Presentation to 2014 University of Guelph Accessibility Conference Perspectives on accessibility of university research: language, location and AODA compliance
This Presentation was delivered to 2014 University of Guelph Accessibility Conference. Title: Perspectives on accessibility of university research: language, location and AODA compliance
Who: Krista Jensen, York University and Shawna Reibling, University, Waterloo & Anne Bergen, University of Guelph
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Presentation to 2014 University of Guelph Accessibility Conference Perspectives on accessibility of university research: language, location and AODA compliance
1. Perspectives on accessibility
of university research:
language, location and legal
Krista Jensen, York University
Anne Bergen, University of Guelph
Shawna Reibling, Wilfrid Laurier University
2. Agenda
• History of the project
• Knowledge mobilization in academic context
• Accessibility on three levels
– Language & layout
– Location
– Legal
• Barriers & solutions
4. Project History
• Summaries of single research
studies
– 2 pages long, vetted by researcher,
open access, open copyright.
– SSHRC grant (2008) at YorkU.
– 10 offices in 5 institutions are using
the format.
– Validated by focus groups including
policymakers, community
practitioners and researchers.
13. Accessibility: Language
• “clear” or “plain” language
• Uses writing your audience knows
• Gives readers information they need
• Combines what you write with how you write
• Uses design to help reader understand
content
14. Why use clear language?
• Combat information overload
• Give non-specialists access
• Support English as a Second Language /
Lower Literacy audiences
15. Who?
Why?
What?
So what?
Who is this from? Who is this for?
What is the purpose of this
information?
What do I need to do?
What’s at stake? Why should I care?
Readers may ask…
16. How to test your document
• Word-based tools
(Word readability
feature)
– Readability
• CAUTION: Readability
scores alone are not
enough—it’s best to
combine with another
method.
– Accessibility
Source: Microsoft Word 2011 for Mac
17. Testing language continued…
• Feedback from readers
– Informal feedback
– Read aloud protocols
– Plus & minus testing
– Comments (online)
18. How will readers get the information?
•Email
•Phone
•Text message
•Letter
•Sticky note
•Attachment
•Magazine
•Website
•Infographic
•Other?
19. Formatting strategies
• White space
– Short paragraphs
– Wide margins
– “Padding” around images
• Headings
• Bullets
• Tables
• Images (if they complement text)
28. Limitations/Barriers
• Need to reach more stakeholders, missing
potential users
• Focus groups not include those with disabilities
• Focus on language and visual accessibility
• MS Publisher has no accessibility support
• Adobe InDesign is expensive & requires training.
• What about existing summaries?
29. Solution: Process Tool, 2 versions
• Use summary as a process tool
• Two different versions: one in Word, the other
in Publisher.
• Save word document as a “web page” format
– upload to the web
– “read” using
webanywhere.cs.washington.edu/wa.php
30. !
!
INSERT TITLE OF REPORT HERE
HEADING ONE
Body style text
!
HEADING TWO
Heading Three
!
Heading 4
!
Heading 5
!
!
!
!
TITLE OF REPORT
DATE (COVER SUBHEADING)
Author 1* Author 2*
*Author Position 1
**Author Position 2
Citation: McCron, C. & Bergen, A. (2014). The Best
Thing About The Research Shop. Retrieved from
theresearchshop.ca/resources
The!authors!would!like!to!acknowledge!X!Y!and!the!members!of!Z!
for!their!support!etc!(cover!page!acknowledgements!style)!
Use styles to define title, headings, etc…
NB: need to create pdf in Windows Word (not Mac)
31. Solution: Adobe Acrobat Pro
• Use Word, then fix up in Adobe Acrobat Pro
• Tag existing PDFs in Adobe Acrobat Pro
32. Can fix up pdf documents in Adobe Acrobat Pro,
starting with or without tagged styles from Word.
33. Solution: InDesign
• Create an accessible template in Adobe
InDesign
• $20/month for two sign ins. (sign in from any
computer)
• Training & weekly tutorials required
• Reformatting over 300 required a lot of
coordination
35. Solution: Be approachable
• Add text: “We are working to make all of our
resource materials accessible. If you require
any of these materials in an alternate format ,
please contact <email>, <phone number>
38. Questions to Discuss
• Other potential solutions?
• How can we build accessibility into
communication processes? Design processes?
• What about visual identity branding?
How to deal with community partner visuals?
Infographics?
39. Contact Us
Krista Jensen, Knowledge mobilization officer, York University,
kejensen@yorku.ca
Anne Bergen, Knowledge mobilization coordinator, Institute for
Community Engaged Scholarship/ College of Social and Applied
Human Sciences, University of Guelph bergena@uoguelph.ca
Twitter: @anne_bergen
Shawna Reibling, Knowledge mobilization officer, Wilfrid
Laurier University sreibling@wlu.ca Twitter: @MobilizeShawna
Hinweis der Redaktion
Krista – title
Shawna– agenda
Explore accessibility on three levels: language, location and legal aspects, using the case of study of clear language summaries. We will then discuss how this fits into the larger concept of knowledge mobilization, as prioritized by universities and federal granting agencies.
This format addresses accessibility on three levels:
to describe the clear language summary format to communicate information found in research articles to a wide audience,
as well as places to store summaries for wide access.
Attendees will also know how this format evolved from language and visual accessibility to embodying AODA compliance.
Krista
Krista
Shawna
Anne
Krista
1 double sided page; written by trained students in conjunction with the original author/researcher; have written over 300 to date
Shawna
Shawna
Shawna
Shawna
Shawna
Shawna
Anne
Visual thesaurus
Wikipedia or other background resources (for context)
Anne
Anne
Looking at language, layout and design
Examining the documents in context
Measuring completion rates and errors
Anne
Infographics, mind maps, etc…. *not sure what to include for this yet
don’t be afraid of 1 sentence paragraphs
bullets
headings & RE: lines
boldface/italics
Visuals: tables, images, diagrams
Anne
Diff example
Shawna
Anne
Krista
Krista
Krista
Frame it as work in progress, as a process.
Barriers = why we are taking time and different solutions we’re using.
Krista
Anne
Anne
Anne
Krista
Krista
Overall look and feel didn’t change that much; we did change the contrast on the What you need to know section; But from an accessibility standpoint there were huge changes- they went from being basically unreadable by a screen reader to fully accessible, although the Adobe Acrobat Pro accessibility checker still returns errors on the contrast and 3 links on page 2 even though they work fine; there were a number of small things that took a long time and a lot of research to figure out