AACIMP 2010 Summer School lecture. "Information Technologies" stream. "Problems of Contemporary Communication Companies. Ways and Tools for Solving Them" course. More info at http://summerschool.ssa.org.ua

1. Проблемы современных компаний
связи. Пути и инструменты их
решения.
Disclaimer. This document is for informational purposes only and is subject to change without notice. NetCracker has no obligation to provide any future releases or
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changes to the content hereof without notice."
© NetCracker Confidential, 2009

2. Agenda
 Коммуникации – что нам нужно?
 Как развивались компании связи?
 Бизнес-процессы у оператора связи и
сложности их поддержки
 Что же делать?
 Предложение компании NetCracker
 Наш опыт лидера на рынке OSS
 Заключение – что мы услышали?
 Вопросы
© NetCracker Confidential, 2009 2

3. Mobile
Что нам нужно?
IPTV, Video on Demand
Mobile
Internet
VoIP
Internet
© NetCracker Confidential, 2009 3

4. Converged Network
 Next-generation (NG) network which uses layered (core-distribution-access)
concept with multiple access network types
 IP based from core to outward access network, supporting triple-play natively
© NetCracker Confidential, 2009 4

5. Customer Management
Business CRM Order
Management
ERP
Billing
Product Management
Product Bundle
CPE for Internet Access: Channels -e-mail Calls
Video, Voice, -up/down speed Bundle -web-page hosting Voicemail
Data - dedicated/dynamic IP -anti-virus
Internet Video Data
CPE for Service Management Access VAS
Video, Voice,
Data
VoIP Voice
Services
Video
PSTN
Internet
Up-Link
V
Access Resource Management Data
Service Center
Network
Access Network IP/MPLS Core
Aggregation Network
xDSL, HFC, FTTx,
WiMAX Metro Ethernet (GigE)
ATM
Internet
© NetCracker Confidential, 2009 5

6. Infrastructure Product Operations Fulfillment Assurance Billing
Business Lifecycle
Management
Lifecycle
Management
Support &
Readiness
 Business process re-engineering
Product Bundle
 Enterprise Architecture
 Service Inventory and Resource Inventory integrity
 Transparency of fulfillment processes, streamlined /
Services
efficient operations
 Less dependency on the decreasing availability of
resources with legacy application knowledge and skills
Network
 Network and IT infrastructure consistent management,
roll-out planning, design, and capacity management
© NetCracker Confidential, 2009 6

7. Infrastructure Product Lifecycle Operations Fulfillment Assurance Billing
Business Lifecycle
Management
Management Support &
Readiness
Billing CRM
Product Bundle
NetCracker Product Suite
Customer Layer
Order Management
Order Decomposition Service
Delivery
Workforce
Service Layer
Services
Service Inventory Service Provisioning
Service Service Provisioning Service
Service Catalog Framework
Service Activation
Activation
Instances
Performance
Management
Resource Layer
Resource Inventory Discover & Reconciliation
Network
Physical Resources Discovery Adapters
Fault
NMS Management
© NetCracker Confidential, 2009 7

8. NetCracker customers
8

9. NetCracker
 Years of OSS
 Proven deployments
implementations and
globally in all types of
deep NetCracker
carriers
expertise resulted in
proven delivery
 NetCracker team is methodologies and
comprised of Java and frameworks
Telecom experts with
many years of
operational, IT, and
 More robust
business experience
solutions given our
with carriers around
NetCracker
the world
expertise
© NetCracker Confidential, 2009 9

10.  История развития операторов связи уходит глубоко в
традиционную телефонию, несет в себе наследие морально
устаревших технологий и информационных систем
 Современный абонент ожидает удобного, качественного и
интегрированного сервиса Телефонии, Интернет, ТВ и
Мобильной связи.
 Для повышения управляемости сети, прозрачности
операционных процессов и минимизации операционных
издержек оператор сети должен планомерно осуществлять
оптимизацию бизнесс-процессов и внедрять концепцию
Enterprise Architecture
 Опыт NetCracker в сфере внедрения OSS, экспертиза,
накопленная за 9 лет работы сделала компанию лидером и
неоценимым помощником операторам связи в переходе к
качественно новому уровню операционной поддержки сети
© NetCracker Confidential, 2009 10

11. Вопросы
Что запомнилось?
Что было интересным?
Что узнали нового?
© NetCracker Confidential, 2009 11

12. Thank you!
© NetCracker Confidential, 2009