of government, responsible for improving
three principle elements of government:
1. Effectiveness (building broad support and legitimacy for programs),
2. Responsiveness (knowing citizens needs and responding to them), and
3. Accountability (explaining government stewardship and providing mechanisms to hold
governments accountable).
Source :
2009

21. References
Picture References
• http://media02.hongkiat.com/effective-
communications-designers/communication-
for-designers.jpg
• http://www.tekara.com/wp-
content/uploads/2013/12/communication.jpg
• http://bestcareermatch.com/files/2013/06/whit
e-triangle.gif
• http://english.inforpress.es/wp-
content/uploads/2013/05/The-5-indispensable-
factors-for-communication-transformation.jpg
• http://cdn2.hubspot.net/hub/273563/file-
336704135-
jpg/blog/Communication.jpg?t=138083738000
0
• http://www.towson.edu/mccs/images/freedo
m.jpg
• http://www.thedatereport.com/dating/wp-
content/uploads/2012/06/communication.jpg
• What Form of Communication Should You Use
to Contact Your Crush? A Flowchart CHIARA
ATIK•JUN. 18TH, 2012
• http://www.thedrum.com/uploads/drum_basic
_article/121009/main_images/Business-
Communication_0.jpg
shahril2204@gmail.com | Government Studies
• Budiardjo, Miriam, 1999, Dasar-Dasar Ilmu Politik. PT
Gramedia, Jakarta.
• Government of the Republic of Slovenia, 2007, Organisational
Model Of Government Communication Of The Government Of The
Republic Of Slovenia
• Guruh LS, Syahda, 2000, Menimbang Otonomi Vs Federal, PT
Remaja Rosda Karya, Bandung.
• Huntington, Samuel P, 1995, Gelombang Demokratisasi Ketiga,
Rajawali Pers, Jakarta.
• Haryanto, Dkk, 1997, Fungsi-fungsi Pemerintahan, Badan
DIKLAT Depdagri, Jakarta.
• Iver, Mc, 1985, Jaring-Jaring Pemerintahan, Aksara Baru, Jakarta.
• Ndraha, Taliziduhu,, Kybernology 1 dan 2 (Ilmu Pemerintahan
Baru), Rineka Cipta, Jakarta.
• Pace, Wayne, R & Faules, F, Don, 2005, Komunikasi Organisasi
Strategi Meningkatkan Kinerja Perusahaan. PT Remaja Rosda
Karya, Bandung .
• Widjaja, W,A,H, 2010, Komunikasi: Komunikasi & Hubungan
Masyarakat, Bumi Aksara, Jakarta
• The George Washington University’s Elliott School for
International Affairs, 2009, The Contribution of Government
Communication Capacity to Achieving Good Governance Outcomes,
The George Washington University. Washington
• 2013, Report and Recommendations of The President’s Review Group
on Intelligence and Communications Technologies

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