A few weeks ago when Google updated to its mobile search algorithm to favor mobile-friendly pages, many worried about the impact on their website searchability and the lasting effects on their businesses.
In this presentation, we look at the opportunities the updates present for brands in the longer term.
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Social@Ogilvy Briefing: Mobilegeddon...or is it?
1. âMobilegeddonâ⌠or is it?
A Briefing: What Googleâs Algorithm Change Really Means for Brands
MAY 1, 2015
2. 2
Mobilegeddon
âThe problem is that building great
experiences is everyoneâs responsibility
and nobodyâs job.â
-Reuben Steiger
When it comes to Mobile, Google is here to change that.
3. 3
What Happened?
On April 21, 2015 Google made a major update to its mobile search
algorithm which will change the order in which websites are ranked when
users are searching on their phones.
The algorithm will prioritize mobile-friendly or âmobile optimizedâ
sites in search results â non mobile-friendly websites will be demoted.
Results on desktop or tablet will not be affected.
Why is this happening?
An imbalance needed to be corrected. Approximately 50% of 18-34 year
olds see mobile as their âgo-toâ screen, and smartphones and tablets
combined now account for 60 percent of all online traffic, up from 50
percent a year ago, according to comScore.
Weâre past the mobile tipping point, and most sites are not optimized.
Essentially, the algorithm change is Googleâs way of forcing organizations
to deliver a better mobile experience for users that reflects the surge of
searches done on smartphones.
âMobilegeddonâ⌠or is it?
Google has a history of flexing
its tech giant muscles to nudge
the industry towards improved
technology. In its latest update,
Google is using its mobile
search results to move
everyone in the direction it
wants them to go.
- WIRED
â
â
4. 4
What does âMobile-Friendlyâ Mean?
âMobilegeddonâ⌠or is it?
A page is eligible for the âmobile-friendlyâ label if Googleâs bots can see
your site like the âaverage user,â meaning:
â˘âŻ Your site avoids software not common on mobile devices, like flash.
â˘âŻ The Googlebot can easily crawl your Javascript, CSS and image files.
â˘âŻ Content loads quickly and sizes to the screen so users don't have to
scroll horizontally or zoom.
â˘âŻ Uses text that is readable without zooming.
â˘âŻ App interstitials are not disruptive and flow during natural transitions.
â˘âŻ For example: use an HTML banner, do not block the user
from completing essential tasks.
â˘âŻ All video content is playable.
â˘âŻ Links are far enough apart so that the correct one can be easily
tapped.
â˘âŻ No faulty redirects.
â˘âŻ Outside links point to mobile optimized content (vs. desktop-
optimized). Sample search result
How do I check
if my site is
mobile friendly?
See page 8!
5. 5
What does it mean for brands?
â˘âŻ Mobilegeddon is the realization that marketers
can no longer ignore mobile as an integral brand
touch point.
â˘âŻ If your site is not mobile friendly, you simply are
not staying competitive. In theory, your traffic will
increase if your site is optimized for mobile and
decrease if it isnât.
â˘âŻ For companies with large digital footprints,
microsites, apps, and webpages, it will now be
essential to add mobile as part of your larger
brand standards and campaign planning.
â˘âŻ Itâs a great opportunity to your rethink your
brand experiences.
âMobilegeddonâ⌠or is it?
What will change, Exactly?
â˘âŻ The updated algorithm will prioritize mobile
optimized websites in mobile search results
across all languages worldwide. Therefore,
some sites will turn up less often if they
arenât as easy to read or use on mobile
phones.
What Mobilegeddon Will Change
â˘âŻ Desktop and tablets will not be affected by
the updated algorithm.
â˘âŻ AdWords ads will not be impacted.
What Mobilegeddon Will Not Change
6. What do I do next?!?
Read on for check lists to guide you through.
7. 7
Use the following checklists to guide you through what to do:
Whatâs next?
âMobilegeddonâ⌠or is it?
ASAP Ongoing Redesign
8. 8
Hereâs how to get started: Unlike Googleâs previous algorithm updates, websites can upgrade their âmobile-
friendlinessâ in real time to improve rank position in mobile search results.
â˘âŻ Test your website with the Google Mobile-Friendly Test to see if your site meets Googleâs expectations of
mobile-friendly. See your Mobile usability report, which highlights major mobile usability issues across your
entire site, not just select pages.
â˘âŻ Try it out by searching to see if and where your company is showing up in mobile search results.
â˘âŻ Test your page speed on Googleâs Page Speed Insights tool - it will give you more info about how your site
loads on mobile.
â˘âŻ Understand your current mobile traffic trends. Where are most users coming from? Where are they dropping
off? Use this data to help prioritize your webpages. Google just released a new feature that provides much more
detail on traffic.
â˘âŻ Focus on mobile optimizing your most important and/or heavily trafficked pages until you can perform a more
complete redesign. The algorithm makes its assessment on a page-by-page basis, meaning that if only part of
your site is mobile-optimized, those pages wonât be negatively impacted by the ones that arenât.
Whatâs next: Hereâs what to do as soon as possible
âMobilegeddonâ⌠or is it?
Note: Google's Mobile Usability Report and new data tools are only accessible within Google Webmaster Tools which require you to validate that you are
the site owner. You access them with the same login as your Google Analytics account after you've activated Webmaster Tools. This works for site owners
who have access to those tools, but the Mobile Tester and Page Speed test are open to any URL (test your competitors!).
ASAP
9. 9
Focus on Content: While itâs critical to address a websiteâs mobile environment by Googleâs standard, itâs equally as
important to address it well and abide by your own brand standards. User-centric mobile sites should deliver concise,
relevant content as quickly as possible â with as few clicks and as little scrolling as possible. Below are a few best
practices to consider on an ongoing basis.
â˘âŻ Use short concise headlines: Mobile devices mean less screen space. Keep headlines short and concise so
users can easily read them.
â˘âŻ Ensure links are far enough apart: Keep in mind touch screen navigation when including links in mobile
content. Ensure links are far enough apart so users donât accidentally click on the wrong one.
â˘âŻ Front load important content: Understand what content is most important to your user and show that content
first.
â˘âŻ Make calls-to-action prominent: Users reading your content on a mobile device are likely on the go. Make
calls-to-action prominent within your content so readers donât need to scroll endlessly to find what theyâre
looking for.
Whatâs next: Consider these on an ongoing basis
âMobilegeddonâ⌠or is it?
Ongoing
10. 10
Now is a great opportunity to rethink your brand experience: If you are considering a redesign, the
following topics are worth revisiting, as the shift towards mobile has changed the dialogue around each of these
topics.
â˘âŻ Revisit the âmobile versus appâ conversation.
â˘âŻ Think simple. Simple responsive site design will load faster and allow your users to find, share, and link to
your content more easily. It also meanâs Googleâs bots will be able to crawl and index your siteâs content
faster and more efficiently.
â˘âŻ Take this opportunity to reassess your audience and fully understand how they use mobile. How has the
user journey or purchase process changed?
â˘âŻ Allocate time and budget for prototyping and mobile usability tests on the back end as part of fully
understanding the above.
â˘âŻ There are many platforms which allow you to evaluate an experience or product by assigning tasks to a
specific user base and evaluating how they complete it.
â˘âŻ This process helps identify usability problems, collect qualitative and quantitative data, and determine
the participantâs satisfaction.
Whatâs next: What to do if youâre ready for a redesign
âMobilegeddonâ⌠or is it?
Redesign
11. What else has this stirred
up?
Spotlight on the local search opportunity.
12. 12
Mobile is transforming the consumer journey from fewer big
moments to a series of what Google has dubbed âmicro-
momentsâ. These local searches with immediate intent have
skyrocketed.
Why does this matter?
80% of local searches are mobile. Searches with words like
ânear meâ or âclosestâ have risen 34x since 2011, doubling within
the past year.*
Local Searches Convert More Often
â˘âŻ 50% of consumers who conduct a local search on a
smartphone visit a store within a day, vs. 34% on desktop/
tablet. This number jumps to 60% for Millennials.
â˘âŻ 18% of these searches lead to purchase (vs. 7% of non-local
searches).
What are Local Search Results and Why do they Matter?
âMobilegeddonâ⌠or is it?
Redesign
What are Local Search Results?
Organic
Local
Organic
Paid
13. 13
Donât forget to think about paid, organic AND local search.
What should you do?
Optimize for local search: If your business has a local element, remember to
optimize your mobile content for local search. Once you have the basics covered,
focus on the following:
â˘âŻ Work to acquire local reviews.
â˘âŻ Ongoing on-page SEO (keyword research and refining).
â˘âŻ Local link-building: comment on local blogs, guest blog on local/niche
blogs, etc. to achieve authority links from locally relevant domains.
Manage your local listing to be found by customers across Google, no matter
what device they are on:
â˘âŻ Claim your Google My Business page.
â˘âŻ Ensure that your name, address, and phone number (NAP) are included
consistently on every page.
â˘âŻ Embed a Google map with your business marker on your landing page.
â˘âŻ Make sure store information is updated (address, phone number, image,
hours)
What to do to Optimize for Local Search:
âMobilegeddonâ⌠or is it?
Redesign
15. 15
âMobilegeddonâ⌠or is it?
While many people worried about the changes âMobilegeddonâ would bring about, turns out itâs
just the catalyst to help brands fully adapt to the already mobile-centric consumer base.
âMobilegeddonâ is nothing to panic about as long as you take the steps outlined in this briefing,
including:
Itâs a helpful nudge to push brands into the mobile-friendly age.
ASAP
â˘âŻ Test your site for mobile
friendliness and page speed.
â˘âŻ Understand your current
mobile trends.
â˘âŻ Focus on mobile optimizing.
Ongoing
â˘âŻ Use short, concise headlines.
â˘âŻ Ensure links are far enough apart.
â˘âŻ Front load important content.
â˘âŻ Make important calls-to-action.
Long-term Redesign
â˘âŻ Revisit the âmobile versus appâ
conversation.
â˘âŻ Think simple.
â˘âŻ Take this opportunity to reassess
your audience
â˘âŻ Allocate time and budget for
prototyping and mobile usability tests
16. 16
Thanks.
Questions? Thoughts?
Lindsey Brylow, Account Executive â Digital Strategist
lindsey.brylow@ogilvy.com
Monica Ceballos, Senior Account Executive â Digital Strategist
monica.ceballos@ogilvy.com
Amy Brown, Vice President â Digital Strategist
amy.brown@ogilvy.com
Learn more on the Social@Ogilvy blog: social.ogilvy.com/thinking