Knowing oneself is very important as it is the platform to knowing someone else; knowing them will help you manage and better appreciate them.

1. EMOTIONAL INTELLIGENCE:
A key to Organizational productivity
Presentation delivered at Fosad Consulting Ltd Gbemisola Sowunmi

2. OUTLINE
• Activity 1
• Group discussion & views
• What is EI
• The Beginning
• Competencies & components of EI
• The EI Chart
• Summary
• conclusion

3. ACTIVITY 1
Identify the following emotions

4. What is E I?
• Emotion is a conscious mental reaction or a
psycho physiological experience of an
individual’s state of mind.
• Intelligence is the abilities for abstract
thought, understanding, communication,
reasoning, learning planning and solving
problems.
• Emotional intelligence (EI) is therefore the
ability to recognize your own feelings and
that of others, and the ability to motivate
yourself and others, as well as to manage
your own emotions and those of others.

5. ACTIVITY 2
Your boss comes into the
office and raises his voice at
you for something you have
done or something you did
not do, how will you handle
it?
1. Exchange words with him
2. Keep quite and let peace
reign
3. Resign your appointment

6. THE BEGINNING
About 90% of the difference
between outstanding and
average leaders is linked to
Emotional intelligence.
“EI” is twice as important as IQ
and technical Expertise
combined, and is four times as
important in terms of overall
Success.

7. COMPETENCES OF EI
• Self Awareness
• Self Management
• Social Awareness
• Social Skills

8. COMPONENTS OF EI
1) Self Awareness (cornerstone of EI)
i. Emotional awareness
ii. Accurate self-assessment
iii. Self confidence
2) Self Regulation (self management)
i. Self control
ii. Trustworthiness: (maintaining standards)
iii. Conscientiousness
iv. Adaptability: (Flexible)
v. Innovativeness

9. Component Contd.
3) Self Motivation (facilitating the attainment of goals )
i. Achievement drive
ii. Commitment
iii. Initiative: (opportunities)
iv. Optimism
4) Empathy
i. Work out conflict
ii. Build consensus
iii. Mediate conflict between others
iv. Exhibit effective interpersonal communication skills
v. Articulate the thought of a group
vi. Ability to influence others directly or indirectly

10. Component Contd.
vii. Build trust
viii. Build support teams
ix. Make others feel good
x. Sought out by others for advice and support
5) Social Awareness
i. Empathy
ii. Service orientation
iii. Developing others
iv. Leveraging diversity
v. Political awareness

11. Component Contd.
6) Social Skills
i. Influence
ii. Communication
iii. Leadership
iv. Change catalyst
v. Conflict management
vi. Building bonds
vii. Collaboration and
cooperation
viii. Team capabilities

12. EMOTIONAL INTELLIGENCE CHART
What I Observe
What I do
Personal Self
Self Awareness
Competence Management
Social Social
Competence Relationship
Awareness
Management

13. Could this be You?

14. SUMMARY
• Know your emotions
• Manage your emotions
• Motivate yourself
• Manage relationships

15. CONCLUSION
If your emotional abilities aren’t in hand, if you
don’t have self awareness, if you are not able to
Manage your distressing emotions, if you can’t
have empathy and have effective relationships,
Then no matter how smart you are, you are not
going to get very far.
- Daniel Goleman