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SOCIALMEDIA.ORG/SUMMIT2013ORLANDO
Building brand journalism
capabilities
HOLLY POTTER
KAISER PERMANENTE
DECEMBER 9–11, 2013
Building Brand Journalism Capabilities
Holly Potter
Vice President, Brand Communication
Media Consumption is Changing
The Pew Research Center’s for Excellence in Journalism. The State of the News Media 2012 http://stateofthemedia.org/
OR
Those who use only
a desktop/laptop
for digital news
Those who use a
smartphone OR a
tablet for news
Those who use both
a smartphone AND
a tablet for news
More Devices, More Reliance on Social Media
67% 39%
59 24
41 9
Percent who follow
Facebook news links
Percent who follow
Twitter news links
2
New Data: More Mobile, More News
For Many, Mobile Means More News
New users who said that since getting their tablet they

Spend more time
with news 31%
Turn to new
sources for news 31%
Are adding to the
news they consume 43%
Based on weekly tablet news (N=810) users. Icons from the Noun Project.
Pew Research Center’s Project for Excellence in Journalism in collaboration with The Economist Group
3
Newsroom Workforces are Dwindling
4
— Scoop Nisker
“If you don’t like the news, go out
and make some of your own”
5
Taking Advantage of the Trends: share.kp.org
6
Desktop | Laptop
Tablet – Vertical Orientation
Handset
Handset
Navigation
System
Tablet - Navigation System
Responsive Design
7
Multichannel Communications Platform
News and Press Releases
Features Stories
Blogs
Podcasts
Social Channel
Grant Information and Reporting
Corporate Information
8
Operating Like a Newsroom
9
Strong Traffic Since Launch
Data: September 12 through November 30, 2013
875,872
PAGE VIEWS
227,493
VISITORS
19%
FROM MOBILE
DEVICES
3.85
PAGES/VISITS
0.93%
BOUNCE RATE
10
Foundation for Multifaceted Storytelling
11
social
blog feature
coverage
press
release
share
In Practice: Our Response to Typhoon Haiyan
12
social
blog feature
coverage
press
release
share
11/22/13
From Vivian Reyes, MD: Update
from the Field – Cebu, Philippines
11/19/13
Disaster Response: One Health
Organization’s Perspective
11/25/13
Kaiser Permanente Pledges $1
Million for Typhoon Haiyan Relief
and Recovery Efforts
11/25/13
San Francisco Business Times:
Kaiser Pledges up to $1 Million for
Typhoon Haiyan Relief
Kaiser Permanente @KPShare 11 Nov
Our thoughts are with the people of the Philippines affected by Typhoon
#Haiyan. Pls follow @RedCross for opportunities to help them.
Thank you
Holly Potter | share.kp.org | @htpotter
13
SOCIALMEDIA.ORG/SUMMIT2013ORLANDO
Learn more about past and
upcoming events
DECEMBER 9–11, 2013
SOCIALMEDIA.ORG/EVENTS

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Building brand journalism capabilities, presented by Holly Potter

  • 1. SOCIALMEDIA.ORG/SUMMIT2013ORLANDO Building brand journalism capabilities HOLLY POTTER KAISER PERMANENTE DECEMBER 9–11, 2013
  • 2. Building Brand Journalism Capabilities Holly Potter Vice President, Brand Communication
  • 3. Media Consumption is Changing The Pew Research Center’s for Excellence in Journalism. The State of the News Media 2012 http://stateofthemedia.org/ OR Those who use only a desktop/laptop for digital news Those who use a smartphone OR a tablet for news Those who use both a smartphone AND a tablet for news More Devices, More Reliance on Social Media 67% 39% 59 24 41 9 Percent who follow Facebook news links Percent who follow Twitter news links 2
  • 4. New Data: More Mobile, More News For Many, Mobile Means More News New users who said that since getting their tablet they
 Spend more time with news 31% Turn to new sources for news 31% Are adding to the news they consume 43% Based on weekly tablet news (N=810) users. Icons from the Noun Project. Pew Research Center’s Project for Excellence in Journalism in collaboration with The Economist Group 3
  • 6. — Scoop Nisker “If you don’t like the news, go out and make some of your own” 5
  • 7. Taking Advantage of the Trends: share.kp.org 6
  • 8. Desktop | Laptop Tablet – Vertical Orientation Handset Handset Navigation System Tablet - Navigation System Responsive Design 7
  • 9. Multichannel Communications Platform News and Press Releases Features Stories Blogs Podcasts Social Channel Grant Information and Reporting Corporate Information 8
  • 10. Operating Like a Newsroom 9
  • 11. Strong Traffic Since Launch Data: September 12 through November 30, 2013 875,872 PAGE VIEWS 227,493 VISITORS 19% FROM MOBILE DEVICES 3.85 PAGES/VISITS 0.93% BOUNCE RATE 10
  • 12. Foundation for Multifaceted Storytelling 11 social blog feature coverage press release share
  • 13. In Practice: Our Response to Typhoon Haiyan 12 social blog feature coverage press release share 11/22/13 From Vivian Reyes, MD: Update from the Field – Cebu, Philippines 11/19/13 Disaster Response: One Health Organization’s Perspective 11/25/13 Kaiser Permanente Pledges $1 Million for Typhoon Haiyan Relief and Recovery Efforts 11/25/13 San Francisco Business Times: Kaiser Pledges up to $1 Million for Typhoon Haiyan Relief Kaiser Permanente @KPShare 11 Nov Our thoughts are with the people of the Philippines affected by Typhoon #Haiyan. Pls follow @RedCross for opportunities to help them.
  • 14. Thank you Holly Potter | share.kp.org | @htpotter 13
  • 15. SOCIALMEDIA.ORG/SUMMIT2013ORLANDO Learn more about past and upcoming events DECEMBER 9–11, 2013 SOCIALMEDIA.ORG/EVENTS