- Introduction Realtech and SUSE - SAP OS/DB migration procedure, Realtech expertise - customer example: Nalco - overview SLES for SAP

1. Driving Value With IT
REALTECH Consulting USA
REALTECH
Premium SAP Consulting
SUSE
Alex Butler
Dirk Oppenkowski
Consulting Sales Manager
SAP Partner Executive
www.realtech.com
dop@suse.com

2. About REALTECH
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More than 320 employees*
More than 320 employees*
Worldwide presence
Worldwide presence
More than €39 million in
More than
revenues* €39 million in
revenues*
Over 2500 Customers
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SAP experts since its foundation in
SAP
1994experts since its foundation in
1994
Headquarters: Walldorf, Germany
Headquarters: Walldorf; Germany
U.S. Headquarters: Malvern PA
* as of December 31, 2012
REALTECH Inc. Consulting

3. REALTECH Migration History
 REALTECH has the largest global team of SAP certified migration consultants
 REALTECH performed the first production migration worldwide in early 1998
 REALTECH has completed over 900 migration projects worldwide
 REALTECH is a founding member and the only consulting company in SAP’s
Linux Lab
 Migrations to and from all SAP supported platforms
 Proven track record with a 100% Success Rate
 REALTECH is certified for SAP HANA
REALTECH Inc. Consulting

4. We understand your industry
Manufacturing
IT services
Healthcare
Media
Utilities
Automotive
Consumer products
Finance
Logistics
Retail
REALTECH Inc. Consulting

5. REALTECH Core Competency: Technology
 REALTECH is recommended SAP migration partner of SUSE®
 Performing secure
 SAP Migrations
 Technical Upgrades
 Unicode conversions
 Premium SAP Basis managed services
 Unrivaled experience gained in more than 900 successful projects.
 Improving the performance of SAP landscapes.
 Size & Architect the environment accurately
 Virtualizing SAP environments (VMware, XEN, etc.) to get the most value
out of an infrastructure and achieve most cost efficiencies.
REALTECH Inc. Consulting

6. REALTECH Migration Customer Examples
• Agrium (Calgary, AB)
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Nalco (Chicago, IL)
• Champion Technologies (Houston, TX)
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National Research Council (Ottawa, Ontario)
• Deere-Hitachi (Kernersville, NC)
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NorskeCanada (Vancouver, BC)
• FMC (Philadelphia, PA)
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Marathon Cheese (Marathon, WI)
• Freeport McMoran Inc. (Phoenix, AZ)
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Pilgrim’s Pride (Pittsburg, TX)
• Glatfelter (York, PA)
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Remington Arms (Madison, NC)
• Littelfuse (Chicago, IL)
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Suncor Energy, Inc. (Calgary, AB)
• Momentive (Hexion, Columbus, OH)
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Sloan Valve Corporation (Chicago, IL)
• Justin Industries (Fort Worth, TX)
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TransAlta (Calgary, Canada)
• Kimball International (Jasper, IN)
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Tate & Lyle (Decatur, IL)
• Lockheed Martin MFC (Dallas, TX)
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Hess Oil (Houston, TX)
• Safety Kleen (Ft. Worth TX)
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Valero (San Antonio, TX)
REALTECH Inc. Consulting

7. What Customers Think About REALTECH
Stefan Zahrer, IT project manager, Munich Re:
“In REALTECH, we have found a migration partner with proven technical expertise.
Thanks to REALTECH's support, Munich Re can now count on a reliable and costeffective server infrastructure for mission-critical, high performance SAP systems. “
Paul T. Barry, VP Global Infrastructure and Operations, Nalco:
“Special thanks to my team headed by REALTECH … whose tireless work and
professionalism continue to amaze me. “
Luke Lau, Director of IT Planning, AGRIUM:
“I really can't praise REALTECH enough. They were extremely professional and
knowledgeable, and helped us deal effectively with all the challenges of the migration.
Their project management was excellent – ensuring we could go live with the new
systems on time and on budget.“
REALTECH Inc. Consulting

8. NALCO project: Challenges
 Limited time for regression testing
 Resource capacity on the new SUSE Linux infrastructure
 Management of Database custom tablespace over migration
 Storage I/O contingency (Source and target database on same disks)
 Limited downtime requirement
REALTECH Solution
 Increased support on the Linux team
 Integrated custom table spaces in the SAP Data Dictionary
 Redistributed storage
 Several migration runs for migration process optimization
REALTECH Inc. Consulting

9. NALCO project - scope
SAP ERP 6 ehp4
SAP ERP 6 ehp4
SAP CRM 5.0
SAP CRM 5.0
OS DB Migration
SAP BI 7
SAP BI 7
SCM - Live Cache
SCM - Live Cache
PI 7
PI 7
Solution Manager
Re - Install
Solution Manager
HW: HP BL460/620/680
O.S. : Suse SLES 11
Database: Oracle 10.2
HW: IBM P595
O.S. : AIX 5.3
Database: Oracle 10.2
REALTECH Inc. Consulting

10. NALCO project – Success & Results
 REALTECH built and migrated all of the DEV & QA SAP systems ahead of the
regression testing
 “Big Bang” migration approach chosen (All the SAP Components migrated in
the same downtime)
 Low impact by reducing the scope to migrate environment “as-is”
 Overall SAP Infrastructure costs reduced- $$$
 Capacity increased to more than 100% from past Infrastructure
 Reduced database size by 10-30% (db reorg only)
 Response time from >1 sec down to 800 ms.
 Reduced number of ERP application Servers from 11 to 3
REALTECH Inc. Consulting

11. Reasons Customers Choose Linux
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UNIX flavor
Runs on x86 standard servers
Safest CPU architecture for coming decade
No tight vendor coupling
Widely spread knowledge
x64 CPU architecture is the most cost-efficient available
REALTECH Inc. Consulting

12. REALTECH Inc. Consulting

13. SAP on Linux Migrations - Why REALTECH
 SAP OS/DB migrations are highly complex and require experts
 REALTECH Certified Migration Consultants
 Required by SAP
 Results from a proven partner like REALTECH are:
 Shorter project duration
 Risk Mitigation
 Minimal downtime and less impact to the business
 Lower total costs for the project
REALTECH Inc. Consulting

14. REALTECH & SAP - A valuable partnership ...
 Schedule a call or meeting with SUSE, REALTECH, and Customer
 REALTECH contact: Alex Butler
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Send email to: alex.butler@REALTECH.com or go to www.realtech.com
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Alex’s phone number: (610) 356-4401 x1011
 >>>Download the (Intel/SUSE/RT) Unix to Linux trend Whitepaper here:
 http://www.REALTECH.com/wInternational/sap-consulting/sap-itoptimization/sap-linux-migrationsW3DnavanchorW262110257.php
REALTECH Inc. Consulting

15. SAP and SUSE by the numbers
16,800
70%
#1
#1
#1
SAP customers are using Linux to run the database
and/or application server
of these are running their workloads on
SUSE Linux Enterprise
SUSE Linux Enterprise is SAP's development
platform for UNIX and Linux
SUSE Linux Enterprise is the recommended and
supported OS of choice for SAP HANA
First Linux distributor to certify HA extension for
integration with SAP Netweaver

16. SAP and SUSE
13+ years of technology and engineering collaboration
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Front runner technologies
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1st validated open source HA
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1st Amazon EC2 OS for SAP
1st validated virtualization
Strategic OS for:
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SAP BWA
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SAP HANA
SAP Business ByDesign
Integrated Enterprise Support

17. SUSE Linux Enterprise Server for SAP
The only operating system optimized for SAP Applications
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Built in HA components to enable you
to protect Mission Critical Applications
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Extended Update Cycle (18 months) to
fit your needs
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Enables High Performance of Large
Workloads
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Integrated Priority Support from both
SUSE and SAP
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Enables Fast and Easy Deployment with
Installation Wizard

18. SUSE Linux Enterprise High Availability Extension
Achieves SAP-Certified Integration with SAP NetWeaver
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Press release by SUSE (link)
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Technical collaboration with SAP
Linux Lab
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High Availability included in SUSE
Linux Enterprise Server for SAP
Applications
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SAP Connector available only in SUSE
for SAP product

19. High Availability Solutions for SAP
Validated best practices with partners at SAP Linux Lab
Simple Stack
DRBD Data Sync
Enqueue Replication
HA in Virtual Environments

20. Page Cache Limit Feature
Solution Overview
Tells kernel that once page cache is
filled to configured limit, application
memory is more important and
should not be paged out
No memory paged out if memory
footprint of the workload plus the
configured page cache limit does not
exceed the amount of physical RAM
SAP Note 1557506: Linux paging
improvement

21. Extended Service Pack Overlap Support
General Support
Year 1
Year 2
Year 3
Year 4
Extended Support
Year 5
Year 6
Year 7
Year 8
GA
SP1
ESPOS
SP2
ESPOS
SP3
ESPOS
SP4
6 month
18 month
18 month upgrade window
18 month extended lifecycle
ESPOS
Year 9
Year 10

22. SAP-Notes
 Relevant SAP Notes*
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171356
- SAP Software on Linux: Essentials
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1310037 - SUSE LINUX Enterprise Server 11: Installationsguide
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1056161 - SUSE Priority Support for SAP Applications
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1557506 - Linux paging improvements
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1122387 - Linux: SAP Support in virtualized Environments
VMware Knowledge base
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1034165 Disabling simultaneous write protection provided by VMFS using the
multi-writer flag
* SAP S-User Id required

23. SLES for SAP Applications 11 SP2
Enhancements
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Support for Kernel 2.6 compatibility environment
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SAP Applications require uname output of 2.6.x
uname26 and PAM module providing compatibility
environment
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SAP Notes 1629558 and 1310037
“SUSE Linux Enterprise 11 SP2’s new Linux kernel version 3.0 offers many new features and
enhancements that will help SAP customers utilize the newest technology improvements with their
SAP infrastructures, together with SUSE, we're developing easy installation and migration paths for
existing SAP installations, such as SAP NetWeaver, to support Linux kernel 3.0 so our customers
can confidently run SAP solutions on SUSE Linux Enterprise 11 SP2."
(Helge Deller, head of SAP LinuxLab at SAP).

24. More Information
SUSE Websites
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www.suse.com/smart
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SUSE Linux Enterprise Server for SAP applications
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SUSE and SAP Alliance
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SUSE Linux Enterprise and SAP HANA
SUSE Linux Enterprise for SAP Applications
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Overview and Features
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Video Introduction
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Solutions Guide
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Success Stories
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Whitepapers
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Best Practice Guides (High Availability)
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FAQ
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Technical Information
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Evaluation Download