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MARKETING YOUR LIBRARY: P R , ADVERTISING AND PROMOTION 
Increase Visibility and affirm Indispensability
Marketing ? 
“Marketing is so basic that it cannot be considered a separate function. It is the whole business seen from the point of view of its final result, that is, from the customer's point of view.” 
– Peter Drucker, Management: Tasks, Responsibilities, Practices 
2 
S.L.Faisal slfaizal@gmail.com
Why Libraries ? 
Elevating your library’s profile in the community often depends on successful media relations – a concept rarely taught in library schools. 
Marketing of library and information services includes customer (users) priorities, expectations, individuality, responsiveness, relationship, quality of services, professional skills and competencies, value-added services, etc. 
3 
S.L.Faisal slfaizal@gmail.com
Why we need it ? 
Public relations involves building relationships with the learning community inside and outside the school. 
Advertising makes people aware of your program's goals, while a marketing plan focuses on convincing these people to take action. 
Promotion involves a ongoing commitment to the advancement of ideas and programmes. 
4 
S.L.Faisal slfaizal@gmail.com
Plan a Library Promotion 
Analyze the needs 
Seek out specific interests, needs, and problems in the learning community 
Build partnerships 
Get others involved with your promotion 
Develop activities and resources 
Develop the materials needed to implement your project. What's the timeline? Who will do what, when? What advertising materials are needed? 
Advertise the promotion 
Be sure that everyone is aware of the event or activity (newsletters, brochures, etc) 
Implement the promotion 
As you implement the program be sure to collect data. Count people, conduct a survey, ask for comments, take photographs, collect sample products. 
Share your success 
Be sure that people know about the success of your project. (newspapers, newletters, website, and bulletin boards to share your success. 
Evaluate 
Consider the effectiveness of the program. Immediately revise materials for the next time you use this promotion. Plan for the future. 
5 
S.L.Faisal slfaizal@gmail.com
Promotional materials for Libraries 
Logos and Slogans 
Themes 
Start with a title 
Ask students to come up with logos and slogans 
6 
S.L.Faisal slfaizal@gmail.com 
“Read to Lead”, “ Think@Your Library”
Promotional materials for Libraries 
Brochures/user guides 
Flyers, brochures, and handouts 
Library user information leaflets 
7 
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Promotional materials for Libraries 
Newsletters 
To communicate with students, teachers and parents 
Can create collaboratively 
8 
S.L.Faisal slfaizal@gmail.com
Promotional materials for Libraries 
Booklets 
Materials developed for students and teachers can be published as booklets (e.g: guidelines, career information resources, primary resources, etc). 
9 
S.L.Faisal slfaizal@gmail.com
Promotional materials for Libraries 
Posters 
Advocating reading, writing and libraries 
Getting students engaged in creating 
Inexpensive way to decorate the library 
10 
S.L.Faisal slfaizal@gmail.com
Promotional materials for Libraries 
Bookmarks, cards, sticker books, and post-it notes 
(Give Aways) 
Customized bookmarks for the library 
11 
S.L.Faisal slfaizal@gmail.com
Displays and Bulletin Boards 
12 
S.L.Faisal slfaizal@gmail.com
Displays and Bulletin Boards 
13 
S.L.Faisal slfaizal@gmail.com
Displays and Bulletin Boards 
14 
S.L.Faisal slfaizal@gmail.com
Promotional materials for Libraries 
Video/Audio programmes, Slide shows 
Library instructional or promotional videos on YouTube and websites 
PPT s on library resources and services 
15 
S.L.Faisal slfaizal@gmail.com
Web Tools 
Library websites 
Library Blogs 
Wikis 
RSS Feeds 
Social Networking 
Social Bookmarking 
16 
S.L.Faisal slfaizal@gmail.com
Increasing media coverage of your library 
Step1 
Select the right media 
17 
S.L.Faisal slfaizal@gmail.com 
Who do you want to walk through the doors of the library as a result of your publicity efforts? 
Once you define your target, find out which media specialize in reaching that person/group.
Increasing media coverage of your library 
Step 2 
Know your media 
Once you identified the targeted media, get to know more about them. 
If it is a newspaper, read it regularly. 
Find out who covers your kind of stories and what will kindle his interest. 
18 
S.L.Faisal slfaizal@gmail.com
Increasing media coverage of your library 
Step 3 
Package your news appropriately 
If you’ve studied your target media thoroughly, you’ll know which elements of your story to highlight. 
Create compelling stories which attract the reporters and consider by them as newsworthy. 
19 
S.L.Faisal slfaizal@gmail.com
Increasing media coverage of your library 
Step 4 
Follow up by phone 
Reporters get loads of mail, e-mail, phone calls and fax every day. If you’ve mailed/send a press release, be sure you get it out of the in-box and into his or her hands with a reminder phone call. 
20 
S.L.Faisal slfaizal@gmail.com
Increasing media coverage of your library 
Step 5 
Establish an ongoing relationship 
If you followed steps 1 - 4, you may have got a nice piece of publicity. 
Keep in touch with the reporter with a thank you call. Reporters are like anyone else – they appreciate knowing their work was noticed and appreciated. 
Be sure to keep in touch regularly, too. 
21 
S.L.Faisal slfaizal@gmail.com
Library in the News 
22 
S.L.Faisal slfaizal@gmail.com
Library in the News 
23 
S.L.Faisal slfaizal@gmail.com
Library in the News 
24 
S. L. Faisal slfaizal@gmail.com
Conclusion 
The library should give priority to provide excellent customer service and enhancing its image as an information provider in the information era. 
The library and information services should be user (customer) oriented in order to satisfy their information needs effectively. 
The ultimate aim of marketing here is to provide the right information to the right user at the right time. 
25 
S.L.Faisal slfaizal@gmail.com
Thank You 
Questions ? 
26 
S. L. Faisal slfaizal@gmail.com

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Marketing your Library: P.R., Advertising and Promotion

  • 1. MARKETING YOUR LIBRARY: P R , ADVERTISING AND PROMOTION Increase Visibility and affirm Indispensability
  • 2. Marketing ? “Marketing is so basic that it cannot be considered a separate function. It is the whole business seen from the point of view of its final result, that is, from the customer's point of view.” – Peter Drucker, Management: Tasks, Responsibilities, Practices 2 S.L.Faisal slfaizal@gmail.com
  • 3. Why Libraries ? Elevating your library’s profile in the community often depends on successful media relations – a concept rarely taught in library schools. Marketing of library and information services includes customer (users) priorities, expectations, individuality, responsiveness, relationship, quality of services, professional skills and competencies, value-added services, etc. 3 S.L.Faisal slfaizal@gmail.com
  • 4. Why we need it ? Public relations involves building relationships with the learning community inside and outside the school. Advertising makes people aware of your program's goals, while a marketing plan focuses on convincing these people to take action. Promotion involves a ongoing commitment to the advancement of ideas and programmes. 4 S.L.Faisal slfaizal@gmail.com
  • 5. Plan a Library Promotion Analyze the needs Seek out specific interests, needs, and problems in the learning community Build partnerships Get others involved with your promotion Develop activities and resources Develop the materials needed to implement your project. What's the timeline? Who will do what, when? What advertising materials are needed? Advertise the promotion Be sure that everyone is aware of the event or activity (newsletters, brochures, etc) Implement the promotion As you implement the program be sure to collect data. Count people, conduct a survey, ask for comments, take photographs, collect sample products. Share your success Be sure that people know about the success of your project. (newspapers, newletters, website, and bulletin boards to share your success. Evaluate Consider the effectiveness of the program. Immediately revise materials for the next time you use this promotion. Plan for the future. 5 S.L.Faisal slfaizal@gmail.com
  • 6. Promotional materials for Libraries Logos and Slogans Themes Start with a title Ask students to come up with logos and slogans 6 S.L.Faisal slfaizal@gmail.com “Read to Lead”, “ Think@Your Library”
  • 7. Promotional materials for Libraries Brochures/user guides Flyers, brochures, and handouts Library user information leaflets 7 S.L.Faisal slfaizal@gmail.com
  • 8. Promotional materials for Libraries Newsletters To communicate with students, teachers and parents Can create collaboratively 8 S.L.Faisal slfaizal@gmail.com
  • 9. Promotional materials for Libraries Booklets Materials developed for students and teachers can be published as booklets (e.g: guidelines, career information resources, primary resources, etc). 9 S.L.Faisal slfaizal@gmail.com
  • 10. Promotional materials for Libraries Posters Advocating reading, writing and libraries Getting students engaged in creating Inexpensive way to decorate the library 10 S.L.Faisal slfaizal@gmail.com
  • 11. Promotional materials for Libraries Bookmarks, cards, sticker books, and post-it notes (Give Aways) Customized bookmarks for the library 11 S.L.Faisal slfaizal@gmail.com
  • 12. Displays and Bulletin Boards 12 S.L.Faisal slfaizal@gmail.com
  • 13. Displays and Bulletin Boards 13 S.L.Faisal slfaizal@gmail.com
  • 14. Displays and Bulletin Boards 14 S.L.Faisal slfaizal@gmail.com
  • 15. Promotional materials for Libraries Video/Audio programmes, Slide shows Library instructional or promotional videos on YouTube and websites PPT s on library resources and services 15 S.L.Faisal slfaizal@gmail.com
  • 16. Web Tools Library websites Library Blogs Wikis RSS Feeds Social Networking Social Bookmarking 16 S.L.Faisal slfaizal@gmail.com
  • 17. Increasing media coverage of your library Step1 Select the right media 17 S.L.Faisal slfaizal@gmail.com Who do you want to walk through the doors of the library as a result of your publicity efforts? Once you define your target, find out which media specialize in reaching that person/group.
  • 18. Increasing media coverage of your library Step 2 Know your media Once you identified the targeted media, get to know more about them. If it is a newspaper, read it regularly. Find out who covers your kind of stories and what will kindle his interest. 18 S.L.Faisal slfaizal@gmail.com
  • 19. Increasing media coverage of your library Step 3 Package your news appropriately If you’ve studied your target media thoroughly, you’ll know which elements of your story to highlight. Create compelling stories which attract the reporters and consider by them as newsworthy. 19 S.L.Faisal slfaizal@gmail.com
  • 20. Increasing media coverage of your library Step 4 Follow up by phone Reporters get loads of mail, e-mail, phone calls and fax every day. If you’ve mailed/send a press release, be sure you get it out of the in-box and into his or her hands with a reminder phone call. 20 S.L.Faisal slfaizal@gmail.com
  • 21. Increasing media coverage of your library Step 5 Establish an ongoing relationship If you followed steps 1 - 4, you may have got a nice piece of publicity. Keep in touch with the reporter with a thank you call. Reporters are like anyone else – they appreciate knowing their work was noticed and appreciated. Be sure to keep in touch regularly, too. 21 S.L.Faisal slfaizal@gmail.com
  • 22. Library in the News 22 S.L.Faisal slfaizal@gmail.com
  • 23. Library in the News 23 S.L.Faisal slfaizal@gmail.com
  • 24. Library in the News 24 S. L. Faisal slfaizal@gmail.com
  • 25. Conclusion The library should give priority to provide excellent customer service and enhancing its image as an information provider in the information era. The library and information services should be user (customer) oriented in order to satisfy their information needs effectively. The ultimate aim of marketing here is to provide the right information to the right user at the right time. 25 S.L.Faisal slfaizal@gmail.com
  • 26. Thank You Questions ? 26 S. L. Faisal slfaizal@gmail.com