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Ransomware – to pay or not to pay
Here is a little analysis about ransomware. You might have been hit yourself or most likely you know
someone who has been hit by a ransomware attack. This very nasty piece of malware becomes a
bigger threat every day.
From a strategic point of view, you have to follow future developments of ransomware very closely.
As with many previous malware and other attack vectors you can observe the development of new
strains and variants. Like in business if the product proofs to be successful further development and
enhancements to the product will be applied. This can be observed by the distribution and target
selection of the malware. Like phishing in the past who became spear phishing attacks over time, the
same is now true for ransomware. Not before long we will have specifically targeted ransomware
malware. I am not talking about the attack distribution I am talking about the ransomware itself.
We have done a little analysis of ransomware from a business perspective. Basically you have two
options (three if doing nothing is an option). First is paying and second is not paying. We put both
options on a chart. The chart contains two axis one for costs and one for time. The time axis is
synonymous with complexity ranging from simple to complex. For both paths it’s the same process
steps you have to walk through:
 Declaring data breach (yes it's still a data breach although nothing has been actually
breached)
 Investigating data breach
 Mitigating data breach
Both paths (paying and not paying) have different risks associated with it.
What you can see from the chart is: it actually doesn’t matter if you pay or not the costs are very
similar. The big difference is where the money comes from. If you don't have a dedicated
ransomware bitcoin budget the costs will directly hit your bottom line. Unplanned and unbudgeted
costs. By paying you might risk double dipping by the hackers (there are documented cases). Double
dipping means after you have successfully paid the hackers they come back and ask for more money.
Since you have been a worthy payee the hackers just hit you again. In the worst case this works like a
ransomware loyalty program sponsored by bitcoins. Bear in mind if you have once convinced
management for paying a ransomware with bitcoins and if you then have to go back and ask for
more bitcoins: oh boy I would want to do that! Without bitcoins acting as the AML hub, ransomware
wouldn’t be as successful as it is. Thank you digitalization for making fraud so easy.
Some ransomware tips:
1. Time critical assessment of the situation (situation appraisal)
a. Scope of the ransomware infection (how many and where)
b. Risk assessment of the infection (version, detectability, expected costs (loss
expectation app. 300$ per user))
c. Partnership with service provider and specialists (i.e. outsource provider)
2. Invoke your BCM and DR plan.
3. If paying is an option:
a. Decide on the point of no return (how long are going to play with backups and
restore?)
b. Who is obtaining the bitcoins and making the payment? Eventually work through a
third party because of liability and compliance matters. Don’t make your CFO obtain
bitcoins!
c. Get the board and management together for approving payment. Inform about the
risks involved with payment.
d. Pay and pray
4. If paying is not an option:
a. If available inform your CERT
b. Check your backups and secure your backups
c. Configure firewalls, install additional segregation
d. Update patches and antivirus
e. Raise awareness inform staff and management
f. Switch to whitelisting
g. Work with your service provider
h. Don't pay and pray
5. Join your local ransomware support group:
http://de.slideshare.net/slideshare807am/ransomware-support-group
To do before you get hit:
1. Insert ransomware scenarios into your business continuity and disaster recovery plans.
Amend the BCM framework.
2. Get Bitcoins like other assets (gold, diamonds, bonds) in the company name for later use.
3. Prepare your board or senior management for quick decision making. Delegate authority
accordingly. You can't put such a matter on the board meeting agenda with two weeks'
preparation time.
4. Test your BCM and DR scenarios. Regulate your decision making competencies i.e. who can
order the shutdown of systems and networks. What are your ramp up priorities? Which
systems go online first?
Prep like a pro. Make sure you are prepared for ransomware…soon in your neighborhood too.
Regards Dom

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Ransomware to pay or not to pay

  • 1. Ransomware – to pay or not to pay Here is a little analysis about ransomware. You might have been hit yourself or most likely you know someone who has been hit by a ransomware attack. This very nasty piece of malware becomes a bigger threat every day. From a strategic point of view, you have to follow future developments of ransomware very closely. As with many previous malware and other attack vectors you can observe the development of new strains and variants. Like in business if the product proofs to be successful further development and enhancements to the product will be applied. This can be observed by the distribution and target selection of the malware. Like phishing in the past who became spear phishing attacks over time, the same is now true for ransomware. Not before long we will have specifically targeted ransomware malware. I am not talking about the attack distribution I am talking about the ransomware itself. We have done a little analysis of ransomware from a business perspective. Basically you have two options (three if doing nothing is an option). First is paying and second is not paying. We put both options on a chart. The chart contains two axis one for costs and one for time. The time axis is synonymous with complexity ranging from simple to complex. For both paths it’s the same process steps you have to walk through:  Declaring data breach (yes it's still a data breach although nothing has been actually breached)  Investigating data breach  Mitigating data breach Both paths (paying and not paying) have different risks associated with it. What you can see from the chart is: it actually doesn’t matter if you pay or not the costs are very similar. The big difference is where the money comes from. If you don't have a dedicated ransomware bitcoin budget the costs will directly hit your bottom line. Unplanned and unbudgeted costs. By paying you might risk double dipping by the hackers (there are documented cases). Double dipping means after you have successfully paid the hackers they come back and ask for more money. Since you have been a worthy payee the hackers just hit you again. In the worst case this works like a
  • 2. ransomware loyalty program sponsored by bitcoins. Bear in mind if you have once convinced management for paying a ransomware with bitcoins and if you then have to go back and ask for more bitcoins: oh boy I would want to do that! Without bitcoins acting as the AML hub, ransomware wouldn’t be as successful as it is. Thank you digitalization for making fraud so easy. Some ransomware tips: 1. Time critical assessment of the situation (situation appraisal) a. Scope of the ransomware infection (how many and where) b. Risk assessment of the infection (version, detectability, expected costs (loss expectation app. 300$ per user)) c. Partnership with service provider and specialists (i.e. outsource provider) 2. Invoke your BCM and DR plan. 3. If paying is an option: a. Decide on the point of no return (how long are going to play with backups and restore?) b. Who is obtaining the bitcoins and making the payment? Eventually work through a third party because of liability and compliance matters. Don’t make your CFO obtain bitcoins! c. Get the board and management together for approving payment. Inform about the risks involved with payment. d. Pay and pray 4. If paying is not an option: a. If available inform your CERT b. Check your backups and secure your backups c. Configure firewalls, install additional segregation d. Update patches and antivirus e. Raise awareness inform staff and management f. Switch to whitelisting g. Work with your service provider h. Don't pay and pray 5. Join your local ransomware support group: http://de.slideshare.net/slideshare807am/ransomware-support-group To do before you get hit: 1. Insert ransomware scenarios into your business continuity and disaster recovery plans. Amend the BCM framework. 2. Get Bitcoins like other assets (gold, diamonds, bonds) in the company name for later use. 3. Prepare your board or senior management for quick decision making. Delegate authority accordingly. You can't put such a matter on the board meeting agenda with two weeks' preparation time. 4. Test your BCM and DR scenarios. Regulate your decision making competencies i.e. who can order the shutdown of systems and networks. What are your ramp up priorities? Which systems go online first? Prep like a pro. Make sure you are prepared for ransomware…soon in your neighborhood too. Regards Dom