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14 dec tim rainey
- 1. Channel Shifting How to get people to do it online and save you money 2010 Tim Rainey Tameside MBC SOCITM Conference
- 3. CHAPTER 2 Why bother?
- 4. Visitors
- 5. Costs
- 6. CHAPTER 3 What is it all about?
- 8. marketing
- 10. MAKE a LIST
- 12. CHAPTER 4 How do you do it?
- 20. CHAPTER 5 You got to have a system!
- 21. Visits to Customer Services over last 7 years Website visits in last 12 months 614,583 2,488,738
- 22. More people visit our website in 3 months than visited our face-to-face centres in the last 7 years Fact
- 23. 85% of the UK population owns a mobile phone Access via a mobile device has increased 6 fold in 12 months Fact
- 24. By 2020 the mobile device will be the worlds primary connection to the Internet Fact
- 25. Cost of each face-to-face visit £8.70
- 26. Cost per website visit 5p
- 27. Saving if we channel shift 10% £67,107.80
- 28. £15,725 Reality
Hinweis der Redaktion
- Total number of pages printed excluding schools and some outstations Includes MFD’s and Digiprint Based on 3500 emplyees this means: 5195 per person per year 100 pages per week 20 pages per day for every member of staff (exl schools) End-to-end the pages printed would stretch around the earth.
- The 45% duplex printing saved 402 each year
- The 45% duplex printing saved 402 each year
- The 45% duplex printing saved 402 each year
- To date 45% od printing is done duplex – It is not standard setting for everyone!
- Equates to a 67,107.80 saving – we could save as much again if everyone used duplex
- This is the salary of Anthony Garlick – a Gardener with our District Assemblies. He has worked with Tameside for many years and like his colleagues has helped make Tameside regional In Bloom winners 6 times in a row and this we won the national in bloom award.