The document discusses marketing strategies for libraries, including the importance of public relations, advertising, and promotion. It provides tips for developing promotional materials like logos, slogans, brochures and newsletters. The document also outlines steps for increasing media coverage of the library such as selecting the right media outlets, packaging news appropriately, and following up with reporters to establish ongoing relationships. The overall aim of marketing the library is to better serve customers and ensure the library remains an indispensable information resource.
Marketing your Library: P.R., Advertising and Promotion
1. MARKETING YOUR LIBRARY: P R , ADVERTISING AND PROMOTION
Increase Visibility and affirm Indispensability
2. Marketing ?
“Marketing is so basic that it cannot be considered a separate function. It is the whole business seen from the point of view of its final result, that is, from the customer's point of view.”
– Peter Drucker, Management: Tasks, Responsibilities, Practices
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3. Why Libraries ?
Elevating your library’s profile in the community often depends on successful media relations – a concept rarely taught in library schools.
Marketing of library and information services includes customer (users) priorities, expectations, individuality, responsiveness, relationship, quality of services, professional skills and competencies, value-added services, etc.
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4. Why we need it ?
Public relations involves building relationships with the learning community inside and outside the school.
Advertising makes people aware of your program's goals, while a marketing plan focuses on convincing these people to take action.
Promotion involves a ongoing commitment to the advancement of ideas and programmes.
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5. Plan a Library Promotion
Analyze the needs
Seek out specific interests, needs, and problems in the learning community
Build partnerships
Get others involved with your promotion
Develop activities and resources
Develop the materials needed to implement your project. What's the timeline? Who will do what, when? What advertising materials are needed?
Advertise the promotion
Be sure that everyone is aware of the event or activity (newsletters, brochures, etc)
Implement the promotion
As you implement the program be sure to collect data. Count people, conduct a survey, ask for comments, take photographs, collect sample products.
Share your success
Be sure that people know about the success of your project. (newspapers, newletters, website, and bulletin boards to share your success.
Evaluate
Consider the effectiveness of the program. Immediately revise materials for the next time you use this promotion. Plan for the future.
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6. Promotional materials for Libraries
Logos and Slogans
Themes
Start with a title
Ask students to come up with logos and slogans
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“Read to Lead”, “ Think@Your Library”
7. Promotional materials for Libraries
Brochures/user guides
Flyers, brochures, and handouts
Library user information leaflets
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8. Promotional materials for Libraries
Newsletters
To communicate with students, teachers and parents
Can create collaboratively
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9. Promotional materials for Libraries
Booklets
Materials developed for students and teachers can be published as booklets (e.g: guidelines, career information resources, primary resources, etc).
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10. Promotional materials for Libraries
Posters
Advocating reading, writing and libraries
Getting students engaged in creating
Inexpensive way to decorate the library
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11. Promotional materials for Libraries
Bookmarks, cards, sticker books, and post-it notes
(Give Aways)
Customized bookmarks for the library
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15. Promotional materials for Libraries
Video/Audio programmes, Slide shows
Library instructional or promotional videos on YouTube and websites
PPT s on library resources and services
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17. Increasing media coverage of your library
Step1
Select the right media
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Who do you want to walk through the doors of the library as a result of your publicity efforts?
Once you define your target, find out which media specialize in reaching that person/group.
18. Increasing media coverage of your library
Step 2
Know your media
Once you identified the targeted media, get to know more about them.
If it is a newspaper, read it regularly.
Find out who covers your kind of stories and what will kindle his interest.
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19. Increasing media coverage of your library
Step 3
Package your news appropriately
If you’ve studied your target media thoroughly, you’ll know which elements of your story to highlight.
Create compelling stories which attract the reporters and consider by them as newsworthy.
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20. Increasing media coverage of your library
Step 4
Follow up by phone
Reporters get loads of mail, e-mail, phone calls and fax every day. If you’ve mailed/send a press release, be sure you get it out of the in-box and into his or her hands with a reminder phone call.
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21. Increasing media coverage of your library
Step 5
Establish an ongoing relationship
If you followed steps 1 - 4, you may have got a nice piece of publicity.
Keep in touch with the reporter with a thank you call. Reporters are like anyone else – they appreciate knowing their work was noticed and appreciated.
Be sure to keep in touch regularly, too.
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25. Conclusion
The library should give priority to provide excellent customer service and enhancing its image as an information provider in the information era.
The library and information services should be user (customer) oriented in order to satisfy their information needs effectively.
The ultimate aim of marketing here is to provide the right information to the right user at the right time.
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