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Overqualified Candidates: To Hire or Not?
7 Key Points to Consider
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                                                               Overqualified Candidates:
                                                               To Hire or Not?
                                                               7 Key Points to Consider
                                                               As the economy struggles to stabilize and unemployment remains high,
                                                               recruiters and human resource managers have continued to see a trend
                                                               in the hiring process: more applications from overqualified candidates.

                                                               While a job requisition may require five years of experience, recruiters
                                                               are receiving plenty of applications from candidates with twice as much
                                                               work history – or more. Similarly, applicants with advanced degrees are
                                                               applying for jobs that only call for a bachelor’s degree.
       “When you hire the best and
                                                               Many in human resources are leery of hiring an overqualified candidate
       the brightest, by definition                            for fear the employee will be difficult to manage or leave as soon as a
       they have the skills and                                more attractive position comes along. And some hiring managers are
       abilities that exceed the                               reluctant to hire someone who has more skills and might outshine them
                                                               in the workplace.
       stated qualifications for
       the position.”                                          Don’t Disqualify Experience
                                                               Recruiters and HR managers who do hire overqualified candidates urge
       Len Costa,                                              their peers not to overlook these skilled professionals, citing these
       Windmill International                                  benefits of having an overqualified candidate on the team:

                                                                    1. More Flexibility – “Do we hire overqualified candidates?
                                                                       Yes!” exerts Len Costa, director of talent acquisition at
                                                                       Windmill International. The firm hires security-cleared
                                                                       candidates for government agency contracts with
                                                                       organizations including the Air Force, Transportation
                                                                       Security Administration (TSA), and NATO. “The term
                                                                       ‘overqualified’ is hugely misleading. If a person has skills
                                                                       that are applicable to other areas of our company, we
                                                                       can use those skills not only for the job they were hired
                                                                       to do, but also in the company at large. That makes
                                                                       the person flexible to us.” Costa says, “When you hire
                                                                       the best and the brightest, by definition they have the
                                                                       skills and abilities that exceed the stated qualifications
                                                                       for the position. So, naturally we have quite a few
                                                                       member-owners who exceed the position description
                                                                       requirements.”

                                                                       He notes that utilizing an overqualified candidate’s
                                                                       broader skill set doesn’t just benefit the company. “It also
D i c e • 4 1 0 1 N W U r b a n d a l e D r.
                                                                       engages the candidate and tells that person that we value
Urbandale, IA 50322
                                                                       them and their experience.”
w w w. d i c e . c o m • 1 . 8 0 0 . 9 7 9 . D I C E ( 3 4 2 3 )
Page 2                                                              2. Extra Motivation – When overqualified candidates join
                                                                       a team, they often inject a new energy into a group by
                                                                       sharing their skills and inspiring an existing team to
                                                                       “up their game.” They can also bridge the gap between
                                                                       employees and management says Cotton Phillips,
                                                                       service director for MurTech Consulting, LLC, which
                                                                       provides staffing services to Fortune 1000 companies
                                                                       and IT service companies. “The individual can provide
                                                                       balance between junior- and senior-level skill sets and the
                                                                       expertise can come from the team, not management. I
                                                                       think there’s a tremendous value there,” explains Phillips.

                                                                    3. More Value – When it comes to overqualified candidates,
                                                                       Costa says you often get more than you pay for. “When
                                                                       you’re hiring an overqualified candidate you shouldn’t
                                                                       overpay, but you may have to stretch and pay at the
                                                                       high end of the candidate’s range,” he says. “In return,
                                                                       you’re likely to get more bang for your buck because the
                                                                       candidate can inspire other team members, and has the
                                                                       additional skills and knowledge to move up quickly and
                                                                       help the organization grow.”
                                                               Onboarding – Make Extra Preparations
                                                               Even with all the potential benefits of hiring an overqualified candidate,
                                                               recruiters advise careful consideration during the hiring process and
                                                               extra preparation when you onboard them. To ensure you make the best
                                                               hire – whether the candidate is overqualified or not – take these factors
                                                               into consideration:
       “Someone’s resume can
       speak to many different                                      A. Conduct an Honest Interview – During the interview, ask
       aspects of the job, but what                                    the candidates directly about how they’ll handle their
       it really comes down to is                                      overqualification for the job. “With overqualified
                                                                       candidates it’s important to put all the cards on the table,”
       the individual and how they                                     says Phillips. “Early on we acknowledge to the candidate
       approach their work.”                                           that they’re overqualified. I also ask them to convince me
                                                                       as to why they want the job and I try to gauge whether
                                                                       they want the position for the right reasons.”
       Cotton Phillips,
       MurTech Consulting                                           B. Do a Personality Check – The fundamental rule of
                                                                       liking the person you hire still applies, even more so for
                                                                       overqualified candidates who already have the skills and
                                                                       education required. Ask yourself: Would you want to ride
                                                                       the elevator with this person each morning or share an
                                                                       office with him or her? “Someone’s resume can speak to
                                                                       many different aspects of the job, but what it really comes
                                                                       down to is the individual and how they approach their
                                                                       work,” says Phillips. “The person’s attitude and demeanor
                                                                       and how well they’ll fit into the work environment are still
                                                                       very important.”
                                                                    C. Set Clear Expectations – Some hiring managers may
                                                                       perceive overqualified candidates as threats, people
                                                                       who will try to use their additional knowledge and
                                                                       skills to change processes or take control, while other
                                                                       team members may resent the new employee’s extra
                                                                       experience. Management and Human Resources can
                                                                       alleviate some of those concerns early in the onboarding
                                                                       process by clarifying where and how the overqualified
                                                                       candidate fits into the organization and by being specific
D i c e • 4 1 0 1 N W U r b a n d a l e D r.                           about what his or her job parameters are.
Urbandale, IA 50322
w w w. d i c e . c o m • 1 . 8 0 0 . 9 7 9 . D I C E ( 3 4 2 3 )
Page 3                                                             D. Plan Ahead – Look around your organization for other
                                                                      opportunities to maximize an overqualified candidate’s
                                                                      skill set – then use them. “You would be amazed at the
                                                                      people who are multifaceted and have so many skills in
                                                                      an organization, but they go untapped. We do everything
                                                                      we can to tap those skills,” comments Costa. The more
                                                                      successful you are at challenging an overqualified
                                                                      employee, the better the chances your new employee
                                                                      will feel invested in your company and remain a strong
                                                                      contributor — even as the economy improves and other
                                                                      opportunities arise.

                                                               Takeaways
                                                               The next time a resume from an overqualified candidate comes across
                                                               your desk, don’t discard it. Remember: by conducting a thorough,
                                                               honest interview and adding a few extra steps to your onboarding
                                                               process, hiring an overqualified candidate can be one of your most
                                                               strategic hiring decisions.




D i c e • 4 1 0 1 N W U r b a n d a l e D r.
Urbandale, IA 50322
w w w. d i c e . c o m • 1 . 8 0 0 . 9 7 9 . D I C E ( 3 4 2 3 )

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Overqualified Candidates: To Hire or Not?

  • 1. Overqualified Candidates: To Hire or Not? 7 Key Points to Consider
  • 2. Page 1 Overqualified Candidates: To Hire or Not? 7 Key Points to Consider As the economy struggles to stabilize and unemployment remains high, recruiters and human resource managers have continued to see a trend in the hiring process: more applications from overqualified candidates. While a job requisition may require five years of experience, recruiters are receiving plenty of applications from candidates with twice as much work history – or more. Similarly, applicants with advanced degrees are applying for jobs that only call for a bachelor’s degree. “When you hire the best and Many in human resources are leery of hiring an overqualified candidate the brightest, by definition for fear the employee will be difficult to manage or leave as soon as a they have the skills and more attractive position comes along. And some hiring managers are abilities that exceed the reluctant to hire someone who has more skills and might outshine them in the workplace. stated qualifications for the position.” Don’t Disqualify Experience Recruiters and HR managers who do hire overqualified candidates urge Len Costa, their peers not to overlook these skilled professionals, citing these Windmill International benefits of having an overqualified candidate on the team: 1. More Flexibility – “Do we hire overqualified candidates? Yes!” exerts Len Costa, director of talent acquisition at Windmill International. The firm hires security-cleared candidates for government agency contracts with organizations including the Air Force, Transportation Security Administration (TSA), and NATO. “The term ‘overqualified’ is hugely misleading. If a person has skills that are applicable to other areas of our company, we can use those skills not only for the job they were hired to do, but also in the company at large. That makes the person flexible to us.” Costa says, “When you hire the best and the brightest, by definition they have the skills and abilities that exceed the stated qualifications for the position. So, naturally we have quite a few member-owners who exceed the position description requirements.” He notes that utilizing an overqualified candidate’s broader skill set doesn’t just benefit the company. “It also D i c e • 4 1 0 1 N W U r b a n d a l e D r. engages the candidate and tells that person that we value Urbandale, IA 50322 them and their experience.” w w w. d i c e . c o m • 1 . 8 0 0 . 9 7 9 . D I C E ( 3 4 2 3 )
  • 3. Page 2 2. Extra Motivation – When overqualified candidates join a team, they often inject a new energy into a group by sharing their skills and inspiring an existing team to “up their game.” They can also bridge the gap between employees and management says Cotton Phillips, service director for MurTech Consulting, LLC, which provides staffing services to Fortune 1000 companies and IT service companies. “The individual can provide balance between junior- and senior-level skill sets and the expertise can come from the team, not management. I think there’s a tremendous value there,” explains Phillips. 3. More Value – When it comes to overqualified candidates, Costa says you often get more than you pay for. “When you’re hiring an overqualified candidate you shouldn’t overpay, but you may have to stretch and pay at the high end of the candidate’s range,” he says. “In return, you’re likely to get more bang for your buck because the candidate can inspire other team members, and has the additional skills and knowledge to move up quickly and help the organization grow.” Onboarding – Make Extra Preparations Even with all the potential benefits of hiring an overqualified candidate, recruiters advise careful consideration during the hiring process and extra preparation when you onboard them. To ensure you make the best hire – whether the candidate is overqualified or not – take these factors into consideration: “Someone’s resume can speak to many different A. Conduct an Honest Interview – During the interview, ask aspects of the job, but what the candidates directly about how they’ll handle their it really comes down to is overqualification for the job. “With overqualified candidates it’s important to put all the cards on the table,” the individual and how they says Phillips. “Early on we acknowledge to the candidate approach their work.” that they’re overqualified. I also ask them to convince me as to why they want the job and I try to gauge whether they want the position for the right reasons.” Cotton Phillips, MurTech Consulting B. Do a Personality Check – The fundamental rule of liking the person you hire still applies, even more so for overqualified candidates who already have the skills and education required. Ask yourself: Would you want to ride the elevator with this person each morning or share an office with him or her? “Someone’s resume can speak to many different aspects of the job, but what it really comes down to is the individual and how they approach their work,” says Phillips. “The person’s attitude and demeanor and how well they’ll fit into the work environment are still very important.” C. Set Clear Expectations – Some hiring managers may perceive overqualified candidates as threats, people who will try to use their additional knowledge and skills to change processes or take control, while other team members may resent the new employee’s extra experience. Management and Human Resources can alleviate some of those concerns early in the onboarding process by clarifying where and how the overqualified candidate fits into the organization and by being specific D i c e • 4 1 0 1 N W U r b a n d a l e D r. about what his or her job parameters are. Urbandale, IA 50322 w w w. d i c e . c o m • 1 . 8 0 0 . 9 7 9 . D I C E ( 3 4 2 3 )
  • 4. Page 3 D. Plan Ahead – Look around your organization for other opportunities to maximize an overqualified candidate’s skill set – then use them. “You would be amazed at the people who are multifaceted and have so many skills in an organization, but they go untapped. We do everything we can to tap those skills,” comments Costa. The more successful you are at challenging an overqualified employee, the better the chances your new employee will feel invested in your company and remain a strong contributor — even as the economy improves and other opportunities arise. Takeaways The next time a resume from an overqualified candidate comes across your desk, don’t discard it. Remember: by conducting a thorough, honest interview and adding a few extra steps to your onboarding process, hiring an overqualified candidate can be one of your most strategic hiring decisions. D i c e • 4 1 0 1 N W U r b a n d a l e D r. Urbandale, IA 50322 w w w. d i c e . c o m • 1 . 8 0 0 . 9 7 9 . D I C E ( 3 4 2 3 )