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The Path to
Pay for Performance

Joe Brown
Slope Resources


Nonprofit HR Symposium
San Diego, CA


June 16, 2010
 Founded in 1998

 Human resources and organization management
  consulting services for nonprofits

 Compensation and performance management

 “Big firm” background

 Blog: Done by People
Where are you?
      How many utilize…

        Formal pay for performance program

        Formal, non-performance-based
         compensation program

        Informal/ad hoc compensation
         practices
Barriers to pay for
performance?
Building blocks
                   Compensation program
   Reward                 Internal equity
 opportunity
                     Market competitiveness




                 $
                                Base salary
    Actual
   rewards
                          Incentive compensation




               Performance management program
 Performance
                    Individual/team contribution
Performance management
program essentials

 What…

   Job responsibilities

   Goals

 …how

   Competencies

   Expectations
Performance management
program essentials

 Focus on “management”…

  …not “evaluation” or “rating”

 Emphasize communication…

  …not the form

 Keep it simple…

  …and make it fit
Compensation program
development

 Communication and input

 Job descriptions

    Employee ► manager ► HR

 Grouping/grades
                                           $100



 Assess internal equity                   $80



                            Compensation
                                           $60


                                           $40


                                           $20


                                            $0
                                                  Job Size
Compensation program
development

 Identify markets

 Assess market competitiveness

   Published surveys

   Custom surveys

   Informal data collection

   …caveat emptor
Compensation program
development

 Articulate compensation philosophy

   What does the organization pay for?

   What values should be communicated and
    reinforced?

   In what forms is compensation delivered?

   What budgetary constraints are reflected?

   How competitive should compensation be?

   With what market(s)?
Compensation program
development

 Develop salary policy

    E.g.: median of metro area organizations with
     operating budgets of $5 million to $10 million

    Costs

       Under minimum

       Equity increases

    Short-term/long-term targets?
Compensation program
development

 Construct salary ranges

 Minimum                         Midpoint                 Maximum
 (80%)                           (100%)                    (120%)


            Hiring range


           Low                    Average          High


                           Performance over time
Compensation program
development

 Salary administration guidelines

    New/changed jobs

    Promotions

    Hiring

    Over maximum

 Implementation

 Communication and feedback
Merit increases

             Performance evaluation
                                                Merit increase
             Position in salary range


                     Merit increase grid (example)
                                         Position in salary range
Performance evaluation            <90%        90% - 110%         >110%
Exceptional                        6%             5%                4%
High                               5%             4%                3%
Successful                         4%             3%                2%
Below Requirements                 3%             2%                0%
Unacceptable                       0%             0%                0%
Compensation program
management

 Periodically…

   Review internal equity and market
    competitiveness

   Adjust salary ranges

   Ensure alignment with compensation philosophy
Continue building

                        Non-cash
                        rewards


                        Professional
                        development
Strategic
planning                Career
                        development


                        Succession
                        planning
Thank you!

Joe Brown
Slope Resources

jbrown@sloperesources.com

908 241-8592
sloperesources.com
twitter.com/joe_brown

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The Path to Pay for Performance

  • 1. The Path to Pay for Performance Joe Brown Slope Resources Nonprofit HR Symposium San Diego, CA June 16, 2010
  • 2.  Founded in 1998  Human resources and organization management consulting services for nonprofits  Compensation and performance management  “Big firm” background  Blog: Done by People
  • 3. Where are you?  How many utilize…  Formal pay for performance program  Formal, non-performance-based compensation program  Informal/ad hoc compensation practices
  • 4. Barriers to pay for performance?
  • 5. Building blocks Compensation program Reward Internal equity opportunity Market competitiveness $ Base salary Actual rewards Incentive compensation Performance management program Performance Individual/team contribution
  • 6. Performance management program essentials  What…  Job responsibilities  Goals  …how  Competencies  Expectations
  • 7. Performance management program essentials  Focus on “management”… …not “evaluation” or “rating”  Emphasize communication… …not the form  Keep it simple… …and make it fit
  • 8. Compensation program development  Communication and input  Job descriptions  Employee ► manager ► HR  Grouping/grades $100  Assess internal equity $80 Compensation $60 $40 $20 $0 Job Size
  • 9. Compensation program development  Identify markets  Assess market competitiveness  Published surveys  Custom surveys  Informal data collection  …caveat emptor
  • 10. Compensation program development  Articulate compensation philosophy  What does the organization pay for?  What values should be communicated and reinforced?  In what forms is compensation delivered?  What budgetary constraints are reflected?  How competitive should compensation be?  With what market(s)?
  • 11. Compensation program development  Develop salary policy  E.g.: median of metro area organizations with operating budgets of $5 million to $10 million  Costs  Under minimum  Equity increases  Short-term/long-term targets?
  • 12. Compensation program development  Construct salary ranges Minimum Midpoint Maximum (80%) (100%) (120%) Hiring range Low Average High Performance over time
  • 13. Compensation program development  Salary administration guidelines  New/changed jobs  Promotions  Hiring  Over maximum  Implementation  Communication and feedback
  • 14. Merit increases Performance evaluation Merit increase Position in salary range Merit increase grid (example) Position in salary range Performance evaluation <90% 90% - 110% >110% Exceptional 6% 5% 4% High 5% 4% 3% Successful 4% 3% 2% Below Requirements 3% 2% 0% Unacceptable 0% 0% 0%
  • 15. Compensation program management  Periodically…  Review internal equity and market competitiveness  Adjust salary ranges  Ensure alignment with compensation philosophy
  • 16. Continue building Non-cash rewards Professional development Strategic planning Career development Succession planning
  • 17. Thank you! Joe Brown Slope Resources jbrown@sloperesources.com 908 241-8592 sloperesources.com twitter.com/joe_brown