Trends in Software Outsourcing: Best Practices
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Presentation showcasing best practices in software outsourcing: selecting a vendor, applying effective outsourcing strategy, managing risks, signing service level agreements.
![Table of Contents ,[object Object],critical factors business expectations relationship control success / failure ,[object Object],focusing on outcomes monitoring the development cycle ,[object Object],risk categories risks mitigations ,[object Object],goals & objectives performance measurement processes & practices knowledge/data transfer technology & services evolution client-vendor relationships www.softheme.com»Outsourcing to Softheme™Trends in Software Outsourcing: Best Practices](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
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Trends in Software Outsourcing: Best Practices
- 1. Trends in Software Outsourcing Best Practices www.softheme.com
- 10. receiving end-user feedback
- 11. converting it into new requirements / bug reports
- 12. tracking the status via:
- 13. reports
- 14. reviews
- 15. meetings www.softheme.com»Outsourcing to Softheme™Trends in Software Outsourcing: Best Practices
- 16. Managing risks www.softheme.com»Outsourcing to Softheme™Trends in Software Outsourcing: Best Practices
- 20. maintain formal specifications
- 21. receive and analyze reports
- 23. timeliness
- 25. introduce incentives and penalties
- 27. automated tools for tracking task
- 29. knowledge transfer within the teamsmanage risks measure control adjust utilize www.softheme.com»Outsourcing to Softheme™Trends in Software Outsourcing: Best Practices
- 31. all vital terms and conditions should be reflected in the Service Level Agreement
- 32. take into account known issues
- 33. be clear on the assumptions you are making www.softheme.com»Outsourcing to Softheme™Trends in Software Outsourcing: Best Practices
- 35. agree on a clear performance metrics
- 36. choose pricing model which reflects performance improvement
- 37. introduce incentives for ideas and solutions which result in performance improvements
- 38. include penalties
- 39. Defining processes and practices:
- 40. make sure the processes and procedures are flexible enough
- 41. business specific aspects should be taken into account when defining processes www.softheme.com»Outsourcing to Softheme™Trends in Software Outsourcing: Best Practices
- 43. the mitigation strategy in case the team member leaves should be in place
- 45. access to logs, backup policies
- 46. modular access to the project data
- 47. access levels defined for every team member www.softheme.com»Outsourcing to Softheme™Trends in Software Outsourcing: Best Practices
- 49. new technologies on the market
- 50. a need in newer equipment
- 51. training on new technology trends
- 52. reviewing the pricing model www.softheme.com»Outsourcing to Softheme™Trends in Software Outsourcing: Best Practices
- 54. possible changes and improvements on both sides
- 55. additional costs :
- 56. training
- 57. meetings
- 58. effective collaboration model:
- 59. onsite and offsite team structure
- 60. equipment
- 61. need in new services www.softheme.com»Outsourcing to Softheme™Trends in Software Outsourcing: Best Practices
- 62. Thank you! Questions???->info@softheme.com 2010 | Softheme Team | Kyiv, Ukraine | Software Outsourcing Solutions www.softheme.com»Outsourcing to Softheme™