1. SPEAKING AND LISTENING SKILLS in communication

3. Kanivarasi

4. Muruganidhi

5. Prudhvi raj

6. Sooraj R 1st Year, MBA, DMS, SOM, PU.

8. Necessary to developing good listening and effective speaking skills.

9. It has been an integral part of everyone’s personal development.NEED

10. Information cannot be effectively received, transferred or exchanged without using good communication skills.

11. SPEAKING “A wise man reflects before He speaks; a fool speaks, and then reflects on what he has uttered.” - French Proverb.

13. Remain calm and courteous.

14. Speak loud enough.

15. Speak with a logical sequence.

16. Learn to be comfortable in front of others.

18. Be friendly and cordial.

19. Call people by name.

20. Paraphrase questions you are asked to make meanings clear.

22. Don’t Swear.

23. Don’t Lose your poise.

24. Don’t Take things personally.

27. Listening enough to catch what the speaker is saying.

28. Understanding

29. It happens when you take what you have heard and understand it in your own way.

30. Judging

32. To understand effectively.

33. To enhance clarity.

35. Be interested.

36. Keep an open mind Listen for the main ideas.

37. Listen critically.

38. Resist Distraction.

40. Don’t interrupt the speaker.

41. Don’t allow distractions.

42. Don’t appear judgmental.

43. Don’t look bored.

45. Let the speaker finish before you begin to talk.

46. Listen for main ideas.

47. Ask questions.

49. THANK YOU