1. Simulation – Terminal Digit Filing
Audio Transcript
Supervisor’s voice
Good to see you this morning. I’ve got some files that I need you to take down to
the records room and put away. Now remember, we have various users of the
medical records, so it’s important that we file them accurately. Keep your terminal
digit filing techniques in mind, and you should be fine. Head on down as soon as
you’re ready.
Male voice giving instructions
You have been given 5 records to file correctly. The first record is shown at the
bottom of the screen. First, choose the correct shelf for this record. Then, you will
have to file the record accurately on that shelf. To get started, click the correct
shelf for this record.
After you have completed the practice…
Voice giving feedback
Congratulations! You placed all the files just where they needed to go. Everyone
will be able to find their files much more quickly now. Here are five more files to
place before you can head home for the day.
Voice giving feedback
Hmm, not too bad. But I think there are one or two files still out of place. Go back
to the Records Room and double check your work. Come back when you think
you’ve got them all placed correctly.
Voice giving feedback
Hmm. Looks like you didn’t do so well this time around. It’s very important that
these records be filed correctly, or else users who need the information might not
be able to find it. I think you need to review your terminal digit filing techniques
and try this exercise again.
Voice giving feedback
Excellent work – everything is in its proper place. I’m going to give you a
completion code on the next screen that you will need to copy down and email to
your instructor. Thanks so much for all the help.

2. Voice giving feedback
That’s pretty close, but I think there are one or two files still out of place. Go back
to the Records Room and check your work again.
Voice giving feedback
I’m not sure I emphasized strongly enough how important it is that these records
be filed correctly. You need a little more practice filing – you misplaced over half
of the files I gave you. Review your techniques and try again.