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IBM University Programs World Wide (IBM UP)


                    Strategies for PSM Funding




                    Working Together to Build a Smarter Planet


Dr. Jim Spohrer, spohrer@us.ibm.com
Innovation Champion and Director IBM UPward
University Programs worldwide, accelerating regional development
Nov 9, 2012
NPSMA Meeting, Denver, CO
[Jim on Amtrak Train between San Jose & Berkeley]
© IBM 2012


                                                                                           © 2012 IBM Corporation
Participants: NPSMA Workshop on “Funding PSM”


   Dagmar Beck PSM Program Director, Rice University; NPSMA Immediate
    Past President
   Michael Rappa, Director of the Institute for Advanced Analytics
      and Distinguished University Professor, North Carolina State
    University (via skype)
   Deborah Silver, Executive Director, Professional Science Master's
    Program Rutgers, The State University of New Jersey; NPSMA Board
    Member
   James Spohrer, Director, IBM University Programs (via Skype)
   Inge Wefes, Associate Dean, Graduate School, University of Colorado
    Denver




            IBM University Programs World Wide (IBM UP)         © 2012 BM Corporation
Professional Science Masters


   Graduate-level STEM Pathways for Non-Academic Careers
     – Professional skills (industry jobs, entrepreneurs, etc.)

   Sloan Foundation 1997
     – Foundation funding for original 14 campuses

   Complexities
     – Universities funding faculty to create new degree programs
     – Attracting students to new degree programs
     – Industry recognition and hiring of new degree programs
     – Tracking increasing quantity and quality of programs
     – Tracking success of graduates of programs vs control
     – Tracking success of faculty who start and maintain programs


            IBM University Programs World Wide (IBM UP)              © 2012 BM Corporation
Big Business As A Partner: All About Alignment


     Big Business has University Programs (6 R’s)
     Big Business is global
     Big Business is big – important not to forget how big
     Big Business has changing focus (what’s hot this quarter?)
     Big Business long-term strategy is helping regions (public
      sector)
     Big Business wants T-shapes <discipline, sectors, cultures>
     Big Business wants integrated Science Management Engineering
     For example, Big Business analytic platforms for cities
     Future? Big Business wants more Entrepreneurs/U-BEE’s!




             IBM University Programs World Wide (IBM UP)   © 2012 BM Corporation
IBM University Programs:
What We Do: The “6 R’s” (not to be confused with 3 R’s)

 1. Research
      Research awards focus on grand challenge problems and big bets
      https://www.ibm.com/developerworks/university/research

 2. Readiness
      Access to IBM tools, methods, and course materials to develop skills
      https://www.ibm.com/developerworks/university/academicinitiative

 3. Recruiting
      Internships and full-time positions working to build a smarter planet
      http://www.ibm.com/jobs

 4. Revenue
      Improve performance, the university as a complex enterprise (city within city)
      http://www.ibm.com/services/us/gbs/bus/html/bcs_education.html

 5. Responsibility
      Community service provides access to IBMers expertise/resources
      http://www.ibm.com/ibm/ibmgives/

 6. Regions
      Regional innovation ecosystems – incubators, entrepreneurship, jobs
      http://www.ibm.com/ibm/governmentalprograms/innovissue.html




                     IBM University Programs worldwide, accelerating regional development (IBM UPward)   © 2012 BM Corporation
Big Business Does Things Globally




   Region        Contact Name

Africa             Sean Mclean

Australia           Jay Hannon

ASEAN            Seow Khun Lum

Canada           Stephen Peregut

China                 Jean Li

Egypt           Hisham El-Shishiney

EMEA                 Diem Ho

GCG                 Wang Hao

India            Bhooshan Kelkar

Japan            Kohzoh Kitamura

Latin America       Juan Duran

Middle East      Andrea Emiliiani

Nordics           Jyrki Koskinen

Russia             Sergey Belov

Turkey              Jale Akyel



                                    IBM University Programs World Wide (IBM UP)   © 2010 IBM Corporation
Big Business is Big: Forbes Global 2000

   Totals: Largest Publically Traded Businesses
      – $36 trillion in revenues (45% of 2011 WW GDP)
      – $2.64 trillion in profits
      – $149 trillion in assets
      – $37 trillion in market value
      – Employ 83 million people worldwide (~1% of 2011 WW Population)

   Sectors:
      – Financial (478), Oil & Gas (131)

   Nations
      – US (524), Japan(258)




               IBM University Programs World Wide (IBM UP)               © 2010 IBM Corporation
Bi g Bus i ne s s : W t ’ s Hot ? Ana l yt i c s , Da t a
                     ha
Sc i e nt i s t s


       ‱ For each industry the journey consists of a series of steps along a path of competencies to reach a
         smarter outcome for organizations
       ‱ The power to pull together many sources of data in real time to source actionable insights and optimize
         clients’ business
       ‱ Revenue IBM generated from Analytics solutions grew 16% from 2010




    Through to 2015,
    more than 85% of
    Fortune 500
    organizations will fail
    to exploit ‘big data’ for
    competitive
    advantage

    --Gartner Predictions
    2012



8      IBM GMU External Relations 2012
       IBM GMU External Relations 2012
IBM GMU External Relations 2012
T-shaped professionals
depth & breadth


 Ready for Life-Long-Learning
 Ready for Teamwork
 Ready to Help Build a Smarter Planet
                                                                                  Many cultures
                                                                                 Many disciplines
                                                                                  Many systems
                                                                              (understanding & communications)

                    BREADTH




                                                                                                            Deep in one discipline

                                                                                                                                     Deep in one system
                                                                                      Deep in one culture
                                DEPTH




                                                                              (analytic thinking & problem solving)
        SSME+D = Service Science, Management, Engineering + Design
10             IBM University Programs worldwide, accelerating regional development (IBM UPward)                                                          © 2012 BM Corporation
A city is essentially a
                                                                                   system of service
                                                                                   systems—transportation,
                                                                                   healthcare, public safety
                                                                                   and education.

                                                                                   To enable a Smarter
                                                                                   City, IBM is working to
                                                                                   improve the quality &
                                                                                   efficiency of service
                                                                                   systems and how they
                                                                                   operate and function.

11   IBM GMU External Relations 2012
                          IBM University Programs worldwide, accelerating regional development (IBM UPward)   © 2012 BM Corporation
IBM University Programs worldwide, accelerating regional development (IBM UPward)   © 2012 BM Corporation
Four commandments for cities of the future: Eduardo Paes at TED2012




            IBM University Programs worldwide, accelerating regional development (IBM UPward)   © 2012 BM Corporation
IBM University Programs worldwide, accelerating regional development (IBM UPward)   © 2012 BM Corporation
Smarter Cities Intelligent Operations Platform for Innovation




             IBM University Programs worldwide, accelerating regional development (IBM UPward)   © 2012 BM Corporation
Streetline: Instrumented-Interconnected-Intelligent




           IBM University Programs worldwide, accelerating regional development (IBM UPward)   © 2012 BM Corporation
Regional Competitiveness and U-BEEs:
  Where imagined possible worlds become observable real worlds
  http://www.service-science.info/archives/1056


novations                                         Nation
niversities/                                                                                                               “The future is already
                                                              State/Province                                               here (at universities),
egions                                                                 City/Region
 culus (Cambridge/UK)
                                             For-profits
                                                                                                                           it is just not evenly
ysics (Cambridge/UK)                                                            U-BEE
mputer Science (Columbia/NY)                                                                                               distributed.”
 rosoft (Harvard/WA)                                                     Job Creator/Sustainer
hoo (Stanford/CA)                                                                                               Hospital
                                                                     Cultural &          University
ogle (Stanford/CA)                                                                                              Medical
                                                                     Conference           College
 ebook (Harvard/CA)                                                                                            Research
                                                                     Hotels                K-12
                                                                                                                           “The best way to
                                            Non-profits                        Worker
                                                                               (professional )
                                                                                                 Family
                                                                                                 (household)
                                                                                                                           predict the future
                                                                                                                           is to (inspire the next
                                                                                                                           generation of students
                                                                                                                           to) build it better.”


            U-BEEs = University-Based Entrepreneurial Ecosystems, City Within City
                               IBM University Programs worldwide, accelerating regional development (IBM UPward)                    © 2012 BM Corporation
A Framework for Global Civil Society



  Daniel Patrick Moynihan said nearly 50 years ago: "If you want to
   build a world class city, build a great university and wait 200
   years." His insight is true today – except yesterday's 200 years
   has become twenty. More than ever, universities will generate and
   sustain the world’s idea capitals and, as vital creators,
   incubators, connectors, and channels of thought and
   understanding, they will provide a framework for global civil
   society.
    – John Sexton, President NYU




           IBM University Programs worldwide, accelerating regional development (IBM UPward)   © 2012 BM Corporation
IBM’s Leadership Changes




 IBM has 426,000
 employees worldwide
                                                                   2011 Financials
                       22% of IBM’s revenue                       Revenue - $ 106.9B
                       in Growth Market
                                                                  Net Income - $ 15.9B
                       countries; growing at
                                                                  EPS - $ 13.44
                       11% in 2011
                                                                  Net Cash - $16.6B                   More than 40% of IBM’s
                                                                                                       workforce conducts business
                                                                                                       away from an office

                                                                                                       55% of IBM’s Workforce
IBM operates in 170                                                                                    is New to the company in
countries around the globe                                                                             the last 5 years
                             Number 1 in patent
>100 acquisition in decade generation for 19

100 Years of Business        consecutive years ;
& Innovation in 2011         6,180 US patents
                             awarded in 2011                    The Smartest Machine On Earth
                                              9 time winner of the             5 Nobel
                                              President’s National            Laureates
                                              Medal of Technology
                                              & Innovation - latest                                     “Let’s Build a Smarter Planet"
                                              award for Blue Gene
                                              Supercomputer


                   IBM University Programs worldwide, accelerating regional development (IBM UPward)             © 2012 BM Corporation

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IBM University Programs World Wide Funding Strategies

  • 1. IBM University Programs World Wide (IBM UP) Strategies for PSM Funding Working Together to Build a Smarter Planet Dr. Jim Spohrer, spohrer@us.ibm.com Innovation Champion and Director IBM UPward University Programs worldwide, accelerating regional development Nov 9, 2012 NPSMA Meeting, Denver, CO [Jim on Amtrak Train between San Jose & Berkeley] © IBM 2012 © 2012 IBM Corporation
  • 2. Participants: NPSMA Workshop on “Funding PSM”  Dagmar Beck PSM Program Director, Rice University; NPSMA Immediate Past President  Michael Rappa, Director of the Institute for Advanced Analytics  and Distinguished University Professor, North Carolina State University (via skype)  Deborah Silver, Executive Director, Professional Science Master's Program Rutgers, The State University of New Jersey; NPSMA Board Member  James Spohrer, Director, IBM University Programs (via Skype)  Inge Wefes, Associate Dean, Graduate School, University of Colorado Denver IBM University Programs World Wide (IBM UP) © 2012 BM Corporation
  • 3. Professional Science Masters  Graduate-level STEM Pathways for Non-Academic Careers – Professional skills (industry jobs, entrepreneurs, etc.)  Sloan Foundation 1997 – Foundation funding for original 14 campuses  Complexities – Universities funding faculty to create new degree programs – Attracting students to new degree programs – Industry recognition and hiring of new degree programs – Tracking increasing quantity and quality of programs – Tracking success of graduates of programs vs control – Tracking success of faculty who start and maintain programs IBM University Programs World Wide (IBM UP) © 2012 BM Corporation
  • 4. Big Business As A Partner: All About Alignment  Big Business has University Programs (6 R’s)  Big Business is global  Big Business is big – important not to forget how big  Big Business has changing focus (what’s hot this quarter?)  Big Business long-term strategy is helping regions (public sector)  Big Business wants T-shapes <discipline, sectors, cultures>  Big Business wants integrated Science Management Engineering  For example, Big Business analytic platforms for cities  Future? Big Business wants more Entrepreneurs/U-BEE’s! IBM University Programs World Wide (IBM UP) © 2012 BM Corporation
  • 5. IBM University Programs: What We Do: The “6 R’s” (not to be confused with 3 R’s) 1. Research Research awards focus on grand challenge problems and big bets https://www.ibm.com/developerworks/university/research 2. Readiness Access to IBM tools, methods, and course materials to develop skills https://www.ibm.com/developerworks/university/academicinitiative 3. Recruiting Internships and full-time positions working to build a smarter planet http://www.ibm.com/jobs 4. Revenue Improve performance, the university as a complex enterprise (city within city) http://www.ibm.com/services/us/gbs/bus/html/bcs_education.html 5. Responsibility Community service provides access to IBMers expertise/resources http://www.ibm.com/ibm/ibmgives/ 6. Regions Regional innovation ecosystems – incubators, entrepreneurship, jobs http://www.ibm.com/ibm/governmentalprograms/innovissue.html IBM University Programs worldwide, accelerating regional development (IBM UPward) © 2012 BM Corporation
  • 6. Big Business Does Things Globally Region Contact Name Africa Sean Mclean Australia Jay Hannon ASEAN Seow Khun Lum Canada Stephen Peregut China Jean Li Egypt Hisham El-Shishiney EMEA Diem Ho GCG Wang Hao India Bhooshan Kelkar Japan Kohzoh Kitamura Latin America Juan Duran Middle East Andrea Emiliiani Nordics Jyrki Koskinen Russia Sergey Belov Turkey Jale Akyel IBM University Programs World Wide (IBM UP) © 2010 IBM Corporation
  • 7. Big Business is Big: Forbes Global 2000  Totals: Largest Publically Traded Businesses – $36 trillion in revenues (45% of 2011 WW GDP) – $2.64 trillion in profits – $149 trillion in assets – $37 trillion in market value – Employ 83 million people worldwide (~1% of 2011 WW Population)  Sectors: – Financial (478), Oil & Gas (131)  Nations – US (524), Japan(258) IBM University Programs World Wide (IBM UP) © 2010 IBM Corporation
  • 8. Bi g Bus i ne s s : W t ’ s Hot ? Ana l yt i c s , Da t a ha Sc i e nt i s t s ‱ For each industry the journey consists of a series of steps along a path of competencies to reach a smarter outcome for organizations ‱ The power to pull together many sources of data in real time to source actionable insights and optimize clients’ business ‱ Revenue IBM generated from Analytics solutions grew 16% from 2010 Through to 2015, more than 85% of Fortune 500 organizations will fail to exploit ‘big data’ for competitive advantage --Gartner Predictions 2012 8 IBM GMU External Relations 2012 IBM GMU External Relations 2012
  • 9. IBM GMU External Relations 2012
  • 10. T-shaped professionals depth & breadth Ready for Life-Long-Learning Ready for Teamwork Ready to Help Build a Smarter Planet Many cultures Many disciplines Many systems (understanding & communications) BREADTH Deep in one discipline Deep in one system Deep in one culture DEPTH (analytic thinking & problem solving) SSME+D = Service Science, Management, Engineering + Design 10 IBM University Programs worldwide, accelerating regional development (IBM UPward) © 2012 BM Corporation
  • 11. A city is essentially a system of service systems—transportation, healthcare, public safety and education. To enable a Smarter City, IBM is working to improve the quality & efficiency of service systems and how they operate and function. 11 IBM GMU External Relations 2012 IBM University Programs worldwide, accelerating regional development (IBM UPward) © 2012 BM Corporation
  • 12. IBM University Programs worldwide, accelerating regional development (IBM UPward) © 2012 BM Corporation
  • 13. Four commandments for cities of the future: Eduardo Paes at TED2012 IBM University Programs worldwide, accelerating regional development (IBM UPward) © 2012 BM Corporation
  • 14. IBM University Programs worldwide, accelerating regional development (IBM UPward) © 2012 BM Corporation
  • 15. Smarter Cities Intelligent Operations Platform for Innovation IBM University Programs worldwide, accelerating regional development (IBM UPward) © 2012 BM Corporation
  • 16. Streetline: Instrumented-Interconnected-Intelligent IBM University Programs worldwide, accelerating regional development (IBM UPward) © 2012 BM Corporation
  • 17. Regional Competitiveness and U-BEEs: Where imagined possible worlds become observable real worlds http://www.service-science.info/archives/1056 novations Nation niversities/ “The future is already State/Province here (at universities), egions City/Region culus (Cambridge/UK) For-profits it is just not evenly ysics (Cambridge/UK) U-BEE mputer Science (Columbia/NY) distributed.” rosoft (Harvard/WA) Job Creator/Sustainer hoo (Stanford/CA) Hospital Cultural & University ogle (Stanford/CA) Medical Conference College ebook (Harvard/CA) Research Hotels K-12 “The best way to Non-profits Worker (professional ) Family (household) predict the future is to (inspire the next generation of students to) build it better.” U-BEEs = University-Based Entrepreneurial Ecosystems, City Within City IBM University Programs worldwide, accelerating regional development (IBM UPward) © 2012 BM Corporation
  • 18. A Framework for Global Civil Society  Daniel Patrick Moynihan said nearly 50 years ago: "If you want to build a world class city, build a great university and wait 200 years." His insight is true today – except yesterday's 200 years has become twenty. More than ever, universities will generate and sustain the world’s idea capitals and, as vital creators, incubators, connectors, and channels of thought and understanding, they will provide a framework for global civil society. – John Sexton, President NYU IBM University Programs worldwide, accelerating regional development (IBM UPward) © 2012 BM Corporation
  • 19. IBM’s Leadership Changes IBM has 426,000 employees worldwide 2011 Financials 22% of IBM’s revenue  Revenue - $ 106.9B in Growth Market  Net Income - $ 15.9B countries; growing at  EPS - $ 13.44 11% in 2011  Net Cash - $16.6B More than 40% of IBM’s workforce conducts business away from an office 55% of IBM’s Workforce IBM operates in 170 is New to the company in countries around the globe the last 5 years Number 1 in patent >100 acquisition in decade generation for 19 100 Years of Business consecutive years ; & Innovation in 2011 6,180 US patents awarded in 2011 The Smartest Machine On Earth 9 time winner of the 5 Nobel President’s National Laureates Medal of Technology & Innovation - latest “Let’s Build a Smarter Planet" award for Blue Gene Supercomputer IBM University Programs worldwide, accelerating regional development (IBM UPward) © 2012 BM Corporation

Hinweis der Redaktion

  1. Reference content from this presentation as: Spohrer, JC (2012) Strategies for PSM Funding. NPSMA Workshop Teleconference. Nov 9th, 2012.
  2.  NPSMA 3rd NATIONAL CONFERENCE 10:30-11:15 (MDT) Workshop Session 5 (Crystal I)
  3. Professional Science Master&apos;s Degrees Recognizing that traditional graduate-level science training may not be suitable for non-academic careers, the Alfred P. Sloan Foundation , in 1997, began to support master’s-level degree programs designed to provide science, technology, engineering, and mathematics (&quot;STEM&quot;) students with a pathway into science-based careers [1] . These Professional Science Master’s degrees combine a science or mathematics curriculum with a professional component designed to provide graduates with the necessary skills for a career in business, government, or nonprofit agencies. [2] Originally funding fourteen campuses, the Sloan Foundation expanded its support directly or indirectly to over fifty institutions, collectively offering over 100 different PSM programs.[1]. In 2005, the Foundation funded the Council of Graduate Schools to be an “institutional base for PSM growth, with the goal of making the degree a normal, recognized, widely accepted academic offering”[1]. In furtherance of this objective, the Sloan Foundation also provided support to found the National Professional Science Master’s Association, a professional organization of PSM directors and alumni intended to “provide a collective voice for PSM degree programs”.[3] In 2007, Congress passed the America COMPETES Act which placed special emphasis on improving America’s economic competitiveness by strengthening STEM education. The COMPETES Act specifically mentioned the importance of the PSM degree to the nation’s overall competitiveness.[4]. Additionally, a 2008 report issued by the National Research Council of the National Academies urged the continued expansion of the PSM degree. In 2009, the National Science Foundation, under the auspices of the American Recovery and Reinvestment Act, facilitated funding of twenty-two different PSM programs by appropriating funds for a Science Master’s program. Information from the KGI Web site. The Sloan Foundation and CGS have worked together since 2006 to institutionalize and promote the PSM degree, an innovative graduate degree designed to allow students to pursue advanced training in science or mathematics, while simultaneously developing workplace skills highly valued by employers. Over the past decade, the PSM has been embraced enthusiastically by the graduate education community in a strong effort to produce the kinds of science and engineering professionals needed to keep the U.S. globally competitive. In only five years since 2006, the PSM has expanded from about 80 programs to 245 at about 115 institutions. By fall 2011 new PSM enrollments in PSM programs around the country had increased to 1,700 and total PSM enrollments to about 5,500.  [For more details, see www.sciencemasters.com]
  4. IBM gathers statistics related to the five 6 R’s on 5000 universities world wide
 The best relations between IBM and universities involve what we call the five R’s – Research (or open collaborative research with a focus on grand challenge problems for business and society), Readiness (or skills), Recruiting (or jobs working on teams to building a smarter planet), Revenue (which is more and more about public-private partnerships that connect great universities and great cities), Responsibility (where IBM employees share their expertise, time, and resources with universities – including IBM guest lecturing in courses or judging student competitions), and Regions – newest and most important working with regional innovation ecosystems, in conjunction with our IBM Global Entrepreneurs program and SmartCamps
. About 15-20% of awards are in the analytics areas, and we see that growing to 25-33% this coming year and the future
. For more information: http://www.ibm.com/university Bay Area numbers
 300 fulltime hires in last five years 400 interns and co-ops students over 1000 employees who are alumni, between 2-10% executives over $3M in research and matching grant awards, over five times that in matching from government good customers of IBM
  5. GCG: Wang Ho for Victor Kuo (since 2010) IBM University Programs (IBM UP) has identified 30 major cities/universities around the world to be our focus in 2010. Of course, we work with over 5000 universities world wide, but nevertheless the focus on 30 cities and universities is important to create some exemplar programs and models
. By 2011 another 30 focus cities/universities will be added, and by 2012 we hope to have as many as 300 cities/universities that are partnering in the area of urban sustainable innovation or “Smarter Cities” 
. Primary: US: Boston, New York, Los Angeles, Bay Area/SF-SJ, Atlanta, Miami, Pittsburg, DC-Metro-Baltimore, Houston, Phoenix DV: Dublin, Toronto, London, Karlsruhe, Helsinki, Rome, Dubai, Singapore, Seoul, Tokyo, Melbourne, Porto Portugal EM: Mexico City, Rio De Janerio, Cairo, Duodomo/Dar Saleem, Istanbul, Moscow, India, Beijing, Manila, Bangkok Secondary: US: Detroit-AnnArbor, Philadelphia, Seattle, Denver, Cincinatti, Minneapolis, Chicago,Dallas, Rochester, Raleigh DV: Zurich, Calgary, Manchester-Cambridge, Madrid, Sydney, Paris, Johannesburg, Oslo, Riyadh, HongKong, Osaka EM: Saint Petersburg, Mumbai, Ho Chi Minh City, Buenos Aires, Sao Paolo, Quongzhou, Jordan, Shanghai, Bangalore, Lima Tertiary: US: DV: EM: Girija Cheruvu Texas Italy India Lilian NYC, Texas Japan, S. Korea China Dianne Fodell North Carolina (Raleigh), Boston, Pittsburg London, Helsinki Poland, Mexico, Croatia, Central America Transition 11/2010 Charles Rattan Kumar (ASEAN -&gt; Analytics) -&gt; Fionnie HM Goh (Singapore -&gt; ASEAN)
  6. I am interesting in building better models of the world – so need to model these giants

  7. This slides was created by IBM GMU External Relations For information or queries about this presentation please contact: Megan Rosier , Manager, GMU External Relations – [email_address] Karen Davis , Director, GMU External Relations – [email_address]
  8. This slides was created by IBM GMU External Relations For information or queries about this presentation please contact: Megan Rosier , Manager, GMU External Relations – [email_address] Karen Davis , Director, GMU External Relations – [email_address]
  9. T-shaped people are ready for Teamwork – they are excellent communicators, with real world experience, and deep (or specialized) in at least one culture, one discipline and one systems area, but with good team work skills interacting with others who are deep in other cultures, disciplines and systems areas. Also, T-shaped professionals also make excellent entrepreneurs, able to innovate with others to create new technology, business, and societal innovations. T-shaped people are adaptive innovators, and well prepared for life-long learning in case they need to become deep in some new area
 they are better prepared than I-shaped people, who lack the breadth. Therefore, IBM and other public and private organizations are looking to hire more of this new kind of skills and experience profile – one that is both broad and deep.. These organizations have been collaborating with universities around the world to establish a new area of study known as service science, management, engineering, and design (SSMED) – to prepare computer scientists, MBAs, industrial engineers, operations research, management of information systems, systems engineers, and students of many other discipline areas – to understand better how to work on multidisciplinary teams and attack the grand challenge problems associated with improving service systems

  10. This slides was created by IBM GMU External Relations For information or queries about this presentation please contact: Megan Rosier , Manager, GMU External Relations – [email_address] Karen Davis , Director, GMU External Relations – [email_address]
  11. Photo: http://blog.ted.com/2012/02/29/four-commandments-for-cities-of-the-future-eduardo-paes-at-ted2012/
  12. What are the largest and smallest service system entities that have the problem of interconnected systems? Holistic Service Systems like nations, states, cities, and universities – are all system of systems dealing with flows, development, and governance. =============\\ Nations (~100) States/Provinces (~1000) Cities/Regions (~10,000) Educational Institutions (~100,000) Healthcare Institutions (~100,000) Other Enterprises (~10,000,000) Largest 2000 &gt;50% GDP WW Families/Households (~1B) Persons (~10B) Balance/Improve Quality of Life, generation after generation GDP/Capita Quality of Service Customer Experience Quality of Jobs Employee Experience Quality of Investment-Opportunities Owner Experience Entrepreneurial Experience Sustainability GDP/Energy-Unit % Fossil % Renewable GDP/Mass-Unit % New Inputs % Recycled Inputs
  13. http://www.nyu.edu/about/leadership-university-administration/office-of-the-president/redirect/speeches-statements/global-network-university-reflection.html
  14. Sources http://en.wikipedia.org/wiki/IBM#cite_note-10K-0 http://www-03.ibm.com/press/us/en/pressrelease/33341.wss http://www.fiercecio.com/press-releases/ibm-reports-2010-fourth-quarter-and-full-year-results-nyse-ibm-q4