3. 4
Cloud Requires a New Approach to Management
Traditional IT Management
Applications & Infrastructure tightly
coupled into vertical stacks, creating
multiple silos
Business Agility Suffers Greater Flexibility = Agility
Cloud Management
Abstraction of applications from
infrastructure, with policy-based
coordination & automation
Cloud Infrastructure
4. 5
VMware’s Approach: More Automation than Management
Simplifies
Management
by
Increasing
Automation
Embedded and
Integrated Intelligence
Brings Teams and
Processes Together
Convergence
Visibility and Control, to
Run IT Like a Business
Business-Level
Metrics
IT as a Service
5. 6
Business-like ?
Competency
Does the job well, delivers
what was agreed to …
Credibility
Shows good judgment,
makes effective decisions …
Contribution
Aligns to objectives, makes
a difference …
6. 7
Is IT Speaking the Language of Business?
I’ll increase
sales by 6% or
$35M.
I’ll reduce
COGS by $5M
annually.
I’ll increase sales
leads 30% and generate
a pipeline of $70M.
CFO
VP Supply
Chain
VP Sales
CMO
CIO
•Sales budget
•Logistics budget
•Marketing
budget
•IT budget
I have
$20M extra budget.
What can you do
for me?
I’ll build another
data center which will
give us 40% more
compute power.
7. 8
Changing the Conversation
• IT finds its own savings
• IT budget enhanced
• IT shifts from KTLO to innovation
• IT is now transformational
Cost Risk while Service Quality Innovation
We’ll
reduce annual costs by
$6M, reduce risk in
outsourcing by 20%,
increase service quality by
15% and apply savings to a
new CRM system.
8. 9
Change the BusinessRun the Business
Business
Deliver a Profit
IT
Difficult to articulate IT
value
Inconsistent service
quality
No insight into service
costs
The CIO Crunch
CIO
Competency? Contribution?Credibility?
9. 10
Would it help if you could …
Detect “bad” code
Ensure business
transactions
Troubleshoot slow applications Drill into the
“cost of
service”Decrease TTM for
new apps
Develop “what-if”
scenarios
Govern vendor
performance and spend
Manage
service levels
IT
Difficult to articulate IT
value
Inconsistent service
quality
CIO
No insight into service
costs
Competency ContributionCredibility
Provision rapidly
and efficiently
Intelligently
automate operations
management
Proactively manage
performance
Gain visibility across
the infrastructure
10. 11
Introducing the New Management Suites
vFabric
Application
Management
Suite
VMware IT
Business
Management
Suite
vCenter
Operations
Management
Suite
Simplify
management in
virtual and hybrid
cloud environments
and accelerate the
journey to IT as a
Service
IT Financial Management, Service
Level Management, Vendor
Governance
New capabilities from Digital Fuel
acquisition
Simplified application provisioning
and performance management
Optimized for Spring-based Java
applications on vCloud Director
Enhanced integration of
performance, capacity and
configuration management
New application discovery &
dependency mapping capability
12. 13
vCenter Operations Management Suite
vCenter Operations Management Suite
What does it deliver?
• Integrated and highly automated performance,
capacity and configuration management
• Operations management console that
integrates with 3rd party solutions
• Continuous compliance analysis and
remediation
Why is it unique?
• Patented analytics self learn “normal” in a
dynamic environment
• Integrated approach converges disciplines
• Designed for vSphere and built for Cloud but
extensible to legacy solutions
13. 14
vCenter Operations Management Suite
Detect “bad” code
Ensure business
transactions
Troubleshoot slow applications Drill into the
“cost of
service”Decrease TTM for
new apps
Develop “what-if”
scenarios
Govern vendor
performance and spend
Manage
service levels
IT
Difficult to articulate IT
value
Inconsistent service
quality
CIO
No insight into service
costs
Competency ContributionCredibility
Provision rapidly
and efficiently
Intelligently
automate operations
management
Proactively manage
performance
Gain visibility across
the infrastructure
15. 16
Cloud is driving aggressive innovation in Apps, Infrastructure!
1
Application teams Infrastructure teams
A forward-looking large enterprise
1. Applications developed within a matter of days with new frameworks,
need to be deployed quickly into modern hybrid clouds!
2. Applications need to scale dynamically in an elastic cloud environment
Application Modernization Infrastructure Modernization
16. 17
But do enterprises have “cloud-ready” deployment automation tools ?
1
Application teams Infrastructure teams
Enterprises have 3 BIG CHALLENGES!
App Release
17. 18
Challenge 1 – Legacy Deployment & Configuration tools
Application teams
Infrastructure teams
A forward-looking large enterprise
1. Little to no automation, 1 size fits-all process & schedule driven
2. Not cloud-aware. Tight dependencies with infrastructure
3. Deployments typically take a planned effort of weeks or more
Deployment & Configuration?
Application Release teams
cachedatabasemessaging
appserver appserver appserver
load balancer
worker
load balancer
1
18. 19
Challenge 2 – Proliferation of Middleware, OS
1
Application teams
Infrastructure teams
A forward-looking large enterprise
1. Too many combinations of VM templates, scripts
2. Post deployment compliance headaches
3. Environment readiness for middleware adding to deployment time
Middleware, OS – Standardization, Collaboration, Policy-based enforcement?
cachedatabasemessaging
appserver appserver appserver
load balancer
worker
load balancer
Application Infrastructure teams
2
19. 20
Challenge 3 – Disconnected Application Operations
Application teams
Infrastructure teams
A forward-looking large enterprise
1. Not all deployments get automatically discovered by the monitoring system
2. Long troubleshooting cycles for bad app code/deployments
3. Lengthy capacity planning process, with little to no auto scaling capabilities for apps
Run-time application management?
Application Operations team
cachedatabasemessaging
appserver appserver appserver
load balancer
worker
load balancer
3
20. 21
What is AppDirector 1.0?
AppDirector automates application deployments on hybrid clouds,
specifically on VCD 1.5
vCloud Director 1.5
Application Stack
Applications
Custom or Packaged
App binaries, config
.war, .jar, .tar, .zip etc
Middleware, OS
App servers, messaging, web
servers, databases, operating
systems, load balancers, etc
21. 22
Simplified & Portable Application Blueprints
Standardized logical application
deployment topologies
Simple and intuitive drag and drop user
interface for application architects
Designed for applications running in
dynamic cloud environments.
Standardized application structure,
software components, dependencies,,
configurations, policies for simple &
complex apps
Agile, standard repeated deployments
Portable across hybrid clouds
Overview
Benefits
22. 23
Standardize Deployment Settings using Deployment Profiles
Separation of logical and deployment
related information
Deployment profiles are collection of
deployment settings for different
deployment environments
Standardize on cloud templates, network,
cluster sizes, application property
configurations and execution plans
Portability of blueprints across clouds
Lock down configuration properties and
values for regulated apps and environments
Repeatable deployments into environments
with standard deployment settings
Easy identification of config drifts between
environments
Overview
Benefits
23. 25
Rich Catalog of Standardized Supported OS, Middleware
Rich out of the box OS and Application
Infrastructure (middleware)
Includes VM templates with Operating
systems, with optional pre-installed
software
Includes dynamically installable scripted
software
Quickly gets IT to standardize on “cloud-
ready” OS and Application Infrastructure
components
Accelerates standardized application
deployments into cloud
Overview
Benefits
24. 27
Automated and Orchestrated Provisioning
Intelligent system automation from
application blueprint into deployment
execution plan
Extensibility via custom scripts and tasks
in execution plan for 3rd party callouts
and system integrations
Flexible choice between complete
automation and orchestrated provisioning
based on application and deployment
environments
Integration with existing systems such as
release automation tools for deployment
process, notifications
Customizable in-guest security patching of
software in regulated environments
Overview
Benefits
25. 29
Integrated with vFabric Application
Performance Management
Applications can be pre-instrumented
with AppInsight & Hyperic agents
Deployed Applications monitored by
vFabric APM for topology, metrics, and
remediated for scale and other actions
Integrated active application management for
deployed applications
Remediation actions for scale in/out/up/down
of applications via vFabric APM
Overview
Benefits
Integrated Active Application Management
26. 31
Application Management
“By 2015, more than 50% of enterprises will need
capabilities beyond those delivered by the current APM tools
to manage a complex and dynamic infrastructure and
application environment.”
“By 2015, less than 50% of the current APM vendors will
transition their products to manage the new complex and
dynamic environment that will emerge.”
27. 32
In three years time….
Current APM tools will meet the needs of less than half of
enterprises
Less than half of APM vendors will be ready for cloud
28. 33
WS
OS
AS
OS
AS
OS
DB
OS
JMS
OS
Network, Transaction Monitoring
Monitors the performance of the Application from the business point of view –
How long does it take a transaction to go through – Latency, Usage, Throughput.
Application Infrastructure Monitoring
Monitors application infrastructure (middleware) and collect thousands of metrics
in all Application tiers – Web, App, Messaging, DB, OS etc..
CPU
Memory
Disk
Threads
Connections
…
Thread Pool
JDBC Pool
No. of JVM
Wait time
No of
connections
Disk queue
length
Code Monitoring
Instruments the application code to easily detect “bad code”
that impacts application performance
Application Performance Management
WS
OS
WS
OS
AS
OS
AS
OS
DB
OS
myweb.com
Spring
Servlets
Spring
Servlets
Queue Size
Enqueue count
29. 34
Single Pane of Glass - Applications Dashboard
Consolidated
dashboard
presenting an
overall health view
Key application
oriented KPIs to
provide full visibility
30. 35
Auto Generated Topology Map
Automatically detect
application
components
and relationships
Dynamically pick
up business transactions
and provide them with
health scores
Visualize health on
each component
of the app
31. 36
Code Drill Downs From the Change Info in the Graph
Monitor transactions from the backend all the way to the DB
Provide deep dive into the code level to detect “Bad code”
37. 42
Would it help if you could …
Detect “bad” code
Ensure business
transactions
Troubleshoot slow applications Drill into the
“cost of
service”Decrease TTM for
new apps
Develop “what-if”
scenarios
Govern vendor
performance and spend
Manage
service levels
IT
Difficult to articulate IT
value
Inconsistent service
quality
CIO
No insight into service
costs
Competency ContributionCredibility
Provision rapidly
and efficiently
Intelligently
automate operations
management
Proactively manage
performance
Gain visibility across
the infrastructure
39. 44
How ITBM Works
Correlation
Engine
Visual Designer
IT Costing,
Billing/Chargeback,
Budgeting/Forecasting,
Cost Optimization
Performance,
Financial,
Relationship
Governance
Processes
Auto Discovery
nLayers…
Business Apps
SAP, Oracle, …
IT Monitoring
HPOV, BMC …
Help Desk
Remedy, Clarify …
CMDB
Atrium, Tideways …
Additional Data
Log Files, Web Forms …
Workflow
Reporting
Alerts
Contracts
Dashboards
Cost Models
Service
Agreements,
Contracts
Service Portfolio
& Catalog
Reports
40. 45
360o Degree Visibility for Fact-Based Decisions
VMware Capabilities
• Consumption tracking – Capture consumption
data from all sources
• Powerful cost modeling – Build service cost
models with OOB templates
• Bill of IT – Provide financial transparency in
the language of the business
• Budget & Forecasting – Bottoms-up and top-
down planning; variance analysis
• Benchmarking – Compare actual service
costs against industry average
Benefits
• Improved IT transparency to business
• Budget accountability
• Fact-based transformation decisions
41. 46
Cost and Service Optimization
VMware Capabilities
• Smart Data Loading enables connecting,
cleaning, validation and association of data
from ERP, databases, etc.
• Best practices for various maturity stages
• Experienced PSO and partners to help
implement the journey
• Chargeback Manager collects consumption
data for all things cloud
• Benchmarks to learn, compare from
industry as you implement new services
Benefits
• Automated data collection with accuracy
• Track and reinvest savings and
communicate value to business
• Make informed justifiable new business
decisions
Where are you today? Where do you want to be?
Go on an informed and tested journey
Model “What-If” scenarios to see optimization impact
42. 47
Communicate IT Value in Business Language
VMware Capabilities
• Publish Bill of IT in dollars, services,
business units
• Show metrics that matter:
• Top users by business service
• Top business services by IT cost
• Top budget overrun by IT business services
• Top budget overrun by users (BUs)
• Trending of IT services
• Show SLA agreements and performance
reports
Benefits
• Enhanced IT transparency and accountability
• Fact-based conversations enhance IT
credibility
• Business sees IT as partners, and feels IT is
listening
43. 48
Manage Business Expectations
VMware Capabilities
• Visually define, negotiate, and revise IT quality,
operational, and value commitments
• Create workflows to orchestrate commitments
• Perform service level monitoring
• Receive automated alerts for an SLA, OLA, KPI
• Generate and distribute formatted monthly service
reports and booklets
Benefits
• IT transparency and accountability enhanced
• Business sees IT as partners, and feels IT is
listening
• Fact-based conversations enhance IT credibility
• Identify and prevent potential SLA breaches
Service Level Management Workflow
44. 49
Would it help if you could …
Detect “bad” code
Ensure business
transactions
Troubleshoot slow applications Drill into the
“cost of
service”Decrease TTM for
new apps
Develop “what-if”
scenarios
Govern vendor
performance and spend
Manage
service levels
IT
Difficult to articulate IT
value
Inconsistent service
quality
CIO
No insight into service
costs
Competency ContributionCredibility
Provision rapidly
and efficiently
Intelligently
automate operations
management
Proactively manage
performance
Gain visibility across
the infrastructure
45. 50
vCenter Operations
Management
Suite
Want to be “business like” ? VMware can help
IT
Articulate IT value
Consistent service
quality
CIO
Insight into service
costs
Competency ContributionCredibility
vFabric Application
Management Suite
IT Business
Management
Suite
