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Audience Insights:
How to PINPOINT Your Customer
+
John D. Saunders
8+ Years of Experience with Marketing Strategy for
clients like: NAACP, Audi and Range Rover
Traveler | Hot Sauce Connoisseur | Minimalist
Contributed to:
@johndsaunders
What is Audience Insights?
The Facebook Pixel
How to Target Your IDEAL Customer Using Audience Insights
A Few of Our Favorite Campaigns
Live Q+A Session
Today’s Agenda
A satisfied customer is the best business
strategy of all.
Michael LeBoeuf
Today’s Goal:
Provide ACTIONABLE tips for finding your ideal customer
and targeting them with pinpoint accuracy.
What is Audience Insights?
Audience Insights looks at
trends about your current or
potential customers across
Facebook.
This data can help you improve
your overall Facebook marketing
strategy, including stronger buyer
personas, more compelling
content, and more insightful
competitive research.
Best of all, it’s FREE!
Audience Insights
Ever wonder HOW Facebook acquires this data?
Two ways:
1. Self-reported Facebook data: This is the
information given by users when they fill
in their profile information, including age,
gender, relationship status, job title,
location, Page Likes, etc.
2. Third-party data partners: Information
such as household income, purchasing
behaviour, and home value is also
available through external companies that
match that data to Facebook user IDs.
Audience Insights How Data is Collected
Using Facebook’s Audience Insights it’s
extremely easy to create a robust breakdown
of your clientele with data points including:
● Age and Gender
● Lifestyle
● Relationship Status
● Job Title
● Page Likes
● Location
● Activity and more!
Audience Insights The Breakdown
What is the Facebook Pixel?
The Facebook pixel is an analytics tool that
allows you to measure the effectiveness of your
advertising by understanding the actions people
take on your website. You can use pixel data to:
Reach the right people Find new customers, or
people who have visited a specific page or taken
a desired action on your website. Plus, create
Lookalike Audiences to reach more people who
are similar to your best customers.
Drive more sales Set up automatic bidding to
target people who are more likely to take an
action you care about, like making a purchase.
What is the FB Pixel? Facebook Pixel
What is the Facebook Pixel?
Make sure your ads are
being shown to the right
people
Build
advertising
audiences
Unlock additional
Facebook advertising
tools
How to Target Your IDEAL Customer
Targeting Options:
1. Competitive Facebook
Pages
2. Current Email Lists
3. Custom Audience
4. Interests
a. Behavior
b. Education
c. Work
5. Connections
6. Pages
Provide Examples! Competitor,
List, Behavior, etc...
Targeting Your Customer
Facebook Tools
Let’s DIVE In!
A look at Audience Insights...
KnifeBox
The Problem
Knifebox had difficulty promoting content via Facebook
to potential subscription box buyers.
Facebook does not allow the promotion of tactical
products and therefore was removed from the Facebook
Ad Marketplace.
The Strategy
We created viral video content that promotes the
subscription service by showcasing the product to
potential consumers.
By creating a Lookalike Audience (an Audience with
similar attributes to a specific list of customers, website
visitors or abandoned checkout users) we generated a
granular campaign segmented to target subscribers.
The Results
● A 45% Increase in Web Traffic
● A 40% Increase in New Visitors
● #1 for “knife box”
● #1 for “knife subscription box”
● Over 600+ in Sales
● More than 1,200,000 Video Views
● only $11 Cost Per Acquisition
Case Study
blackwallet®
The Problem
We needed to get the word out about a NEW financial
literacy blog for millennials.
The Strategy
We created viral visual content that promoted the
HOTTEST content we had: cryptocurrency. Using an ALL
mobile promotional strategy, we targeted millennials
who enjoyed bitcoin by using Audience Insights to
pinpoint the consumer
By creating a Custom Audience (created using Audience
Insights) we generated a granular campaign segmented
to target subscribers garnering 20-50 new sign ups
DAILY.
The Results
● 30-5 signups daily ($5 spend)
● 600+ Active subscribers in 1 month
● #1 for “financial literacy tips for urban
millennials”
Case Study
Final Notes
Conduct Research using Audience Insights to Pinpoint Your Ideal Buyer
Install and Setup your Pixel to Collect Data
Run Your Campaign and REAP the Benefits!
-
Download Presentation: bit.ly/AudienceInsights54
5FourDigital.com
blackwallet.org
JohnDSaunders.co
YouTube.com/5FourDigital
Our Projects
Q&A

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The FREE Facebook Super Tool for Pinpointing Your Ideal Buyer

  • 1. Audience Insights: How to PINPOINT Your Customer +
  • 2. John D. Saunders 8+ Years of Experience with Marketing Strategy for clients like: NAACP, Audi and Range Rover Traveler | Hot Sauce Connoisseur | Minimalist Contributed to: @johndsaunders
  • 3. What is Audience Insights? The Facebook Pixel How to Target Your IDEAL Customer Using Audience Insights A Few of Our Favorite Campaigns Live Q+A Session Today’s Agenda
  • 4. A satisfied customer is the best business strategy of all. Michael LeBoeuf
  • 5. Today’s Goal: Provide ACTIONABLE tips for finding your ideal customer and targeting them with pinpoint accuracy.
  • 6. What is Audience Insights?
  • 7. Audience Insights looks at trends about your current or potential customers across Facebook. This data can help you improve your overall Facebook marketing strategy, including stronger buyer personas, more compelling content, and more insightful competitive research. Best of all, it’s FREE! Audience Insights
  • 8. Ever wonder HOW Facebook acquires this data? Two ways: 1. Self-reported Facebook data: This is the information given by users when they fill in their profile information, including age, gender, relationship status, job title, location, Page Likes, etc. 2. Third-party data partners: Information such as household income, purchasing behaviour, and home value is also available through external companies that match that data to Facebook user IDs. Audience Insights How Data is Collected
  • 9. Using Facebook’s Audience Insights it’s extremely easy to create a robust breakdown of your clientele with data points including: ● Age and Gender ● Lifestyle ● Relationship Status ● Job Title ● Page Likes ● Location ● Activity and more! Audience Insights The Breakdown
  • 10. What is the Facebook Pixel?
  • 11. The Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use pixel data to: Reach the right people Find new customers, or people who have visited a specific page or taken a desired action on your website. Plus, create Lookalike Audiences to reach more people who are similar to your best customers. Drive more sales Set up automatic bidding to target people who are more likely to take an action you care about, like making a purchase. What is the FB Pixel? Facebook Pixel
  • 12. What is the Facebook Pixel? Make sure your ads are being shown to the right people Build advertising audiences Unlock additional Facebook advertising tools
  • 13.
  • 14. How to Target Your IDEAL Customer
  • 15. Targeting Options: 1. Competitive Facebook Pages 2. Current Email Lists 3. Custom Audience 4. Interests a. Behavior b. Education c. Work 5. Connections 6. Pages Provide Examples! Competitor, List, Behavior, etc... Targeting Your Customer Facebook Tools
  • 16. Let’s DIVE In! A look at Audience Insights...
  • 17. KnifeBox The Problem Knifebox had difficulty promoting content via Facebook to potential subscription box buyers. Facebook does not allow the promotion of tactical products and therefore was removed from the Facebook Ad Marketplace. The Strategy We created viral video content that promotes the subscription service by showcasing the product to potential consumers. By creating a Lookalike Audience (an Audience with similar attributes to a specific list of customers, website visitors or abandoned checkout users) we generated a granular campaign segmented to target subscribers. The Results ● A 45% Increase in Web Traffic ● A 40% Increase in New Visitors ● #1 for “knife box” ● #1 for “knife subscription box” ● Over 600+ in Sales ● More than 1,200,000 Video Views ● only $11 Cost Per Acquisition Case Study
  • 18. blackwallet® The Problem We needed to get the word out about a NEW financial literacy blog for millennials. The Strategy We created viral visual content that promoted the HOTTEST content we had: cryptocurrency. Using an ALL mobile promotional strategy, we targeted millennials who enjoyed bitcoin by using Audience Insights to pinpoint the consumer By creating a Custom Audience (created using Audience Insights) we generated a granular campaign segmented to target subscribers garnering 20-50 new sign ups DAILY. The Results ● 30-5 signups daily ($5 spend) ● 600+ Active subscribers in 1 month ● #1 for “financial literacy tips for urban millennials” Case Study
  • 19. Final Notes Conduct Research using Audience Insights to Pinpoint Your Ideal Buyer Install and Setup your Pixel to Collect Data Run Your Campaign and REAP the Benefits! - Download Presentation: bit.ly/AudienceInsights54
  • 21. Q&A