Презентація з Форуму е-демократії «Цифровий розвиток міст: сьогодення та майбутнє», що відбувся 18.12.2017 у м.Чернівці. Автор: Йорданка Томкова (Jordanka Tomkova).

1. CITIES FOR eCITIZENS:
Making eDemocracy Projects Work
Jordanka Tomkova, PhD
INNOVABRIDGE Foundation
18.12.2017, Chernivtsi

2. …What I will talk about
What is eDemocracy ?
Examples of eDemocracy Concrete Tools &
Projects
What makes eDemocracy Projects Work, or Not
Interactive session

3. DEFINING eDEMOCRACY
• How would you define eDEMOCRACY?
• Is there a difference between national & local
eDEMOCRACY TOOLS?

4. Government
Citizen/
Business
Citizen/
Business
SUPPLY SIDE (G2C)
• ePetitions
• eConsultations
• Open Budgets
• Open Data
DEMAND SIDE (C2G)
• Filing petitions
• Accountability
Dashboards/trackers
• Transparency
• Accountability
• Participation
• Civic Education
eDEMOCRACY in a NUTSHELL
DEMOS (C2C)
• Civic eCampaigns
• Self-organization
• Crowdsourcing
• Community projects
Definition: Use of ICT for
strengthening democratic processes.

5. CITY as E-DEMOCRACY LAB
• CITIES = CLOSEST TO DAILY IMPACT ON PEOPLE,
UBANIZATION
• BOTTOM UP: GIVING PEOPLE VOICE & OPPORTUNITY TO
ACT LOCALLY
• STIMULATING JOINT PROBLEM SOLVING, INNOVATION
& CONSENSUS BUILDING
• REDUCING COST OF PARTICIPATION
• CATALISING SOCIAL INCLUSION
• BETTER SOLUTIONS, PREVENTION OF CONFLICT
CO-CREATION
&
CROWDSOURCING
PARTICIPATION
TRANSPARENCY
&
ACCOUNTABILITY
SOCIAL INCLUSION
&
CIVIC EDUCATION

6. … EXAMPLES

7. TRANSPARENCY & OPEN DATA
www.dublindashboard.ie
• “Programmable City Project”
• City (initiator)+University (implementing partner)
• City + EuroStatData = free for use to all
• Financing from city budget
• Result: City ’Intelligence’ Dashboard & real-
time analytics on real problems & questions
• For Inspiration: data.gov.uk/open-data-strategies
City Dashboards: Data Visualisation (Ireland)

8. CIVIC PARTICIPATION & CO-CREATION
… simple
www.citizenlab.co
… medium difficulty
www.whitehouse.gov/blog/2013/06/05/ci
vic-hacking-white-house-we-people-
people
… integrated,
multi-activity
Offline & online
ePolls (Belgium)
Civic Hacks & Urban
Innovation Funds (USA) Citizens = Data Collectors
(Montenegro)
E-voting
(Switzerland)
… integrated
civic education & tools
www.easyvote.ch

9. ACCOUNTABILITY & CIVIC EDUCATION
Opendata (Switzerland)
Opendata + Gamification
(Switzerland)
https://amsterdamsmartcity.com/project
s/amsterdam-smart-citizens-lab-
3901oh7g
Smart Citizen Lab
(Holland)

10. Local eDdemocracy 1-stop shops (UK & Canada)
CITY of
MANCHESTER, UK CITY of Guelph, CANADA
http://open.guelph.ca

11. RESPONSIBLE MONTENEGRO: GREY ECONOMY REPORTING
• MOBILE APP citizens report– illegal waste
dumps, misuse of official vehicles, irregular
parking, tax regulations non-compliance.
• Most popular: ecology and improper
parking.
• RESULTS – 1st six months:
• Over 1.500 irregularities reported
• 500.000 EUR in fines collected
• Half of fines collected (250.000 EUR)
 to 5 community projects proposed & voted on
by citizens:
i. Medical equipment for hospitals
ii. Redesigning 3 day-care centres for
children with disabilities
iii. Landscaping a park
iv. Reconstructing an old persons’ homeOD MOBILE APP  REPORTING  FINES  COMMUNITY PROJECTS

12. URBAN PLANNING (Bologna, ITALY)
http://www.comune.bologna.it/collaborarebologna/
COLLABORARE e BOLOGNA
PROCESS
• October-December 2015 (Phase 1)
• March-April 2016 (Phase 2)
• 6 meetings with1200 participants, collected 473
individual cards and 73 group cards.
• 6 reporting meetings & Presentation of projects
RESULT
• Interactive Geo-referenced Project Platform
• Public ‘Presentations’ Festival

13. …examples from Ukraine
GOOD NEWS!
….but
CAN DO BETTER
IN CONNECTING
DIFFERENT TOOLS
& Increasing,
Stimulating Public
Awareness 

14. Criteria for Successful eDemocracy Projects
• ARE INNOVATIVE
• SOLVE ‘REAL’ PROBLEMS & PUBLIC NEEDS
• FACILTATE A G2C, C2G or C2C ‘SERVICE’
 Increase efficiency & effectiveness
 Reduce bureaucracy
 Improve & Connect existing systems,
community needs
 Visualize data for citizens
 Increase citizen participation & inclusion
 Increase government accountability
• REALISTIC TO EXECUTE & FINANCE
• INCORPORATE A BUSINESS MODEL
• HAVE HIGH SOCIAL IMPACT
• PROSPECTS FOR SUSTAINABILITY

15. What Makes eDemocracy Projects Work, or Not
CHALLENGES TIPS & SOLUTIONS
Too Ambitious & Gimmicks
seduction
• Have clear idea what results you want
• Identify target audience, timeline, budget
• ”Less is more”
• Apply classic project mgt. tools
Low interest – Representativeness
of Users?
• Gain interest & reach out to ‘community
leaders, respected activists, experts’ first
• Get access to multiple networks’ databases
• Reminders, reminders, reminders
Budget & Resources • Add cost-benefit analysis in planning stage
• Lobby for integration in local budgets
• Crowdsource resources (human, IT, financial)

16. CHALLENGES TIPS & SOLUTIONS
MENTALITY DISCONNECTS: govt
v. NGOs v. business partners
• Identify champions
• Customize pitches focused for support
• Concretize benefits for different stakeholders
PROCESS DRIVEN: Results not
always immediate
• It’s OK – sometimes process is valuable
• Split project into smaller milestones with results
IMPACT: Direct & Indirect • Combine online + offline tools to amplify impact
• E-poll+ priority voting on crowdsourced ideas + blog
• Petitions + write letter to MP + links to expert blogs
• Blended online + offline approaches = high impact
Criteria for Successful eDemocracy Projects

17. SUMMARY
• USE ANALYTICS, RESEARCH SURVEYS before starting to inform project ideas
• KEEP IT SIMPLE! focused & realistic…
• DEVELOP A LOCAL eDEM TOOLBOX over time
• HAVE a MULTIDISCIPLINARY CORE TEAM
• BE INCLUSIVE! Multi-channel, catering to wide audience
• DON’T DO IT ALONE! Build local ecosystems & partnerships
• LEAP, EXPERIMENT & LEARN

18. INTERACTIVE EXERCISE (… 25 minutes)
• Have you started with eDemocracy in your City already? How – e.g.?
• If not, what do you think is the top 3 areas/ issues/ tools to start with?
• Write down 1 commitment
• Targeting….

20. Дуже дякую!
www.egap.in.ua