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“We need to stop interrupting
                         what people are interested in &
                         be what people are interested in.”

                           Craig Davis
                           Chief Creative Officer, Worldwide
                           J. Walter Thompson (World’s 4th largest ad agency)




Information and training provided by Smith Elliott Kearns & Company, LLC is intended for reference only. As the information is designed solely to provide guidance to the
participants, it is not intended to be a substitute for someone seeking personalized professional advice based on specific factual situations.

Although Smith Elliott Kearns & Company, LLC has made every reasonable effort to ensure that the information provided is accurate, Smith Elliott Kearns & Company, LLC
and its Members, managers and staff make no warranties, expressed or implied, on the information provided. The participant accepts the information as is and assumes all
responsibility for the use of such information
> 1/3

• Of the world’s population is on the internet




SOURCE: ICT FACTS & FIGURES 2011



       Smith Elliott Kearns & Company, LLC
Every Second
Almost 8 new people come onto the internet




SOURCE: INTERNETWORLDSTATS.COM, 2012



     Smith Elliott Kearns & Company, LLC
Reaching Your Audience
• % of people of skip TV ads                                              86

• % decline in tech trade show spending                                   46

• % of direct mail never opened                                           44


SOURCE: THE GUARDIAN, AUGUST 2010, TSEA.ORG, MARCH 2009, & EPA.GOV, NOVEMBER 2010


        Smith Elliott Kearns & Company, LLC
This begs the questions

• Do they know you exist?

• How will they find you?

• Will they find you before they find your competitor?




    Smith Elliott Kearns & Company, LLC
2012 Spend Vs. 2011
                         Inbound Marketing Spending



                                                          will spend more than
                                                          they did in 2011
                                                          will spend same


                                                          will spend less than
                                                          they did in 2011



SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012


      Smith Elliott Kearns & Company, LLC
Inbound Converts Leads
                 Lead-to-Customer Close % by Channel
16%
14%
12%
10%
 8%     15%        15%
 6%
 4%                           9%                           Lead-to-Customer
                                            7%
 2%                                              4%        Close % by Channel
                                                      2%
 0%




                                                            SOURCE: HUBSPOT


      Smith Elliott Kearns & Company, LLC
Inbound Marketing
          % of Businesses Acquiring Customer Through
                          This Channel

        Twitter                             44%

     Facebook                                 52%

      LinkedIn                                     62%

Company Blog                                      57%


HUBSPOT 2012      0%        10%        20%        30%    40%   50%   60%   70%

      Smith Elliott Kearns & Company, LLC
• “Many Americans begin their purchasing
  experience by doing online research to compare
  prices, quality, and the reviews of other shoppers.

• Even if they end up making their purchase in a
  store, they start their fact-finding and decision-
  making on the internet.”



JIM JANSEN, SENIOR FELLOW
PEW RESEARCH CENTER’S INTERNET & AMERICAN LIFE PROJECT SEPTEMBER 2010


       Smith Elliott Kearns & Company, LLC
How Many of You…
• Search using the Yellow Pages?

• Search using Google on your PC?

• How many of you search using a mobile device?


GOOGLE IS THE NEW YELLOW PAGES


    Smith Elliott Kearns & Company, LLC
61% of global internet
            users
• Research products and services online




 SOURCE: INTERCONNECT WORLD: SHOPPING AND PERSONAL FINANCE, 2012
    Smith Elliott Kearns & Company, LLC
Google leads search
44% of online shoppers begin by using a search engine



                  35%

                                                        Google
                                                        All Others

                                           65%




SOURCE: COMSCORE, MAY 2011


     Smith Elliott Kearns & Company, LLC
Fact

Ranking high on search engines is
no longer optional, it’s critical




   Smith Elliott Kearns & Company, LLC
Are You                        1st   Page?
           75% Look at First Page of Search ONLY




              25%
                                                  First Page Only
                                                  Other

                                      75%


Smith Elliott Kearns & Company, LLC
Fact
The more keyword-rich content
you generate, the more search
engines will find (and love) you.
Businesses that blog >= 20 times/month get 5X more traffic than those
who blog less that 4 times/month

Companies that blog have 97% more inbound links

SOURCE: HUBSPOT



      Smith Elliott Kearns & Company, LLC
Bottom Line

If Google can’t find you, neither
will anyone else




  Smith Elliott Kearns & Company, LLC
What’s Your Email
             Strategy?
• 27% of emails were opened on a mobile device in
  the second half of 2011

• 80% of email marketers send the same content to
  all subscribers

• The word “exclusive” increases unique open rates
  by 14%



    Smith Elliott Kearns & Company, LLC
S.M. Helps You Get
                Found
Increase Biz Exposure                           39%


 Increase Web Traffic                  15%


Market to Customers                 12%


  Cut Marketing Cost              8%


       Generate Sales           6%
                                             SOURCE: AMERICAN EXPRESS 2010

                           0%      5% 10% 15% 20% 25% 30% 35% 40% 45%

      Smith Elliott Kearns & Company, LLC
Blogging
                    Blogging Penetration in Companies
45%
40%   SOURCE: EMARKETER, 8/10
35%
30%
25%
20%                                                       39%
                                                   34%
15%                                         29%
                                25%
10%
             16%
5%
0%
            2007                2008        2009   2010   2011

      Smith Elliott Kearns & Company, LLC
Smith Elliott Kearns & Company, LLC

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2013 01 28 edw presentation for shippensburg chamber of commerce 1.1

  • 1. “We need to stop interrupting what people are interested in & be what people are interested in.” Craig Davis Chief Creative Officer, Worldwide J. Walter Thompson (World’s 4th largest ad agency) Information and training provided by Smith Elliott Kearns & Company, LLC is intended for reference only. As the information is designed solely to provide guidance to the participants, it is not intended to be a substitute for someone seeking personalized professional advice based on specific factual situations. Although Smith Elliott Kearns & Company, LLC has made every reasonable effort to ensure that the information provided is accurate, Smith Elliott Kearns & Company, LLC and its Members, managers and staff make no warranties, expressed or implied, on the information provided. The participant accepts the information as is and assumes all responsibility for the use of such information
  • 2. > 1/3 • Of the world’s population is on the internet SOURCE: ICT FACTS & FIGURES 2011 Smith Elliott Kearns & Company, LLC
  • 3. Every Second Almost 8 new people come onto the internet SOURCE: INTERNETWORLDSTATS.COM, 2012 Smith Elliott Kearns & Company, LLC
  • 4. Reaching Your Audience • % of people of skip TV ads 86 • % decline in tech trade show spending 46 • % of direct mail never opened 44 SOURCE: THE GUARDIAN, AUGUST 2010, TSEA.ORG, MARCH 2009, & EPA.GOV, NOVEMBER 2010 Smith Elliott Kearns & Company, LLC
  • 5. This begs the questions • Do they know you exist? • How will they find you? • Will they find you before they find your competitor? Smith Elliott Kearns & Company, LLC
  • 6. 2012 Spend Vs. 2011 Inbound Marketing Spending will spend more than they did in 2011 will spend same will spend less than they did in 2011 SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012 Smith Elliott Kearns & Company, LLC
  • 7. Inbound Converts Leads Lead-to-Customer Close % by Channel 16% 14% 12% 10% 8% 15% 15% 6% 4% 9% Lead-to-Customer 7% 2% 4% Close % by Channel 2% 0% SOURCE: HUBSPOT Smith Elliott Kearns & Company, LLC
  • 8. Inbound Marketing % of Businesses Acquiring Customer Through This Channel Twitter 44% Facebook 52% LinkedIn 62% Company Blog 57% HUBSPOT 2012 0% 10% 20% 30% 40% 50% 60% 70% Smith Elliott Kearns & Company, LLC
  • 9. • “Many Americans begin their purchasing experience by doing online research to compare prices, quality, and the reviews of other shoppers. • Even if they end up making their purchase in a store, they start their fact-finding and decision- making on the internet.” JIM JANSEN, SENIOR FELLOW PEW RESEARCH CENTER’S INTERNET & AMERICAN LIFE PROJECT SEPTEMBER 2010 Smith Elliott Kearns & Company, LLC
  • 10. How Many of You… • Search using the Yellow Pages? • Search using Google on your PC? • How many of you search using a mobile device? GOOGLE IS THE NEW YELLOW PAGES Smith Elliott Kearns & Company, LLC
  • 11. 61% of global internet users • Research products and services online SOURCE: INTERCONNECT WORLD: SHOPPING AND PERSONAL FINANCE, 2012 Smith Elliott Kearns & Company, LLC
  • 12. Google leads search 44% of online shoppers begin by using a search engine 35% Google All Others 65% SOURCE: COMSCORE, MAY 2011 Smith Elliott Kearns & Company, LLC
  • 13. Fact Ranking high on search engines is no longer optional, it’s critical Smith Elliott Kearns & Company, LLC
  • 14. Are You 1st Page? 75% Look at First Page of Search ONLY 25% First Page Only Other 75% Smith Elliott Kearns & Company, LLC
  • 15. Fact The more keyword-rich content you generate, the more search engines will find (and love) you. Businesses that blog >= 20 times/month get 5X more traffic than those who blog less that 4 times/month Companies that blog have 97% more inbound links SOURCE: HUBSPOT Smith Elliott Kearns & Company, LLC
  • 16. Bottom Line If Google can’t find you, neither will anyone else Smith Elliott Kearns & Company, LLC
  • 17. What’s Your Email Strategy? • 27% of emails were opened on a mobile device in the second half of 2011 • 80% of email marketers send the same content to all subscribers • The word “exclusive” increases unique open rates by 14% Smith Elliott Kearns & Company, LLC
  • 18. S.M. Helps You Get Found Increase Biz Exposure 39% Increase Web Traffic 15% Market to Customers 12% Cut Marketing Cost 8% Generate Sales 6% SOURCE: AMERICAN EXPRESS 2010 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Smith Elliott Kearns & Company, LLC
  • 19. Blogging Blogging Penetration in Companies 45% 40% SOURCE: EMARKETER, 8/10 35% 30% 25% 20% 39% 34% 15% 29% 25% 10% 16% 5% 0% 2007 2008 2009 2010 2011 Smith Elliott Kearns & Company, LLC
  • 20. Smith Elliott Kearns & Company, LLC