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Apple vs Android - Customer Service September 13, 2011 www.socialnuggets.net 1 Apple's Customer Service Gets a Thumbs Up, while Android Tablets get a Thumbs down for Customer Service Customer Service is a critical feature that comes into play when comparing tablets from the top platfroms- Android and Apple. An analysis of the online conversations related to customer satisfaction of these tablets revealed interesting information. Apple has a steep edge over Android in this area. It was measured using conversations discussing after-sales support, user guides, and warranty . Read more...
Apple vs Android - Customer Service September 13, 2011 www.socialnuggets.net 2 Click on the image for more information
Need more insights? September 13, 2011 www.socialnuggets.net 3 Connect With SocialNuggets Website: http://socialnuggets.net/ Facebook: http://facebook.com/socialnuggets Twitter: http://twitter.com/socialnuggets Phone: +1 408 496 9930 About SocialNuggets: SocialNuggets proactively collects social media data, cleans it, categories it, analyzes it and then makes it available to its customers in the Consumer Electronics industry so that they can derive insights to make better decisions. 4677 Old Ironsides Drive,  Suite 450, Santa Clara,  CA 95054, USA

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Apple vs Android - Customer Service

  • 1. Apple vs Android - Customer Service September 13, 2011 www.socialnuggets.net 1 Apple's Customer Service Gets a Thumbs Up, while Android Tablets get a Thumbs down for Customer Service Customer Service is a critical feature that comes into play when comparing tablets from the top platfroms- Android and Apple. An analysis of the online conversations related to customer satisfaction of these tablets revealed interesting information. Apple has a steep edge over Android in this area. It was measured using conversations discussing after-sales support, user guides, and warranty . Read more...
  • 2. Apple vs Android - Customer Service September 13, 2011 www.socialnuggets.net 2 Click on the image for more information
  • 3. Need more insights? September 13, 2011 www.socialnuggets.net 3 Connect With SocialNuggets Website: http://socialnuggets.net/ Facebook: http://facebook.com/socialnuggets Twitter: http://twitter.com/socialnuggets Phone: +1 408 496 9930 About SocialNuggets: SocialNuggets proactively collects social media data, cleans it, categories it, analyzes it and then makes it available to its customers in the Consumer Electronics industry so that they can derive insights to make better decisions. 4677 Old Ironsides Drive, Suite 450, Santa Clara, CA 95054, USA