SlideShare a Scribd company logo
1 of 16
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved.
Headline
Name, Date
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved.
Building a Performance Team
Dave Murphy, 6/23/16
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 3
What Will We Cover?
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 4
What Will We Cover?
People
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 5
Building a Performance Management Team
The Big Cheese
Architect
Performance
Engineer
Web Analyst
Program
Manager
Organization
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 6
Building a Performance Management Team
The Big Cheese
Architect
Performance
Engineer
Web Analyst
Program
Manager
Organization
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 7
Building a Performance Management Team
• Program Management
• Development Management
• Performance Architects
• Front-End Performance Analysts
• Performance Engineers
• Infrastructure and systems (network engineers, DBAs, etc.)
• Testers
• Data Scientists
• Ops and Capacity Planning
Common Roles
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 8
Building a Performance Management Team
• Program Management
• Development Management
• Performance Architects
• Front-End Performance Analysts
• Performance Engineers
• Infrastructure and systems (network engineers, DBAs, etc.)
• Testers
• Data Scientists
• Ops and Capacity Planning
Common Roles
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 9
It’s About Attitude
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 10
It’s About Culture
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 11
It’s Also About Approach
• Reporters
• Policemen
• Collaborators
Performance Personas
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 12
It’s Also About Approach
• Measure and Test – That’s the Job
• What Should I Measure and Test?
• Little Interaction with Dev or Business
• Rarely Involved in Remediation
• Focused on my SLAs
Reporters
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 13
It’s Also About Approach
• Measure and Test – That’s the Job
• Excellent at Pointing at Issues
• Drive Action
• No Attempt to Prioritize or Assess Impact
Policemen
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 14
It’s All About Approach
• Gain Management Support AND Communicate Importance
• Design and Architecture is Where Performance Starts
• Naturally Curious
• Educate and Drive Best Practices
• Build and Buy Tools for Everyone
• Make Performance Self-Service
• Correlated, Data Driven Decisions
• Set Goals and Milestones across the SDLC
• Address Problems One on One
Collaborators
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 15
Performance Team Characteristics
• Leadership Support
• Take Ownership
• Passion
• Strong Skills
• Centralized Vision, Best
Practices and Common
Conventions
• Avoid Silos
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 16
Organizational Performance Maturity Index (OPMI)
How Do You Stack Up?

More Related Content

What's hot

Atlassian: More Awesome with Add-ons
Atlassian: More Awesome with Add-onsAtlassian: More Awesome with Add-ons
Atlassian: More Awesome with Add-onscolleenfry
 
The Life of a Feature in Agile Development - Eric Dalgliesh
The Life of a Feature in Agile Development - Eric DalglieshThe Life of a Feature in Agile Development - Eric Dalgliesh
The Life of a Feature in Agile Development - Eric DalglieshAtlassian
 
I3 Corporate Presentation - SB Version
I3 Corporate Presentation - SB VersionI3 Corporate Presentation - SB Version
I3 Corporate Presentation - SB VersionRalph Acito
 
An Introduction to LeadingEdge
An Introduction to LeadingEdgeAn Introduction to LeadingEdge
An Introduction to LeadingEdgeShaun McKay
 
ITAM AUS 2017 A trouble shared is a trouble halved
ITAM AUS 2017 A trouble shared is a trouble halvedITAM AUS 2017 A trouble shared is a trouble halved
ITAM AUS 2017 A trouble shared is a trouble halvedMartin Thompson
 

What's hot (6)

ATAAS2016 introduction
ATAAS2016 introductionATAAS2016 introduction
ATAAS2016 introduction
 
Atlassian: More Awesome with Add-ons
Atlassian: More Awesome with Add-onsAtlassian: More Awesome with Add-ons
Atlassian: More Awesome with Add-ons
 
The Life of a Feature in Agile Development - Eric Dalgliesh
The Life of a Feature in Agile Development - Eric DalglieshThe Life of a Feature in Agile Development - Eric Dalgliesh
The Life of a Feature in Agile Development - Eric Dalgliesh
 
I3 Corporate Presentation - SB Version
I3 Corporate Presentation - SB VersionI3 Corporate Presentation - SB Version
I3 Corporate Presentation - SB Version
 
An Introduction to LeadingEdge
An Introduction to LeadingEdgeAn Introduction to LeadingEdge
An Introduction to LeadingEdge
 
ITAM AUS 2017 A trouble shared is a trouble halved
ITAM AUS 2017 A trouble shared is a trouble halvedITAM AUS 2017 A trouble shared is a trouble halved
ITAM AUS 2017 A trouble shared is a trouble halved
 

Viewers also liked

AWS Customer Presentation - SOASTA
AWS Customer Presentation - SOASTAAWS Customer Presentation - SOASTA
AWS Customer Presentation - SOASTAAmazon Web Services
 
Catchpoint Presents at Under the Radar 2013
Catchpoint Presents at Under the Radar 2013Catchpoint Presents at Under the Radar 2013
Catchpoint Presents at Under the Radar 2013Dealmaker Media
 
Performance is a Competitive Advantage
Performance is a Competitive AdvantagePerformance is a Competitive Advantage
Performance is a Competitive AdvantageKeynote Mobile Testing
 
The Dark Side Of Lambda Expressions in Java 8
The Dark Side Of Lambda Expressions in Java 8The Dark Side Of Lambda Expressions in Java 8
The Dark Side Of Lambda Expressions in Java 8Takipi
 
What is Application Performance Management?
What is Application Performance Management?What is Application Performance Management?
What is Application Performance Management?CA Technologies
 
AppDynamics VS New Relic – The Complete Guide
AppDynamics VS New Relic – The Complete GuideAppDynamics VS New Relic – The Complete Guide
AppDynamics VS New Relic – The Complete GuideTakipi
 

Viewers also liked (7)

AWS Customer Presentation - SOASTA
AWS Customer Presentation - SOASTAAWS Customer Presentation - SOASTA
AWS Customer Presentation - SOASTA
 
Catchpoint Presents at Under the Radar 2013
Catchpoint Presents at Under the Radar 2013Catchpoint Presents at Under the Radar 2013
Catchpoint Presents at Under the Radar 2013
 
Performance is a Competitive Advantage
Performance is a Competitive AdvantagePerformance is a Competitive Advantage
Performance is a Competitive Advantage
 
The Dark Side Of Lambda Expressions in Java 8
The Dark Side Of Lambda Expressions in Java 8The Dark Side Of Lambda Expressions in Java 8
The Dark Side Of Lambda Expressions in Java 8
 
What is Application Performance Management?
What is Application Performance Management?What is Application Performance Management?
What is Application Performance Management?
 
AppDynamics VS New Relic – The Complete Guide
AppDynamics VS New Relic – The Complete GuideAppDynamics VS New Relic – The Complete Guide
AppDynamics VS New Relic – The Complete Guide
 
Dynatrace
DynatraceDynatrace
Dynatrace
 

Similar to Velocity 15 Minute Booth Session - Building a Performance Team - Dave Murphy

Step-by-Step Guide to Leading a Large-Scale Agile Transformation
Step-by-Step Guide to Leading a Large-Scale Agile TransformationStep-by-Step Guide to Leading a Large-Scale Agile Transformation
Step-by-Step Guide to Leading a Large-Scale Agile TransformationTechWell
 
Building Your SAFe Implementation Strategy
Building Your SAFe Implementation StrategyBuilding Your SAFe Implementation Strategy
Building Your SAFe Implementation StrategyAlex Yakyma
 
Velocity - 2016 Digital Performance Management
Velocity - 2016 Digital Performance ManagementVelocity - 2016 Digital Performance Management
Velocity - 2016 Digital Performance ManagementDan Boutin
 
ServiceCatalog
ServiceCatalogServiceCatalog
ServiceCatalogJohn Pugh
 
Transforming your organization to be Value Focused
Transforming your organization to be Value FocusedTransforming your organization to be Value Focused
Transforming your organization to be Value FocusedCA Technologies
 
National Park Service Opening Keynote
National Park Service Opening KeynoteNational Park Service Opening Keynote
National Park Service Opening KeynoteCynthia Clay
 
Ruthless Consistency
Ruthless ConsistencyRuthless Consistency
Ruthless ConsistencyMichael Canic
 
DPM Overview Soasta Partners.pptx
DPM Overview Soasta Partners.pptxDPM Overview Soasta Partners.pptx
DPM Overview Soasta Partners.pptxJennifer Finney
 
Intranet Governance by Toby Ward, Prescient Digital Media
Intranet Governance by Toby Ward, Prescient Digital Media Intranet Governance by Toby Ward, Prescient Digital Media
Intranet Governance by Toby Ward, Prescient Digital Media Prescient Digital Media
 
Agile India 2016 Keynote - The Lean-Agile Enterprise Awakens- Scalable and Mo...
Agile India 2016 Keynote - The Lean-Agile Enterprise Awakens- Scalable and Mo...Agile India 2016 Keynote - The Lean-Agile Enterprise Awakens- Scalable and Mo...
Agile India 2016 Keynote - The Lean-Agile Enterprise Awakens- Scalable and Mo...Richard Knaster
 
Agile Metrics: Measuring Outcomes and Results
Agile Metrics: Measuring Outcomes and ResultsAgile Metrics: Measuring Outcomes and Results
Agile Metrics: Measuring Outcomes and ResultsTechWell
 
Lean and Agile Practices for Product DevelopmentDr. Su.docx
Lean and Agile Practices for Product DevelopmentDr. Su.docxLean and Agile Practices for Product DevelopmentDr. Su.docx
Lean and Agile Practices for Product DevelopmentDr. Su.docxmanningchassidy
 
Workforce Planning in a VUCA World Adam Gibson, Strategic Workforce Planning ...
Workforce Planning in a VUCA World Adam Gibson, Strategic Workforce Planning ...Workforce Planning in a VUCA World Adam Gibson, Strategic Workforce Planning ...
Workforce Planning in a VUCA World Adam Gibson, Strategic Workforce Planning ...TALiNT Partners
 
Lean Design for Services
Lean Design for ServicesLean Design for Services
Lean Design for ServicesGregory North
 
Sustainability Thinking Pays Off; New Framework Drives Game-Changing Ideas
Sustainability Thinking Pays Off; New Framework Drives Game-Changing IdeasSustainability Thinking Pays Off; New Framework Drives Game-Changing Ideas
Sustainability Thinking Pays Off; New Framework Drives Game-Changing IdeasQuEST Forum
 
The Engineer Webcast: Five Ways to Get More Engineering Time Out of Your Eng...
The Engineer Webcast:  Five Ways to Get More Engineering Time Out of Your Eng...The Engineer Webcast:  Five Ways to Get More Engineering Time Out of Your Eng...
The Engineer Webcast: Five Ways to Get More Engineering Time Out of Your Eng...Planview
 
Three Things You MUST Know to Transform into an Agile Enterprise
Three Things You MUST Know to Transform into an Agile EnterpriseThree Things You MUST Know to Transform into an Agile Enterprise
Three Things You MUST Know to Transform into an Agile EnterpriseJosiah Renaudin
 

Similar to Velocity 15 Minute Booth Session - Building a Performance Team - Dave Murphy (20)

Step-by-Step Guide to Leading a Large-Scale Agile Transformation
Step-by-Step Guide to Leading a Large-Scale Agile TransformationStep-by-Step Guide to Leading a Large-Scale Agile Transformation
Step-by-Step Guide to Leading a Large-Scale Agile Transformation
 
Building Your SAFe Implementation Strategy
Building Your SAFe Implementation StrategyBuilding Your SAFe Implementation Strategy
Building Your SAFe Implementation Strategy
 
Where does the BA fit in the Agile world?
Where does the BA fit in the Agile world?Where does the BA fit in the Agile world?
Where does the BA fit in the Agile world?
 
Velocity - 2016 Digital Performance Management
Velocity - 2016 Digital Performance ManagementVelocity - 2016 Digital Performance Management
Velocity - 2016 Digital Performance Management
 
Get_Bent_On_Agile
Get_Bent_On_AgileGet_Bent_On_Agile
Get_Bent_On_Agile
 
ServiceCatalog
ServiceCatalogServiceCatalog
ServiceCatalog
 
Intranet Redesign
Intranet RedesignIntranet Redesign
Intranet Redesign
 
Transforming your organization to be Value Focused
Transforming your organization to be Value FocusedTransforming your organization to be Value Focused
Transforming your organization to be Value Focused
 
National Park Service Opening Keynote
National Park Service Opening KeynoteNational Park Service Opening Keynote
National Park Service Opening Keynote
 
Ruthless Consistency
Ruthless ConsistencyRuthless Consistency
Ruthless Consistency
 
DPM Overview Soasta Partners.pptx
DPM Overview Soasta Partners.pptxDPM Overview Soasta Partners.pptx
DPM Overview Soasta Partners.pptx
 
Intranet Governance by Toby Ward, Prescient Digital Media
Intranet Governance by Toby Ward, Prescient Digital Media Intranet Governance by Toby Ward, Prescient Digital Media
Intranet Governance by Toby Ward, Prescient Digital Media
 
Agile India 2016 Keynote - The Lean-Agile Enterprise Awakens- Scalable and Mo...
Agile India 2016 Keynote - The Lean-Agile Enterprise Awakens- Scalable and Mo...Agile India 2016 Keynote - The Lean-Agile Enterprise Awakens- Scalable and Mo...
Agile India 2016 Keynote - The Lean-Agile Enterprise Awakens- Scalable and Mo...
 
Agile Metrics: Measuring Outcomes and Results
Agile Metrics: Measuring Outcomes and ResultsAgile Metrics: Measuring Outcomes and Results
Agile Metrics: Measuring Outcomes and Results
 
Lean and Agile Practices for Product DevelopmentDr. Su.docx
Lean and Agile Practices for Product DevelopmentDr. Su.docxLean and Agile Practices for Product DevelopmentDr. Su.docx
Lean and Agile Practices for Product DevelopmentDr. Su.docx
 
Workforce Planning in a VUCA World Adam Gibson, Strategic Workforce Planning ...
Workforce Planning in a VUCA World Adam Gibson, Strategic Workforce Planning ...Workforce Planning in a VUCA World Adam Gibson, Strategic Workforce Planning ...
Workforce Planning in a VUCA World Adam Gibson, Strategic Workforce Planning ...
 
Lean Design for Services
Lean Design for ServicesLean Design for Services
Lean Design for Services
 
Sustainability Thinking Pays Off; New Framework Drives Game-Changing Ideas
Sustainability Thinking Pays Off; New Framework Drives Game-Changing IdeasSustainability Thinking Pays Off; New Framework Drives Game-Changing Ideas
Sustainability Thinking Pays Off; New Framework Drives Game-Changing Ideas
 
The Engineer Webcast: Five Ways to Get More Engineering Time Out of Your Eng...
The Engineer Webcast:  Five Ways to Get More Engineering Time Out of Your Eng...The Engineer Webcast:  Five Ways to Get More Engineering Time Out of Your Eng...
The Engineer Webcast: Five Ways to Get More Engineering Time Out of Your Eng...
 
Three Things You MUST Know to Transform into an Agile Enterprise
Three Things You MUST Know to Transform into an Agile EnterpriseThree Things You MUST Know to Transform into an Agile Enterprise
Three Things You MUST Know to Transform into an Agile Enterprise
 

More from SOASTA

DPM in Pictures
DPM in PicturesDPM in Pictures
DPM in PicturesSOASTA
 
Optimizing your marketing promotions to mazimize your revenue
Optimizing your marketing promotions to mazimize your revenueOptimizing your marketing promotions to mazimize your revenue
Optimizing your marketing promotions to mazimize your revenueSOASTA
 
Using JMeter in CloudTest for Continuous Testing
Using JMeter in CloudTest for Continuous TestingUsing JMeter in CloudTest for Continuous Testing
Using JMeter in CloudTest for Continuous TestingSOASTA
 
Webinar: Load Testing for Your Peak Season
Webinar: Load Testing for Your Peak SeasonWebinar: Load Testing for Your Peak Season
Webinar: Load Testing for Your Peak SeasonSOASTA
 
Velocity Booth Session - Better Together: RUM & Synthetic
Velocity Booth Session - Better Together: RUM & SyntheticVelocity Booth Session - Better Together: RUM & Synthetic
Velocity Booth Session - Better Together: RUM & SyntheticSOASTA
 
Velocity Booth Presentation - Which 3rd Party Resources Are Eating Your Profits?
Velocity Booth Presentation - Which 3rd Party Resources Are Eating Your Profits?Velocity Booth Presentation - Which 3rd Party Resources Are Eating Your Profits?
Velocity Booth Presentation - Which 3rd Party Resources Are Eating Your Profits?SOASTA
 
Velocity 2016 Speaking Session - Using Machine Learning to Determine Drivers ...
Velocity 2016 Speaking Session - Using Machine Learning to Determine Drivers ...Velocity 2016 Speaking Session - Using Machine Learning to Determine Drivers ...
Velocity 2016 Speaking Session - Using Machine Learning to Determine Drivers ...SOASTA
 
Radial | SOASTA IR Webinar
Radial | SOASTA IR WebinarRadial | SOASTA IR Webinar
Radial | SOASTA IR WebinarSOASTA
 
IRCE 2016 Speaking Session – The Small Things That Add Up: How to Find What D...
IRCE 2016 Speaking Session – The Small Things That Add Up: How to Find What D...IRCE 2016 Speaking Session – The Small Things That Add Up: How to Find What D...
IRCE 2016 Speaking Session – The Small Things That Add Up: How to Find What D...SOASTA
 
Ann Ruckstuhl eTail West
Ann Ruckstuhl eTail WestAnn Ruckstuhl eTail West
Ann Ruckstuhl eTail WestSOASTA
 
Webinar: New Features in CloudTest & TouchTest
Webinar: New Features in CloudTest & TouchTestWebinar: New Features in CloudTest & TouchTest
Webinar: New Features in CloudTest & TouchTestSOASTA
 
5 Keys to Your Best Automated Testing Strategy
5 Keys to Your Best Automated Testing Strategy5 Keys to Your Best Automated Testing Strategy
5 Keys to Your Best Automated Testing StrategySOASTA
 
Soasta | CloudBees webinar 11/12/2015
Soasta | CloudBees webinar 11/12/2015Soasta | CloudBees webinar 11/12/2015
Soasta | CloudBees webinar 11/12/2015SOASTA
 
Rewriting The Revenue Rules: From Mobile-First To Mobile-Only Mobile Shopping...
Rewriting The Revenue Rules: From Mobile-First To Mobile-Only Mobile Shopping...Rewriting The Revenue Rules: From Mobile-First To Mobile-Only Mobile Shopping...
Rewriting The Revenue Rules: From Mobile-First To Mobile-Only Mobile Shopping...SOASTA
 
Forensic tools for in-depth performance investigations
Forensic tools for in-depth performance investigations Forensic tools for in-depth performance investigations
Forensic tools for in-depth performance investigations SOASTA
 
Metrics, metrics everywhere (but where the heck do you start?)
Metrics, metrics everywhere (but where the heck do you start?) Metrics, metrics everywhere (but where the heck do you start?)
Metrics, metrics everywhere (but where the heck do you start?) SOASTA
 
Webinar - Success Factors Behind Successful Flash Sales
Webinar - Success Factors Behind Successful Flash SalesWebinar - Success Factors Behind Successful Flash Sales
Webinar - Success Factors Behind Successful Flash SalesSOASTA
 
Continuous Testing
Continuous TestingContinuous Testing
Continuous TestingSOASTA
 
Final tips holiday readiness 2015 for slide share
Final tips holiday readiness 2015 for slide shareFinal tips holiday readiness 2015 for slide share
Final tips holiday readiness 2015 for slide shareSOASTA
 
Business Value of Performance - Ann Ruckstuhl CMO DOC
Business Value of Performance - Ann Ruckstuhl CMO DOCBusiness Value of Performance - Ann Ruckstuhl CMO DOC
Business Value of Performance - Ann Ruckstuhl CMO DOCSOASTA
 

More from SOASTA (20)

DPM in Pictures
DPM in PicturesDPM in Pictures
DPM in Pictures
 
Optimizing your marketing promotions to mazimize your revenue
Optimizing your marketing promotions to mazimize your revenueOptimizing your marketing promotions to mazimize your revenue
Optimizing your marketing promotions to mazimize your revenue
 
Using JMeter in CloudTest for Continuous Testing
Using JMeter in CloudTest for Continuous TestingUsing JMeter in CloudTest for Continuous Testing
Using JMeter in CloudTest for Continuous Testing
 
Webinar: Load Testing for Your Peak Season
Webinar: Load Testing for Your Peak SeasonWebinar: Load Testing for Your Peak Season
Webinar: Load Testing for Your Peak Season
 
Velocity Booth Session - Better Together: RUM & Synthetic
Velocity Booth Session - Better Together: RUM & SyntheticVelocity Booth Session - Better Together: RUM & Synthetic
Velocity Booth Session - Better Together: RUM & Synthetic
 
Velocity Booth Presentation - Which 3rd Party Resources Are Eating Your Profits?
Velocity Booth Presentation - Which 3rd Party Resources Are Eating Your Profits?Velocity Booth Presentation - Which 3rd Party Resources Are Eating Your Profits?
Velocity Booth Presentation - Which 3rd Party Resources Are Eating Your Profits?
 
Velocity 2016 Speaking Session - Using Machine Learning to Determine Drivers ...
Velocity 2016 Speaking Session - Using Machine Learning to Determine Drivers ...Velocity 2016 Speaking Session - Using Machine Learning to Determine Drivers ...
Velocity 2016 Speaking Session - Using Machine Learning to Determine Drivers ...
 
Radial | SOASTA IR Webinar
Radial | SOASTA IR WebinarRadial | SOASTA IR Webinar
Radial | SOASTA IR Webinar
 
IRCE 2016 Speaking Session – The Small Things That Add Up: How to Find What D...
IRCE 2016 Speaking Session – The Small Things That Add Up: How to Find What D...IRCE 2016 Speaking Session – The Small Things That Add Up: How to Find What D...
IRCE 2016 Speaking Session – The Small Things That Add Up: How to Find What D...
 
Ann Ruckstuhl eTail West
Ann Ruckstuhl eTail WestAnn Ruckstuhl eTail West
Ann Ruckstuhl eTail West
 
Webinar: New Features in CloudTest & TouchTest
Webinar: New Features in CloudTest & TouchTestWebinar: New Features in CloudTest & TouchTest
Webinar: New Features in CloudTest & TouchTest
 
5 Keys to Your Best Automated Testing Strategy
5 Keys to Your Best Automated Testing Strategy5 Keys to Your Best Automated Testing Strategy
5 Keys to Your Best Automated Testing Strategy
 
Soasta | CloudBees webinar 11/12/2015
Soasta | CloudBees webinar 11/12/2015Soasta | CloudBees webinar 11/12/2015
Soasta | CloudBees webinar 11/12/2015
 
Rewriting The Revenue Rules: From Mobile-First To Mobile-Only Mobile Shopping...
Rewriting The Revenue Rules: From Mobile-First To Mobile-Only Mobile Shopping...Rewriting The Revenue Rules: From Mobile-First To Mobile-Only Mobile Shopping...
Rewriting The Revenue Rules: From Mobile-First To Mobile-Only Mobile Shopping...
 
Forensic tools for in-depth performance investigations
Forensic tools for in-depth performance investigations Forensic tools for in-depth performance investigations
Forensic tools for in-depth performance investigations
 
Metrics, metrics everywhere (but where the heck do you start?)
Metrics, metrics everywhere (but where the heck do you start?) Metrics, metrics everywhere (but where the heck do you start?)
Metrics, metrics everywhere (but where the heck do you start?)
 
Webinar - Success Factors Behind Successful Flash Sales
Webinar - Success Factors Behind Successful Flash SalesWebinar - Success Factors Behind Successful Flash Sales
Webinar - Success Factors Behind Successful Flash Sales
 
Continuous Testing
Continuous TestingContinuous Testing
Continuous Testing
 
Final tips holiday readiness 2015 for slide share
Final tips holiday readiness 2015 for slide shareFinal tips holiday readiness 2015 for slide share
Final tips holiday readiness 2015 for slide share
 
Business Value of Performance - Ann Ruckstuhl CMO DOC
Business Value of Performance - Ann Ruckstuhl CMO DOCBusiness Value of Performance - Ann Ruckstuhl CMO DOC
Business Value of Performance - Ann Ruckstuhl CMO DOC
 

Recently uploaded

"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ..."I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...Zilliz
 
Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherStrategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherRemote DBA Services
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoffsammart93
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Miguel Araújo
 
presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century educationjfdjdjcjdnsjd
 
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...DianaGray10
 
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost SavingRepurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost SavingEdi Saputra
 
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...apidays
 
Artificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyArtificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyKhushali Kathiriya
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...apidays
 
AXA XL - Insurer Innovation Award Americas 2024
AXA XL - Insurer Innovation Award Americas 2024AXA XL - Insurer Innovation Award Americas 2024
AXA XL - Insurer Innovation Award Americas 2024The Digital Insurer
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CVKhem
 
DBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor PresentationDBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor PresentationDropbox
 
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data DiscoveryTrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data DiscoveryTrustArc
 
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodPolkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodJuan lago vázquez
 
A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?Igalia
 
GenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdfGenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdflior mazor
 
Corporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptxCorporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptxRustici Software
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FMESafe Software
 

Recently uploaded (20)

"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ..."I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
 
Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherStrategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a Fresher
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
 
presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century education
 
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
 
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost SavingRepurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
 
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
 
Artificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyArtificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : Uncertainty
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
 
AXA XL - Insurer Innovation Award Americas 2024
AXA XL - Insurer Innovation Award Americas 2024AXA XL - Insurer Innovation Award Americas 2024
AXA XL - Insurer Innovation Award Americas 2024
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CV
 
DBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor PresentationDBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor Presentation
 
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data DiscoveryTrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
 
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodPolkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
 
A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?
 
GenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdfGenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdf
 
Corporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptxCorporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptx
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
 

Velocity 15 Minute Booth Session - Building a Performance Team - Dave Murphy

  • 1. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. Headline Name, Date
  • 2. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. Building a Performance Team Dave Murphy, 6/23/16
  • 3. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 3 What Will We Cover?
  • 4. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 4 What Will We Cover? People
  • 5. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 5 Building a Performance Management Team The Big Cheese Architect Performance Engineer Web Analyst Program Manager Organization
  • 6. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 6 Building a Performance Management Team The Big Cheese Architect Performance Engineer Web Analyst Program Manager Organization
  • 7. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 7 Building a Performance Management Team • Program Management • Development Management • Performance Architects • Front-End Performance Analysts • Performance Engineers • Infrastructure and systems (network engineers, DBAs, etc.) • Testers • Data Scientists • Ops and Capacity Planning Common Roles
  • 8. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 8 Building a Performance Management Team • Program Management • Development Management • Performance Architects • Front-End Performance Analysts • Performance Engineers • Infrastructure and systems (network engineers, DBAs, etc.) • Testers • Data Scientists • Ops and Capacity Planning Common Roles
  • 9. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 9 It’s About Attitude
  • 10. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 10 It’s About Culture
  • 11. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 11 It’s Also About Approach • Reporters • Policemen • Collaborators Performance Personas
  • 12. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 12 It’s Also About Approach • Measure and Test – That’s the Job • What Should I Measure and Test? • Little Interaction with Dev or Business • Rarely Involved in Remediation • Focused on my SLAs Reporters
  • 13. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 13 It’s Also About Approach • Measure and Test – That’s the Job • Excellent at Pointing at Issues • Drive Action • No Attempt to Prioritize or Assess Impact Policemen
  • 14. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 14 It’s All About Approach • Gain Management Support AND Communicate Importance • Design and Architecture is Where Performance Starts • Naturally Curious • Educate and Drive Best Practices • Build and Buy Tools for Everyone • Make Performance Self-Service • Correlated, Data Driven Decisions • Set Goals and Milestones across the SDLC • Address Problems One on One Collaborators
  • 15. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 15 Performance Team Characteristics • Leadership Support • Take Ownership • Passion • Strong Skills • Centralized Vision, Best Practices and Common Conventions • Avoid Silos
  • 16. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 16 Organizational Performance Maturity Index (OPMI) How Do You Stack Up?

Editor's Notes

  1. Value in visibility, but no associated action and no cultural change
  2. It’s useful to know that your home page is slow. But it’s more useful to know that it’s slow because of a third party add on; and even more valuable to know if that’s the best area to expend resources for improvement, given the business goals of the web site.