This document discusses extending IBM Connections to create a social intranet for internal communications, employee relations, and custom applications. It describes how Eva Martínez implemented IBM Connections across the 3,200 employee Lapp Group. It then discusses using IBM Connections and the XCC extension to integrate internal communications and collaboration capabilities into a single platform. This allows different user groups like knowledge workers, internal communications, line of business managers, and others to access relevant content and collaborate more effectively across the organization.

1. Extend IBM Connections
to a Social Intranet with
Internal Communications,
Employee Relations and
Custom Applications
Eva Martínez
Lapp Holding AG
Felix Binsack
TIMETOACT GROUP

2. Extend IBM Connections to a Social Intranet with Internal
Communications, Employee Relations and Custom Applications
Eva Martínez is responsible for Human Resources for Global
Executives and International Assignments at Lapp Group, a 3,200
employee manufacturing organisation. She analysed requirements
for the new Intranet, secured management support, managed the
implementation, customization and the worldwide rollout of IBM
Connections throughout the Lapp Group.

3. Our Intranet before IBM Connections

4. Why Change our existing Intranet?
Bridging Regions
Bridging Projects
Bridging Generations
Bridging Departments

5. Peer-to-Peer Collaboration

6. Peer-to-Peer Collaboration

7. Peer-to-Peer Collaboration

8. LappNet –
Integrating Top-Down Communication and Peer-to-Peer Collaboration

9. “XCC revolutionized our Intranet entirely!
Now, relevant content can be populated
completely intuitive within seconds and is
globally accessible.
It is a real innovation.”

10. Extend IBM Connections to a Social Intranet with Internal
Communications, Employee Relations and Custom Applications
Felix Binsack
IBM Champion
Founder & CIO TIMETOACT GROUP
Inventor and Product Manager XCC
Im Mediapark 2, 50670 Cologne, Germany
+49 221 97343-0
felix.binsack@timetoact.de

11. Knowledge Workers…
Work out loud, share public if they can
Develop ideas and exchange opinions
Work in multiple communities
Use most apps incl. activities
Organize their work with IBM Connections
Knowledge Workers love IBM Connections,
but what about all the other employees…?

12. Knowledge Workers love IBM Connections, but…
Knowledge Workers are only a small minority in most companies.
Knowledge Workers alone can not sustain a Social Intranet.
Without a broad lobby Social Intranet projects have not enough
weight and are often delayed.
How can we gain more supporters for Social Intranet projects ?
Let’s look at the traditional Owners of the Intranet:
Internal Communications

13. Internal Communications…
Top Down / 1:n Communication
Approved Content / Binding Directives
Communication of Mgn. Ideas and Opinions
Important Information stays on Top
Pixel Perfect Layout
Has lot of valuable content.
Could win a lot of insight with IBM Connections.

14. How do you integrate
Internal Communications
and Collaboration ?

15. Internal Communications Knowledge Worker
„Employees have to be aware of our
priorities, strategy, values and important
news. Everything important must be
published on my platform. I do not care
about social as long as employees do not use
it as a propaganda platform. My content
needs to look great.“
„I do not care about the constant self praise.
I need Enterprise Social Software to get my
work done and stay in touch with my peers.
Social is great to develop ideas and
exchange opinions. My content must be
created fast and easy.“
Intranet Expectations differ…

16. Internal Communications and Collaboration / IT
Pretty and
colorful
Functional
and
integrated

17. Web Content Management
Top-Down Communication
Social Software
Peer-To-Peer Collaboration
Stagnating  Rapidly Growing
Top Down / 1:n Communication  Bottom Up / n:n Communication
Approved Content / Binding Directives  Unofficial Content
Communication of Mgn. Ideas and Opinions  Formation of Ideas and Opinions
Important Information stays on Top  Popular Information stays on Top
Dedicated Authors with Intense Training  User Generated Content (without Training)
Pixel Perfect Layout  Form Follows Function
Set as default Homepage by Policy  Set as default Homepage by Employee
"Management’s Intranet”  ”Employee’s Intranet”
Peer-To-Peer
Collaboration
Internal
Communi-
cations
The
Antipodes
of any
Intranet!

18. We evaluated Intranet strategies…

19. Focus on Internal
Communications
Intranet Strategies
Know
Focus on
Collaboration
Share
Side-By-Side
Communication
and Collaboration
Know
Share
Enhance
Communication
with Collaboration
See Appendix for a full overview of Intranet Strategies
Integrate
Communication
into
Collaboration

20. SPOTSingle Point of Truth
Different platforms
for Communication
and Collaboration
cause
• content
fragmentation,
overlap,
redundancy and
inconsistency
• author & user
confusion
• attention
fragmentation
• governance
problems.
With more
than one
platform
there CAN
NOT be a
Single Point
of Truth.

21. Separate Platforms for Communication and Collaboration Might Cause
Schizophrenia for Authors and Users

22. Positioning
XCC is an extension
for IBM Connections.
XCC leverages and utilizes
IBM Connections for authentication, authorization,
content storage, content approval, search, notification etc.
XCC enhances IBM Connections with classic Web Content
Management and Application Integration capabilities and thus
integrates the two antipodes of an intranet, i.e. peer-to-peer
collaboration with internal (top-down) communications.

23. Intranet Requirements
Know Share Do
Custom
Applications
Application
Integration
Social
Collaboration
Enterprise
Social Network
Internal
Communications
Web Content
Management

24. Intranet Requirements
Custom Applications
• Application Integration (Custom
Apps, Light Weight, Single Sign On)
• Application to Application
Communication
• Collaborative Editing
(Documents, Presentations, Tables)
• Document Management
• Forms, Lists, Workflow
Social Collaboration
• Activity Stream
(Follow / Subscription Management)
• Activities, Blogs, Bookmarks, Events,
Forums, Files, Ideation, Likes,
Comments, Polls, Surveys, Wikis
• Communities
• Popularity Measurement
• Profiles, Networks
Internal Communications
• Content (News, Events, Pages,
Files, Links etc.)
• Navigation
• Personalization
• Delegation
• Access Management
• Layout Management
Know Share Do

25. Digital Workplace
Know Share Do

27. Now, let‘s have a look at the
„Big Picture...“

28. Intranet & Extranet Potential
Persona Knowledge
Worker
Senior
Manager
Internal
Communi-
cations
Community
& Department
Manager
Common Staff
& Traditional
Manager
Blue Collar
Worker
Customers
& Partners
Main Tools Enterprise Social
Software (ESS)
Mail & Meetings Web Content
Management
Mail & File Servers Mail & File Servers Anonymously
accessible Intranet
Mail & Extranet
Plus / Positive Shares often,
works out loud
Has huge potential
to influence
culture
Create lot of
valuable content
High potential to increase collaborative
effectiveness and improve knowledge
management
Increase
understanding and
loyalty
Engage with
vendor early, build
relationship
Minus / Negative Does not follow
Internal
Communications
Is not authentic &
visible to common
employees
Sometimes
detached from
employees mood
Uses in-official
communication for
official information
Inefficient
collaboration,
knowledge lost
Uses Intranet too
little
Uses Extranet too
little
Expectation / Wish Better Adoption of
the ESS Platform
Better
Communication of
Change, Culture,
Priorities, Values
Improved feedback
& insight in
employees mood
Less complex
publishing of
official information
Integrated apps,
management
directive
Better Mobile
Experience
Integrated
information &
collaboration
Common Problem Content and Attention Fragmentation
Overlapping, Redundant and Inconsistent Content
Confusion and Governance Problems

29. Intranet & Extranet with XCC
Persona Knowledge
Worker
Senior
Manager
Internal
Communi-
cations
Community
& Department
Manager
Common Staff
& Traditional
Manager
Blue Collar
Worker
Customers
& Partners
Main Tools
IBM Connections & XCC
Plus / Positive Shares often,
works out loud
Influence company
culture
Creates lot of
valuable content
High potential to increase collaborative
effectiveness and improve knowledge
management
Increase
understanding and
loyalty
Engage with
vendor early, build
relationship
Expectation / Wish Better Adoption of
the ESS Platform
Better
Communication of
Change, Culture,
Priorities, Values
Improved feedback
& insight in
employees mood
Less complex
publishing of
official information
Integrated apps,
management
directive
Better Mobile
Experience
Integrated
information &
collaboration

31. Social Intranet beyond
Knowledge Workers

32. What's in it for me?
Community
Managers
Line of
Business
Internal
Communications
Customers
& Partners
Mobile Users Anonymous
Users
Application
Developers
Cloud Lovers
New Users
Average Users
IT Managers CFOs

33. XCC for the New Users
Improved Onboarding Experience
with step by step guide, e.g.:
Welcome
Introduction -> Message from the chairmen
Video -> Motivation & training
Social Media Guidelines / Terms of Use Acceptance
My Picture -> Upload your picture
My Profile -> Edit your profile
My Suggestions -> Build your network, follow people and communities
My Preferences -> Set your Intranet preferences
Intranet Home -> Proceed to the Intranet homepage
See our Onboarding Wizard video http://youtu.be/Kc7qqVzQG9U
New Users

34. XCC for Internal Communications
With XCC Internal Communications is made social, i.e. its
content can be liked and commented (unless commenting
is disabled)
Content publishing, liking and commenting is integrated
into the Activity Stream and will be noticed by peers
Content maintenance can very effectively be delegated to
Line of Business, this reducing work load for Internal
Communications
Content masters can not only create and publish content
but curate content too (i.e. publish blog entries from
employees on landing pages / homepage)
Internal
Communications

35. XCC for Line of Business
Web Content Management Systems are excellent for
communication professionals, but too complex for part time
users from Line of Business
IBM Connections is made for end users without training,
i.e. it is very easy to use and thus “management compatible”
Create Landing Pages for each Business and Service Unit.
Link all landing pages thru one or thru cascading
navigations. Delegate maintenance to Line of
Business managers and their assistants.
Business and Service Units can even have their
own interpretation of the corporate style guide.
Line of Business
Intranet
Homepage
(personalized
& targeted)
SU1
BU1 BU2
SU2

36. XCC for Community Managers
With “XCC for Communities” Community
Owners can completely customize the
community landing without any HTML
Aggregate content from the community,
sub-communities, external content and
custom applications
Structure content, let community
members and visitors notice important
content at first sight
Visualize with complete layout control
Very easy, very fast, very flexible to use
See Video https://youtu.be/fPksMAuJ2SE
Community
Managers

37. XCC for the Average User
Improved content quality, reduced content fragmentation,
overlap, redundancy and inconsistency
Improved user experience, no need to choose between different
websites. Communication and Collaboration are either on the
same page or available within one click
“Everything is in one place, employees do not need
to choose where to browse and search content”
High degree of personalization and targeting - most relevant
content is displayed most prominent (personal preferences,
region, location, department, branch etc.)
The threshold to participate and engage in the Social Intranet is
lowered, content creation can be rewarded
Average Users

38. XCC for Mobile Users
Mobile User Support
causes no extra cost
XCC is integrated into
IBM Connections
Apps for Android,
Blackberry and iOS
XCC uses the latest
Bootstrap templates
and is responsive too
See video
http://youtu.be/jv4CrO4DQHE
Mobile Users

39. XCC for Anonymous Users
Provide Internal Communications to Blue Collar / service
workers that do not have an LDAP account
Anonymous Access must be activated by an Admin
Anonymous access is restricted
to reading only (no comments, no likes etc.)
to XCC pages that have been explicitly been by Web Masters
marked as “Available to Anonymous Access”
to IBM Connections Content from public and moderated
communities. Content from restricted communities will never
be exposed to anonymous access.
Access Restrictions and Personalization must be achieved
on a Network level (i.e. identifying IP address)
Anonymous Users

40. XCC for Customers & Partners
Create an Extranet for Customers & Partners
Create and maintain content once, use it in the
Intranet and Extranet
Communicate to Customers & Partners with targeted
and personalized landing pages - IBM Connections is
for free for external users 
Manage external user invitation, registration,
passwords with UAM – User Access Manager for IBM
Connections
Customers
& Partners

41. XCC for Application Developers
Integrate Custom Applications using with
Single Sign On
iFrame Widgets
Clipping Widgets
Custom CSS
Custom JavaScript
JavaScript Event Handler Framework
Create an alternative to the Notes tile workspace for
younger generation
See Video http://youtu.be/GMvT-fUBg1g
See Presentation
Application
Developers

42. XCC for the IT Managers
XCC dramatically reduces Intranet complexity as it
eliminates the need for an extra Web Content Management
or Application Integration platform and all requirements for
platform integration (single sign on, search integration,
access management etc.)
XCC can be installed within 60 minutes, and can be tested
and customized without any interference of the production
environment. Even complete Intranet re-launches can be
prepared in “Stealth Mode”
With XCC Intranet projects shift focus within hours from
technology to content. Intranet projects are tremendously
accelerated.
IT Managers

43. XCC for Cloud Lovers
Create a complete and deeply integrated Intranet
with Communication, Collaboration and Custom
Apps without any investment in software licenses
or technology
XCC for IBM Connections Cloud is available on
Premises, on IaaS/PaaS Offering now and will be
available as SaaS Offering soon
Cloud Lovers
IBM Connections Cloud
+ XCC Cloud
= Intranet as a Service

44. XCC for CFOs
Eliminate Web CMS costs for
Selection
Purchase
Implementation
Integration
Training and
Running
another platform besides IBM Connections.
CFOs

45. Summary

46. Increase IBM Connections Usage, Adoption and ROI
Consumer Contributor Moderator Internal
Communications
Knowledge
Worker

47. Appendix

48. XCC Release History (10-14 Week Release Cycle)
• 08.2012 Release 1.0
– for Connections 3.0
• 05.2013 Release 2.0 Beta
(Limited Availability)
– Connections 4.0
– Activity Stream on Homepage
• 10.-12.2013 Release 2.0, 2.01 - 2.03
(General Availability)
– Connections 4.0 & 4.5
– Personalization
– Improvements & Bug fixes
– Performance Increases
– Personalization for Custom Profile Fields
• 01. & 02.2014 Release 3.0 - 3.02
– Improvements & Bug fixes
– New Widgets
– Mobile
– Grid Layout
• 03.2014 Release 4.0
– Extended Page Management Capabilities
– UI & Performance Improvements
• 04.2014 Release 4.1
– Atom & RSS Feed Widgets
– List and Overview News Widgets
– People Finder Widget
– Breadcrumb Path & Navigation
– Multilingualism
• 08.2014 Release 5.0
– IBM Connections 5 Support
– Ideation-Blog Widget
– Picture Widget
– Import and Export of XCC page
– XCC uses database to store your settings
• 10.2014 Release 6.0
– Forum Widget
– People Birthday Widget
– People Selector Widget
– Personalized Home Page
– Custom JavaScript
– Picture Slider in Embedded Experience
– Item Count Editor / Paging
• 12.2014 Release 7.0
– Suggestions Widget
– Profile Completion Widget
– Intranet Preferences Widget
– Popular Content Widget
– Many more…
• 03.2015 Release 8.0
– XCC for IBM Connections Cloud
– XCC for Communities
– XCC for Anonymous Users
– News Aggregation
– Saved Search
• 07.2015 Release 9.0
– XCC Cloud for IBM Connections Cloud
– FlyOut Page
– Custom Widgets API
– Client-Side-Caching
– Gallery Widget
– Community Overview Widget
– Profile Tagging Widget
– Profile Picture Widget
– Onboarding Wizard

49. Personalization & Targeting
Navigation (German)
Links (personalized
& aggregated)
Business Unit 1
News
Location A News
My Files
My Events
(personalized, aggregated)
Static Content
(e.g. Hotline)
Clipping Widget (e.g.
Stock Quote)
Corporate Top News (in German)
(personalized, aggregated)
My Special Interest
Subject ABC
Subject GHJ
My Communities
ACME Germany HomepageFrank Adams
I am…
(passive personalization, targeting
profile attribute inherited from LDAP)
• German Employee
• Business Unit 1
• Location A
I prefer…
(active personalization,
profile attribute set by personal preferences)
• Subject ABC
• Subject GHJ
My Connections…
• My Communities
• My Files

50. Mobile Experience Demo
http://youtu.be/jv4CrO4DQHE

51. Demo
Showcase
Technical
Implementation
Budget
Intranet
Performance
Intranet
Strategic
Social Intranet
1 Day 1 Day 3-4 Days 8-10 Days > 15 Days
UI Customization, Demo Content ✔
XCC Installation ✔ ✔ ✔ ✔
Webmaster Enablement ✔ ✔ ✔ ✔
Design Concept, UI Customization ✔ ✔ ✔
Information Architecture Consulting ✔ ✔
Internal Communications
& LOB Coaching
✔ ✔
Governance, Guidelines, Templates ✔
Profile Customization & Personalization ✔
Multisite Concept Implementation ✔
Legacy App Integration ✔
Content Migration ✔
Professional Services for XCC

52. Appendix
Statements on XCC

53. Jason Roy Gary
IBM Collaboration Services
is excited to partner with
TIMETOACT to bring their
Content Management
Extension for IBM Connections
to our customers as an IBM
Collaboration Services App.
This innovative solution brings additional value to an IBM Connections
environment, allowing our customers to elegantly integrate their internal
communication’s content into their social business platform. IBM and
TIMETOACT together, a partnership to accelerate social business.

54. Customer Statements
“Dear Felix, IBM Connect 2014 confirmed for me that the choices we made
regarding IBM Connections and to combine it with your product, the Web
Content Management Extension for IBM Connections were the right
decisions and we will stick to that.”
Til Nieuweboer,
Manager Operations at
ING Insurance

55. Customer Statements
“XCC revolutionized our Intranet entirely!
Now, relevant content can be populated completely
intuitive within seconds and is globally accessible.
It is a real innovation.”
Eva Martinez
Organizational Development
Lapp Holding AG

56. Customer Statements
“In order for Pilz Connections to succeed, it was important
to offer all employees simple and clear first steps into
the world of social business.
The TIMETOACT solution enabled us to avoid
reservations and acquaint users with the concept of
knowledge management.”
Jürgen Fischer
Project Manager Communication and Collaboration Services, Pilz
GmbH & Co.KG

57. US Government Customer Statements II
“Felix, I do not think you will have problems selling your product once people
figure it out. Your product completes IBM Connections. As you say in your
marketing material it provides the top-down communication that overlays IBM
Connections so that the employee has no other place to attend to. They get
the top down via your product and the bottom up via IBM Connections.
Employees do not have to go anywhere else, everything is in one place.”
US Government Customer with a “no public reference” policy.
Willing to talk to potential customers, ask for contact information.

58. US Government Customer Statements II
“Felix:
I am putting together our budget for FY2015, and would like to receive a
quote to purchase the Connections Administration Toolkit. We have had
such great luck with XCC, that I would like to see if CAT can help us as
well.”
US Government Customer with a “no public reference” policy.
Willing to talk to potential customers, ask for contact information.

59. Customer Statement
"VAUDE has had an conventional intranet with a web content
management system. It worked OK for our internal communications.
However, the content from line of business outdated / decayed
quickly. We were therefore looking for an alternative Intranet platform.
As a medium sized company we wanted to avoid running multiple
platforms for communication and collaboration. We were searching
for an integrated or hybrid intranet platform that spans collaboration,
knowledge management and internal communications.
IBM Connections convinced us as a superior collaboration and
knowledge management platform. The Web Content Management
Extension (XCC) from TIMETOACT neatly integrates internal
communications into IBM Connections.”
Manfred Meindl
Manager Intranet
and Online
Marketing

60. Customer Statement
“We created an ideal information architecture that seamlessly
integrates internal communications and collaboration in an hybrid
Intranet. Our new Intranet has been perceived very well by our
employees. As it turned out, the integrated internal communications
simplifies and accelerates the adoption of IBM Connections within
the employees. The Web Content Management Extension can be
adopted to changing requirements easily. Line of business appreciates the
simplicity with which they can create and curate content to maintain their
landing pages.
Throughout the project we worked with TIMETOACT for analysis, conception,
consulting, customization and implementation. All work was achieved within
the agreed budget. Our experiences with TIMETOACT were excellent and
we can fully recommend working with TIMETOACT."
Manfred Meindl
Manager Intranet
and Online
Marketing

61. Customer Statements
“Felix / Philipp, in a off-time minute (during a break) I installed
XCC in our acceptation environment. Everything went
smooth, no problems during the installation.. (like you
said).”
******
“Felix, we are now using XCC in the new Connect v 5
environment. WOW, what a cool extension to Connections.
Great job !!”
R. Angioni
Saxion, University of Applied Sciences, Netherlands

62. Customer Statements
“XCC has transformed IBM Connections into a complete
intranet environment.
With XCC we are able to combine the social features of IBM
Connections with the functionalities and look & feel of an
intranet.
It enables us to create an intranet homepage that shows the most
important content from Connections. End users can read the latest
company news, easily access applications, find upcoming events
and locate colleagues.”
Sander Zwart, Social Business Consultant,
ilionx, Netherlands

63. “XCC brings internal communication on whole
new level. With gathering most valuable content in
one place and presenting it in modern way, XCC
helps to increase users' awareness about
company's life and improves onboarding process
for new employees. And this is only a small part of
XCC capabilities.”
Marcin Kasa,
Axxiome Group
Customer Statements

64. “The acceptance for our new intranet based on IBM
Connections and XCC is very high among our employees.
XCC is used by corporate communication as an information
platform for communicating internal matters towards
employees. IBM Connections is used as a platform for
collaboration among employees. Information and
collaboration platform are perfectly integrated into a user-
friendly and powerful intranet. Collaboration across
departments has grown significantly. Both new and
experienced employees appreciate the new intranet very
much.”
Retail sector customer with a “no public reference” policy.
Willing to talk to potential customers, ask for contact information.
Customer Statements

65. Ostdeutscher Sparkassenverband
With XCC the launch of IBM Connections
was much more effective. The XCC
based Intranet landing pages are a
communication channel to our
managers and simplify onboarding of
our employees to IBM Connections.
XCC has increased acceptance of our
Intranet and is an indispensable tool for
us.
Stefan Schindlbeck
Manager Information Technology
Intranet Project Manager
Carolin Strunk
Internal Communications and Public Relations
Intranet Project Deputy Manager

66. XCC drives IBM Connections
There have been some pilot projects with IBM Connections in the last
two years, but the general acceptance was low. Only a small minority of
knowledge workers were using it regularly.
In 2015 we launched IBM Connections with XCC for the whole company.
XCC enabled us to transform IBM Connections in a real intranet platform
for everyone. The “for all effect” is amazing. Our intranet is now entirely
used for both: Collaboration and Internal Communications.
The relaunch of IBM Connections with XCC was a big bang, an absolute
success. XCC gave us the push we needed. Now IBM Connections is
widely adopted from Management to accountants.
I wish we had initially launched IBM Connections with XCC from the very
beginning, that would have made things much easier.
After only 90 minutes training, even our IT layman were able to create
great landingpages for their departments. That’s absolutely incredible!
Alexander Ramseger
Manager Application
Integration and Collaboration
Berge & Meer Touristik GmbH

67. Get Started with XCC - Alternatives
 IBM Connections Cloud
–See slide 8 in this presentation and
implement XCC in less then 60 min.
 IBM Connections on Premises
–Install XCC on your IBM Connections server
(see next slide)
–Request from us an IBM Connections server with XCC
and demo content on

68. Get Started – Test drive XCC
1. Download XCC
https://greenhouse.lotus.com/communities/community/XCC
2. Install XCC
Less then 60 minutes
3. Test & Customize XCC
XCC now runs in Stealth Mode, i.e. is not visible to users.
XCC can therefore be installed, tested and customized in the
production environment without any interference with users.
– Create and customize your first XCC pages
– Customize Layout
– Make XCC visible to all users, add new home button to CNX,
set XCC as CNX homepage

69. XCC Cloud for IBM Connections Cloud
XCC is now available as a true Multi Tenant
SaaS Offering.
 Easy setup with a guided
Self Service
 Available on a per user / per month basis
 Single Sign On with IBM Connections Cloud
 Extends IBM Connections Cloud to a complete and
deeply integrated Intranet
 XCC Cloud is hosted on IBM Bluemix US and UK
Intranet
as a
Service

70. XCC Cloud for IBM Connections Cloud
 Web Content
Management /
Internal
Communications
 Custom Applications
 Layout
Customization
 Personalization

71. Call or Mail us for Questions !
 Felix Binsack
(XCC Product Idea & Sponsor)
+49 221 97343-10
felix.binsack@timetoact.de
 Babett Schäfer
(Intranet & XCC Consultant)
+ 49 221 97343-38
babett.schaefer@timetoact.de
 Philipp van den Boom
(XCC Inside Sales)
+ 49 221 97343-66
Philipp.vandenBoom@timetoact.de
XCC Architects, Developers,
Customization & QA
Support Hotline
xcc-support@timetoact.de
http://xcc-support.timetoact.de
+ 49 221 97343-53

72. Appendix
Onboarding Wizard

73. What do these have in common?
Both are almost impossible
to conquer for beginners.
IBM Connections Eiger North Face

74. Appendix
Sample Layouts

75. Layout Sample 1
 Colorful layout
 Creative elements

76. Layout Sample 2
 Large Pictures with
white text in an dark
textbox

77. Layout Sample 3
 Left hand navigation
 Large background
image
 Slightly transparent
widgets

78. Layout Sample 4
 “News of the Day”
next to the activity
stream

79. Layout Sample “Mega Drop Down”
 Single new entry in IBM
Connections main navigation
 Personalized & targeted
landing page as top entry
 Links to all relevant landing
pages, maintained with IBM
Connections / XCC
– XCC based Landing Pages
– IBM Communities with XCC
customized home page
– IBM Communities without
customization
– Any URL

80. Appendix
Intranet Strategies
for Internal Communications
and Collaboration

81. Focus on Internal Communications
 Web Content Management Systems are made for the Internet
– Pixel Perfect Layout, Asset Management, Extensive Approval Workflows
– Multisite Management, Commerce Support / Conversion Optimization
(Analytics, Campaign & Lead Management, Targeting)
– Supply Chain Management (for Portals only)
 Web Content Management Systems are too complicated for LOB
– Poor LOB Adoption
– Outdated Content
 Prediction: In 3-4 years from now Web Content Management for
Internet and Intranet are going to be completely separate markets
Internal
Communi-
cations

82. Focus on Internal Communications
 Inefficient collaboration with mail and file servers
 All knowledge locked up in mail- and file-servers
 No expert identification
 No employee participation
 No informal learning
 Not appealing to young employees accustomed to social media
Internal
Communi-
cations

83. Focus on Collaboration
Peer-To-Peer
Collaboration
 Difficult to communicate the organization’s
priorities, strategy, values.
 Difficulty to distinguish opinions and ideas from
binding / formal information and directives.
 Difficulty to identify important information.
 No structure, everything sorted
by last update / popularity.

84. Side-By-Side Communication and Collaboration
 Confusion and Governance Problems
– How should managers communicate,
as them-selves or thru internal communications?
– Where should employees look for content,
in the Web CMS based Intranet or in Social Software?
 Attention and Content Fragmentation
– Half of the employees visit Web CMS based Intranet and ignore
collaboration, the other half use collaboration and ignores Internal
Communications website.
 Overlap, Redundancy and Inconsistency
– Some content is inevitably going to be stored in both platforms.

85. Enhance Communication with Collaboration
 Insufficient collaboration
– Collaboration integrated into communication will never reach critical mass to become
self sustaining.
– Intranet 2.0 based on user generated content / Enterprise 2.0 will not be achieved.
 For enhanced Web CMS: Insufficient capabilities
– Activity Stream / Social capabilities / Enterprise collaboration missing.
 For integrated platforms: Inconsistent UI
– Users must leave communication homepage for collaboration.
– Content fragmentation, overlap, redundancy and inconsistency, governance
problems.

86. Integrate Communication into Collaboration
 No content overlap, redundancy, inconsistency
 Social software is more popular with employees.
 User generated content grows much faster then
centrally managed content.

87. Appendix
XCC API
- Build Custom Widgets
- Integrate any Application

88. Application Integration with XCC
Integration of custom application with XCC has been possible with the
use of
• HTML / Clipping Widget
• ATOM / RSS Feed Widget
• Custom JavaScript
• Custom CSS
However, up to now it was not possible to create and register Custom
Widgets that have their own UI for setting the widget properties. With
XCC next we will add a XCC API that supports Custom Widgets.

89. XCC Custom Widgets API
• Create Custom Widgets that retrieves and
writes Content (HTML, XML, JSON) from /
to any application via HTTP/HTTPS
• Register and update Custom Widgets
conveniently with uploading custom.js
• Create Widget Custom Editor or use
Default Editor for IBM Connection sources.
• Utilize Bootstrap, jQuery, Font Awesome
and numerous XCC elements for fast
development

90. Domino
Custom Widgets Ideas
• Integrate these and other sources into
your Intranet with XCC Custom Widgets
Web Experience Manager
Forms Experience Builder
Custom App

91. Custom Widget Development
• Custom Widgets can be developed and
tested on a non-public page
• Development of Custom Widgets can
not break existing functionality
(if you follow a few simple rules)
• Development of Custom Widgets does not
require IBM Connections or XCC to restart
Custom Widgets
with
Custom Widget Properties
(We will publish a sample soon
showing what a Custom Widget
Properties can look like, e.g.
Integration of
Forms Experience Builder –
FEB)

92. Custom Widget Development
1.Analyze the application API (HTML, JSON, XML)
2.Create a JavaScript to retrieve / write to the
application
3.Create a JavaScript to edit custom widget
properties
4.Edit the custom.js
1. Download the custom.js from XCC
2. Copy your custom JavaScript into the custom.js
3. Register your Widget in the custom.js
(how to is included as comment in the custom.js)
4. Upload the custom.js to XCC and reload page
5. Done

93. XCC Custom Widget Perspective
• XCC Customers, Business Partners and
TIMETOACT will develop a lot of custom
widgets.
• TIMETOACT will encourage customers to
share custom widgets among themselves,
creating an open source widget exchange.
• Over time TIMETOACT will make more and
more of these custom widgets available as
native part of XCC.

94. Appendix
Information Architecture with XCC
Page Templates, Navigation…

95. XCC Page Templates
Business Units Locations Subjects Projects

96. Sample Navigation / SiteMap
Color Key
Business Units Locations
Sub Innovation
Projects A
About Us
Our Values
Our Mission
Procedures
On BoardingLondon
New York
Munich
Expenditures
BU 1
BU 2
Business Units
Locations
Subjects
Projects
Wiki Page

97. Business Unit Page / Template
Navigation with Drop-Down Menu
BU Links in first
Tab (further global
and related Links)
Files (Templates,
Presentations)
Forum
News Channel / Top News / News
Widgets
Optional: Aggregated Product News /
Project News
People Selector
BU News
Facebook Channel – BU
Static Content – Introduction to BU
RSS Feed - BU
Community
Updates
Optional: Further Widgets if requested
(e.g. Ideation Blog Widget
1. Option 1: Create a moderated BU
Subcommunity containing a Blog, Forum,
Links and Files and restrict access to
management / assistants only (naming
convention „IntCom - BU“)
Option 2: Restrict access to Blogs (draft)
and Wikis (reader) for members in the main
BU Community and asign only management
/ assistant to the owner role
2. Map community to main widgets
3. Select BU contacts in People Selector
4. Add related content from further
Communities
5. Add Community Updates Feed to RSS Feed
Widget
6. Add BU Facebook Channel to Clipping
Widget

98. Competency Page / Template
Navigation with Drop-Down Menu
CC Links in first
Tab (further global
and related Links)
Files (Templates,
Presentations)
Forum
News Channel / Top News / News
Widgets
Optional: Aggregated Subject, Product
News / Project News
People Selector
CC News
RSS Feed - CC
Community
Updates
RSS Feeds – Competency related
Optional: Further Widgets if requested
(e.g. Ideation Blog Widget)
1. Create a public or moderated Community containing a
Blog, Forum, Links and Files
2. Map community to main widgets
3. Select competency experts in People Selector
4. Add related content from further Communities
5. Add relevant subject news to RSS Feed Widget

99. Location Page / Template
Navigation with Drop-Down Menu
CC Links in first
Tab (further global
and related Links)
Regional Wiki
Pages
News Channel People Selector
Regional News
Optional: Further Widgets if requested
(e.g. Ideation Blog Widget)
1. Create a moderated Subcommunity within the main
regional Community „IntCom Regional“ containing a
Blog, Links and a Wiki
2. Map community to main widgets
3. Select location contacts in People Selector

100. Using IBM Connections and XCC
as corporate Intranet
 Use IBM Connections with the XCC Web Content Management Extension as the only platform
for personalized corporate Intranet homepage with landing pages for business units, service
units, and large communities.
XCC
Personalized
Corporate
Intranet
Homepage
SU1
BU1 BU2
SU2

101. Integrating XCC with a conventional Intranet
 Very large companies with large internal
communication departments or specific
integration requirements might keep their
intranet homepage on a dedicated Web CMS
or Portal
 XCC is used for landing pages for Business
Units, Service Units or
IBM Connections Communities
 Landing pages are available thru
conventional Intranet and IBM Connections
top navigation
Portal or
Web CMS
based
Intranet
Homepage
SU1 SU 2 SU 3 SU 4
BU1 BU 2 BU 3 BU 4

102. Appendix
About TIMETOACT GROUP

103. TIMETOACT is a CNX Full Spectrum Provider
Implementation Rollout Adoption
ITLOB
Deployment
Information Architecture Consulting
Web Content Management Extension (XCC)
Quick Start Kit
Help CenterTraining Coaching
CI Adoption Widget Development / Legacy Data Integration
Connections Administration Toolkit (CAT)
Consulting
Hosting
Gamification
MarketingBranding
Governance
Support
Admin TrainingsUser Access Manager (UAM)Sign In Mgn.
Asset / Best Practice ServiceProduct
Profile Extension

104. Herausforderungen im Intranet

105. Our Social Business
Implementation Checklist
The ROOTS and FRUITS
of a Successful
Social Intranet Implementation
http://socialintranet.de

106. TIMETOACT Products
Simplify and Improve IBM Connections Administration,
Content Management and User Management
http://connections-apps.com/cat
Self Services and User Management, Password and
Security Management for External (Guest) Users
http://connections-apps.com/uam
Integrate Internal Communications and Custom
Applications into IBM Connections
http://connections-apps.com/xcc

107. Manage Content and Users,
Simplify Administration,
Increase Usability and Productivity
http://connections-apps.com/cat
New Release, Aug. 2015
• New and improved user interface
• Export, Import & Merge Content incl.
Impersonation
• Change file ownership
• Convert internal communities to external
communities
• Full support for IBM Connections 5.0 CR3
(including the new configuration parameters in
Activities, Mobile, and LotusConnections-config.xml)
• and many more…
https://youtu.be/ISXMgFyxtA0

108. Instant Access
UAM – User Access Manager for IBM Connections
Release 3.0, Sept. 2015
Invite new users to your IBM Connections
based Extranet and grant them access
instantly
Have users register themselves and grant
them access instantly
Approve internal invitations or external
registrations and grant access instantly
UAM 3.0 eliminates the waiting time for Tivoli Directory
Integrator / IBM Connections Profile Synchronization

109. Call or Mail us for Questions !
Felix Binsack (XCC Product Idea & Sponsor)
+49 221 97343-10
felix.binsack@timetoact.de
Babett Schäfer (XCC Consultant)
+ 49 221 97343-38
babett.schaefer@timetoact.de
Philipp van den Boom (XCC Inside Sales)
+ 49 221 97343-66
Philipp.vandenBoom@timetoact.de
XCC Architects, Developers,
Customization & QA
Support Hotline
xcc-support@timetoact.de
+ 49 221 97343-53
Plus 15 IBM Connections FTEs (Architects, Consultants, Admins, Trainer, Support etc.)

110. PLATINUM & CHAMPAGNE SPONSORS
GOLD SPONSORS
SILVER SPONSORS
BRONZE SPONSORS