Softweb Solutions created the application Eagle Eye for Stamps.com which successfully fulfilled this mission.

1. NET BASED MAILING
SERVICES
COST COMPARISON
TOOL
SHIPPING RATES
CALCULATOR
PRINTING SHIPPING
LABELS
Background
Stamps.com is the leading provider of
Internet-based postage services. The
company gives users the ability to buy and
print USPS-approved postage directly from
the user’s computer. It serves nearly 500,000
customers who have so far printed over $3
billion worth of postage using Stamps.com.
Photostamps, a popular Stamps.com service,
is a patented product from Stamps.com that
allows users to create stamps based on their
own photos or by choosing a licensed image.
Stamps.com is a publicly traded company
listed on the NASDAQ.
SAVINGS REPORT
Case Study
A Cost Comparison Tool for Users of an
Internet-based Postage Services Provider
Challenges
Stamps.com has a partnership with USPS for its Internet-based postage services. This
means that Stamps.com registers a sale only when consumers select USPS as their
shipping provider. In the current, highly competitive shipping business, Stamps.com
cannot afford to lose out on customers who choose other shipping companies.
Stamps.com had to prove to customers that USPS offers a better deal than its main
competitor - UPS. The only way to do this was to give consumers the option of doing a
price comparison whenever they are going to ship any package or letter.
Solutions
Softweb Solutions created an application for Stamps.com called“Eagle Eye”that works as
a cost comparison tool. It runs side-by-side with UPS WorldShip. WorldShip is a freight
costs calculator created by UPS for its customers. When the user inputs data into UPS
WorldShip to print a shipping label, Eagle Eye will automatically use that data to compare
both the UPS and applicable USPS shipping rates and display the potential cost savings.
Eagle Eye does this by matching the data entered in WorldShip with the USPS shipping
rate database. If the data is changed in WorldShip, Eagle Eye will automatically make
adjustments to reflect the resulting changes in USPS rates. The Eagle Eye window is
present right next to the UPS WorldShip software.
The application also has additional options such as the ability to send certified mail,
generate a return receipt, buy USPS insurance, buy registered mail and choose the collect
on delivery option. Users can even request a postage refund through the application.
The main menu of the app has the following categories:
Buy PostageO HistoryO RefundsO
SavingsO SettingsO HelpO

2. Summary
Stamps.com, the leading Internet-based
postage services provider, has a partnership
with USPS based on which it offers its
customers shipping services. To show to its
customers that USPS offers the best shipping
rates, Stamps.com needed an application
that would display an accurate comparison
of USPS and UPS rates. Softweb Solutions
created the application Eagle Eye for
Stamps.com which successfully fulfilled this
mission.
Contact Information
Softweb Solutions
2531 Technology Drive, Suite 312,
Elgin, Illinois 60124
US Toll Free Number: 1-866-345-7638
Email: info@softwebsolutions.com
www.softwebsolutions.com
Case Study
Technologies Used
Architecture: MVP Design Pattern
Language: C# .Net Desktop
Service: USPS Service Integration
Operating System: Windows
Languages Support: English
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Business Benefits
Stamps.com is able to attract more customers using this comparison toolO
The company can lure UPS customers to its services with this applicationO
Filing for refund claims is easier now for customers of Stamps.comO
Users can easily print USPS shipping labels directly through the Eagle Eye interfaceO
Eagle Eye makes tracking easy with its“Savings Report”feature that stores all
information
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