MEASURING SOCIAL IMPACT

Workshop at ‘Journey into the Unknown’ Exeter, June 23 rd 2010 Measuring Social Value Donald Ritchie Strategy and Impact Advisor National Council for Voluntary Organisations

Workshop outline ,[object Object],[object Object],[object Object],[object Object],[object Object]

So, what is ‘value’ … ? ,[object Object],[object Object],[object Object],Value = the sum of all the specific impacts and experiences created by your organisation or project

Full Value ,[object Object],[object Object],[object Object],[object Object],[object Object]

The Full Value Approach Beneficiaries Who is affected Others Experience Value Type Impact Primary Impacts Secondary Impacts Primary Experiences Secondary Experiences

What you can ‘do’ with Value ,[object Object]

What you can ‘do’ with Value ,[object Object],[object Object]

What you can ‘do’ with Value ,[object Object],[object Object],[object Object]

What you can ‘do’ with Value ,[object Object],[object Object],[object Object],[object Object]

What you can ‘do’ with Value ,[object Object],[object Object],[object Object],[object Object],[object Object]

What you can ‘do’ with Value ,[object Object],[object Object],[object Object],[object Object],[object Object],You may need evidence to do these You may need to measure your social value But … do avoid ‘ just-in-case’ evidence collection

What is Social Return on Investment? ,[object Object],[object Object],[object Object],[object Object]

About Social Return on Investment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Seven principles of SROI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Six stages of an SROI process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Stage 3: evidencing outcomes Stakeholder Outcome Indicator Data collection Unemployed person Gets & maintains work Whether in work after 12 months Annual postal survey plus follow up Local authority Increase in recycling Amount of waste going to landfill LA monitoring of amount of waste Participant with health problems Improved health ,[object Object],[object Object],[object Object],Six month review with keyworker Disabled young person Reduced isolation Frequency of social contact with friends Teachers’ report

Stage 3: giving outcomes a value Outcome Indicator Possible proxies Gets & maintains work Whether in work after 12 months Net wages Increase in recycling Amount of waste going to landfill Cost of landfill charges Improved physical health ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Reduced isolation Frequency of social contact with friends ,[object Object],[object Object]

Using financial proxies enables you to: ,[object Object],[object Object],[object Object],[object Object]

A final thought about measuring value ,[object Object]

Exercise: rethinking your value ,[object Object],[object Object],[object Object],[object Object],[object Object]

MEASURING SOCIAL IMPACT

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MEASURING SOCIAL IMPACT