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Thailand Inclusive Tourism Project                  -   S. Coppola & A. O’Neill               2009


           Opportunity for building relationships in Thailand emerged from an accessible tourism
   internship sponsored by Kenan Institute Asia (http://www.kiasia.org/web/) in 2009. Our student, Ailse
   O’Neil, my colleague Jenny Womack, MS, OTR/L, SCCMD and I developed a proposal for KIAsia to
   support this internship for Ailse in the post-tsunami region of Thailand. We explored the issues and
   opportunities for inclusive tourism for people with disabilities and older travelers. It was through
   work in linking economic development interests of Thailand with justice and participation issues for
   older adults and people with disabilities that the project was supported. The culmination of the
   project was a workshop for stakeholders in the tourism industry in Phang-Nga province.




                                   Accessibility and family support in Thai culture.

           Developing the project and arranging supervision in Thailand for our student was a learning
   experience that built relationships with leaders in the Thailand Ministry of Health, Mahidol University
   and Chiang Mai University. Suchada,OT, Deputy Minister of Mental Health, generously offered her
   time and supervision for our student, and hosted me during my visit in July. Khun Suchada has been a
   leader in the WFOT and currently serves on the WFOT Executive Committee as Coordinator for
   International Connections.




                                        With Suchada Sakornsatian, OT
                                  WFOT Coordinator of International Connections

                                                                                                             1
Thailand Inclusive Tourism Project              -    S. Coppola & A. O’Neill              2009




                                      Evening out in Pattaya with our friend Nui




           In Bangkok with Executive Director, Richard Bernhard, and Paul Wedel, President of KIAsia
                                          (wearing OT hats!)




         UN in Bangkok: Ailse and I were invited observers for an Accessible Tourism meeting held by
         Aiko Akayama, Social Officer for the United Nations Economic and Social Commission- Asia
         Pacific (UNESCAP)



                                                                                                       2
Thailand Inclusive Tourism Project          -    S. Coppola & A. O’Neill           2009




                Training workshop for Accessible Tourism- Pattaya - 7/16-17/2009
                  (Thailand office of Tourism and Sports& Redemptorist Center)




                                  Accessibility Assessment in Thailand




                                                                                          3
Thailand Inclusive Tourism Project              -   S. Coppola & A. O’Neill                2009




                           KIAsia Inclusive Tourism Workshop in Phang-nga 7/28/09
          Ailse O’Neill, OTS did and amazing job of networking and taking the lead in organizing this
                                    workshop together with few resources.




               a

                     Suchada Sakornsatian moderating discussion on Phang-nga
                               as an accessible tourist destination.




                                                                                                        4
Thailand Inclusive Tourism Project                -   S. Coppola & A. O’Neill               2009




                     Ailse O’Neill presenting at workshop        Nakorn and Saowolak




    Group of workshop attendees who stayed after the workshop: Sarun Rongrueangkul (Bann Khaolak);
    Wanpen Lungkasith (Professional Tourist Guide Association of Thailand-PGAT), Pimolrat Patrapotikul,
    PGAT , Ailse O’Neill (UNC OT student/KIAsia Intern), Owner of Princess Village Wife of Khun Mai, Sue
     Coppola,(OT, UNC) Khun Mai (Owner Princess Village), Aiko Akiyama (United Nations Economic and
      Social Commission for Asia and the Pacific), Suchada Sakornsatian (OT, Ministry of Public Health);
      Saowalak Thongkuay-seated (Disabilities Peoples International – Asia Pacific), Kobkul Pitarachart
        (Office of Tourism Development), Maria Karagiozakis, DPI-AP; Daughter of Khun Mai (Princess
      Village);Hotel Representative (Ramada KhaoLak in pink); Representative from Phang-nga tourism
     office(hidden); Two representatives of Dr. Wachara Riewpaiboon (Institute of Health Promotion of
         Persons with Disabilities, Ministry of Health); Nakorn Amornwatpong (Kenan Institute Asia),
                            Representative of the Phang-nga social service office.




                                                                                                           5
Thailand Inclusive Tourism Project                  -    S. Coppola & A. O’Neill                2009



          Experiencing Thailand with in-person meetings has given me opportunities to explore and
   develop mutually beneficial relationships for future collaboration and research. In the multi-sector
   partnership of accessible tourism, economic interests align with social justice issues of inclusion. The
   UNC Associate-Provost funded my travel to Thailand from July 16-August 2, 2009 to work on the
   project.

          Future Plan:

          We are working to create UNC OT student fieldworks in Inclusive tourism for 2010, in Phang-
   Nga and in Chiang Mai. Faculty from Chiang Mai University are interested in the project and have
   agreed to supervise our student in 2010. We are working to plan the southern Thailand fieldwork.
   Suchada has discussed having a meeting on inclusive tourism during the WFOT conference in Chile. We
   are encouraged to continue the collaboration in this area by leaders at DPI-AP, and our colleagues in
   the Professional Tour Guide Association of Thailand as well as the Ministry of Tourism and Sports.




   O’Neill A, Coppola S, Sakornsatian S. (accepted for April 2010). Collaboration for Inclusive Tourism in
   Thailand. AOTA Annual Conference, Orlando, FL.

   Coppola S. (2009, July). Aging tourists in Thailand. Presentation at the Inclusive Tourism Workshop.
   Sponsored by Kenan Institute Asia: Tsunami Recovery Action Initiative. Khao Lak, Phang Nga, Thailand.

   O’Neill, A (2009). Economics of Inclusive Tourism. Presentation at the Inclusive Tourism Workshop.
   Sponsored by Kenan Institute Asia: Tsunami Recovery Action Initiative. Khao Lak, Phang Nga, Thailand.


   O’Neill, A. (2009). Inclusive Tourism in Post-Tsunami Thailand: Creating Local, National, and
   International Alliances. Winner of the Student Poster Award. National Healthy Aging Network (HAN)
   National Conference: Promoting Environmental and Policy Change to Support Healthy Aging. Chapel
   Hill.
                                                                                                              6
Thailand Inclusive Tourism Project                       -    S. Coppola & A. O’Neill                    2009


                                               References & Bibliography

   Abbey, J. R. (1989). Hospitality sales and advertising. Michigan: Institute of the American Hotel and Motel
            Association.
   Afacan, Y., & Erbug, C. (2008). An interdisciplinary heuristic evaluation method for universal building design.
            Applied Ergonomics, 40, 731-744.
   Cetron, M., DeMicco, F., & Davies, O. (2006). Hospitality 2010: The future of hospitality and         travel. Upper
            Saddle River, NJ: Pearson Press, Inc.
   Coppola S. (2009, August). Falls in Older Adults. Boom! Magazine for Active Older Adults. p13-14.
            http://www.boomnc.com/archive/2009_08/articles_live-well_200908_falls.html
   Coppola S. (2008a). Transactional approach to understanding meanings and benefits of occupation in older
            adulthood. In S. Coppola, S. Elliott, & P. Toto (Eds.). Strategies to Advance Gerontology
            Excellence(SAGE): Promoting Best Practice in Occupational Therapy. Bethesda: AOTA Press. (pp15-58).
   Coppola S (2008b). Foundations for a dynamic and satisfying practice in gerontology. In S. Coppola, S. Elliott, &
            P. Toto (Eds.). Strategies to Advance Gerontology Excellence(SAGE): Promoting Best Practice in
            Occupational Therapy. Bethesda: AOTA Press. (pp 1-9)
   Coppola S, Berger S, Elliott S, Horowitz B, Knotts V. (2006, March), Occupational therapy for older adults: A
            reflection on advanced practice. OT Practice, 11(5), 14-18. oppola S, Elliott S, Toto P. (2008). Strategies
            to Advance Gerontology Excellence(SAGE): Promoting Best Practice in Occupational Therapy. Bethesda:
            AOTA Press.
   Coppola S, Darwin A, Bagby M, Carlson C, Cox SB, Fox V, Gunnigle C, Heatwole-Shank K, Mangrum M, O’Neill A,
            Warrick TB. (2009) Innovative fieldwork projects with older adults: Stories of learning and contributing.
            Gerontology Special Interest Section Newsletter, AOTA, 32(1),1-4.
   Coppola S ,Rosemond C, Greger-Holt N, Soltys F, Hanson L, Snider M, Busby-Whitehead J. (2002). Arena
            assessment: Evolution of teamwork for frail older adults. Topics in Geriatric Rehab.17(3),13-28.
   Dyck, I., & O’Brien, P. (2003). Thinking about environment: Incorporating geographies of disability into
            rehabilitation science. The Canadian Geographer, 47(4), 400-413.
   Eichhorn, V., Miller, G., Michopoulou, E., Buhalis, D. (2008). Enabling access to tourism through information
            schemes. Annals of Tourism Research, 35(1), 189-210.
   Furlong, M. (2007). Turning silver into gold: How to profit in the new boomer marketplace. New Jersey:
            Financial Times Press.
   Horowitz B. & Coppola S. (2007, May) Building Community Partnerships to Support Aging Societies. World
            Federation of Occupational Therapists Bulletin. Vol 55,44-49.
   Hocking, C.,. Wright-St. Clair, V., Bonrayong, W. (2002). The meaning of cooking and recipe work for older Thai
            and New Zealand women. Journal of Occupational Science 9(3): 117-27.
   Hocking, C., Pierce, D., Shordike, A., Wright-St. Clair, V., Bunrayong, W., Vittayakorn, S.,; Rattakorn, P. (2008).
              The Promise of Internationally Collaborative Research for Studying Occupation: The Example of the
              Older Women’s Food Preparation Study. OT JR: Occupation, Participation, Health, 28(4), 180-190.
   Hoffman, C., Rice, D., & Sung, H. (1995). Persons with chronic conditions: Their prevalenceand costs. Journal of
              the American Medical Association, 276, 1473-1479.
   Lach, J. (1999). Disability ≠ liability. American Demographics, 2, 21-22.
   Law, M., Cooper, B., Strong, S., Stewart, D., Rigby, P., & Letts, L. (1996). The Person-
              Environment- Occupation Model: A transactive approach to occupational performance.
              Canadian Journal of Occupational Therapy, 63, 9- 23.
   Letho, X., O’Leary, J., & Lee, G. (2001). Mature international travelers: An examination of
              gender and benefits. Journal of Hsopitality and Leisure Marketing, 9(1/2), 53-71.
   Moody, H. R. (2006). Aging: Concepts and controversies. Thousand Oaks, CA: Sage Publications.

                                                                                                                          7
Thailand Inclusive Tourism Project                       -    S. Coppola & A. O’Neill                    2009

   Ray, N., & Ryder, M. (2003). ‘Ebilities’ tourism: An exploratory discussion of the travel needs       and
              motivations of the mobility-disabled. Tourism Management, 24, 57-72.
   United Nations Economic and Social Commission for Asia and the Pacific (2000). Conditions to promote barrier-
             free tourism for people with disabilities and older persons. Presentation           at the National
             Workshop on Sustainable Tourism Development in China, Tianjin, China.
   United Nations Chronicle of Online Education (2004). ‘Nothing About Us Without Us’:Recognizing the Rights of
             People with Disabilities. http://www.un.org/Pubs/chronicle/2004/issue4/0404p10.html Retrieved
             9/1/09
   Vieregge, M., Phetkaew, P., Beldona, S., Lumsden, S., & DeMicco, F. (2007). Mature travelers          to Thailand: A
              study of preference and attributes. Journal of Vacation Marketing, 13, 165-179.
   Wilkie, R., Thomas, E., Mottram, S., Peat, G., & Croft, P. (2008). Onset and persistence of person-perceived
              participation restriction in older adults: A 3-year follow-up study in the general population. Health and
              Quality of Life Outcomes, 6(92), 1-10.
   Wolff, J., Starfield, B., & Anderson, G. (2002). Prevalence, expenditures, and complications of multiple chronic
              conditions in the elderly. Archives of Internal Medicine, 162, 2269-2276.
   Yau, M., McKercher, B., & Packer, T. (2004). Traveling with a disability: More than an access issue. Annals of
   Tourism Research, 31(4), 946-960.




                                                                                                                      8

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Thailand Inclusive Tourism Project

  • 1. Thailand Inclusive Tourism Project - S. Coppola & A. O’Neill 2009 Opportunity for building relationships in Thailand emerged from an accessible tourism internship sponsored by Kenan Institute Asia (http://www.kiasia.org/web/) in 2009. Our student, Ailse O’Neil, my colleague Jenny Womack, MS, OTR/L, SCCMD and I developed a proposal for KIAsia to support this internship for Ailse in the post-tsunami region of Thailand. We explored the issues and opportunities for inclusive tourism for people with disabilities and older travelers. It was through work in linking economic development interests of Thailand with justice and participation issues for older adults and people with disabilities that the project was supported. The culmination of the project was a workshop for stakeholders in the tourism industry in Phang-Nga province. Accessibility and family support in Thai culture. Developing the project and arranging supervision in Thailand for our student was a learning experience that built relationships with leaders in the Thailand Ministry of Health, Mahidol University and Chiang Mai University. Suchada,OT, Deputy Minister of Mental Health, generously offered her time and supervision for our student, and hosted me during my visit in July. Khun Suchada has been a leader in the WFOT and currently serves on the WFOT Executive Committee as Coordinator for International Connections. With Suchada Sakornsatian, OT WFOT Coordinator of International Connections 1
  • 2. Thailand Inclusive Tourism Project - S. Coppola & A. O’Neill 2009 Evening out in Pattaya with our friend Nui In Bangkok with Executive Director, Richard Bernhard, and Paul Wedel, President of KIAsia (wearing OT hats!) UN in Bangkok: Ailse and I were invited observers for an Accessible Tourism meeting held by Aiko Akayama, Social Officer for the United Nations Economic and Social Commission- Asia Pacific (UNESCAP) 2
  • 3. Thailand Inclusive Tourism Project - S. Coppola & A. O’Neill 2009 Training workshop for Accessible Tourism- Pattaya - 7/16-17/2009 (Thailand office of Tourism and Sports& Redemptorist Center) Accessibility Assessment in Thailand 3
  • 4. Thailand Inclusive Tourism Project - S. Coppola & A. O’Neill 2009 KIAsia Inclusive Tourism Workshop in Phang-nga 7/28/09 Ailse O’Neill, OTS did and amazing job of networking and taking the lead in organizing this workshop together with few resources. a Suchada Sakornsatian moderating discussion on Phang-nga as an accessible tourist destination. 4
  • 5. Thailand Inclusive Tourism Project - S. Coppola & A. O’Neill 2009 Ailse O’Neill presenting at workshop Nakorn and Saowolak Group of workshop attendees who stayed after the workshop: Sarun Rongrueangkul (Bann Khaolak); Wanpen Lungkasith (Professional Tourist Guide Association of Thailand-PGAT), Pimolrat Patrapotikul, PGAT , Ailse O’Neill (UNC OT student/KIAsia Intern), Owner of Princess Village Wife of Khun Mai, Sue Coppola,(OT, UNC) Khun Mai (Owner Princess Village), Aiko Akiyama (United Nations Economic and Social Commission for Asia and the Pacific), Suchada Sakornsatian (OT, Ministry of Public Health); Saowalak Thongkuay-seated (Disabilities Peoples International – Asia Pacific), Kobkul Pitarachart (Office of Tourism Development), Maria Karagiozakis, DPI-AP; Daughter of Khun Mai (Princess Village);Hotel Representative (Ramada KhaoLak in pink); Representative from Phang-nga tourism office(hidden); Two representatives of Dr. Wachara Riewpaiboon (Institute of Health Promotion of Persons with Disabilities, Ministry of Health); Nakorn Amornwatpong (Kenan Institute Asia), Representative of the Phang-nga social service office. 5
  • 6. Thailand Inclusive Tourism Project - S. Coppola & A. O’Neill 2009 Experiencing Thailand with in-person meetings has given me opportunities to explore and develop mutually beneficial relationships for future collaboration and research. In the multi-sector partnership of accessible tourism, economic interests align with social justice issues of inclusion. The UNC Associate-Provost funded my travel to Thailand from July 16-August 2, 2009 to work on the project. Future Plan: We are working to create UNC OT student fieldworks in Inclusive tourism for 2010, in Phang- Nga and in Chiang Mai. Faculty from Chiang Mai University are interested in the project and have agreed to supervise our student in 2010. We are working to plan the southern Thailand fieldwork. Suchada has discussed having a meeting on inclusive tourism during the WFOT conference in Chile. We are encouraged to continue the collaboration in this area by leaders at DPI-AP, and our colleagues in the Professional Tour Guide Association of Thailand as well as the Ministry of Tourism and Sports. O’Neill A, Coppola S, Sakornsatian S. (accepted for April 2010). Collaboration for Inclusive Tourism in Thailand. AOTA Annual Conference, Orlando, FL. Coppola S. (2009, July). Aging tourists in Thailand. Presentation at the Inclusive Tourism Workshop. Sponsored by Kenan Institute Asia: Tsunami Recovery Action Initiative. Khao Lak, Phang Nga, Thailand. O’Neill, A (2009). Economics of Inclusive Tourism. Presentation at the Inclusive Tourism Workshop. Sponsored by Kenan Institute Asia: Tsunami Recovery Action Initiative. Khao Lak, Phang Nga, Thailand. O’Neill, A. (2009). Inclusive Tourism in Post-Tsunami Thailand: Creating Local, National, and International Alliances. Winner of the Student Poster Award. National Healthy Aging Network (HAN) National Conference: Promoting Environmental and Policy Change to Support Healthy Aging. Chapel Hill. 6
  • 7. Thailand Inclusive Tourism Project - S. Coppola & A. O’Neill 2009 References & Bibliography Abbey, J. R. (1989). Hospitality sales and advertising. Michigan: Institute of the American Hotel and Motel Association. Afacan, Y., & Erbug, C. (2008). An interdisciplinary heuristic evaluation method for universal building design. Applied Ergonomics, 40, 731-744. Cetron, M., DeMicco, F., & Davies, O. (2006). Hospitality 2010: The future of hospitality and travel. Upper Saddle River, NJ: Pearson Press, Inc. Coppola S. (2009, August). Falls in Older Adults. Boom! Magazine for Active Older Adults. p13-14. http://www.boomnc.com/archive/2009_08/articles_live-well_200908_falls.html Coppola S. (2008a). Transactional approach to understanding meanings and benefits of occupation in older adulthood. In S. Coppola, S. Elliott, & P. Toto (Eds.). Strategies to Advance Gerontology Excellence(SAGE): Promoting Best Practice in Occupational Therapy. Bethesda: AOTA Press. (pp15-58). Coppola S (2008b). Foundations for a dynamic and satisfying practice in gerontology. In S. Coppola, S. Elliott, & P. Toto (Eds.). Strategies to Advance Gerontology Excellence(SAGE): Promoting Best Practice in Occupational Therapy. Bethesda: AOTA Press. (pp 1-9) Coppola S, Berger S, Elliott S, Horowitz B, Knotts V. (2006, March), Occupational therapy for older adults: A reflection on advanced practice. OT Practice, 11(5), 14-18. oppola S, Elliott S, Toto P. (2008). Strategies to Advance Gerontology Excellence(SAGE): Promoting Best Practice in Occupational Therapy. Bethesda: AOTA Press. Coppola S, Darwin A, Bagby M, Carlson C, Cox SB, Fox V, Gunnigle C, Heatwole-Shank K, Mangrum M, O’Neill A, Warrick TB. (2009) Innovative fieldwork projects with older adults: Stories of learning and contributing. Gerontology Special Interest Section Newsletter, AOTA, 32(1),1-4. Coppola S ,Rosemond C, Greger-Holt N, Soltys F, Hanson L, Snider M, Busby-Whitehead J. (2002). Arena assessment: Evolution of teamwork for frail older adults. Topics in Geriatric Rehab.17(3),13-28. Dyck, I., & O’Brien, P. (2003). Thinking about environment: Incorporating geographies of disability into rehabilitation science. The Canadian Geographer, 47(4), 400-413. Eichhorn, V., Miller, G., Michopoulou, E., Buhalis, D. (2008). Enabling access to tourism through information schemes. Annals of Tourism Research, 35(1), 189-210. Furlong, M. (2007). Turning silver into gold: How to profit in the new boomer marketplace. New Jersey: Financial Times Press. Horowitz B. & Coppola S. (2007, May) Building Community Partnerships to Support Aging Societies. World Federation of Occupational Therapists Bulletin. Vol 55,44-49. Hocking, C.,. Wright-St. Clair, V., Bonrayong, W. (2002). The meaning of cooking and recipe work for older Thai and New Zealand women. Journal of Occupational Science 9(3): 117-27. Hocking, C., Pierce, D., Shordike, A., Wright-St. Clair, V., Bunrayong, W., Vittayakorn, S.,; Rattakorn, P. (2008). The Promise of Internationally Collaborative Research for Studying Occupation: The Example of the Older Women’s Food Preparation Study. OT JR: Occupation, Participation, Health, 28(4), 180-190. Hoffman, C., Rice, D., & Sung, H. (1995). Persons with chronic conditions: Their prevalenceand costs. Journal of the American Medical Association, 276, 1473-1479. Lach, J. (1999). Disability ≠ liability. American Demographics, 2, 21-22. Law, M., Cooper, B., Strong, S., Stewart, D., Rigby, P., & Letts, L. (1996). The Person- Environment- Occupation Model: A transactive approach to occupational performance. Canadian Journal of Occupational Therapy, 63, 9- 23. Letho, X., O’Leary, J., & Lee, G. (2001). Mature international travelers: An examination of gender and benefits. Journal of Hsopitality and Leisure Marketing, 9(1/2), 53-71. Moody, H. R. (2006). Aging: Concepts and controversies. Thousand Oaks, CA: Sage Publications. 7
  • 8. Thailand Inclusive Tourism Project - S. Coppola & A. O’Neill 2009 Ray, N., & Ryder, M. (2003). ‘Ebilities’ tourism: An exploratory discussion of the travel needs and motivations of the mobility-disabled. Tourism Management, 24, 57-72. United Nations Economic and Social Commission for Asia and the Pacific (2000). Conditions to promote barrier- free tourism for people with disabilities and older persons. Presentation at the National Workshop on Sustainable Tourism Development in China, Tianjin, China. United Nations Chronicle of Online Education (2004). ‘Nothing About Us Without Us’:Recognizing the Rights of People with Disabilities. http://www.un.org/Pubs/chronicle/2004/issue4/0404p10.html Retrieved 9/1/09 Vieregge, M., Phetkaew, P., Beldona, S., Lumsden, S., & DeMicco, F. (2007). Mature travelers to Thailand: A study of preference and attributes. Journal of Vacation Marketing, 13, 165-179. Wilkie, R., Thomas, E., Mottram, S., Peat, G., & Croft, P. (2008). Onset and persistence of person-perceived participation restriction in older adults: A 3-year follow-up study in the general population. Health and Quality of Life Outcomes, 6(92), 1-10. Wolff, J., Starfield, B., & Anderson, G. (2002). Prevalence, expenditures, and complications of multiple chronic conditions in the elderly. Archives of Internal Medicine, 162, 2269-2276. Yau, M., McKercher, B., & Packer, T. (2004). Traveling with a disability: More than an access issue. Annals of Tourism Research, 31(4), 946-960. 8