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Presentation Silver Marketing: The State of Play in Asia Prepared for:  SICEX 2008 Date:   11 January 2008
Table of Contents 5 Key Survey Findings i. 15 Case Studies of Silver Marketing in Asia iii. 21 Key Take-aways iv. 12 Issues in Silver Marketing ii. Page Topic
B2B Customer  Decision Dynamics Market Sizing & Segmentation Competitor Analysis Channel Research &  Value-chain Analysis  Country Research Price  Analysis Holistic  Market  Environment  Research  (MER) Business  Partner  Selection Spire Research and Consulting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Rising Silver Hair Segment Aging populations are tomorrow’s business opportunity ,[object Object],[object Object],Source: US Census Bureau
Research Methodology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Existence of Silver-Hair Marketing Strategy in Asia 77% of MNCs interviewed currently do not have a marketing strategy targeted at the Asian silver-hair segment * The silver-hair market refers to senior citizen consumers aged 50 and above.
Plans to Strengthen Silver-Hair Marketing Strategy Among the MNCs that currently have a silver-hair marketing strategy, 79% plan to strengthen these marketing efforts in the future
Intention to develop Silver-Hair marketing strategy  within the next 5 years (overall) 35% of MNCs that currently do not possess a silver-hair marketing strategy recognise a greater need for such a strategy in the medium-term (next 3 to 5 years).  35% 65% 7% 93%
Breakdown of Industries by Existence of  Silver Marketing Strategy Most MNCs in the ICT industry have no Silver strategy. * The ‘Others’ category includes MNCs providing security services, advertising, and education & training services.
Industries with Greatest Benefit from Growth of  Silver Market  The healthcare industry is perceived to be the greatest beneficiary of Silver market growth
Country Markets with Greatest Potential for Silver Strategies Japan and China are perceived to offer the greatest opportunities for Silver strategies
Issues in  Silver Marketing
[object Object],[object Object],[object Object],Why so little interest in Asia’s Silver segment? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],Issues in Silver marketing ,[object Object],[object Object],[object Object],[object Object],[object Object]
Case Studies of  Silver Marketing in Asia  Insert relevant picture
Healthcare Best World ,[object Object],Source: Spire Research and Consulting analysis of primary interview with Best World, secondary research  ,[object Object],[object Object],[object Object],[object Object]
High-Calcium Milk Powder Fonterra ,[object Object],[object Object],[object Object],[object Object],[object Object],Source: Fonterra and US Dairy Export Council, 2000 ,[object Object],[object Object],[object Object],[object Object],[object Object]
Special Mobile Phones NTT DoCoMo ,[object Object],[object Object],Source: NTT Docomo, 2003 ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],Tailored Tours Dynasty Travel ,[object Object],[object Object],[object Object],Source: Secondary data Commonwealth Travel Services Corporation (CTC)   ,[object Object],[object Object]
[object Object],[object Object],Best Practices for winning in Asia’s Silver arena ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Take-aways  Insert relevant picture
How will Asia’s Silver segment be served in future? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 

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Silver Marketing: The State of Play in Asia

  • 1. Presentation Silver Marketing: The State of Play in Asia Prepared for: SICEX 2008 Date: 11 January 2008
  • 2. Table of Contents 5 Key Survey Findings i. 15 Case Studies of Silver Marketing in Asia iii. 21 Key Take-aways iv. 12 Issues in Silver Marketing ii. Page Topic
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  • 6. Existence of Silver-Hair Marketing Strategy in Asia 77% of MNCs interviewed currently do not have a marketing strategy targeted at the Asian silver-hair segment * The silver-hair market refers to senior citizen consumers aged 50 and above.
  • 7. Plans to Strengthen Silver-Hair Marketing Strategy Among the MNCs that currently have a silver-hair marketing strategy, 79% plan to strengthen these marketing efforts in the future
  • 8. Intention to develop Silver-Hair marketing strategy within the next 5 years (overall) 35% of MNCs that currently do not possess a silver-hair marketing strategy recognise a greater need for such a strategy in the medium-term (next 3 to 5 years). 35% 65% 7% 93%
  • 9. Breakdown of Industries by Existence of Silver Marketing Strategy Most MNCs in the ICT industry have no Silver strategy. * The ‘Others’ category includes MNCs providing security services, advertising, and education & training services.
  • 10. Industries with Greatest Benefit from Growth of Silver Market The healthcare industry is perceived to be the greatest beneficiary of Silver market growth
  • 11. Country Markets with Greatest Potential for Silver Strategies Japan and China are perceived to offer the greatest opportunities for Silver strategies
  • 12. Issues in Silver Marketing
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  • 15. Case Studies of Silver Marketing in Asia Insert relevant picture
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  • 21. Key Take-aways Insert relevant picture
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Hinweis der Redaktion

  1. 1. Levels of market segmentation Buyers have unique needs and wants => each is potentially a market segment. Some companies serve customers/clients individually (e.g. in the aerospace industry, insurance industry), some serve larger number of smaller buyers => complete segmentation is practical.  Market can the segmented at different levels. Mass marketing Very popular in the past century. Henry Ford: We could have the car in any color as long as it is black. Today, Coca-Cola still maintains this approach (“For everyone”) Creates the largest potential market => economies of scale => lower costs => lower selling prices Today the world mass market has changed, making it more difficult for mass marketing (working women, single parents, baby boomers, etc)  hard to create a single product or program that appeals to every one. Also the proliferation of distribution channels and ad. Media (super markets, hyper markets, online shopping, specialty shops, etc) + bombard of messages of various media (TV, radio, press, tel, internet, etc)  mass marketing is dying!? (ii) Segment marketing Better meet customer needs: GM designs specific models for different income groups. Can market more efficiently: targeting its products/services, channels and communications programs toward only consumers that it can serve best and most profitably. Can market more effectively: fine tuning products, prices and programs to the needs of carefully designed segments. (iii) Niche marketing A niche is a more narrowly defined groups, usually identified by a segment into sub segments or by defining a group with a distinctive set of traits that might seek a special combinations of benefits. E.g.: the utility vehicles segment = light-duty pick up trucks + sport utility vehicles + 
 Niches are smaller and attract only a few competitors. Customers are willing to pay for a price premium because niche marketers know their market so well. Niching offers smaller companies an opportunity to compete by focusing their limited resources on serving niches that are not attractive to larger competitors. Niching is the trend !  Quotes: Companies will have to niche or be niched/ there is no market today for products that every body likes a little, only for products that somebody likes a lot. (iv) Micro marketing Local marketing: tailoring brands and promotions to the needs and wants of local customer groups (cities, neighborhood, even specific stores). Can drive up production costs because of reduced economy of scale Can create logistic problems The brand image might be diluted Good when different regions have profound differences in demographics and lifestyles. Meet retailers’ need more because they want fine-tuned product assortments for their neighborhood to increase the originality of the shop.
  2. Long-term implications – slower growth as less labor and somewhat less consumption, government deficits (since they’re slashing taxes) and higher interest rates
. 21-24% of the population are aged >50 in China, Korea, Taiwan, Thailand & Singapore (30% in Australia & Hong Kong) But big business opportunity
  3. Explore most important reason for each segment – see whether there are any difference or are they all similar?