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Beyond the Buzzwords: Implementing End-to-End SharePoint Governance and Compliance
Beyond the Buzzwords: Implementing End-to-End SharePoint Governance and Compliance
Beyond the Buzzwords: Implementing End-to-End SharePoint Governance and Compliance
Beyond the Buzzwords: Implementing End-to-End SharePoint Governance and Compliance
Business
Matters

SharePoint
Doesn’t
Matter
Business
Outcomes

GOVERNANCE

Governance is the set of
policies, roles, responsibilities, and processes
that guide, direct, and control how an
organization's business divisions and IT teams
cooperate to achieve business goals.

Service
Delivery
Design

People

Business
Outcomes

Process

Develop

People

Define

Deploy

Policy

Process
Policy

Modify

Manage
Measure

Service
Delivery
Manage innovation
business need

solution

Manage change
Manage operations
Beyond the Buzzwords: Implementing End-to-End SharePoint Governance and Compliance
Beyond the Buzzwords: Implementing End-to-End SharePoint Governance and Compliance
Question

Identifies

What are we trying to achieve?

Outcomes

Why does it matter?

Business Value

To whom does it matter?

Politics

How do we know it worked?

Metrics
Establish channels to identify need
Assign responsibility for analyzing need
Define business need
Beyond the Buzzwords: Implementing End-to-End SharePoint Governance and Compliance
Question

Identifies

What is the business need?

Benefit

Can it be delivered today?

Suitability

What would it take to deliver?

Cost

What could go wrong?

Risk
Establish processes to determine feasibility
Assign roles & responsibilities
Document business case for solution

Approve the business case
Beyond the Buzzwords: Implementing End-to-End SharePoint Governance and Compliance
Delegate

Define the solution

Design the solution

Define

Deploy

Design

Develop the solution

Deploy the solution
Delegate to operations

Develop
Determine how you will progress through “The D’s”
Assign responsibilities for project management
Business
Outcomes

Information
Classification

Functional
Preferences

Information
Architecture

Functional
Design

Information
Management
Standards

Information
Management
Policies

Information
Management
Architecture

Technical
Considerations

Service
Management
Policies

Service
Architecture

Project Constraints
Budget, Timeframe, Resources
Establish policy
Identify scopes and controls that enforce policy
Farm

Zone

Web App

Content DB
Site collection
Site
Tenancy

List / Library
[Folder]
Item / Document

Service App
Farm

Farm

TEAMS

TEAMS

Content DB

Project B

Scope

Control

Site collection

Project A

Control

Content DB

Site collection

Scope

Scope
(Top Level Site)

Control
Establish policy
Identify scopes and controls that enforce policy
Measure cost of enforcement
vs. risk of non-enforcement: The Two ROI’s™

Document the risk
Bubble up the risk
Define

Business
Outcomes

Information
Classification

Functional
Preferences

Information
Architecture

Functional
Design

Information
Management
Standards

Information
Management
Policies

Information
Management
Architecture

Technical
Considerations

Service
Management
Policies

Service
Architecture

Project Constraints
Budget, Timeframe, Resources

Design
Business
Outcomes

Functional
Preferences

Technical
Considerations
Project Constraints
Budget, Timeframe, Resources
Business
Outcomes

Information
Classification

Functional
Preferences

Technical
Considerations
Project Constraints
Budget, Timeframe, Resources

Information
Architecture
Business
Outcomes

Information
Classification

Functional
Preferences
Information
Management
Standards

Information
Management
Policies

Technical
Considerations
Project Constraints
Budget, Timeframe, Resources

Information
Architecture
Business
Outcomes

Information
Classification

Functional
Preferences
Information
Management
Standards

Information
Management
Policies

Technical
Considerations

Service
Management
Policies
Project Constraints
Budget, Timeframe, Resources

Information
Architecture
Business
Outcomes

Information
Classification

Information
Architecture

Information
Management
Standards

Information
Management
Policies

Information
Management
Architecture

Technical
Considerations

Service
Management
Policies

Service
Architecture

Functional
Preferences

Project Constraints
Budget, Timeframe, Resources
Business
Outcomes

Information
Classification

Functional
Preferences

Information
Architecture

Functional
Design

Information
Management
Standards

Information
Management
Policies

Information
Management
Architecture

Technical
Considerations

Service
Management
Policies

Service
Architecture

Project Constraints
Budget, Timeframe, Resources
Business
Outcomes

Information
Classification

Functional
Preferences

Information
Architecture

Functional
Design

Solicited

Derived
Information
Management
Standards

Information
Management
Policies

Information
Management
Architecture

Technical
Considerations

Service
Management
Policies

Service
Architecture

Project Constraints
Budget, Timeframe, Resources

Decision track-back
Business
Outcomes

Information
Classification

Functional
Preferences

Information
Architecture

Functional
Design

Information
Management
Standards

Information
Management
Policies

Information
Management
Architecture

Technical
Considerations

Service
Management
Policies

Service
Architecture

Project Constraints
Budget, Timeframe, Resources
Service
Management
Policies

n
io
at ion
rm at
fo fic
In assi
Cl

l
na s
tio ce
nc en
Fu efer
Pr

Information
Management
Architecture
Technical
Considerations

n
io
at e
ur
rm ct
fo te
In chi
l
Ar
na
tio n
nc ig
Fu Des
n
io t
at en
rm m re
fo ge tu
In ana itec
M ch
Ar
ice re
rv tu
Se itec
n
ch
io t
Ar
at en
rm m
fo ge s
In ana licie
t
M Po
ice n
rv me
es
Se age ies
ts rc
in ou
an lic
ra s
M Po
st Re
on e,
t C am
ec fr
oj e
Pr , Tim
t
ge

Information
Management
Policies

d
Bu

Information
Management
Standards

l
ca ns
ni tio
ch ra
Te ide
ns
Co

n
io t
at en
rm m s
fo ge rd
In ana da
n
M Sta

Design

Functional
Design
Functional
Preferences

Information
Architecture
Information
Classification
Business
Outcomes

s
es s
sin me
Bu tco
Ou

Define

Service
Architecture
Project Constraints
Budget, Timeframe, Resources

http://tiny.cc/danholmearchitecturevideo
Beyond the Buzzwords: Implementing End-to-End SharePoint Governance and Compliance
Delegate

Define the solution
Design the solution
Develop the solution

Define

Refine

Deploy
Release

Design
Revisit

Revise

Deploy the solution
Delegate to operations

Develop
Define the solution
Design the solution
Develop the solution

Deploy the solution
Delegate to operations

Delegate
Develop in iterations
Project management keeps things on track
Business
Outcomes

Outcomes
Business value
Politics
Metrics

Benefit
Suitability
Cost
Risk

Information
Classification

Functional
Preferences

Information
Architecture

Functional
Design

Information
Management
Standards

Information
Management
Policies

Information
Management
Architecture

Technical
Considerations

Service
Management
Policies

Service
Architecture

Project Constraints
Budget, Timeframe, Resources
Beyond the Buzzwords: Implementing End-to-End SharePoint Governance and Compliance
Development
Test

Staging
Production

Application deployment and revisions
Customization deployment and revisions
Content deployment / content publishing
Establish application lifecycle management

Establish lifecycle management for
customizations & content
Beyond the Buzzwords: Implementing End-to-End SharePoint Governance and Compliance
Embed the user
Market the solution
Train and message
why
how
what else
www.sharepoint-videos.com
www.sharepointshepherd.com
Beyond the Buzzwords: Implementing End-to-End SharePoint Governance and Compliance
Document

Measure

Identify

Automate

• Inputs (Requests)
• Outputs (Changes)
• Operational
Procedures

• SLAs Achieved
• Costs of
Operations

•
•
•
•

• PowerShell
• Third Party Tools
• ROI & ROI

Time Consuming
Complex
Critical
Compliant
Document operational procedures
Measure cost of operations
Automate procedures
9. Manage the Portfolio
Portfolio Management
Catalog
•
•
•
•

Solutions
Specifications
Policies
Changes

Monitor

Evaluate

Current state

Does current state
match the
specifications of the
solutions in place?

Trigger
Establish a service catalog
Monitor services
Evaluate services
Trigger review of service operating outside spec
Beyond the Buzzwords: Implementing End-to-End SharePoint Governance and Compliance
Define the solution
Design the solution
Develop the solution

Deploy the solution
Delegate to operations
Do it again!
Define
Modify

Design

Measure

Develop

Manage

Deploy
Define
Modify

Design

Measure

Develop

Manage

Deploy

Business Need

Business Need

Business Need

Business Need
Beyond the Buzzwords: Implementing End-to-End SharePoint Governance and Compliance
Design

People

Business
Outcome

Process

Develop

People

Define

Deploy

Policy

Process
Policy

Modify

Manage
Measure

Service
Delivery
presentations
articles
books
governancevideo
architecturevideo

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